[Bug 1602888] [NEW] Dell Inspiron 7559 fans do not shut off once started, even when cool

2017-03-16 Thread Launchpad Bug Tracker
You have been subscribed to a public bug:

Running Ubuntu 16.04 on a Dell Inspiron 7559 laptop there appears to be
an issue with the fan control. When I first boot up the machine the fans
are off. However, after the laptop warms up under normal usage, the fans
kick on and then never shut off again.  Even when the CPU cools down to
below 35c, the fans will continue to run.

If I suspend the the laptop, and then immediately wake it up again then
fans are once again off, until it warms up again.  So essentially, once
the fans start they don't seem to ever shut off.

Fans seem to work normally under Windows 10.  They turn on as needed,
and then turn off once the laptop cools down.

I've tried the various BIOS updates that Dell has released, without
success. I am currently running Dell's latest BIOS for this laptop
(v1.1.8)

Below is the output of lm-sensors showing the fans running when the CPU
is at a cool 35c

dell_smm-virtual-0
Adapter: Virtual device
Processor Fan: 1925 RPM
Processor Fan: 2143 RPM
CPU:+35.0°C  
GPU: +1.0°C  
SODIMM: +49.0°C

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-28-generic 4.4.0-28.47
ProcVersionSignature: Ubuntu 4.4.0-28.47-generic 4.4.13
Uname: Linux 4.4.0-28-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
 USERPID ACCESS COMMAND
 /dev/snd/controlC0:  bob1709 F pulseaudio
CurrentDesktop: Unity
Date: Wed Jul 13 19:18:45 2016
HibernationDevice: RESUME=UUID=14de580b-76f3-47e4-9850-fe7637f9ff77
InstallationDate: Installed on 2016-07-13 (0 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
MachineType: Dell Inc. Inspiron 7559
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-28-generic.efi.signed 
root=UUID=0b3dbcf3-0bdb-4c35-9200-7bb303055a81 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-28-generic N/A
 linux-backports-modules-4.4.0-28-generic  N/A
 linux-firmware1.157.2
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/17/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.1.8
dmi.board.name: 0H0CC0
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: 
dmi:bvnDellInc.:bvr1.1.8:bd04/17/2016:svnDellInc.:pnInspiron7559:pvr1.1.8:rvnDellInc.:rn0H0CC0:rvrA00:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Inspiron 7559
dmi.product.version: 1.1.8
dmi.sys.vendor: Dell Inc.

** Affects: linux (Ubuntu)
 Importance: Undecided
 Status: Fix Released


** Tags: amd64 apport-bug bios-outdated-1.2.0 kernel-bug-exists-upstream 
kernel-bug-exists-upstream-4.7-rc7 xenial
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Dell Inspiron 7559 fans do not shut off once started, even when cool
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[Bug 1602888] [NEW] Dell Inspiron 7559 fans do not shut off once started, even when cool

2016-07-13 Thread Occams Beard
Public bug reported:

Running Ubuntu 16.04 on a Dell Inspiron 7559 laptop there appears to be
an issue with the fan control. When I first boot up the machine the fans
are off. However, after the laptop warms up under normal usage, the fans
kick on and then never shut off again.  Even when the CPU cools down to
below 35c, the fans will continue to run.

If I suspend the the laptop, and then immediately wake it up again then
fans are once again off, until it warms up again.  So essentially, once
the fans start they don't seem to ever shut off.

Fans seem to work normally under Windows 10.  They turn on as needed,
and then turn off once the laptop cools down.

I've tried the various BIOS updates that Dell has released, without
success. I am currently running Dell's latest BIOS for this laptop
(v1.1.8)

Below is the output of lm-sensors showing the fans running when the CPU
is at a cool 35c

dell_smm-virtual-0
Adapter: Virtual device
Processor Fan: 1925 RPM
Processor Fan: 2143 RPM
CPU:+35.0°C  
GPU: +1.0°C  
SODIMM: +49.0°C

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-28-generic 4.4.0-28.47
ProcVersionSignature: Ubuntu 4.4.0-28.47-generic 4.4.13
Uname: Linux 4.4.0-28-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
 USERPID ACCESS COMMAND
 /dev/snd/controlC0:  bob1709 F pulseaudio
CurrentDesktop: Unity
Date: Wed Jul 13 19:18:45 2016
HibernationDevice: RESUME=UUID=14de580b-76f3-47e4-9850-fe7637f9ff77
InstallationDate: Installed on 2016-07-13 (0 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
MachineType: Dell Inc. Inspiron 7559
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-28-generic.efi.signed 
root=UUID=0b3dbcf3-0bdb-4c35-9200-7bb303055a81 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-4.4.0-28-generic N/A
 linux-backports-modules-4.4.0-28-generic  N/A
 linux-firmware1.157.2
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/17/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.1.8
dmi.board.name: 0H0CC0
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: 
dmi:bvnDellInc.:bvr1.1.8:bd04/17/2016:svnDellInc.:pnInspiron7559:pvr1.1.8:rvnDellInc.:rn0H0CC0:rvrA00:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Inspiron 7559
dmi.product.version: 1.1.8
dmi.sys.vendor: Dell Inc.

** Affects: linux (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug xenial

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Title:
  Dell Inspiron 7559 fans do not shut off once started, even when cool

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