[Bug 1638986] Re: cups/cups-browsed causing delay in shutdown (16.04)

2017-01-12 Thread Brian Murray
Hello Lucas, or anyone else affected,

Accepted cups-filters into xenial-proposed. The package will build now
and be available at https://launchpad.net/ubuntu/+source/cups-
filters/1.8.3-2ubuntu3.3 in a few hours, and then in the -proposed
repository.

Please help us by testing this new package.  See
https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how
to enable and use -proposed.Your feedback will aid us getting this
update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug,
mentioning the version of the package you tested, and change the tag
from verification-needed to verification-done. If it does not fix the
bug for you, please add a comment stating that, and change the tag to
verification-failed.  In either case, details of your testing will help
us make a better decision.

Further information regarding the verification process can be found at
https://wiki.ubuntu.com/QATeam/PerformingSRUVerification .  Thank you in
advance!

** Tags added: verification-needed

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[Bug 1638986] Re: cups/cups-browsed causing delay in shutdown (16.04)

2017-01-06 Thread Till Kamppeter
I have uploaded a new version of this SRU now, cups-
filters_1.8.3-2ubuntu3.3, in addition to the first version it contains
an additional fix against delayed shutdown, namely not scheduling failed
operations for repeating during shutdown.

In addition, I have added a patch for optional time-stamped debug
logging into a file. Thia should help to find the cause of delayed
shutdowns if this SRU still does not solve the problem.

So please test this version as soon as it gets available in xenial-
proposed and appropriately announced here in this bug report. As always
your feedback is required to make this an official update for everyone.

In the case that you still suffer the delayed shutdowns with this
version, please add a line

DebugLogging file

to /etc/cups/cups-browsed.conf and restart cups-browsed via

sudo systemctl stop cups-browsed
sudo systemctl start cups-browsed

If you observe the delayed shutdown again in the future, please attach
your /var/log/cups/cups-browsed.conf file to this bug report. Thanks.


** Tags removed: verification-failed

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[Bug 1638986] Re: cups/cups-browsed causing delay in shutdown (16.04)

2017-01-06 Thread Till Kamppeter
Attached is the debdiff of all changes to fix this bug, including the
first version of this SRU and the updated version.

** Patch added: "cups-filters_1.8.3-2ubuntu3.1_1.8.3-2ubuntu3.3.debdiff"
   
https://bugs.launchpad.net/ubuntu/+source/cups-filters/+bug/1638986/+attachment/4801074/+files/cups-filters_1.8.3-2ubuntu3.1_1.8.3-2ubuntu3.3.debdiff

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[Bug 1638986] Re: cups/cups-browsed causing delay in shutdown (16.04)

2016-11-18 Thread Jan Gerrit
Hi Till,

don't know why, but if I stop cups-browsed and restart it (with the commands 
below), all work fine.
~> sudo systemctl stop cups-browsed
~> nohup sudo /usr/sbin/cups-browsed --debug > `pwd`/cups-browsed.log 2>&1 &

If I restart it with
~> sudo systemctl stop cups-browsed
~> sudo systemctl start cups-browsed
I've the 90 seconds delay again.


** Attachment added: "cups-logs.tar.gz"
   
https://bugs.launchpad.net/ubuntu/+source/cups-filters/+bug/1638986/+attachment/4779519/+files/cups-logs.tar.gz

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[Bug 1638986] Re: cups/cups-browsed causing delay in shutdown (16.04)

2016-11-17 Thread Lucas Liebenwein
Please find attached the the log file. Remember to start cups-browsed
again via sudo systemctl start cups-browsed so that you are connected to
the cups server once more.

The delayed shutdown always happens when I am connected to the network
that has cups printers. When I am not connected to any cups server it is
fine.


** Attachment added: "cups-browsed.log"
   
https://bugs.launchpad.net/ubuntu/+source/cups-filters/+bug/1638986/+attachment/4778984/+files/cups-browsed.log

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[Bug 1638986] Re: cups/cups-browsed causing delay in shutdown (16.04)

2016-11-17 Thread Till Kamppeter
Sorry, cups-browsed did not have debug logging yet in 1.8.3. So there
will be no /var/log/cups/cups-browsed_log.

To make cups-browsed logging, open a terminal and run the following
commands:

cd
sudo systemctl stop cups-browsed
nohup sudo /usr/sbin/cups-browsed --debug > `pwd`/cups-browsed.log 2>&1 &

Reboot and after that attach the cups-browsed.log file here (should be
in your home directory).

If the delay does not always happen, please attach a cups-browsed.log
from a delayed shutdown and one from a shutdown where the delay did not
happen.

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[Bug 1638986] Re: cups/cups-browsed causing delay in shutdown (16.04)

2016-11-17 Thread Lucas Liebenwein
** Attachment added: "lpstat"
   
https://bugs.launchpad.net/ubuntu/+source/cups-filters/+bug/1638986/+attachment/4778778/+files/lpstat

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[Bug 1638986] Re: cups/cups-browsed causing delay in shutdown (16.04)

2016-11-17 Thread Lucas Liebenwein
Sorry for the spam. I couldn't figure out how to attach multiple files.

** Attachment added: "error_log"
   
https://bugs.launchpad.net/ubuntu/+source/cups-filters/+bug/1638986/+attachment/4778777/+files/error_log

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[Bug 1638986] Re: cups/cups-browsed causing delay in shutdown (16.04)

2016-11-17 Thread Lucas Liebenwein
** Attachment added: "cups.service"
   
https://bugs.launchpad.net/ubuntu/+source/cups-filters/+bug/1638986/+attachment/4778774/+files/cups.service

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[Bug 1638986] Re: cups/cups-browsed causing delay in shutdown (16.04)

2016-11-17 Thread Lucas Liebenwein
** Attachment added: "cups-browsed.service"
   
https://bugs.launchpad.net/ubuntu/+source/cups-filters/+bug/1638986/+attachment/4778776/+files/cups-browsed.service

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[Bug 1638986] Re: cups/cups-browsed causing delay in shutdown (16.04)

2016-11-17 Thread Lucas Liebenwein
** Attachment added: "cups-browsed.config"
   
https://bugs.launchpad.net/ubuntu/+source/cups-filters/+bug/1638986/+attachment/4778775/+files/cups-browsed.config

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[Bug 1638986] Re: cups/cups-browsed causing delay in shutdown (16.04)

2016-11-17 Thread Lucas Liebenwein
Hello,

please find attached the desired files. Unfortunately, there is no
/var/log/cups/cups-browsed_log, but only a access_log. I attached this
one instead in case it helps.

I never restarted cups, only the computer itself to test it.


** Attachment added: "access_log"
   
https://bugs.launchpad.net/ubuntu/+source/cups-filters/+bug/1638986/+attachment/4778773/+files/access_log

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[Bug 1638986] Re: cups/cups-browsed causing delay in shutdown (16.04)

2016-11-16 Thread Till Kamppeter
Everyone for whom the proposed package does not work, please attach the
following files, one by one, not compressed, and not packaged together:

/etc/cups/cups-browsed.conf
/var/log/cups/cups-browsed_log
/var/log/cups/error_log
/lib/systemd/system/cups.service
/lib/systemd/system/cups-browsed.service

Did you restart CUPS at some point (while cups-browsed was still
running)? For example via a "kill -HUP ..." or a "sudo systemctl restart
cups"/"sudo systemctl reload cups"?

Please also post the output of "lpstat -v" with cups-browsed running and
without cups-browsed running.

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[Bug 1638986] Re: cups/cups-browsed causing delay in shutdown (16.04)

2016-11-16 Thread Lucas Liebenwein
Hi,

thank you very much for the update. Unfortunately, it doesn't work for
me either. I just tested it an hour ago.

cups-filters:
  Installed: 1.8.3-2ubuntu3.2
  Candidate: 1.8.3-2ubuntu3.2
  Version table:
 *** 1.8.3-2ubuntu3.2 500
500 http://us.archive.ubuntu.com/ubuntu xenial-proposed/main amd64 
Packages
100 /var/lib/dpkg/status
 1.8.3-2ubuntu3.1 500
500 http://us.archive.ubuntu.com/ubuntu xenial-updates/main amd64 
Packages
 1.8.3-2ubuntu3 500
500 http://us.archive.ubuntu.com/ubuntu xenial/main amd64 Packages


Please let me know if you need any more information. 

Best, 
Lucas

** Tags removed: verification-needed
** Tags added: verification-failed

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[Bug 1638986] Re: cups/cups-browsed causing delay in shutdown (16.04)

2016-11-16 Thread Jan Gerrit
Hi,

I've tested cups-filters 1.8.3-2ubuntu3.2, but the problem (90 sec delay
on shutdown) remains.

apt-cache policy cups-filters
cups-filters:
  Installiert:   1.8.3-2ubuntu3.2
  Installationskandidat: 1.8.3-2ubuntu3.2
  Versionstabelle:
 *** 1.8.3-2ubuntu3.2 500
500 http://archive.ubuntu.com/ubuntu xenial-proposed/main amd64 Packages
100 /var/lib/dpkg/status
 1.8.3-2ubuntu3.1 500
500 http://ftp.hosteurope.de/mirror/archive.ubuntu.com/ubuntu 
xenial-updates/main amd64 Packages
 1.8.3-2ubuntu3 500
500 http://ftp.hosteurope.de/mirror/archive.ubuntu.com/ubuntu 
xenial/main amd64 Packages

Greetings, Jan Gerrit

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[Bug 1638986] Re: cups/cups-browsed causing delay in shutdown (16.04)

2016-11-10 Thread Martin Pitt
Hello Lucas, or anyone else affected,

Accepted cups-filters into xenial-proposed. The package will build now
and be available at https://launchpad.net/ubuntu/+source/cups-
filters/1.8.3-2ubuntu3.2 in a few hours, and then in the -proposed
repository.

Please help us by testing this new package.  See
https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how
to enable and use -proposed.Your feedback will aid us getting this
update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug,
mentioning the version of the package you tested, and change the tag
from verification-needed to verification-done. If it does not fix the
bug for you, please add a comment stating that, and change the tag to
verification-failed.  In either case, details of your testing will help
us make a better decision.

Further information regarding the verification process can be found at
https://wiki.ubuntu.com/QATeam/PerformingSRUVerification .  Thank you in
advance!

** Changed in: cups-filters (Ubuntu Xenial)
   Status: In Progress => Fix Committed

** Tags added: verification-needed

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[Bug 1638986] Re: cups/cups-browsed causing delay in shutdown (16.04)

2016-11-07 Thread Till Kamppeter
Uploaded a fixed package to xenial-proposed. As soon as it gets approved
instructions for testing it will get posted here. Please test it and
report back here as your feedback is required for the package getting
into the official updates for Xenial.

For the SRU team: debdiff attached.

** Patch added: "cups-filters_1.8.3-2ubuntu3.1_1.8.3-2ubuntu3.2.debdiff"
   
https://bugs.launchpad.net/ubuntu/+source/cups-filters/+bug/1638986/+attachment/4774101/+files/cups-filters_1.8.3-2ubuntu3.1_1.8.3-2ubuntu3.2.debdiff

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[Bug 1638986] Re: cups/cups-browsed causing delay in shutdown (16.04)

2016-11-07 Thread Till Kamppeter
** Description changed:

  Description:  Ubuntu 16.04.1 LTS
  Release:  16.04
  
  cups-filters:
-   Installed: 1.8.3-2ubuntu3.1
-   Candidate: 1.8.3-2ubuntu3.1
-   Version table:
-  *** 1.8.3-2ubuntu3.1 500
- 500 http://us.archive.ubuntu.com/ubuntu xenial-updates/main amd64 
Packages
- 100 /var/lib/dpkg/status
-  1.8.3-2ubuntu3 500
- 500 http://us.archive.ubuntu.com/ubuntu xenial/main amd64 Packages
+   Installed: 1.8.3-2ubuntu3.1
+   Candidate: 1.8.3-2ubuntu3.1
+   Version table:
+  *** 1.8.3-2ubuntu3.1 500
+ 500 http://us.archive.ubuntu.com/ubuntu xenial-updates/main amd64 
Packages
+ 100 /var/lib/dpkg/status
+  1.8.3-2ubuntu3 500
+ 500 http://us.archive.ubuntu.com/ubuntu xenial/main amd64 Packages
  
  Bug description:
  
  I have updated to the latest cups-filters version to fix the bug as
  described by bug report #1579905 but I still get that Ubuntu takes very
  long to shutdown.
  
  For now, I have simply disabled cups-browser and I manually start it up
  every time I need to print something.
  
  It is probably related to
  
  https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=832637
  
  as Till has described in #1579905. I tried to download and compile the
  upstream version at BZR as suggested for Debian but I ended up not being
  able to print anymore and instead went back to the current version in
  the package distribution.
  
  Hopefully, there is an easy fix for Ubuntu 16.04 as well.
+ 
+ [Impact]
+ 
+ On many machines the shutdown will take unusually long, typically the
+ 90-second timeout after which a hanging process gets killed. One case
+ where this easily happens is if you have a remote CUPS server sharing
+ printers which your local cups-browsed picks up and your local CUPS is
+ not listening on localhost:631 (usually when it does not share
+ printers). cups-browsed also tries to access the local cupsd on
+ localhost:631 and hangs.
+ 
+ [Testcase]
+ 
+ Take two machines in one local network (can also be VMs), one being a
+ CUPS server with at least one print queue being shared, another a client
+ with CUPS and cups-browsed running but not sharing local queues and not
+ listening on localhost:631. It picks up the server's queues but when
+ trying to shut down cups-browsed, cups-browsed hangs. The fixed package
+ (cups-filters 1.8.3-2ubuntu3.2) solves this problem as its cups-browsed
+ shuts down correctly.
+ 
+ [Regression Potential]
+ 
+ The patch is not small, but it does only small and simple changes, not
+ replacing big bunches of code by other big bunches of code, so the
+ regression potential is rather low. The changes in the patch are also
+ all backported from the working upstream code of cups-filters.

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[Bug 1638986] Re: cups/cups-browsed causing delay in shutdown (16.04)

2016-11-07 Thread Till Kamppeter
** Also affects: cups-filters (Ubuntu Xenial)
   Importance: Undecided
   Status: New

** Changed in: cups-filters (Ubuntu Xenial)
Milestone: None => xenial-updates

** Changed in: cups-filters (Ubuntu Xenial)
   Status: New => In Progress

** Changed in: cups-filters (Ubuntu)
   Status: New => Fix Released

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