[Bug 1580605] Re: gnome-shell crashes often

[Oyedotun Sodiq]

REINSTALL GNOME SHELL

sudo apt install gnome-session

THE RESULT OF ABOVE WILL INSTALL LATEST GNOME ON UR DESKTOP

UPDATE AND UPGRADE

sudo apt-get update

sudo apt-get upgrade

CHECK GNOME VERSION

gnome-shell --version

RESULT SHOULD BE GNOME Shell 3.26.2

RESTART UR SYSTEM

FURTHER OPTION, NOT NECCESSARY THO, U CUD INTEGRATE UR FAVORITE BROWSER
WTH GNOME TO WORK BETTER,FASTER AND EFFICIENTLY: SEE HELP LINK BELOW

https://wiki.gnome.org/Projects/GnomeShellIntegrationForChrome/Installation

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  gnome-shell crashes often

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[Bug 1580605] Re: gnome-shell crashes often

[fermulator]

Submitted my own in #1739525

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[Bug 1580605] Re: gnome-shell crashes often

[Daniel van Vugt]

Also, please avoid attaching crash files to bugs. That is a potential
security risk for yourself.

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[Bug 1580605] Re: gnome-shell crashes often

[Daniel van Vugt]

Please see comment #13 and #16.

For crashes it is important that everyone initially logs their own bug.
This bug is for user 'gnufied' only, and has expired due to lack of
response from them.

Yes, gnome-shell has many crashes. We are tracking them and trying to
get them fixed. However it is counterproductive for multiple people to
share the same bug unless they can prove they have the same stack trace.
Since there is no stack trace from the original reporter, nobody else
should be jumping on board with this one just yet.

Ideally, if you have a crash, please look for crash files in /var/crash
and then upload them only using this command:

  ubuntu-bug /var/crash/YOURFILE.crash

You may then want to leave a comment here telling us your new bug ID.

** Changed in: gnome-shell (Ubuntu)
   Status: Confirmed => Invalid

** Changed in: gnome-shell (Ubuntu)
   Importance: Critical => Undecided

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[Bug 1580605] Re: gnome-shell crashes often

[fermulator]

In an attempt to acquire more detailed debug...
```

$ gdb --args gnome-shell --replace
GNU gdb (Ubuntu 7.11.1-0ubuntu1~16.5) 7.11.1
Copyright (C) 2016 Free Software Foundation, Inc.
License GPLv3+: GNU GPL version 3 or later 
This is free software: you are free to change and redistribute it.
There is NO WARRANTY, to the extent permitted by law.  Type "show copying"
and "show warranty" for details.
This GDB was configured as "x86_64-linux-gnu".
Type "show configuration" for configuration details.
For bug reporting instructions, please see:
.
Find the GDB manual and other documentation resources online at:
.
For help, type "help".
Type "apropos word" to search for commands related to "word"...
Reading symbols from gnome-shell...(no debugging symbols found)...done.
(gdb) run
Starting program: /usr/bin/gnome-shell --replace
[Thread debugging using libthread_db enabled]


(SNIP) - bunch of debug/info logs

# then it borked


(gnome-shell:5119): Clutter-WARNING **: Failed to set the markup of the actor 
'ClutterText': Error on line 1: Entity did not end with a semicolon; most 
likely you used an ampersand character without intending to start an entity - 
escape ampersand as 

(gnome-shell:5119): Gtk-CRITICAL **: gtk_widget_get_window: assertion
'GTK_IS_WIDGET (widget)' failed

Thread 1 "gnome-shell" received signal SIGSEGV, Segmentation fault.
0x71c4c6a2 in ?? () from /usr/lib/x86_64-linux-gnu/libgdk-3.so.0
(gdb) 
(gdb) 
(gdb) 
(gdb) 
(gdb) Exception ignored in: 
Traceback (most recent call last):
  File "/usr/share/gdb/python/gdb/__init__.py", line 43, in flush
def flush(self):
KeyboardInterrupt


```

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[Bug 1580605] Re: gnome-shell crashes often

[fermulator]

bah, useless, this is all i got:
```
(gnome-shell:13599): Gtk-CRITICAL **: gtk_widget_get_window: assertion 
'GTK_IS_WIDGET (widget)' failed
Segmentation fault
```

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[Bug 1580605] Re: gnome-shell crashes often

[fermulator]

Similar outputs, although of note my libgdk is older than yours
```
$ sudo find /usr/ -iname 'libgdk-3.so*' -exec dpkg -S '{}' \;
libgtk-3-dev:amd64: /usr/lib/x86_64-linux-gnu/libgdk-3.so
libgtk-3-0:amd64: /usr/lib/x86_64-linux-gnu/libgdk-3.so.0
libgtk-3-0:amd64: /usr/lib/x86_64-linux-gnu/libgdk-3.so.0.1800.9
libgtk-3-0:i386: /usr/lib/i386-linux-gnu/libgdk-3.so.0
libgtk-3-0:i386: /usr/lib/i386-linux-gnu/libgdk-3.so.0.1800.9
```

I've just restarted gnome-shell from a terminal, so next time it crashes
I'll hopefully have more logs.

One additional bit of information:
```
Dec  6 21:47:44 fermmy gnome-session[9885]: (gnome-shell:10011): Gtk-CRITICAL 
**: gtk_widget_get_window: assertion 'GTK_IS_WIDGET (widget)' failed
Dec  6 21:47:44 fermmy kernel: [225347.940591] gnome-shell[10011]: segfault at 
e8 ip 7f6d239876a2 sp 7ffcebaa54b8 error 4 in 
libgdk-3.so.0.1800.9[7f6d2394a000+d4000]
```
, the last time it crashed today, syslog shows a Gtk-CRITICAL failure just 
prior to the segfault.

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[Bug 1580605] Re: gnome-shell crashes often

[jacobslewis]

I find that Gnome crashes frequently when using Google Chrome, as well
as when I'm undertaking computation-heavy tasks (statistical analysis,
etc.)

Log output:

INFO: task gnome-shell:1491 blocked for more than 120 seconds.

Unrecoverable failure in required component org.gnome.Shell.desktop

CRITICAL: Unable to create a DBus proxy for GnomeScreensaver: Error
calling StartServiceByName for org.gnome.ScreenSaver:
GDBus.Error:org.freedesktop.DBus.Error.Spawn.ChildExited: Process
org.gnome.ScreenSaver exited with status 1

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[Bug 1580605] Re: gnome-shell crashes often

[James Cuzella]

@fermulator: It looks like it's likely to be
https://en.wikipedia.org/wiki/GDK

$ sudo find /usr/ -iname 'libgdk-3.so*' -exec dpkg -S '{}' \;
libgtk-3-dev:amd64: /usr/lib/x86_64-linux-gnu/libgdk-3.so
libgtk-3-0:amd64: /usr/lib/x86_64-linux-gnu/libgdk-3.so.0
libgtk-3-0:amd64: /usr/lib/x86_64-linux-gnu/libgdk-3.so.0.2200.25

So library filename is "libgdk-3.so.*" while package which owns it is
"libgtk-3-0*"

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[Bug 1580605] Re: gnome-shell crashes often

[James Cuzella]

So due to differing stacktrace here, I think #911591 is likely a
different issue than this one.  Different stack library means different
codepath.

@fermulator:  Does seem a bit odd at first glance... does gnome-shell
use .NET or C# (gdk-sharp)?

libgdk3.0 is a valid package name in Ubuntu, but descriptions all
mention it has to do with implementing a .NET interface for GTK+ 3.0
toolkit.

URL Homepage for package is: http://www.mono-project.com/GtkSharp

Here is package info:

$ apt-cache search libgdk
libgdk-pixbuf2.0-0 - GDK Pixbuf library
libgdk-pixbuf2.0-bin - GDK Pixbuf library (thumbnailer)
libgdk-pixbuf2.0-common - GDK Pixbuf library - data files
libgdk-pixbuf2.0-dev - GDK Pixbuf library (development files)
libgdk-pixbuf2.0-doc - GDK Pixbuf library (documentation)
libg3d-plugin-gdkpixbuf - plugin for the LibG3D library
libgdk3.0-cil - CLI binding for GDK 3
libgdk3.0-cil-dev - CLI binding for GDK 3

$ apt-cache show libgdk3.0
Package: libgdk3.0-cil
Architecture: amd64
Version: 2.99.3-2
Priority: optional
Section: universe/cli-mono
Source: gtk-sharp3
Origin: Ubuntu
Maintainer: Ubuntu Developers 
Original-Maintainer: Debian CLI Libraries Team 

Bugs: https://bugs.launchpad.net/ubuntu/+filebug
Installed-Size: 412
Depends: cli-common (>= 0.5.1), libcairo1.10-cil (>= 2.99.3), 
libgdk-pixbuf2.0-0 (>= 2.31.1), libgio3.0-cil (>= 2.99.3), libglib2.0-0 (>= 
2.43.1), libglib3.0-cil (>= 2.99.3), libgtk-3-0 (>= 3.12.2), 
libmono-corlib4.5-cil (>= 3.2.8), libpango3.0-cil (>= 2.99.3)
Filename: pool/universe/g/gtk-sharp3/libgdk3.0-cil_2.99.3-2_amd64.deb
Size: 84008
MD5sum: 4dc47424652bae431389710a6f5628d4
SHA1: f7960a7eb72c28ff5a9352dd603b087991809f7b
SHA256: c00f0ad60a8e2c95a819ebb957b77cbdabacefb4dfcef990995db2507408d5bd
Homepage: http://www.mono-project.com/GtkSharp
Description-en: CLI binding for GDK 3
 This package provides the gdk-sharp assembly that allows CLI (.NET) 
programs
 to use the GDK 3 library.
 .
 GTK# 3.0 is a CLI (.NET) language binding for the GTK+ 3.0 toolkit and 
related
 libraries.
Description-md5: 1d11935b917caa88ff30761d32191467
Task: edubuntu-desktop-gnome

Package: libgdk3.0-cil-dev
Architecture: amd64
Version: 2.99.3-2
Priority: optional
Section: universe/cli-mono
Source: gtk-sharp3
Origin: Ubuntu
Maintainer: Ubuntu Developers 
Original-Maintainer: Debian CLI Libraries Team 

Bugs: https://bugs.launchpad.net/ubuntu/+filebug
Installed-Size: 258
Depends: libgdk3.0-cil (= 2.99.3-2), libglib3.0-cil-dev (= 2.99.3-2)
Suggests: monodoc-gtk3.0-manual
Conflicts: libgtk3.0-cil-dev (<< 2.99.3~)
Replaces: libgtk3.0-cil-dev (<< 2.99.3~)
Filename: pool/universe/g/gtk-sharp3/libgdk3.0-cil-dev_2.99.3-2_amd64.deb
Size: 24638
MD5sum: fb72153afddcc335faf6bea1c7cb7b7b
SHA1: 909a16bf9235a9f8484988140e1b1b40909de86a
SHA256: c3d1d7eaa30cb7592d7d38903b23eb210e073f22e75012fefab45d22821597f6
Homepage: http://www.mono-project.com/GtkSharp
Description-en: CLI binding for GDK 3
 This package provides the gdk-sharp assembly that allows CLI (.NET) 
programs
 to use the GDK 3 library.
 .
 GTK# 3.0 is a CLI (.NET) language binding for the GTK+ 3.0 toolkit and 
related
 libraries.
 .
 This package contains development files for the gdk-sharp library, and 
should
 be used for compilation.
Description-md5: 495b937caf517f4282e86d91fa1f1552

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  gnome-shell crashes often

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[Bug 1580605] Re: gnome-shell crashes often

[fermulator]

@James your stack trace and issue (bug/911591) appear to be different
from this.

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[Bug 1580605] Re: gnome-shell crashes often

[fermulator]

Isn't it weird that my stack trace is for "libgdk-3.so" ... and not
"libgtk"? (g vs. t)

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[Bug 1580605] Re: gnome-shell crashes often

[James Cuzella]

I've added more details for the crash I am seeing in this bug:

https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/911591

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[Bug 1580605] Re: gnome-shell crashes often

[James Cuzella]

I am seeing gnome-shell crashes also.  However, it usually appears
related to OpenGL window resize events as well as xrandr display
resolution changes.

Errors in dmesg mention libmutter:

[15040.472843] gnome-shell[32127]: segfault at 8 ip 7f327f29d5d0 sp
7ffeccf94a38 error 4 in libmutter-1.so.0.0.0[7f327f243000+142000]

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[Bug 1580605] Re: gnome-shell crashes often

[fermulator]

I do not know why this was changed to invalid. This is a critical issue
that has clearly introduced a regression set of crashes.

(there MAY be confusing reports from other users for other issues, but I
can confirm the originally submitted report)

This isn't fun, several times per day a crash:
{{{
$ dmesg -T | grep seg
[Thu Nov  9 09:58:27 2017] gnome-shell[17846]: segfault at e8 ip 
7fd954f6d6a2 sp 7ffe04425eb8 error 4 in 
libgdk-3.so.0.1800.9[7fd954f3+d4000]
[Thu Nov  9 10:11:16 2017] dota2[22006]: segfault at 0 ip 7fef2866683a sp 
7fff560539a0 error 6 in libtier0.so[7fef2863+8]
[Thu Nov  9 13:04:18 2017] gnome-shell[1356]: segfault at e8 ip 
7f15ccddd6a2 sp 7fff9ecf47f8 error 4 in 
libgdk-3.so.0.1800.9[7f15ccda+d4000]
[Thu Nov  9 17:16:45 2017] gnome-shell[14440]: segfault at e8 ip 
7f196afdd6a2 sp 7ffea13b5948 error 4 in 
libgdk-3.so.0.1800.9[7f196afa+d4000]
[Thu Nov  9 17:16:52 2017] dconf worker[18015]: segfault at 52c ip 
004a133c sp 7f351f7e6170 error 4 in perl[40+1cf000]
[Thu Nov  9 20:35:24 2017] gnome-shell[32271]: segfault at e8 ip 
7fd6ef0256a2 sp 7ffebb0d3608 error 4 in 
libgdk-3.so.0.1800.9[7fd6eefe8000+d4000]
[Thu Nov  9 20:42:09 2017] gnome-shell[11070]: segfault at 23 ip 
7fc2bd8687bf sp 7fffcc3bc680 error 4 in 
libgnome-desktop-3.so.12.0.0[7fc2bd848000+39000]
[Thu Nov  9 23:13:09 2017] gnome-shell[24832]: segfault at 6 ip 
7fb95e624818 sp 7ffc656ced30 error 4 in 
libgio-2.0.so.0.4800.2[7fb95e56+18]
[Thu Nov  9 23:51:17 2017] gnome-shell[3253]: segfault at e8 ip 
7f2d1f4756a2 sp 7fff455b3128 error 4 in 
libgdk-3.so.0.1800.9[7f2d1f438000+d4000]
[Fri Nov 10 01:09:27 2017] gnome-shell[31134]: segfault at e8 ip 
7f3b923756a2 sp 7fff91dea558 error 4 in 
libgdk-3.so.0.1800.9[7f3b92338000+d4000]
[Fri Nov 10 01:12:43 2017] gnome-shell[9188]: segfault at e8 ip 
7f683370d6a2 sp 7ca20198 error 4 in 
libgdk-3.so.0.1800.9[7f68336d+d4000]
[Fri Nov 10 03:40:54 2017] gnome-shell[25978]: segfault at e8 ip 
7f8af06ed6a2 sp 7ffdf3c5cfc8 error 4 in 
libgdk-3.so.0.1800.9[7f8af06b+d4000]
[Sat Nov 11 00:49:59 2017] gnome-shell[31566]: segfault at e8 ip 
7ffab7ae56a2 sp 7fff76561338 error 4 in 
libgdk-3.so.0.1800.9[7ffab7aa8000+d4000]
[Sat Nov 11 20:01:10 2017] gnome-shell[23459]: segfault at e8 ip 
7f6a4c1dd6a2 sp 7ffdfcd62008 error 4 in 
libgdk-3.so.0.1800.9[7f6a4c1a+d4000]
[Sat Nov 11 21:05:36 2017] gnome-shell[28874]: segfault at e8 ip 
7f48523d56a2 sp 7ffd15fbc738 error 4 in 
libgdk-3.so.0.1800.9[7f4852398000+d4000]
}}}

My setup:
 * Dual monitors
 * OFTEN switch between users
a) using the GDM3 "switch user" GUI
b) using CTRL+ALT+FXX quick flips
 * Daily I suspend the system and resume (Power Management)

Versions
{{{
$ cat /etc/issue
Ubuntu 16.04.3 LTS \n \l

$ uname -a
Linux  4.4.0-98-generic #121-Ubuntu SMP Tue Oct 10 14:24:03 UTC 2017 
x86_64 x86_64 x86_64 GNU/Linux

$ dpkg --list | grep gnome-shell
ii  chrome-gnome-shell  
9-0ubuntu1~ubuntu16.04.3 all  GNOME Shell 
extensions integration for web browsers
ii  gnome-shell 
3.18.5-0ubuntu0.3amd64graphical shell for 
the GNOME desktop
ii  gnome-shell-common  
3.18.5-0ubuntu0.3all  common files for the 
GNOME graphical shell
ii  gnome-shell-timer   
0.3.12+20140924-3all  GNOME Shell extension 
providing a countdown timer in the top panel

$ dpkg --list | grep libgdk
ii  libgdk-pixbuf2.0-0:amd64
2.32.2-1ubuntu1.3amd64GDK Pixbuf library
ii  libgdk-pixbuf2.0-0:i386 
2.32.2-1ubuntu1.3i386 GDK Pixbuf library
ii  libgdk-pixbuf2.0-common 
2.32.2-1ubuntu1.3all  GDK Pixbuf library - 
data files
ii  libgdk-pixbuf2.0-dev
2.32.2-1ubuntu1.3amd64GDK Pixbuf library 
(development files)

}}}

** Changed in: gnome-shell (Ubuntu)
   Status: Invalid => Confirmed

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[Bug 1580605] Re: gnome-shell crashes often

[Daniel van Vugt]

Everyone other than gnufied, please log your own separate bugs so we
don't get potentially different issues confused.

** Changed in: gnome-shell (Ubuntu)
   Status: Confirmed => Incomplete

** Changed in: gnome-shell (Ubuntu)
   Status: Incomplete => Invalid

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[Bug 1580605] Re: gnome-shell crashes often

[John Steeves]

I've attached my .crash file updated with a symbolic stack trace (as per
the above guide).

I've found that I was able to replicate the error by following these steps:
Download and install a copy of Ubuntu Gnome 16.04.2 in VirtualBox.
Open a screen displaying App icons in a menu, such as the app grid in the Gnome 
Shell overlay or the Arc Menu Gnome Shell extension 
(https://extensions.gnome.org/extension/1228/arc-menu/).
Install all the latest software updates from the Software Updater or Synaptic.
Upgrading all the packages between 16.04.2 to 16.04.3 seems to over-load Gnome 
Shell and cause the crash in the middle of the installation process.

The crash always seems to occur after opening a screen with app icons
and I'm not sure why. I hope this info and my attachment proves helpful
in fixing the issue.

Thanks in advance!

** Attachment added: "_usr_bin_gnome-shell.1000.crash"
   
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1580605/+attachment/4942495/+files/_usr_bin_gnome-shell.1000.crash

** Changed in: gnome-shell (Ubuntu)
   Status: Expired => Confirmed

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[Bug 1580605] Re: gnome-shell crashes often

[Launchpad Bug Tracker]

[Expired for gnome-shell (Ubuntu) because there has been no activity for
60 days.]

** Changed in: gnome-shell (Ubuntu)
   Status: Incomplete => Expired

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Title:
  gnome-shell crashes often

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[Bug 1580605] Re: gnome-shell crashes often

[Daniel van Vugt]

gnufied:
Thank you for taking the time to report this bug and helping to make Ubuntu 
better. Please try to obtain a backtrace following the instructions at 
http://wiki.ubuntu.com/DebuggingProgramCrash and upload the backtrace (as an 
attachment) to the bug report. This will greatly help us in tracking down your 
problem.

Everyone else:
Please log your own separate bugs for crashes. If you have a crash file then 
you need to use this command to create a useful bug report from it:
   ubuntu-bug /path/to/my.crash


** Changed in: gnome-shell (Ubuntu)
   Status: Confirmed => Incomplete

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[Bug 1580605] Re: gnome-shell crashes often

[Mutlu Can YILMAZ]

Hello.
Here is a crash log from me. Hope it helps.


** Attachment added: "_usr_bin_gnome-shell.1000.crash"
   
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1580605/+attachment/4881956/+files/_usr_bin_gnome-shell.1000.crash

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  gnome-shell crashes often

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[Bug 1580605] Re: gnome-shell crashes often

[Didier L]

I don't know if it is exactly the same issue but I have been
experimenting segfaults since I upgraded to 17.04. It often happens when
I open the overview mode and start typing to search for an application
(I am not sure it occurs if I don't type anything). Lastly it didn't
restart automatically so I have to go to a TTY to restart it.

[46459.270603] gnome-shell[4908]: segfault at 7ffe8f5e0d70 ip 7ffe8f5e0d70 
sp 7ffe8f5e0c58 error 15
[49773.440214] gnome-shell[6023]: segfault at 7ffc9d0a07b0 ip 7ffc9d0a07b0 
sp 7ffc9d0a0698 error 15
[54383.047260] gnome-shell[10863]: segfault at 7ffda2f006b0 ip 7ffda2f006b0 
sp 7ffda2f00598 error 15

This is a Dell laptop with an Intel i915 graphics card, and Ubuntu 17.04
x64. I am not using ZFS but EXT4, and ecryptfs for my home directory.
Happens in dual screen but also with only an HDMI-connected TV. I
usually don't use the laptop screen much so I'm not sure if it happens
also in that case.

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[Bug 1580605] Re: gnome-shell crashes often

[Willem Hobers]

Happens to my setup as well. Mostly (only?) after starting up after sleep-mode
Running 16.04

Linux LPTP001 4.4.0-62-generic #83-Ubuntu SMP Wed Jan 18 14:10:15 UTC
2017 x86_64 x86_64 x86_64 GNU/Linux

[ 7436.798887] gnome-shell[2003]: segfault at e8 ip 7fe7283465b2 sp
7ffe7d0ca8e8 error 4 in libgdk-3.so.0.1800.9[7fe728309000+d4000]

Is there any more information I can provide to help?

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[Bug 1580605] Re: gnome-shell crashes often

[Pablo Q]

Same here, running 16.10 crash every restart.

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[Bug 1580605] Re: gnome-shell crashes often

[Raf]

Using 16.10, no ZFS, frequest GNOME shell crashes.

Below is one example. However, the library is not always the same, also
seen libgnome-desktop-3.so.12.1.0, libmutter.so.0.0.0,
libgio-2.0.so.0.5000.0. Seems to be independent of the extensions
installed.

gnome-shell[4080]: segfault at 2c ip 7fdc97a54ca0 sp
7ffe521631e8 error 4 in libglib-2.0.so.0.5000.2[7fdc979e+112000]

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[Bug 1580605] Re: gnome-shell crashes often

[Aditya Bhargava]

Other than the OP is anyone else using ZFS? I am getting frequent GNOME
shell crashes on 16.10 and am also using ZFS. Normally I'd think it's
unrelated but since there's probably not that many of us using it I
noticed that the OP is also using it...

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[Bug 1580605] Re: gnome-shell crashes often

[carlos.sense]

Hi folks,

Iam running ubuntu 16.04.1 lts with a fresh installation  few days ago.

First, it seems that these OS was a fine one. But I had a lot of trouble
with my software installation.

I guess it was ttf-mscorefonts, but I solved the problem with a clean
and new installation include "andale32.exe".

Continuing with Kaffeine, Leafpad and other Software I managed finishing
my personal software installation.

Then I installed fonts, codexes and other stuff - the installation
Terminal appeared after downloading the files from the source and showed
me, whats going on during the installation. Suddenly, gnome shell
crashes and I found myself at the login screen! All programs include vpn
connection are disconnected and had shut down. I looked in Synaptic, if
there are broken file packages or something else. Nothing. All packages
were installed. Thats weird.

This happens often, and I don't know, how I can fix it. Every time I
installed packages, the desktop crashes. I can't found any log
information in var/log, which could helped me. When I update my system
the problem will appear again and i won't change to opensuse or
sabayone.

I hope, u guys can give me a hint, what can I do to fix this crashes.

Thank you for support. Apologise for my english, I am not a native
speaker.

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[Bug 1580605] Re: gnome-shell crashes often

[Alberto Salvia Novella]

** Changed in: gnome-shell (Ubuntu)
   Importance: Undecided => Critical

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[Bug 1580605] Re: gnome-shell crashes often

[Launchpad Bug Tracker]

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: gnome-shell (Ubuntu)
   Status: New => Confirmed

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[Bug 1580605] Re: gnome-shell crashes often

[Gumuiyul]

Nowdays what I have known is which the Gnome-Shell re-start only once at 
startup.
that is follow,
Step1. I login with my account on the Login Screen.
Step2. Wait for ready 
Step3. Desktop Screen comes visible
until Step3 it's all good works. Gnome-shell doesen't Re-Start.
Step4. I run any a application such terminal, firefox, file browser(nautilus) ..
Step5. Gnome-Shell doesen't response for some minutes(about 1 ~ 5 min)
Step6. Gnome-Shell restart. (so new desktop screen is reloaded).

I attached the crash dump file in /var/crash/_usr_bin_gnome-shell.1000.crash.
Segfault is happened at line 3185.

My DE is, 
Ubunt Gnome 16.04.1 LTS
Language: Korean
Linux Kernal: Linux 4.4.0-34-generic #53-Ubuntu
Theme: Adapta 3.21 for Gnome-Shell and GTK 
Font: Nanum Barun Gothic for Korean Language,



** Attachment added: "_usr_bin_gnome-shell.1000.crash"
   
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1580605/+attachment/4727329/+files/_usr_bin_gnome-shell.1000.crash

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[Bug 1580605] Re: gnome-shell crashes often

[Gumuiyul]

This problem appears after updating a few days ago.
I am using Ubuntu Gnome 16.04.
Linux Kernel: 4.4.0-31-generic #50-Ubuntu SMP Wed Jul 13 00:07:12 UTC 2016 
x86_64 x86_64 x86_64 GNU/Linux
Gnome-Shell: 3.18.5
Distribution: DISTRIB_DESCRIPTION="Ubuntu 16.04.1 LTS"

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[Bug 1580605] Re: gnome-shell crashes often

[Gumuiyul]

same to me.
It occurs every one time at startup.

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