[Bug 1530476] Re: Lenovo helix 2nd gen does not wake up from suspend

2016-07-08 Thread Richard Trabing
Thanks for your quick feedback, Christopher. I'll do what you suggest. Am new 
to this Bug reporting process, but the documentation looks good.
I am assuming that by submitting a new bug report that I will be getting a new 
bug number. I'll attach that one to this thread once done.
I checked my BIOS version this morning and I am on the latest - 1.86 (dated 2 
May 2016, I think). So, in summary, Ubuntu-Gnome is unable to resume after a 
normal power button suspend (or lid-close suspend) on the Lenovo Helix 2 with 
the latest BIOS version.
(By the way, you guys are doing great work. Love the latest Ubuntu-Gnome!)

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[Bug 1530476] Re: Lenovo helix 2nd gen does not wake up from suspend

2016-07-07 Thread Christopher M. Penalver
Richard Trabing, it will help immensely if you filed a new report with the 
Ubuntu repository kernel (not mainline/upstream) via a terminal:
ubuntu-bug linux

Please feel free to subscribe me to it.

For more on why this is helpful, please see
https://wiki.ubuntu.com/ReportingBugs.

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[Bug 1530476] Re: Lenovo helix 2nd gen does not wake up from suspend

2016-07-07 Thread Christopher M. Penalver
** Tags removed: latest-bios-1.83
** Tags added: bios-outdated-1.86

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[Bug 1530476] Re: Lenovo helix 2nd gen does not wake up from suspend

2016-07-07 Thread Richard Trabing
Hi, I just wanted to keep this thread alive, as the bug seems still to be 
present. I recently tried suspend with the Helix 2 and Ubuntu 16.04 and can 
confirm the same behaviour.
This issue is being tracked on the kernel bugzilla:
https://bugzilla.kernel.org/show_bug.cgi?id=100171
There was a BIOS Update released by Lenovo on the 25th of May which addresses 
some Suspend issues for Windows 10. I haven't yet checked my BIOS version- will 
check tonight.
If it is still an issue, I will post logs and DebuggingKernelSuspend results...

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[Bug 1530476] Re: Lenovo helix 2nd gen does not wake up from suspend

2016-02-27 Thread Christopher M. Penalver
Johan Bernhardsson, regarding your comment from
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1530476/comments/23
:

>"pm test none failed."

Are you saying that none of the pm tests failed?

Despite this, as per 
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1530476/+attachment/4578288/+files/devices.txt
 :
[ 1414.148685] [ cut here ]
[ 1414.148720] WARNING: CPU: 2 PID: 3775 at 
/home/kernel/COD/linux/drivers/gpu/drm/i915/intel_uncore.c:599 
hsw_unclaimed_reg_debug+0x69/0x90 [i915]()
[ 1414.148723] Unclaimed register detected after reading register 0x70008
[ 1414.148725] Modules linked in: rfcomm drbg ansi_cprng ctr ccm xt_CHECKSUM 
iptable_mangle ipt_MASQUERADE nf_nat_masquerade_ipv4 iptable_nat nf_nat_ipv4 
nf_nat nf_conntrack_ipv4 nf_defrag_ipv4 xt_conntrack nf_conntrack ipt_REJECT 
nf_reject_ipv4 xt_tcpudp bridge stp llc ebtable_filter ebtables ip6table_filter 
ip6_tables iptable_filter ip_tables x_tables bnep snd_hda_codec_hdmi hid_lenovo 
cdc_mbim cdc_wdm uvcvideo videobuf2_vmalloc videobuf2_memops videobuf2_v4l2 
videobuf2_core btusb btrtl btbcm cdc_ncm btintel usbnet videodev snd_usb_audio 
usbhid cdc_acm snd_usbmidi_lib mii bluetooth media hid_sensor_rotation arc4 
hid_sensor_gyro_3d hid_sensor_custom nls_iso8859_1 hid_sensor_incl_3d 
hid_sensor_accel_3d hid_sensor_als hid_sensor_magn_3d hid_sensor_trigger 
industrialio_triggered_buffer kfifo_buf industrialio
[ 1414.148774]  hid_sensor_iio_common hid_sensor_hub iwlmvm wacom mac80211 
acer_wmi sparse_keymap intel_rapl x86_pkg_temp_thermal intel_powerclamp 
coretemp snd_soc_rt286 iwlwifi snd_soc_rl6347a kvm_intel snd_soc_core kvm i915 
snd_compress drm_kms_helper cfg80211 ac97_bus drm irqbypass snd_pcm_dmaengine 
i2c_algo_bit fb_sys_fops syscopyarea sysfillrect sysimgblt crct10dif_pclmul 
crc32_pclmul ghash_clmulni_intel aesni_intel aes_x86_64 lrw gf128mul 
glue_helper ablk_helper cryptd joydev input_leds serio_raw intel_pch_thermal 
lpc_ich snd_hda_intel snd_hda_codec shpchp snd_hda_core snd_hwdep snd_pcm 
mei_me mei processor_thermal_device intel_soc_dts_iosf thinkpad_acpi nvram 
mac_hid snd_seq_midi snd_seq_midi_event snd_rawmidi snd_seq snd_seq_device 
snd_timer soc_button_array snd soundcore int3402_thermal int3403_thermal
[ 1414.148822]  int340x_thermal_zone int3400_thermal dw_dmac 8250_dw 
snd_soc_sst_acpi snd_soc_sst_match acpi_thermal_rel dw_dmac_core 
i2c_designware_platform spi_pxa2xx_platform i2c_designware_core parport_pc 
ppdev lp parport autofs4 psmouse ahci libahci wmi sdhci_acpi video sdhci 
i2c_hid hid fjes
[ 1414.148842] CPU: 2 PID: 3775 Comm: suspend.sh Not tainted 
4.5.0-040500rc5-generic #201602201730
[ 1414.148844] Hardware name: LENOVO 20CGCTO1WW/20CGCTO1WW, BIOS N17ET83W (1.83 
) 12/02/2015
[ 1414.148847]  0086 8ee25057 8801c3ba7a30 
813dfc93
[ 1414.148852]  8801c3ba7a78 c0554168 8801c3ba7a68 
81080e72
[ 1414.148855]  88021ef4 00070008  
0206
[ 1414.148859] Call Trace:
[ 1414.148865]  [] dump_stack+0x63/0x90
[ 1414.148870]  [] warn_slowpath_common+0x82/0xc0
[ 1414.148873]  [] warn_slowpath_fmt+0x5c/0x80
[ 1414.148895]  [] hsw_unclaimed_reg_debug+0x69/0x90 [i915]
[ 1414.148915]  [] gen6_read32+0x94/0x1f0 [i915]
[ 1414.148934]  [] ? gen8_write8+0x230/0x230 [i915]
[ 1414.148956]  [] intel_modeset_setup_hw_state+0x6c5/0xe30 
[i915]
[ 1414.148976]  [] ? 
drm_atomic_get_connector_state+0x110/0x190 [drm]
[ 1414.148999]  [] intel_display_resume+0xff/0x150 [i915]
[ 1414.149014]  [] i915_drm_resume+0xdd/0x170 [i915]
[ 1414.149029]  [] i915_pm_resume+0x25/0x30 [i915]
[ 1414.149034]  [] pci_pm_resume+0x64/0xa0
[ 1414.149037]  [] ? pci_pm_thaw+0x90/0x90
[ 1414.149041]  [] dpm_run_callback+0x4e/0x130
[ 1414.149044]  [] device_resume+0xd3/0x1f0
[ 1414.149048]  [] dpm_resume+0x112/0x2f0
[ 1414.149051]  [] dpm_resume_end+0x11/0x20
[ 1414.149055]  [] suspend_devices_and_enter+0x16a/0x720
[ 1414.149058]  [] pm_suspend+0x357/0x400
[ 1414.149061]  [] state_store+0x7c/0xe0
[ 1414.149065]  [] kobj_attr_store+0xf/0x20
[ 1414.149069]  [] sysfs_kf_write+0x37/0x40
[ 1414.149073]  [] kernfs_fop_write+0x11d/0x170
[ 1414.149077]  [] __vfs_write+0x37/0x120
[ 1414.149082]  [] ? apparmor_file_permission+0x18/0x20
[ 1414.149085]  [] ? security_file_permission+0x3d/0xc0
[ 1414.149088]  [] ? percpu_down_read+0x12/0x50
[ 1414.149092]  [] vfs_write+0xa9/0x1a0
[ 1414.149095]  [] ? set_close_on_exec+0x35/0x70
[ 1414.149099]  [] SyS_write+0x55/0xc0
[ 1414.149103]  [] entry_SYSCALL_64_fastpath+0x16/0x75
[ 1414.149105] ---[ end trace f592ea7dd3129e0f ]---

This seems like a good start to hone in on.

To clarify, did you test each of the suspend types more than once?

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[Bug 1530476] Re: Lenovo helix 2nd gen does not wake up from suspend

2016-02-22 Thread Johan Bernhardsson
root@piglet:~# acpitool -w
   Device   S-state   Status   Sysfs node
  ---
  1. LID  S4*enabled   platform:PNP0C0D:00
  2. SLPB S3*enabled   platform:PNP0C0E:00
  3. IGBE S4*disabled
  4. PXSX S4*disabled
  5. EXP2 S4*disabled  pci::00:1c.1
  6. PXSX S4*disabled  pci::06:00.0
  7. PXSX S4*disabled
  8. XHCI S3*enabled   pci::00:14.0
  9. EHC1 S3*disabled
  10. PWRBS0*enabled   platform:PNP0C0C:00


One difference i see is that my samsung laptop has PWRB on S5 and not S0  and 
that my asus has sleep btn on S4 and not S3.

This laptop doesnt have a sleep button on the chassi nor on the keyboard
btw.

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[Bug 1530476] Re: Lenovo helix 2nd gen does not wake up from suspend

2016-02-22 Thread Johan Bernhardsson
** Attachment added: "pm test devices"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1530476/+attachment/4578288/+files/devices.txt

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[Bug 1530476] Re: Lenovo helix 2nd gen does not wake up from suspend

2016-02-22 Thread Johan Bernhardsson
** Attachment added: "pnm test freezer"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1530476/+attachment/4578289/+files/freezer.txt

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[Bug 1530476] Re: Lenovo helix 2nd gen does not wake up from suspend

2016-02-22 Thread Johan Bernhardsson
** Attachment added: "pm test platform"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1530476/+attachment/4578290/+files/platform.txt

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[Bug 1530476] Re: Lenovo helix 2nd gen does not wake up from suspend

2016-02-22 Thread Johan Bernhardsson
** Attachment added: "pm test processor"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1530476/+attachment/4578291/+files/processors.txt

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[Bug 1530476] Re: Lenovo helix 2nd gen does not wake up from suspend

2016-02-22 Thread Johan Bernhardsson
pm test none failed. The laptop went to sleep and never woke up.

memory48 hash matches when booting up again.

it seems like there is some special thing with lid and power button when
it comes to wakeup

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[Bug 1530476] Re: Lenovo helix 2nd gen does not wake up from suspend

2016-02-22 Thread Johan Bernhardsson
** Attachment added: "pm test core"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1530476/+attachment/4578287/+files/core.txt

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[Bug 1530476] Re: Lenovo helix 2nd gen does not wake up from suspend

2016-02-22 Thread Christopher M. Penalver
Johan Bernhardsson, to advise, that little piece information provided is
not terribly helpful.

Despite this, you would to perform a memory test to confirm you don't
have bad RAM.

If this test passes, then you would want to review the recently updated
suspend debugging article https://wiki.ubuntu.com/DebuggingKernelSuspend
to fully confirm which driver module is at fault here.

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[Bug 1530476] Re: Lenovo helix 2nd gen does not wake up from suspend

2016-02-22 Thread Johan Bernhardsson
Using linux 4.5-rc5.  same result.

2.259205]   Magic number: 1:0:0
[2.259260] memory memory48: hash matches

And pm test gave me that.

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[Bug 1530476] Re: Lenovo helix 2nd gen does not wake up from suspend

2016-02-03 Thread Christopher M. Penalver
** Tags removed: kernel-bug-exists-upstream-4.4-rc7
** Tags added: kernel-bug-exists-upstream-4.5-rc2 needs-suspend-debug

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[Bug 1530476] Re: Lenovo helix 2nd gen does not wake up from suspend

2016-02-02 Thread Johan Bernhardsson
A did a test to see if freeze would work. And it does work better than
suspend.  Only snag is that it only works with a keyboard connected as
the keyboard is the only way to wake it up. The power button is still
not activating anything

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[Bug 1530476] Re: Lenovo helix 2nd gen does not wake up from suspend

2016-02-02 Thread Johan Bernhardsson
tried 4.5 rc2 bug is still there

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[Bug 1530476] Re: Lenovo helix 2nd gen does not wake up from suspend

2016-01-19 Thread Johan Bernhardsson
I have tested 4.4 and looked around to see if i can find something more
usefull.  It appears that lenovo carbon x1 might have the same problem
(not confirmed yet tho)

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[Bug 1530476] Re: Lenovo helix 2nd gen does not wake up from suspend

2016-01-12 Thread Johan Bernhardsson
I tried 4.4 and the bug is still there. And the debug doesn't reveal
anything more than before.

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[Bug 1530476] Re: Lenovo helix 2nd gen does not wake up from suspend

2016-01-12 Thread Johan Bernhardsson
I will try 4.4 right away and see if it helps.

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[Bug 1530476] Re: Lenovo helix 2nd gen does not wake up from suspend

2016-01-11 Thread Christopher M. Penalver
Johan Bernhardsson, unfortunately, that didn't provide the root cause.

However, a newer mainline kernel has been released (4.4) and the suspend
article has been updated.

Hence, could you please test with the latest kernel and provide all
items of information?

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[Bug 1530476] Re: Lenovo helix 2nd gen does not wake up from suspend

2016-01-02 Thread Johan Bernhardsson
https://bugzilla.kernel.org/show_bug.cgi?id=100171

This looks like the same thing upstream.

** Bug watch added: Linux Kernel Bug Tracker #100171
   http://bugzilla.kernel.org/show_bug.cgi?id=100171

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[Bug 1530476] Re: Lenovo helix 2nd gen does not wake up from suspend

2016-01-02 Thread Johan Bernhardsson
Tested and added the tags. The bug still exists in 4.4-rc7

kernel-bug-exists-upstream
kernel-bug-exists-upstream-4.4-rc7

When i suspend the laptop it refuses to resume. Only a cold boot works.
Lid switch does not respond. Nor does the power button.


** Tags added: kernel-bug-exists-upstream kernel-bug-exists-
upstream-4.4-rc7

** Changed in: linux (Ubuntu)
   Status: Incomplete => Confirmed

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[Bug 1530476] Re: Lenovo helix 2nd gen does not wake up from suspend

2016-01-02 Thread Christopher M. Penalver
Johan Bernhardsson, could you please provide the missing information
from https://wiki.ubuntu.com/DebuggingKernelSuspend ?

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

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[Bug 1530476] Re: Lenovo helix 2nd gen does not wake up from suspend

2016-01-02 Thread Johan Bernhardsson
** Attachment added: "dmesg.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1530476/+attachment/4543189/+files/dmesg.txt

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[Bug 1530476] Re: Lenovo helix 2nd gen does not wake up from suspend

2016-01-02 Thread Johan Bernhardsson
** Attachment added: "wakeup"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1530476/+attachment/4543188/+files/wakeup

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Title:
  Lenovo helix 2nd gen does not wake up from suspend

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[Bug 1530476] Re: Lenovo helix 2nd gen does not wake up from suspend

2016-01-02 Thread Johan Bernhardsson
so i have tried with pm-suspend, suspend from gnome3 and suspend on
inactivity. All results in a laptop that i cant wake up with lid switch
or power button.

I attached wakeup and dmesg.txt from the latest attempt. Debugging with
pm_trace reset the systems time.

>From dmesg.txt

[1.718604]   Magic number: 1:0:0
[1.718666] memory memory48: hash matches
[1.718727] rtc_cmos 00:02: setting system clock to 2001-01-01 00:00:19 UTC 
(978307219)
[1.718797] BIOS EDD facility v0.16 2004-Jun-25, 0 devices found
[1.718797] EDD information not available.
[1.718918] PM: Hibernation image not present or could not be loaded.

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Title:
  Lenovo helix 2nd gen does not wake up from suspend

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[Bug 1530476] Re: Lenovo helix 2nd gen does not wake up from suspend

2016-01-01 Thread Christopher M. Penalver
Johan Bernhardsson, thank you for reporting this and helping make Ubuntu
better.

At your earliest convenience, could you please test the latest upstream
kernel available from the very top line at the top of the page from
http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D (the release
names are irrelevant for testing, and please do not test the daily
folder)? Install instructions are available at
https://wiki.ubuntu.com/Kernel/MainlineBuilds . This will allow
additional upstream developers to examine the issue.

If testing on your main install would be inconvenient, one may:
1) Install Ubuntu to a different partition and then test this there.
2) Backup, or clone the primary install.

If the latest kernel did not allow you to test to the issue (ex. you couldn't 
boot into the OS) please make a comment in your report about this, and continue 
to test the next most recent kernel version until you can test to the issue. 
Once you've tested the upstream kernel, please comment on which kernel version 
specifically you tested. If this issue is fixed in the mainline kernel, please 
add the following tags by clicking on the yellow circle with a black pencil 
icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, and Y are the first two numbers of the kernel version, and Z is
the release candidate number if it exists.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.

Once testing of the latest upstream kernel is complete, please mark this
report's Status as Confirmed. Please let us know your results.

Thank you for your understanding.

** Tags added: latest-bios-1.83

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

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Title:
  Lenovo helix 2nd gen does not wake up from suspend

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