[Bug 1589413] Re: Dell Latitude E7470 fingerprint reader doesn't work

2016-07-27 Thread ComBin
> This bug is missing log files that will aid in diagnosing the problem. From a 
> terminal window please run:
> apport-collect 1589413
I have tried to do this but due to bug 
https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1451808 unable to do this.

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Title:
  Dell Latitude E7470 fingerprint reader doesn't work

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[Bug 1589413] Re: Dell Latitude E7470 fingerprint reader doesn't work

2016-06-24 Thread ComBin
** Description changed:

  I try to use software:
- 1. $ fprintd-enroll 
+ 1. $ fprintd-enroll
  list_devices failed: No devices available
  
  2. Fingerprint GUI (see fingerprint-gui.png).
  
  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: xorg 1:7.7+13ubuntu3
  Uname: Linux 4.6.0-040600-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  CurrentDesktop: KDE
  Date: Mon Jun  6 10:50:22 2016
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2016-05-25 (11 days ago)
  InstallationMedia: Kubuntu 16.04 LTS "Xenial Xerus" - Release amd64 
(20160420.1)
  SourcePackage: xorg
  Symptom: display
- UpgradeStatus: No upgrade log present (probably fresh install)
+ UpgradeStatus: No upgrade log present (fresh install)

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Title:
  Dell Latitude E7470 fingerprint reader doesn't work

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[Bug 1589413] Re: Dell Latitude E7470 fingerprint reader doesn't work

2016-06-21 Thread Patrick Vermeeren
I have the same problem, i tested both the RC1 kernel and the RC4 kernel, both 
are showing the same problem.
I'm unsure how to add the tag for kernel-bug-exists-upstream, could someone 
either do this for me, or explain how i can do that?

** Changed in: linux (Ubuntu)
   Status: Incomplete => Confirmed

** Tags added: kernel-bug-exists-upstream

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Title:
  Dell Latitude E7470 fingerprint reader doesn't work

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[Bug 1589413] Re: Dell Latitude E7470 fingerprint reader doesn't work

2016-06-13 Thread Joseph Salisbury
Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v4.7-rc1 kernel[0].

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as
"Confirmed".


Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.7-rc3-yakkety/

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

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Title:
  Dell Latitude E7470 fingerprint reader doesn't work

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[Bug 1589413] Re: Dell Latitude E7470 fingerprint reader doesn't work

2016-06-09 Thread Paul White
https://wiki.ubuntu.com/Bugs/FindRightPackage#Hardware_Malfunctions
suggest refiling against the kernel.

** Package changed: ubuntu => linux (Ubuntu)

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Title:
  Dell Latitude E7470 fingerprint reader doesn't work

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[Bug 1589413] Re: Dell Latitude E7470 fingerprint reader doesn't work

2016-06-09 Thread ComBin
** Package changed: xorg (Ubuntu) => ubuntu

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Title:
  Dell Latitude E7470 fingerprint reader doesn't work

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