[Bug 1550864] Re: Elantech Touchpad' incorrectly detected as mouse in 'acer r3-131t-p7ha' on ubuntu 14.0.4 kernel 4.2.0-30
[Expired for linux (Ubuntu) because there has been no activity for 60 days.] ** Changed in: linux (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1550864 Title: Elantech Touchpad' incorrectly detected as mouse in 'acer r3-131t- p7ha' on ubuntu 14.0.4 kernel 4.2.0-30 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1550864/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1550864] Re: Elantech Touchpad' incorrectly detected as mouse in 'acer r3-131t-p7ha' on ubuntu 14.0.4 kernel 4.2.0-30
mouton10, the next step is to fully reverse commit bisect from kernel 4.2 to 4.5-rc7 in order to identify the last bad commit, followed immediately by the first good one. Once this good commit has been identified, it may be reviewed for backporting. Could you please do this following https://wiki.ubuntu.com/Kernel/KernelBisection#How_do_I_reverse_bisect_the_upstream_kernel.3F ? Please note, finding adjacent kernel versions is not fully commit bisecting. After the fix commit (not kernel version) has been identified, then please mark this report Status Confirmed. Thank you for your understanding. Helpful bug reporting tips: https://wiki.ubuntu.com/ReportingBugs ** Tags added: needs-reverse-bisect ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1550864 Title: Elantech Touchpad' incorrectly detected as mouse in 'acer r3-131t- p7ha' on ubuntu 14.0.4 kernel 4.2.0-30 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1550864/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1550864] Re: Elantech Touchpad' incorrectly detected as mouse in 'acer r3-131t-p7ha' on ubuntu 14.0.4 kernel 4.2.0-30
Thanks for the fast reply! I updated the kernel according to your instructions and it seems to have fixed the problem. I now have a functionnal touchpad after boot. Thank you so much! Kernel version used: 4.5-rc7 http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.5-rc7-wily/ ** Tags added: kernel-fixed-upstream kernel-fixed-upstream-4.5-rc7 ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1550864 Title: Elantech Touchpad' incorrectly detected as mouse in 'acer r3-131t- p7ha' on ubuntu 14.0.4 kernel 4.2.0-30 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1550864/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1550864] Re: Elantech Touchpad' incorrectly detected as mouse in 'acer r3-131t-p7ha' on ubuntu 14.0.4 kernel 4.2.0-30
mouton10, in order to allow additional upstream developers to examine the issue, at your earliest convenience, could you please test the latest upstream kernel available from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ? Please keep in mind the following: 1) The one to test is at the very top line at the top of the page (not the daily folder). 2) The release names are irrelevant. 3) The folder time stamps aren't indicative of when the kernel actually was released upstream. 4) Install instructions are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds . If testing on your main install would be inconvenient, one may: 1) Install Ubuntu to a different partition and then test this there. 2) Backup, or clone the primary install. If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description: kernel-fixed-upstream kernel-fixed-upstream-X.Y-rcZ Where X, and Y are the first two numbers of the kernel version, and Z is the release candidate number if it exists. If the mainline kernel does not fix the issue, please add the following tags: kernel-bug-exists-upstream kernel-bug-exists-upstream-X.Y-rcZ Please note, an error to install the kernel does not fit the criteria of kernel-bug-exists-upstream. Also, you don't need to apport-collect further unless specifically requested to do so. Once testing of the latest upstream kernel is complete, please mark this report Status Confirmed. Please let us know your results. Thank you for your understanding. ** Tags removed: bios-outdated-1.12 ** Tags added: latest-bios-1.12 ** Changed in: linux (Ubuntu) Importance: Low => Medium ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1550864 Title: Elantech Touchpad' incorrectly detected as mouse in 'acer r3-131t- p7ha' on ubuntu 14.0.4 kernel 4.2.0-30 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1550864/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1550864] Re: Elantech Touchpad' incorrectly detected as mouse in 'acer r3-131t-p7ha' on ubuntu 14.0.4 kernel 4.2.0-30
Thanks for the update on the bug! I successfully updated the bios but the bug is still there. I cannot use my touchpad at all. The output of the command "sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date" is: V1.12 12/22/2015 I guess it shows that the bios was sucessfully updated Any other ideas? ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1550864 Title: Elantech Touchpad' incorrectly detected as mouse in 'acer r3-131t- p7ha' on ubuntu 14.0.4 kernel 4.2.0-30 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1550864/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1550864] Re: Elantech Touchpad' incorrectly detected as mouse in 'acer r3-131t-p7ha' on ubuntu 14.0.4 kernel 4.2.0-30
mouton10, thank you for reporting this and helping make Ubuntu better. As per http://www.acer.com/ac/en/US/content/drivers an update to your computer's buggy, insecure, and outdated BIOS is available (1.12). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything? For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. Also, you don't have to create a new bug report. Once the BIOS is updated, if the problem is still reproducible: 1) Please provide the output of the following terminal command (not perform an apport-collect): sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date 2) Please make a comment specifically advising on if there was an improvement or not. 3) Please mark this report Status Confirmed. If it's not reproducible, please mark this as Invalid. Thank you for your understanding. ** Tags added: bios-outdated-1.12 ** Changed in: linux (Ubuntu) Importance: Undecided => Low ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1550864 Title: Elantech Touchpad' incorrectly detected as mouse in 'acer r3-131t- p7ha' on ubuntu 14.0.4 kernel 4.2.0-30 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1550864/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1550864] Re: Elantech Touchpad' incorrectly detected as mouse in 'acer r3-131t-p7ha' on ubuntu 14.0.4 kernel 4.2.0-30
apport information ** Tags added: apport-collected trusty ** Description changed: The touchpad worked the first time I booted ubuntu but it is not working at all since then. A bluetooth mouse works fine and the touch screen also works. I followed instructions on this link before filling the bug report: https://wiki.ubuntu.com/DebuggingTouchpadDetection i do not see the touchpad input device when listing them thanks in advance + --- + ApportVersion: 2.14.1-0ubuntu3.19 + Architecture: amd64 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC0: alexis 2015 F pulseaudio + CurrentDesktop: Unity + DistroRelease: Ubuntu 14.04 + EcryptfsInUse: Yes + HibernationDevice: RESUME=UUID=2e80a56d-d197-4b32-b7bd-e8c92966cc8d + InstallationDate: Installed on 2016-02-26 (2 days ago) + InstallationMedia: Ubuntu 14.04.4 LTS "Trusty Tahr" - Release amd64 (20160217.1) + Lsusb: + Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub + Bus 001 Device 004: ID 04ca:3015 Lite-On Technology Corp. + Bus 001 Device 003: ID 2386:0401 + Bus 001 Device 002: ID 0bda:57cc Realtek Semiconductor Corp. + Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub + MachineType: Acer Aspire R3-131T + Package: linux (not installed) + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-30-generic.efi.signed root=UUID=002bf8e5-61d9-406e-8953-a2756f2002d7 ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 4.2.0-30.36~14.04.1-generic 4.2.8-ckt3 + RelatedPackageVersions: + linux-restricted-modules-4.2.0-30-generic N/A + linux-backports-modules-4.2.0-30-generic N/A + linux-firmware1.127.20 + Tags: trusty + Uname: Linux 4.2.0-30-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 07/21/2015 + dmi.bios.vendor: Insyde Corp. + dmi.bios.version: V1.09 + dmi.board.asset.tag: No Asset Tag + dmi.board.name: Aspire R3-131T + dmi.board.vendor: Acer + dmi.board.version: V1.09 + dmi.chassis.asset.tag: No Asset Tag + dmi.chassis.type: 10 + dmi.chassis.vendor: Acer + dmi.chassis.version: V1.09 + dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.09:bd07/21/2015:svnAcer:pnAspireR3-131T:pvrV1.09:rvnAcer:rnAspireR3-131T:rvrV1.09:cvnAcer:ct10:cvrV1.09: + dmi.product.name: Aspire R3-131T + dmi.product.version: V1.09 + dmi.sys.vendor: Acer ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1550864/+attachment/4583476/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1550864 Title: Elantech Touchpad' incorrectly detected as mouse in 'acer r3-131t- p7ha' on ubuntu 14.0.4 kernel 4.2.0-30 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1550864/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
