[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in

[Bastián Muñoz]

Sorry, forgot to mention this happens in Ubuntu 18.04.5 LTS (HP Omen
15-ax201la dual-boot)

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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in

[Bastián Muñoz]

I believe it's not a Dell-only problem. I have an HP Omen 15-ax201la
Gaming Laptop with dual-boot and have the same problem: if I boot with
headphones/speaker connected then there won't be any sound; if I plug
out, no sound; then if I plug back in the sound comes back.

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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in

[manof]

It might be of interest that together with this "no sound in jack" problem, my 
screen stopped to turn off after the specified amount of time. It locks, but 
does not turn off. I resolved this with
xset +dpms
xset dpms 300
but the Ubuntu Settings / Brightness & Lock didn't work as regards turning off 
the screen.
So it might be another hint the problem is somehow related to power management

(Dell 7790 17" G7 Gaming Laptop)

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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in

[manof]

Just found this work-around (Dell 7790 17" G7 Gaming Laptop):
1. Sleep
2. Unplug the audio device from jack
3. Resume
4. Plug the audio device to jack
Works.

Seems to be a power management issue (and Dell only).
Resume with the audio device plugged into jack makes the jack silent until next 
resume with no audio device plugged into jack.

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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in

[manof]

It looks like a Dell-only problem.
I have a Dell 17" G7 Gaming Laptop 7790 with pre-installed Ubuntu 18.04 LTS.
However, if I remember well, the problem was not since the very beginning but 
started several months after I bought the notebook, maybe after some update. 
Maybe the Dell proprietary modifications of Ubuntu 18.04 LTS very replaced by 
something in the generic Ubuntu update which created this problem.
I have a suspicion the generic Ubuntu does not manage to work well with some 
audio chipsets used by Dell, which is corrected with Dell proprietary fixes, 
but when these are replaced with generic Ubuntu updates, problems arise.

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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in

[Daniel van Vugt]

Disco has reached end-of-life so will not be receiving fixes. That's why
the tag is removed.

https://wiki.ubuntu.com/Releases

** Tags removed: disco

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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in

[tom]

It affects disco. Was a fix released?

** Tags added: disco

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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in

[Daniel van Vugt]

** Tags removed: disco

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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in

[luca moscato]

Issue appears since a week, more or less, in 18.04LTS

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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in

[Bug Watch Updater]

** Changed in: pulseaudio
   Status: Unknown => New

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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in

[Daniel van Vugt]

** Bug watch added: PulseAudio #193
   https://gitlab.freedesktop.org/pulseaudio/pulseaudio/issues/193

** Changed in: pulseaudio
   Importance: Medium => Unknown

** Changed in: pulseaudio
 Remote watch: freedesktop.org Bugzilla #106834 => PulseAudio #193

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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in

[Daniel van Vugt]

Kris M,

OK, the above discussion does sound like a different bug anyway, since
you say it regressed around 14 Feb. So please move back to bug 1816271
which has been reopened.

While it does sound like you are experiencing this bug, I think we
should use bug 1816271 to track the part that regressed this month: that
you get no sound in 19.04 even when booting without headphones plugged
in.

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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in

[Kris M]

These do not install. I tried both deb and ddeb of a few . screen dims
for 20 sec then back. Nothing happens. Also don't know if I should be
using the deb's or the ddeb's (debugging).

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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in

[Kris M]

nevermind - I searched in files and I've got them all. Give me a few.

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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in

[Kris M]

I tried to install a few of them but all I get is about 20 sec of dim
screen then back with no response. I need to leave this for now.
Tomorrow. Thanks for your help!

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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in

[Kris M]

sorry for beginner question - been looking thru my bug but don't see
list of modules.

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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in

[Daniel van Vugt]

No, you only need to download the subset of packages from that list
which you already have installed.

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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in

[Kris M]

yes, I saw that go by. So how do I install this? download 25 modules and
deb or ddeb install each one? Thanks!

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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in

[Daniel van Vugt]

Very suspicious. Because this happened on 14th Feb:

pulseaudio (1:12.2-2ubuntu1) disco; urgency=medium

  * Add steelseries headset support.  This provides sufficient support to
enable the Steelseries Arctis 5 and 7 Gaming Headsets (LP: #1758736).

 -- Dave Chiluk   Tue, 12 Feb 2019 00:50:27 -0600


Can you please try reinstalling the previous version by downloading the 
packages from here?;

https://launchpad.net/ubuntu/+source/pulseaudio/1:12.2-2ubuntu0/+build/15762176

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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in

[Kris M]

1816271 I get no sound after boot whether or not headphones are plugged in.
If headphones not plugged in, after boot, plugging them in wakes sound.
If headphones ARE plugged in at boot, must unplug and plug in headphones to 
wake sound.
It's just not waking alsa or pulseaudio. Worked fine until about 14th or 
15th.Feb

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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in

[Daniel van Vugt]

** Summary changed:

- [XPS 15 9550] [ALC3266] No sound via headphones (headset) when Ubuntu boots 
with them plugged in
+ No sound via headphones (headset) when Ubuntu boots with them plugged in

** Tags added: disco

** Description changed:

+ https://gitlab.freedesktop.org/pulseaudio/pulseaudio/issues/193
+ 
  The bug is twofold, first when computer boots if the headset (headphones
  with built-in mic, one audio jack) is plugged in, then there is no sound
  (via headphones or otherwise). If you plug headphones out and back in,
  then it usually works as expected.
  
  The second scenario is the same, except that plugging out and back in
  again doesn't help. In that case, I just restart the laptop, then plug
  them back in again and it works.
  
  In all cases, microphone works.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 4.4.0-22.40-generic 4.4.8
  Uname: Linux 4.4.0-22-generic x86_64
  NonfreeKernelModules: nvidia_drm nvidia_modeset nvidia
  ApportVersion: 2.20.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
-  USERPID ACCESS COMMAND
-  /dev/snd/controlC0:  crunch 3248 F pulseaudio
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC0:  crunch 3248 F pulseaudio
  CurrentDesktop: Unity
  Date: Thu May 19 22:13:20 2016
  InstallationDate: Installed on 2016-05-07 (12 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 
(20160420.1)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
-  USERPID ACCESS COMMAND
-  /dev/snd/controlC0:  crunch 3248 F pulseaudio
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC0:  crunch 3248 F pulseaudio
  Symptom_Jack: Black Headphone Out, Left
  Symptom_Type: No sound at all
  Title: [XPS 15 9550, Realtek ALC3266, Black Headphone Out, Left] No sound at 
all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/07/2016
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 01.02.00
  dmi.board.name: 0N7TVV
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr01.02.00:bd04/07/2016:svnDellInc.:pnXPS159550:pvr:rvnDellInc.:rn0N7TVV:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: XPS 15 9550
  dmi.sys.vendor: Dell Inc.

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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in

[Daniel van Vugt]

** Tags removed: zesty

** Summary changed:

- No sound via headphones (headset) when Ubuntu boots with them plugged in
+ [XPS 15 9550] [ALC3266] No sound via headphones (headset) when Ubuntu boots 
with them plugged in

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  [XPS 15 9550] [ALC3266] No sound via headphones (headset) when Ubuntu
  boots with them plugged in

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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in

[Bug Watch Updater]

** Changed in: pulseaudio
   Status: Confirmed => Unknown

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Re: [Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in

[L F]

Same. Except has now progressed to restart not providing workaround.

On 25 July 2018 at 03:18, tom <1583...@bugs.launchpad.net> wrote:

> Confirm 18.04 / 4.15 still happening for me too :*(
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1583801
>
> Title:
>   No sound via headphones (headset) when Ubuntu boots with them plugged
>   in
>
> Status in PulseAudio:
>   Confirmed
> Status in alsa-driver package in Ubuntu:
>   Confirmed
> Status in pulseaudio package in Ubuntu:
>   Confirmed
>
> Bug description:
>   The bug is twofold, first when computer boots if the headset
>   (headphones with built-in mic, one audio jack) is plugged in, then
>   there is no sound (via headphones or otherwise). If you plug
>   headphones out and back in, then it usually works as expected.
>
>   The second scenario is the same, except that plugging out and back in
>   again doesn't help. In that case, I just restart the laptop, then plug
>   them back in again and it works.
>
>   In all cases, microphone works.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 16.04
>   Package: alsa-base 1.0.25+dfsg-0ubuntu5
>   ProcVersionSignature: Ubuntu 4.4.0-22.40-generic 4.4.8
>   Uname: Linux 4.4.0-22-generic x86_64
>   NonfreeKernelModules: nvidia_drm nvidia_modeset nvidia
>   ApportVersion: 2.20.1-0ubuntu2
>   Architecture: amd64
>   AudioDevicesInUse:
>USERPID ACCESS COMMAND
>/dev/snd/controlC0:  crunch 3248 F pulseaudio
>   CurrentDesktop: Unity
>   Date: Thu May 19 22:13:20 2016
>   InstallationDate: Installed on 2016-05-07 (12 days ago)
>   InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64
> (20160420.1)
>   PackageArchitecture: all
>   SourcePackage: alsa-driver
>   Symptom: audio
>   Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
>   Symptom_Card: Built-in Audio - HDA Intel PCH
>   Symptom_DevicesInUse:
>USERPID ACCESS COMMAND
>/dev/snd/controlC0:  crunch 3248 F pulseaudio
>   Symptom_Jack: Black Headphone Out, Left
>   Symptom_Type: No sound at all
>   Title: [XPS 15 9550, Realtek ALC3266, Black Headphone Out, Left] No
> sound at all
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 04/07/2016
>   dmi.bios.vendor: Dell Inc.
>   dmi.bios.version: 01.02.00
>   dmi.board.name: 0N7TVV
>   dmi.board.vendor: Dell Inc.
>   dmi.board.version: A00
>   dmi.chassis.type: 9
>   dmi.chassis.vendor: Dell Inc.
>   dmi.modalias: dmi:bvnDellInc.:bvr01.02.00:bd04/07/2016:svnDellInc.:
> pnXPS159550:pvr:rvnDellInc.:rn0N7TVV:rvrA00:cvnDellInc.:ct9:cvr:
>   dmi.product.name: XPS 15 9550
>   dmi.sys.vendor: Dell Inc.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/pulseaudio/+bug/1583801/+subscriptions
>

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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in

[tom]

Confirm 18.04 / 4.15 still happening for me too :*(

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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in

[Jorge Rodríguez]

This is still happening on Ubuntu 18.04 and kernel 4.15 :( (Dell XPS
9550)

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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in

[L F]

Output from pactl list attached

** Attachment added: "pactl list output"
   
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1583801/+attachment/5153869/+files/pactl.list

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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in

[Bug Watch Updater]

Launchpad has imported 2 comments from the remote bug at
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On 2018-06-06T07:24:02+00:00 tom wrote:

Been this way since at least Ubuntu 15.

Plug in your headphones, boot up your laptop. No sound. Speakers and
headphones are disabled. Super annoying, you have to unplug and re-plug,
and go through the stupid dialogue of "what are you trying to plug in?"
which has no memory, and no defaults.

Reply at: https://bugs.launchpad.net/ubuntu/+source/alsa-
driver/+bug/1583801/comments/33


On 2018-06-14T15:14:39+00:00 Tanu Kaskinen wrote:

The "what are you trying to plug in" dialog is Ubuntu specific, it's not
implemented by PulseAudio itself. If you want your last choice to be
remembered, you'll need to talk to the Ubuntu UI people.

Maybe there's something in PulseAudio that could be improved regarding
the default behaviour. Can you attach the output of "pactl list" after
boot, when you have no audio? Please use the "Add an attachment" link
(sometimes people paste long texts to the comment box, which makes
following the discussion difficult).

Reply at: https://bugs.launchpad.net/ubuntu/+source/alsa-
driver/+bug/1583801/comments/37

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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in

[Daniel van Vugt]

I agree and have already proposed the solution you describe:

https://trello.com/c/aI3BX3ax

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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in

[tom]

To anyone doing something about this bug, it could also be fixed by
actually using the selection from the Select Audio Device dialogue and,
you know, remembering it and using it. This would improve things for
everyone much more than just making this singular Dell hardware problem
go away. Nobody should have to use that dialogue every time they plug in
the same device. Bad user experience, bad design.

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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in

[Bug Watch Updater]

** Changed in: pulseaudio
   Status: Unknown => Confirmed

** Changed in: pulseaudio
   Importance: Unknown => Medium

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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in

[Launchpad Bug Tracker]

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: pulseaudio (Ubuntu)
   Status: New => Confirmed

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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in

[Daniel van Vugt]

** Bug watch added: freedesktop.org Bugzilla #106834
   https://bugs.freedesktop.org/show_bug.cgi?id=106834

** Also affects: pulseaudio via
   https://bugs.freedesktop.org/show_bug.cgi?id=106834
   Importance: Unknown
   Status: Unknown

** Tags added: bionic

** Changed in: pulseaudio (Ubuntu)
   Importance: Undecided => Medium

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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in

[Daniel van Vugt]

** Also affects: pulseaudio (Ubuntu)
   Importance: Undecided
   Status: New

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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in

[Yura Nosenko]

I had various issues with my XPS 9550 related to 3,5 jack. I hope kernel
4.14+ can fix it, but it is not officially supported for now. I tried to
install both 4.14 and 4.15 and got a ton of errors. Any suggestions on
how to proceed? Does anyone know when 4.14 becomes recommended?

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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in

[Hairong Zhu]

It turns out I run into another problem. Pluseaudio doesn't prefer
headphone in some cases, have to select headphone manually for once to
fix it. Anyway the bug doesn't affect kernel v4.15.

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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in

[Hairong Zhu]

uhh, well. I don't have this problem with kernel v4.14. After I upgrade
to kernel v4.15-rc8, I run into this again.

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Re: [Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in

[Chunxiang Yan]

I believe the problem is kernel related, with the kernel 4.14 the problem
is gone.

Best regards,
Chunxiang Yan

On Fri, Dec 29, 2017 at 8:59 PM, Krešo Kunjas 
wrote:

> Well i have upgraded to 17.10, and problem dissapeared. Now it always
> works. But i have tried some other fixes before, so i cannot know if al
> of them are also needed.
>
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> report.
> https://bugs.launchpad.net/bugs/1583801
>
> Title:
>   No sound via headphones (headset) when Ubuntu boots with them plugged
>   in
>
> Status in alsa-driver package in Ubuntu:
>   Confirmed
>
> Bug description:
>   The bug is twofold, first when computer boots if the headset
>   (headphones with built-in mic, one audio jack) is plugged in, then
>   there is no sound (via headphones or otherwise). If you plug
>   headphones out and back in, then it usually works as expected.
>
>   The second scenario is the same, except that plugging out and back in
>   again doesn't help. In that case, I just restart the laptop, then plug
>   them back in again and it works.
>
>   In all cases, microphone works.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 16.04
>   Package: alsa-base 1.0.25+dfsg-0ubuntu5
>   ProcVersionSignature: Ubuntu 4.4.0-22.40-generic 4.4.8
>   Uname: Linux 4.4.0-22-generic x86_64
>   NonfreeKernelModules: nvidia_drm nvidia_modeset nvidia
>   ApportVersion: 2.20.1-0ubuntu2
>   Architecture: amd64
>   AudioDevicesInUse:
>USERPID ACCESS COMMAND
>/dev/snd/controlC0:  crunch 3248 F pulseaudio
>   CurrentDesktop: Unity
>   Date: Thu May 19 22:13:20 2016
>   InstallationDate: Installed on 2016-05-07 (12 days ago)
>   InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64
> (20160420.1)
>   PackageArchitecture: all
>   SourcePackage: alsa-driver
>   Symptom: audio
>   Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
>   Symptom_Card: Built-in Audio - HDA Intel PCH
>   Symptom_DevicesInUse:
>USERPID ACCESS COMMAND
>/dev/snd/controlC0:  crunch 3248 F pulseaudio
>   Symptom_Jack: Black Headphone Out, Left
>   Symptom_Type: No sound at all
>   Title: [XPS 15 9550, Realtek ALC3266, Black Headphone Out, Left] No
> sound at all
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 04/07/2016
>   dmi.bios.vendor: Dell Inc.
>   dmi.bios.version: 01.02.00
>   dmi.board.name: 0N7TVV
>   dmi.board.vendor: Dell Inc.
>   dmi.board.version: A00
>   dmi.chassis.type: 9
>   dmi.chassis.vendor: Dell Inc.
>   dmi.modalias: dmi:bvnDellInc.:bvr01.02.00:bd04/07/2016:svnDellInc.:
> pnXPS159550:pvr:rvnDellInc.:rn0N7TVV:rvrA00:cvnDellInc.:ct9:cvr:
>   dmi.product.name: XPS 15 9550
>   dmi.sys.vendor: Dell Inc.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+
> bug/1583801/+subscriptions
>

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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in

[Krešo Kunjas]

Well i have upgraded to 17.10, and problem dissapeared. Now it always
works. But i have tried some other fixes before, so i cannot know if al
of them are also needed.

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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in

[Niko Morin]

Confirming that this still exists on Dell XPS 15 9560, Ubuntu 16.10. I'd
like to add that in the second scenario, the popup asking which audio
device was plugged in does not appear.

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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in

[Hairong Zhu]

I have this problem on Dell Inspiron 7370(Realtek ALC3254) when using
Xubuntu 17.10(4.13 kernel). After upgrading to Ubuntu mainline kernel
4.14, the problem seems gone.

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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in

[Diep Pham]

> It is something to do with NVIDIA proprietary driver, If I disable it
in Additional Drivers, the problem disappears.

I speak too soon, the problem also happens with nouveau.

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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in

[Diep Pham]

It is something to do with NVIDIA proprietary driver, If I disable it in
Additional Drivers, the problem disappears.

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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in

[Diep Pham]

Also happens to me with Dell Precision 5510 on Ubuntu 17.04
(4.10.0-24-generic #28-Ubuntu SMP Wed Jun 14 08:14:34 UTC 2017 x86_64
x86_64 x86_64 GNU/Linux).

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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in

[utklasad]

I can confirm this bug. Works after wake up from suspend - after reboot:
dead.

So I've to put my computer into suspend mode and then wake it up in
order to get sound in the headphone jack.

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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in

[spm2011]

Also affects ALC3234 on Dell Latitude 3340
See https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1670059

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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in

[Shaabi]

Confirming on dell 9560! I cant get headphones to work even after
reboots. It worked fine and then stopped working recently.

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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in

[Chunxiang Yan]

I can also confirm this bug. I have a dell 7560 with ALC3246. I tried
14.04, 16.04, 17.04 and None of them works.

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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in

[Caleb Cassel]

Sorry, that's on a 9560, not 7650. ^

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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in

[Caleb Cassel]

Dell XPS 7560
17.04 Gnome

Headphone jack won't work at all until I suspend and wake, then I have
no issues. Even the main speaker sometimes has issues now, but with
alsactl restore and no headphones in, I can get them to work.

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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in

[ashirviskas]

Using Dell 7559.

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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in

[ashirviskas]

Same problem on 17.04 Gnome.

If I boot up with headphones plugged in, no sound. I have to replug to
get it back.

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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in

[spike speigel]

** Tags added: zesty

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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in

[spike speigel]

Same issue here.  No sound via headphones (headset) when Ubuntu boots
with them plugged in

[Dell XPS 13 9360 Developer Edition]
Ubuntu 16.04 LTS

I can get them to start playing audio by unplugging them and plugging
them back in, but I shouldn't have to. :(

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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in

[utklasad]

Fixed the no sound headphone issue for my Dell XPS 9560 by running this
in the terminal:

alsactl restore

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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in

[Cruz Fernandez]

I've reported the separate issue of wifi problems on suspend/resume
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1673796

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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in

[Cruz Fernandez]

Another note, this bug didn't happen to me on Ubuntu 16.04. Maybe it
should be reported separately for each version of Ubuntu?

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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in

[Cruz Fernandez]

@louismichel the same problem happens to my wifi. I've got an upgraded
Ubuntu from 16.04 to 16.10. If you have a fresh install can you report
the wifi suspend/resume problem?

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Title:
  No sound via headphones (headset) when Ubuntu boots with them plugged
  in

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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in

[Louis-Michel Raynauld]

Same here on a XPS 15 9550 running ubuntu 16.10. This issue occurs
randomly at boot for a while now (6 months+).

Sometimes multiple reboot are needed to get the headphone to work. I
tried rebooting alsa or pulse audio and other tricks like alsamixer. But
somehow, I found out that suspend/resume fix it everytime... (Side note,
suspend/resume breaks my wifi so need to restart NetworkManager service,
but that is another issue)

I wonder what the suspend/resume process does to have this fix every
time...

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Title:
  No sound via headphones (headset) when Ubuntu boots with them plugged
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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in

[vlio]

I can confirm this too on a XPS 9560. Selecting Headphones in
Settings>>Sound does not help.

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Title:
  No sound via headphones (headset) when Ubuntu boots with them plugged
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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in

[Cruz Fernandez]

@mikhaildd have you tried to select Settings->Sound->Headphones ?

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  No sound via headphones (headset) when Ubuntu boots with them plugged
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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in

[Mikhail Dubov]

I can confirm this, have the same behaviour on my new Dell XPS 15 9560.
So sad to see this still hasn't been fixed...

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Title:
  No sound via headphones (headset) when Ubuntu boots with them plugged
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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in

[Po-Hsu Lin]

** Summary changed:

- No sound via headphones (headset) when Ubuntu boots with them plugged in [XPS 
15 9550]
+ No sound via headphones (headset) when Ubuntu boots with them plugged in

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  No sound via headphones (headset) when Ubuntu boots with them plugged
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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in [XPS 15 9550]

[Alberto Salvia Novella]

** Changed in: alsa-driver (Ubuntu)
   Importance: Undecided => Medium

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Title:
  No sound via headphones (headset) when Ubuntu boots with them plugged
  in [XPS 15 9550]

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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in [XPS 15 9550]

[Cruz Fernandez]

Aclaration: After boot, I have to select in the
Settings->Sound->Headphones to be able to hear though.

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Title:
  No sound via headphones (headset) when Ubuntu boots with them plugged
  in [XPS 15 9550]

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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in [XPS 15 9550]

[Launchpad Bug Tracker]

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: alsa-driver (Ubuntu)
   Status: New => Confirmed

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Title:
  No sound via headphones (headset) when Ubuntu boots with them plugged
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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in [XPS 15 9550]

[Cruz Fernandez]

This seems fixed for latest kernel 4.4.0-28-generic. (I had to clean up my 
pulseaudio with 
'pulseaudio -k && rm -rf ~/.pulse && rm -rf ~/.config/pulse' ), and both were 
fixed (startup with jack connected and plugging in headphone)

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Title:
  No sound via headphones (headset) when Ubuntu boots with them plugged
  in [XPS 15 9550]

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[Bug 1583801] Re: No sound via headphones (headset) when Ubuntu boots with them plugged in [XPS 15 9550]

[Cruz Fernandez]

Related to bug #1575078 ? or same?

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Title:
  No sound via headphones (headset) when Ubuntu boots with them plugged
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