[Bug 158719] Re: evince crashes when I try to print a document (to a printer or a file one)

2007-11-29 Thread Sergio Zanchetta
** Changed in: evince (Ubuntu)
   Status: Invalid = Confirmed

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evince crashes when I try to print a document (to a printer or a file one)
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[Bug 158719] Re: evince crashes when I try to print a document (to a printer or a file one)

2007-11-29 Thread Sergio Zanchetta
I don't understand why this bug report has been closed. I reported this
bug using apport, I attached evince backtrace made as written in the
wiki.

Sebastien, you asked me about libcairo2-dbgsym and libfreetype6-dbgsym
but I haven't them in repositories.

I don't know what I have to do right now.

I think it could be useful that I provide the particular file that cause
this crash.

The crash happens when printing all the document. (I tried to print just
Page 1 and everything worked fine)



** Attachment added: 104918FormulariInMateriaImmobiliare_Rinaldi.pdf
   
http://launchpadlibrarian.net/10635604/104918FormulariInMateriaImmobiliare_Rinaldi.pdf

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[Bug 158719] Re: evince crashes when I try to print a document (to a printer or a file one)

2007-11-29 Thread Sergio Zanchetta
Try printing the file I attached before by yourself so you can see the
crash (printing to a printer or to a file)

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[Bug 158719] Re: evince crashes when I try to print a document (to a printer or a file one)

2007-11-29 Thread Sebastien Bacher
Did you read the wiki page pointed and added the ddeb apt source to get
the dbgsym packages? The bug has been closed because it lacks useful
details to be worked. The easier option is to send the complete crash
using apport rather than a light version so, this way the debug
backtrace is generated automatically on the server

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[Bug 158719] Re: evince crashes when I try to print a document (to a printer or a file one)

2007-11-29 Thread Sergio Zanchetta
Ok, now I understand.
Sorry Sebastien, it was my fault.
When you told me about -dbgsym packet I thought you were referring to 
evince-dbg one (present in Ubuntu repositories), so I misunderstand all thing.

In ddeb repositories there are -dbgsym package for all packet (including
libcairo2 end libfreetype6) and evince-dbgsym replace evince-dbg (that I
initially used).

Here you have complete backtrace.

Tell me if you need more help.

** Attachment added: gdb-evince.txt
   http://launchpadlibrarian.net/10636924/gdb-evince.txt

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[Bug 158719] Re: evince crashes when I try to print a document (to a printer or a file one)

2007-11-29 Thread Sergio Zanchetta
*** This bug is a duplicate of bug 172806 ***
https://bugs.launchpad.net/bugs/172806

Sebastien, NOW I also realize there is a command line program apport-cli for 
reporting program crashes.
When I told you about apport I was referring to apport in Help-Report a 
problem... one.

So I put this bug as a duplicate of Bug #172806 reported using apport-
cli.

I hope you have all you need now.

Sorry again and thanks.

** This bug has been marked a duplicate of bug 172806
   evince crashed with SIGSEGV in _cairo_ft_unscaled_font_set_scale()

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[Bug 158719] Re: evince crashes when I try to print a document (to a printer or a file one)

2007-11-28 Thread Pedro Villavicencio
Closing this bug report as no further information has been provided.
Please feel free to reopen this bug if you can provide the information
asked for. Thanks!.

** Changed in: evince (Ubuntu)
   Status: Incomplete = Invalid

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Re: [Bug 158719] Re: evince crashes when I try to print a document (to a printer or a file one)

2007-10-31 Thread Sergio Zanchetta
I did exactly what was on the wiki page.
I already attached a gdb-evince.txt above.
When I tried to make evince crash with gdb running evince froze, but
if you look into gdb-evince.txt you find something like

Program received signal SIGSEGV, Segmentation fault.
[Switching to Thread -1232479344 (LWP 6282)]
0xb759c689 in FT_Set_Transform () from /usr/lib/libfreetype.so.6


2007/10/30, Sebastien Bacher [EMAIL PROTECTED]:
 There is no debug information there, you should install dbgsym packages
 as explaining on the wiki page indicated or use apport to report the
 bug, you just have to browse /var/crash in nautilus and open the
 corresponding .crash

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 evince crashes when I try to print a document (to a printer or a file one)
 https://bugs.launchpad.net/bugs/158719
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[Bug 158719] Re: evince crashes when I try to print a document (to a printer or a file one)

2007-10-31 Thread Sergio Zanchetta
Here you have also crash log from /var /crash/


** Attachment added: _usr_bin_evince.1000.crash
   http://launchpadlibrarian.net/10221856/_usr_bin_evince.1000.crash

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[Bug 158719] Re: evince crashes when I try to print a document (to a printer or a file one)

2007-10-31 Thread Sebastien Bacher
Are you sure you installed libcairo2-dbgsym libfreetype6-dbgsym? Could
you send the crash using apport rather so it gets retraced
automatically?

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Re: [Bug 158719] Re: evince crashes when I try to print a document (to a printer or a file one)

2007-10-31 Thread Sergio Zanchetta
Due to evince crash, I installed evince-dbg cointained in Ubuntu main
repositories as reported in the wiki debugging page
https://wiki.ubuntu.com/DebuggingProgramCrash
Then I made a backtrace as reported here
https://wiki.ubuntu.com/Backtrace
and I got a gdb-evince.txt file attached on this comment
https://bugs.launchpad.net/ubuntu/+source/evince/+bug/158719/comments/2

P.S. I reported this bug using report a problem found in evince help
menu.


2007/10/31, Sebastien Bacher [EMAIL PROTECTED]:
 Are you sure you installed libcairo2-dbgsym libfreetype6-dbgsym? Could
 you send the crash using apport rather so it gets retraced
 automatically?

 --
 evince crashes when I try to print a document (to a printer or a file one)
 https://bugs.launchpad.net/bugs/158719
 You received this bug notification because you are a direct subscriber
 of the bug.


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[Bug 158719] Re: evince crashes when I try to print a document (to a printer or a file one)

2007-10-30 Thread Sergio Zanchetta

** Attachment added: Dependencies.txt
   http://launchpadlibrarian.net/10215334/Dependencies.txt

** Attachment added: ProcMaps.txt
   http://launchpadlibrarian.net/10215335/ProcMaps.txt

** Attachment added: ProcStatus.txt
   http://launchpadlibrarian.net/10215336/ProcStatus.txt

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[Bug 158719] Re: evince crashes when I try to print a document (to a printer or a file one)

2007-10-30 Thread Sergio Zanchetta

** Attachment added: gdb-evince.txt
   http://launchpadlibrarian.net/10215337/gdb-evince.txt

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[Bug 158719] Re: evince crashes when I try to print a document (to a printer or a file one)

2007-10-30 Thread Sebastien Bacher
Thanks for your bug report. Please try to obtain a backtrace
http://wiki.ubuntu.com/DebuggingProgramCrash and attach the file to the
bug report. This will greatly help us in tracking down your problem.

** Changed in: evince (Ubuntu)
   Importance: Undecided = Medium
 Assignee: (unassigned) = Ubuntu Desktop Bugs (desktop-bugs)
   Status: New = Incomplete

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Re: [Bug 158719] Re: evince crashes when I try to print a document (to a printer or a file one)

2007-10-30 Thread Sergio Zanchetta
I already added it. Check last comment.

2007/10/30, Sebastien Bacher [EMAIL PROTECTED]:
 Thanks for your bug report. Please try to obtain a backtrace
 http://wiki.ubuntu.com/DebuggingProgramCrash and attach the file to the
 bug report. This will greatly help us in tracking down your problem.

 ** Changed in: evince (Ubuntu)
Importance: Undecided = Medium
  Assignee: (unassigned) = Ubuntu Desktop Bugs (desktop-bugs)
Status: New = Incomplete

 --
 evince crashes when I try to print a document (to a printer or a file one)
 https://bugs.launchpad.net/bugs/158719
 You received this bug notification because you are a direct subscriber
 of the bug.


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[Bug 158719] Re: evince crashes when I try to print a document (to a printer or a file one)

2007-10-30 Thread Sebastien Bacher
There is no debug information there, you should install dbgsym packages
as explaining on the wiki page indicated or use apport to report the
bug, you just have to browse /var/crash in nautilus and open the
corresponding .crash

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evince crashes when I try to print a document (to a printer or a file one)
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