[Bug 1568339] Re: Libreoffice does not update printer list

2016-08-19 Thread Marc Kolly
Were you able to find out the root cause of this?

I am also seeing this on a 16.04 machine. I've several other 14.04
machines in the same network, that don't have this issue.

I have a central cups:amd64/stable 1.7.5-11+deb8u1 server, that
broadcasts the list of printers to all of our workstations, but
interestingly only the new 16.04 machine, that I set up to test the new
LTS release, shows these symptoms. When this happens, only the "Generic
Printer" will be shown, instead of the actual printer list.

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  Libreoffice does not update printer list

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[Bug 1568339] Re: Libreoffice does not update printer list

2016-08-18 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: libreoffice (Ubuntu)
   Status: New => Confirmed

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[Bug 1568339] Re: Libreoffice does not update printer list

2016-04-30 Thread Christopher M. Penalver
** Tags added: precise wily xenial

** Changed in: libreoffice (Ubuntu)
   Status: Incomplete => New

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[Bug 1568339] Re: Libreoffice does not update printer list

2016-04-25 Thread Raul Dias
I did some digging and the printer list is pulled when I first hit
CONTROL-P (File->Print).

So, if I change the client.conf before trying to use the printer, it will get 
the current list even after it has started up.
It will not update any time later on.

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[Bug 1568339] Re: Libreoffice does not update printer list

2016-04-25 Thread Raul Dias
Just did a full upgrade to 16.04.
cups is 2.1.3-4
libreoffice is 1:5.1.2-0ubuntu1  (5.1.2.2)

The scenario:
1 - Cups is my localhost:

raul@nostromo:~$ cat /etc/cups/client.conf
raul@nostromo:~$ lpstat -a
EPSON_L355_Series accepting requests since Sáb 23 Abr 2016 17:22:15 BRT
HP-LaserJet-1200 accepting requests since Sáb 02 Abr 2016 17:45:49 BRT
Xerox_Phaser_3200MFP accepting requests since Sáb 05 Mar 2016 15:31:34 
BRT

The Libreoffice Printer Dialog is attached to comment #2.
So far so good.

2 - Change client.conf to use a remote server:

raul@nostromo:~$ cat /etc/cups/client.conf
ServerName impressoras2
raul@nostromo:~$ lpstat -a
CPD accepting requests since Seg 25 Abr 2016 08:06:59 BRT
CPD-Cond accepting requests since Qua 26 Ago 2015 17:28:58 BRT
CPD-Normal accepting requests since Qua 26 Ago 2015 17:36:20 BRT
CPD-P-C-2 accepting requests since Qua 26 Ago 2015 17:39:08 BRT
CPD-P-Cond accepting requests since Qua 26 Ago 2015 17:38:39 BRT
CPD-P-Norm accepting requests since Qua 26 Ago 2015 17:37:30 BRT
ECOMMERCE accepting requests since Seg 25 Abr 2016 08:00:07 BRT
EPSON_LX-300-RAW accepting requests since Ter 12 Abr 2016 08:00:05 BRT
HP_LaserJet_1200 accepting requests since Qui 10 Mar 2016 08:01:21 BRT
LX-300-A accepting requests since Sex 16 Mai 2014 14:43:17 BRT
LX-300-B accepting requests since Sex 16 Mai 2014 14:43:36 BRT
Padrao accepting requests since Sex 16 Mai 2014 14:39:28 BRT
saci accepting requests since Sex 22 Abr 2016 14:26:00 BRT
Zebra accepting requests since Sex 16 Mai 2014 14:44:48 BRT 


The Libreoffice Printer Dialog is still the attached to comment #2.
The printer list is not refreshed.  Some libreoffice internal cache.

3 - Close every instance of libreoffice running and start it again.

The Libreoffice Printer Dialog is the attached to comment #3.
This is what was expected on step 2.

This seems to be the same bug in
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/911235,
except that it does not work in this situation.

As I mentioned, this is present for many years now.

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[Bug 1568339] Re: Libreoffice does not update printer list

2016-04-25 Thread Raul Dias
** Attachment added: "2-Libre Office Writer 5.1.2.2 on 16.04 Printer Dialog 2 - 
After LO Restart"
   
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1568339/+attachment/4646405/+files/LO51-Printer_Dialog_2.jpg

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  Libreoffice does not update printer list

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[Bug 1568339] Re: Libreoffice does not update printer list

2016-04-25 Thread Raul Dias
** Attachment added: "1-Libre Office Writer 5.1.2.2 on 16.04 Printer Dialog 1"
   
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1568339/+attachment/4646398/+files/LO51-Printer_Dialog_1.jpg

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[Bug 1568339] Re: Libreoffice does not update printer list

2016-04-24 Thread Christopher M. Penalver
Raul Dias, thank you for reporting this and helping make Ubuntu better.

To confirm this is already resolved in Ubuntu, could you please test
http://cdimage.ubuntu.com/daily-live/current/ and advise to the results?

** Changed in: libreoffice (Ubuntu)
   Importance: Undecided => Medium

** Changed in: libreoffice (Ubuntu)
   Status: New => Incomplete

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