[Bug 1589997] Re: The device on /dev/sdx is not created when inserting new devices

2020-07-17 Thread Joan
I'm closing the bug myself because the issue was only vmware horizon
keeping the hardware for itself.

** Changed in: linux (Ubuntu)
   Status: Confirmed => Invalid

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  The device on /dev/sdx is not created when inserting new devices

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[Bug 1589997] Re: The device on /dev/sdx is not created when inserting new devices

2017-03-09 Thread Joan
I forgot to update the thread with the solution, since vmware horizon v4.3 
there is n option to easily choose what to do with the usb devices connected. 
To be able to use the devices normally it's just a matter of deselecting the 
devices from the menu.
This bug should be closed.

Thanks for your help

** Attachment added: "usb selector in vmware horizon"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1589997/+attachment/4834413/+files/Screenshot_20170309_095412.png

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[Bug 1589997] Re: The device on /dev/sdx is not created when inserting new devices

2016-10-03 Thread Christopher M. Penalver
** Changed in: linux (Ubuntu)
   Status: Incomplete => Confirmed

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[Bug 1589997] Re: The device on /dev/sdx is not created when inserting new devices

2016-10-03 Thread Joan
No, the only thing that affected the operation of the usb ports was the
vmware horizon software. I  conjectured other things before finding the
root cause.

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[Bug 1589997] Re: The device on /dev/sdx is not created when inserting new devices

2016-09-20 Thread Christopher M. Penalver
Joan, if using a later kernel had an improving effect, then is VMware
confirmed the root/only root cause?

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[Bug 1589997] Re: The device on /dev/sdx is not created when inserting new devices

2016-09-20 Thread Joan
I finally found out the cause for this, still no idea about a proper solution. 
I am using vmware horizon to connect to a windows computer, it has a funcion 
called usb redirection that allows you to use your usb from the windows 
computer.
It seems that when vmware horizon is open, the usb devices are redirected there 
and my laptop doesn't see them, when I close it, everything works normally.
So I suppose that the issue can be closed. Thanks for your help

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[Bug 1589997] Re: The device on /dev/sdx is not created when inserting new devices

2016-09-20 Thread Joan
Done, I'm on rc7

$ uname -r
4.8.0-040800rc7-generic

What I observed is that after booting the system, the ports work
properly, but on the next day (laptop being only locked and connected to
the power outlet), they just do the wrong behavior

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[Bug 1589997] Re: The device on /dev/sdx is not created when inserting new devices

2016-09-17 Thread Christopher M. Penalver
Joan, to keep this relevant to upstream, one would want check for, and
test the latest mainline kernel (now4.8-rc6) as it is released.

Could you please advise?

** Tags removed: bios-outdated-1.25
** Tags added: latest-bios-1.25

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[Bug 1589997] Re: The device on /dev/sdx is not created when inserting new devices

2016-09-16 Thread Joan
Sure, there you go

$  sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
J5ET54WW (1.25 )
07/18/2016

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[Bug 1589997] Re: The device on /dev/sdx is not created when inserting new devices

2016-09-15 Thread Christopher M. Penalver
Joan, please provide the output of the following terminal command (not perform 
an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

** Tags removed: bios-outdated-1.24
** Tags added: bios-outdated-1.25

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[Bug 1589997] Re: The device on /dev/sdx is not created when inserting new devices

2016-09-15 Thread Joan
It seems to me that the problem is on boot, I have found that: 
- If I boot without a device then it doesn't work, it happened to me with a USB 
to serial (not creating /dev/ttyUSB0 and also with pendrives /dev/sdx
- If I boot with the device, then I can plug / unplug without issues, even new 
devices of the same type (different pendrives)

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[Bug 1589997] Re: The device on /dev/sdx is not created when inserting new devices

2016-09-13 Thread Joan
I changed the status into confirmed (didn't see how to reopen the
issue), if I have to open a new bug referring this one, just tell me.

Thanks

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[Bug 1589997] Re: The device on /dev/sdx is not created when inserting new devices

2016-09-13 Thread Joan
Hello again, it seems that the issue arose again, I don't know at what
point but it's still present. Apparently the kernel upgrade didn't fix
the issue, because when it appeared back on the new install I upgraded
the kernel again to current version, and it's still happening

$ uname -r
4.7.0-040700rc6-generic


About the bios upgrade, I updated it to the current version 1.25, so it 
shouldn't be a problem.
What could I provide to help with the diagnostic of the issue.

** Changed in: linux (Ubuntu)
   Status: Invalid => Confirmed

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[Bug 1589997] Re: The device on /dev/sdx is not created when inserting new devices

2016-06-18 Thread Christopher M. Penalver
Joan, let this be marked Invalid for now given it's not reproducible.

** Changed in: linux (Ubuntu)
   Status: Incomplete => Invalid

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[Bug 1589997] Re: The device on /dev/sdx is not created when inserting new devices

2016-06-14 Thread Joan
Yes, exactly that, I can no longer reproduce it with the current system

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[Bug 1589997] Re: The device on /dev/sdx is not created when inserting new devices

2016-06-13 Thread Christopher M. Penalver
Joan, to clarify, the originally reported issue is no longer
reproducible in the new install with the default Ubuntu kernel (not
upstream)?

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[Bug 1589997] Re: The device on /dev/sdx is not created when inserting new devices

2016-06-12 Thread Joan
Unfortunately I can reproduce the bug anymore, after installing 4.7rc2 the 
devices appeared in my system but strangely the order was changed, so sda was 
the removable disk and sdb the fixed drive, I did an dd to sdb (to create a 
bootable pendrive) and screwed my system. So I'm now in a freshly installed 
ubuntu (thankfully, only the first 2G where lost, so I could recover my /home/)
Feel free the close the bug as appropiate

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[Bug 1589997] Re: The device on /dev/sdx is not created when inserting new devices

2016-06-10 Thread Christopher M. Penalver
Jaon, the next step is to fully reverse commit bisect from kernel 4.4 to
4.7-rc2 in order to identify the last bad commit, followed immediately
by the first good one. Once this good commit has been identified, it may
be reviewed for backporting. Could you please do this following
https://wiki.ubuntu.com/Kernel/KernelBisection#How_do_I_reverse_bisect_the_upstream_kernel.3F
?

Please note, finding adjacent kernel versions is not fully commit
bisecting.

Also, the kernel release names are irrelevant for the purposes of
bisecting.

After the fix commit (not kernel version) has been identified, then
please mark this report Status Confirmed.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

** Tags added: kernel-fixed-upstream kernel-fixed-upstream-4.7-rc2
needs-reverse-bisect

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[Bug 1589997] Re: The device on /dev/sdx is not created when inserting new devices

2016-06-09 Thread Joan
Ok, I just booted into 4.7-rc2, it seems to work fine, the usb reappears
every time under /dev with the same name, and I can use it normally.


** Attachment added: "systemdlog.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1589997/+attachment/4680449/+files/systemdlog.txt

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[Bug 1589997] Re: The device on /dev/sdx is not created when inserting new devices

2016-06-09 Thread Joan
I wanted to say on the last comment (I posted it before finishing) that
the only strange thing is a message in the syslog saying that the device
"appeared twice with different sysfs paths", might caused by me
plugging/unplugging the device.

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[Bug 1589997] Re: The device on /dev/sdx is not created when inserting new devices

2016-06-09 Thread Christopher M. Penalver
Joan, would the latest mainline kernel (4.7-rc2) allow a test?

** Tags added: bios-outdated-1.24

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[Bug 1589997] Re: The device on /dev/sdx is not created when inserting new devices

2016-06-09 Thread Joan
I had to patch apport-kde (see
https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1368911), but
finally could use apport-collect

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[Bug 1589997] Re: The device on /dev/sdx is not created when inserting new devices

2016-06-09 Thread Joan
apport information

** Tags added: apport-collected xenial

** Description changed:

  I am on kubuntu xenial (upgraded from 15.10), from a couple of weeks I 
noticed that the pendrives i insert to my computer are detected but the devices 
under /dev are no longer created.
  I if reboot the pc with the pendrive already plugged in it works without 
issues. I'm suspecting from udev because of this text in syslog (full output in 
the summary)
  
  Jun  7 15:02:55 pc systemd-udevd[24747]: inotify_add_watch(9, /dev/sdb,
  10) failed: No such file or directory
  
  I'm up to date on all the packages
  - linux-image-4.4.0-22-generic
  - udev - 229-4ubuntu6
+ --- 
+ ApportVersion: 2.20.1-0ubuntu2.1
+ Architecture: amd64
+ AudioDevicesInUse:
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC0:  jjuvanteny   2047 F pulseaudio
+  /dev/snd/pcmC1D0p:   jjuvanteny   2047 F...m pulseaudio
+  /dev/snd/controlC1:  jjuvanteny   2047 F pulseaudio
+ CurrentDesktop: KDE
+ DistroRelease: Ubuntu 16.04
+ HibernationDevice: RESUME=UUID=120e7a9e-4193-4d2d-a46e-6fdf0fa5b16c
+ InstallationDate: Installed on 2015-03-27 (439 days ago)
+ InstallationMedia: Kubuntu 15.04 "Vivid Vervet" - Beta amd64 (20150326)
+ MachineType: LENOVO 20DF004USP
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-22-generic 
root=UUID=c62be6bc-f11b-4970-8ee1-976bf2e7fb9d ro quiet splash
+ ProcVersionSignature: Ubuntu 4.4.0-22.40-generic 4.4.8
+ RelatedPackageVersions:
+  linux-restricted-modules-4.4.0-22-generic N/A
+  linux-backports-modules-4.4.0-22-generic  N/A
+  linux-firmware1.157
+ Tags:  xenial
+ Uname: Linux 4.4.0-22-generic x86_64
+ UpgradeStatus: Upgraded to xenial on 2016-04-22 (47 days ago)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 12/08/2014
+ dmi.bios.vendor: LENOVO
+ dmi.bios.version: J5ET41WW (1.12 )
+ dmi.board.asset.tag: Not Available
+ dmi.board.name: 20DF004USP
+ dmi.board.vendor: LENOVO
+ dmi.board.version: SDK0E50510 WIN
+ dmi.chassis.asset.tag: No Asset Information
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: LENOVO
+ dmi.chassis.version: None
+ dmi.modalias: 
dmi:bvnLENOVO:bvrJ5ET41WW(1.12):bd12/08/2014:svnLENOVO:pn20DF004USP:pvrThinkPadE550:rvnLENOVO:rn20DF004USP:rvrSDK0E50510WIN:cvnLENOVO:ct10:cvrNone:
+ dmi.product.name: 20DF004USP
+ dmi.product.version: ThinkPad E550
+ dmi.sys.vendor: LENOVO

** Attachment added: "AlsaInfo.txt"
   
https://bugs.launchpad.net/bugs/1589997/+attachment/4680170/+files/AlsaInfo.txt

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[Bug 1589997] Re: The device on /dev/sdx is not created when inserting new devices

2016-06-08 Thread Christopher M. Penalver
Joan, would the following work to gather the previously requested logs:
apport-cli -u 1589997

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[Bug 1589997] Re: The device on /dev/sdx is not created when inserting new devices

2016-06-08 Thread Joan
I tried with linux-image-4.7.0-040700rc1-generic, but couldn't boot, I
am thrown into console with this message, I had to reboot into the
linux-image-4.4.0-22-generic to boot the machine.


Error parsing PCC subspaces from PCCT
error getting socket: Address family not supported by procotol
error initializing udev control socket
could not listen on fds: Invalid argument
error getting socket: Address family not supported by procotol


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[Bug 1589997] Re: The device on /dev/sdx is not created when inserting new devices

2016-06-07 Thread Joseph Salisbury
Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v4.7-rc1 kernel[0].

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as
"Confirmed".


Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.7-rc1-yakkety/

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

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[Bug 1589997] Re: The device on /dev/sdx is not created when inserting new devices

2016-06-07 Thread Joan
Unfortunately apport-collect does not work in my system (I guess that
apport-kde is not in a very good shape, can I provide the logs in
another way?

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[Bug 1589997] Re: The device on /dev/sdx is not created when inserting new devices

2016-06-07 Thread Martin Pitt
** Package changed: udev (Ubuntu) => linux (Ubuntu)

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[Bug 1589997] Re: The device on /dev/sdx is not created when inserting new devices

2016-06-07 Thread Joan
** Attachment added: "syslog.txt"
   
https://bugs.launchpad.net/ubuntu/+source/udev/+bug/1589997/+attachment/4678990/+files/syslog.txt

** Description changed:

  I am on kubuntu xenial (upgraded from 15.10), from a couple of weeks I 
noticed that the pendrives i insert to my computer are detected but the devices 
under /dev are no longer created.
- I if reboot the pc with the pendrive already plugged in it works without 
issues. I'm suspecting from udev because of this text in syslog
+ I if reboot the pc with the pendrive already plugged in it works without 
issues. I'm suspecting from udev because of this text in syslog (full output in 
the summary)
  
- Jun  7 15:02:52 pc kernel: [75886.378355] scsi 6:0:0:0: Direct-Access 
Kingston DataTraveler 2.0 PMAP PQ: 0 ANSI: 6
- Jun  7 15:02:52 pc kernel: [75886.379024] sd 6:0:0:0: Attached scsi generic 
sg2 type 0
- Jun  7 15:02:55 pc kernel: [75888.866673] sd 6:0:0:0: [sdb] 3072 512-byte 
logical blocks: (15.7 GB/14.6 GiB)
- Jun  7 15:02:55 pc kernel: [75888.867539] sd 6:0:0:0: [sdb] Write Protect is 
off
- Jun  7 15:02:55 pc kernel: [75888.867545] sd 6:0:0:0: [sdb] Mode Sense: 23 00 
00 00
- Jun  7 15:02:55 pc kernel: [75888.868434] sd 6:0:0:0: [sdb] No Caching mode 
page found
- Jun  7 15:02:55 pc kernel: [75888.868438] sd 6:0:0:0: [sdb] Assuming drive 
cache: write through
- Jun  7 15:02:55 pc kernel: [75888.871386] sd 6:0:0:0: [sdb] Attached SCSI 
removable disk
- Jun  7 15:02:55 pc systemd-udevd[24747]: inotify_add_watch(9, /dev/sdb, 10) 
failed: No such file or directory
- Jun  7 15:15:39 pc kernel: [76652.865331] usb 2-2: USB disconnect, device 
number 9
- Jun  7 15:15:41 pc kernel: [76654.993453] usb 2-2: new high-speed USB device 
number 10 using xhci_hcd
- Jun  7 15:15:41 pc kernel: [76655.126769] usb 2-2: New USB device found, 
idVendor=0951, idProduct=1665
- Jun  7 15:15:41 pc kernel: [76655.126775] usb 2-2: New USB device strings: 
Mfr=1, Product=2, SerialNumber=3
- Jun  7 15:15:41 pc kernel: [76655.126777] usb 2-2: Product: DataTraveler 2.0
- Jun  7 15:15:41 pc kernel: [76655.126778] usb 2-2: Manufacturer: Kingston
- Jun  7 15:15:41 pc kernel: [76655.126779] usb 2-2: SerialNumber: 
00241D8CE480BE4069723911
- Jun  7 15:15:41 pc mtp-probe: checking bus 2, device 10: 
"/sys/devices/pci:00/:00:14.0/usb2/2-2"
- Jun  7 15:15:41 pc mtp-probe: bus: 2, device: 10 was not an MTP device
- 
+ Jun  7 15:02:55 pc systemd-udevd[24747]: inotify_add_watch(9, /dev/sdb,
+ 10) failed: No such file or directory
  
  I'm up to date on all the packages
  - linux-image-4.4.0-22-generic
  - udev - 229-4ubuntu6

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https://bugs.launchpad.net/bugs/1589997

Title:
  The device on /dev/sdx is not created when inserting new devices

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