[Bug 1593985] Re: USB devices not found at boot
[Expired for linux (Ubuntu) because there has been no activity for 60 days.] ** Changed in: linux (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1593985 Title: USB devices not found at boot To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1593985/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1593985] Re: USB devices not found at boot
In the meantime, I can no longer get any usb keyboard or mouse to be recognized. It worked fine, then the next day, there seems to be no way to boot. As the machine is dual boot with WIN10, I can still use it that way, but I don't know how to debug this ... I am now trying various combinations of BIOS options, but last week, that did not help... Any ideas would be great... Cheers, Bob On Mon, Jun 20, 2016 at 8:20 PM, Grateful Frog wrote: > I am not sure if an update was the cause of the appearance of this issue. > I was running XUbuntu 15.10, and it occurred. I then decided to update to > 16.04 with the hope of fixing things, but that did not help. > > For sure, this was not a problem a few weeks ag, but I do not know which > automatic updates were applied... > > I will try the upstream kernel and report back. > > Cheers, > Bob > > > > On Mon, Jun 20, 2016 at 5:38 PM, Joseph Salisbury < > joseph.salisb...@canonical.com> wrote: > >> Did this issue start happening after an update/upgrade? Was there a >> prior kernel version where you were not having this particular problem? >> >> Would it be possible for you to test the latest upstream kernel? Refer >> to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest >> v4.7 kernel[0]. >> >> If this bug is fixed in the mainline kernel, please add the following >> tag 'kernel-fixed-upstream'. >> >> If the mainline kernel does not fix this bug, please add the tag: >> 'kernel-bug-exists-upstream'. >> >> Once testing of the upstream kernel is complete, please mark this bug as >> "Confirmed". >> >> >> Thanks in advance. >> >> [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.7-rc4-yakkety/ >> >> ** Changed in: linux (Ubuntu) >>Importance: Undecided => High >> >> ** Changed in: linux (Ubuntu) >>Status: Confirmed => Incomplete >> >> -- >> You received this bug notification because you are subscribed to the bug >> report. >> https://bugs.launchpad.net/bugs/1593985 >> >> Title: >> USB devices not found at boot >> >> To manage notifications about this bug go to: >> >> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1593985/+subscriptions >> > > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1593985 Title: USB devices not found at boot To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1593985/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1593985] Re: USB devices not found at boot
I am not sure if an update was the cause of the appearance of this issue. I was running XUbuntu 15.10, and it occurred. I then decided to update to 16.04 with the hope of fixing things, but that did not help. For sure, this was not a problem a few weeks ag, but I do not know which automatic updates were applied... I will try the upstream kernel and report back. Cheers, Bob On Mon, Jun 20, 2016 at 5:38 PM, Joseph Salisbury < joseph.salisb...@canonical.com> wrote: > Did this issue start happening after an update/upgrade? Was there a > prior kernel version where you were not having this particular problem? > > Would it be possible for you to test the latest upstream kernel? Refer > to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest > v4.7 kernel[0]. > > If this bug is fixed in the mainline kernel, please add the following > tag 'kernel-fixed-upstream'. > > If the mainline kernel does not fix this bug, please add the tag: > 'kernel-bug-exists-upstream'. > > Once testing of the upstream kernel is complete, please mark this bug as > "Confirmed". > > > Thanks in advance. > > [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.7-rc4-yakkety/ > > ** Changed in: linux (Ubuntu) >Importance: Undecided => High > > ** Changed in: linux (Ubuntu) >Status: Confirmed => Incomplete > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1593985 > > Title: > USB devices not found at boot > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1593985/+subscriptions > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1593985 Title: USB devices not found at boot To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1593985/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1593985] Re: USB devices not found at boot
Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem? Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.7 kernel[0]. If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'. Once testing of the upstream kernel is complete, please mark this bug as "Confirmed". Thanks in advance. [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.7-rc4-yakkety/ ** Changed in: linux (Ubuntu) Importance: Undecided => High ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1593985 Title: USB devices not found at boot To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1593985/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1593985] Re: USB devices not found at boot
Correction: Xubuntu 16.04 not 16.10 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1593985 Title: USB devices not found at boot To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1593985/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1593985] Re: USB devices not found at boot
Here is some more info, that I was able to get later by unplugging and re-plugging my keyboard and mouse F nothing found... [ 19.417801] usb 3-9: device descriptor read/all, error -110 [ 19.529725] usb 3-9: new high-speed USB device number 3 using xhci_hcd [ 29.657675] usb 3-9: device descriptor read/all, error -110 [ 29.769617] usb 3-9: new high-speed USB device number 4 using xhci_hcd [ 34.785600] usb 3-9: device descriptor read/8, error -110 [ 39.905564] usb 3-9: device descriptor read/8, error -110 [ 40.121509] usb 3-9: new high-speed USB device number 5 using xhci_hcd [ 45.137517] usb 3-9: device descriptor read/8, error -110 [ 50.257471] usb 3-9: device descriptor read/8, error -110 [ 50.361385] usb usb3-port9: unable to enumerate USB device This is when I changed the usb ports, I guess: [ 50.473368] usb 3-10: new high-speed USB device number 6 using xhci_hcd [ 50.626747] usb 3-10: New USB device found, idVendor=174c, idProduct=2074 [ 50.626750] usb 3-10: New USB device strings: Mfr=2, Product=3, SerialNumber=0 [ 50.626751] usb 3-10: Product: ASM107x [ 50.626752] usb 3-10: Manufacturer: ASUS TEK. [ 50.626979] hub 3-10:1.0: USB hub found [ 50.627123] hub 3-10:1.0: 4 ports detected [ 50.865392] usb 3-13: new full-speed USB device number 7 using xhci_hcd [ 50.995532] usb 3-13: New USB device found, idVendor=1532, idProduct=0037 [ 50.995535] usb 3-13: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [ 50.995536] usb 3-13: Product: Razer DeathAdder 2013 [ 50.995537] usb 3-13: Manufacturer: Razer [ 51.233383] usb 3-14: new low-speed USB device number 8 using xhci_hcd [ 51.424378] usb 3-14: New USB device found, idVendor=046d, idProduct=c316 [ 51.424380] usb 3-14: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [ 51.424381] usb 3-14: Product: Logitech USB Keyboard [ 51.424382] usb 3-14: Manufacturer: Logitech [ 51.424497] usb 3-14: ep 0x81 - rounding interval to 64 microframes, ep desc says 80 microframes this is when I tried another port: [ 375.421061] usb 3-14: USB disconnect, device number 8 [ 389.350861] usb 3-10.3: new low-speed USB device number 10 using xhci_hcd [ 389.462007] usb 3-10.3: New USB device found, idVendor=046d, idProduct=c316 [ 389.462012] usb 3-10.3: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [ 389.462015] usb 3-10.3: Product: Logitech USB Keyboard [ 389.462018] usb 3-10.3: Manufacturer: Logitech [ 389.462188] usb 3-10.3: ep 0x81 - rounding interval to 64 microframes, ep desc says 80 microframes [ 389.465652] input: Logitech Logitech USB Keyboard as /devices/pci:00/:00:14.0/usb3/3-10/3-10.3/3-10.3:1.0/0003:046D:C316.0009/input/input25 [ 389.519241] hid-generic 0003:046D:C316.0009: input,hidraw3: USB HID v1.10 Keyboard [Logitech Logitech USB Keyboard] on usb-:00:14.0-10.3/input0 [ 389.525777] input: Logitech Logitech USB Keyboard as /devices/pci:00/:00:14.0/usb3/3-10/3-10.3/3-10.3:1.1/0003:046D:C316.000A/input/input26 [ 389.579061] hid-generic 0003:046D:C316.000A: input,hidraw4: USB HID v1.10 Device [Logitech Logitech USB Keyboard] on usb-:00:14.0-10.3/input1 [ 391.697463] usb 3-10.4: USB disconnect, device number 9 [ 404.200162] usb 3-10.4: new full-speed USB device number 11 using xhci_hcd [ 404.306869] usb 3-10.4: New USB device found, idVendor=1532, idProduct=003 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1593985 Title: USB devices not found at boot To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1593985/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1593985] Re: USB devices not found at boot
apport information ** Tags added: apport-collected xenial ** Description changed: I have suddenly had critical problems at boot on my asus X99-S motherboard with INTEL I7-5280K CPU and MSI NVIDEA GTX970 graphics card. The USB Keyboard and mouse are not operational once I get to the XUBUNTU login screen. They work during the bios setup. I am on XUbuntu 16.10. I can dual boot to windows 10, ok, it seems. I have the latest BIOS 3101. I have tried disabling fast boot, no change; enabling xHCI and/or EHCI, no change, full and partial USB, all with no change... I was able to take a picture of the boot error messages and it is attached. Please, please help, I am quite desperate... Cheers, Bob + --- + ApportVersion: 2.20.1-0ubuntu2.1 + Architecture: amd64 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC1: felix 1964 F pulseaudio + /dev/snd/controlC0: felix 1964 F pulseaudio + CurrentDesktop: XFCE + DistroRelease: Ubuntu 16.04 + HibernationDevice: RESUME=UUID=724cf364-d70f-4a7d-acca-f1978cbee569 + InstallationDate: Installed on 2015-10-03 (258 days ago) + InstallationMedia: Xubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422.1) + MachineType: ASUS All Series + NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia + Package: linux (not installed) + ProcFB: 0 VESA VGA + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-24-generic root=UUID=477fdc2b-84dd-4895-8eaa-d2301ef4bda6 ro quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 4.4.0-24.43-generic 4.4.10 + RelatedPackageVersions: + linux-restricted-modules-4.4.0-24-generic N/A + linux-backports-modules-4.4.0-24-generic N/A + linux-firmware1.157 + RfKill: + 0: phy0: Wireless LAN + Soft blocked: yes + Hard blocked: no + Tags: xenial + Uname: Linux 4.4.0-24-generic x86_64 + UpgradeStatus: Upgraded to xenial on 2016-06-17 (1 days ago) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 05/04/2016 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: 3101 + dmi.board.asset.tag: Default string + dmi.board.name: X99-S + dmi.board.vendor: ASUSTeK COMPUTER INC. + dmi.board.version: Rev 1.xx + dmi.chassis.asset.tag: Default string + dmi.chassis.type: 3 + dmi.chassis.vendor: Default string + dmi.chassis.version: Default string + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3101:bd05/04/2016:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnX99-S:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring: + dmi.product.name: All Series + dmi.product.version: System Version + dmi.sys.vendor: ASUS ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1593985/+attachment/4686176/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1593985 Title: USB devices not found at boot To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1593985/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
