[Bug 1589413] Re: Dell Latitude E7470 fingerprint reader doesn't work
> This bug is missing log files that will aid in diagnosing the problem. From a > terminal window please run: > apport-collect 1589413 I have tried to do this but due to bug https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1451808 unable to do this. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1589413 Title: Dell Latitude E7470 fingerprint reader doesn't work To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1589413/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1589413] Re: Dell Latitude E7470 fingerprint reader doesn't work
** Description changed: I try to use software: - 1. $ fprintd-enroll + 1. $ fprintd-enroll list_devices failed: No devices available 2. Fingerprint GUI (see fingerprint-gui.png). ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 Uname: Linux 4.6.0-040600-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 CurrentDesktop: KDE Date: Mon Jun 6 10:50:22 2016 EcryptfsInUse: Yes InstallationDate: Installed on 2016-05-25 (11 days ago) InstallationMedia: Kubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1) SourcePackage: xorg Symptom: display - UpgradeStatus: No upgrade log present (probably fresh install) + UpgradeStatus: No upgrade log present (fresh install) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1589413 Title: Dell Latitude E7470 fingerprint reader doesn't work To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1589413/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1589413] Re: Dell Latitude E7470 fingerprint reader doesn't work
I have the same problem, i tested both the RC1 kernel and the RC4 kernel, both are showing the same problem. I'm unsure how to add the tag for kernel-bug-exists-upstream, could someone either do this for me, or explain how i can do that? ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed ** Tags added: kernel-bug-exists-upstream -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1589413 Title: Dell Latitude E7470 fingerprint reader doesn't work To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1589413/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1589413] Re: Dell Latitude E7470 fingerprint reader doesn't work
Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.7-rc1 kernel[0]. If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'. Once testing of the upstream kernel is complete, please mark this bug as "Confirmed". Thanks in advance. [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.7-rc3-yakkety/ ** Changed in: linux (Ubuntu) Importance: Undecided => Medium -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1589413 Title: Dell Latitude E7470 fingerprint reader doesn't work To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1589413/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1589413] Re: Dell Latitude E7470 fingerprint reader doesn't work
https://wiki.ubuntu.com/Bugs/FindRightPackage#Hardware_Malfunctions suggest refiling against the kernel. ** Package changed: ubuntu => linux (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1589413 Title: Dell Latitude E7470 fingerprint reader doesn't work To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1589413/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1589413] Re: Dell Latitude E7470 fingerprint reader doesn't work
** Package changed: xorg (Ubuntu) => ubuntu -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1589413 Title: Dell Latitude E7470 fingerprint reader doesn't work To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1589413/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs