Public bug reported:
Touchpad is detected but appears to be running some generic drivers
which mean the full suite of multi-touch controls and disabling touchpad
while typing are missing.
Laptop model directly from the sticker of the computer.
Dell Latitude 7370
Reg Model P67G
Manufacturer of the Touchpad.
Alps
When the symptom first appeared.
Since installing Ubuntu
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xserver-xorg-input-synaptics 1.8.2-1ubuntu3
ProcVersionSignature: Ubuntu 4.4.0-47.68-generic 4.4.24
Uname: Linux 4.4.0-47-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
Date: Sun Nov 13 20:08:03 2016
DistUpgraded: Fresh install
DistroCodename: xenial
DistroVariant: ubuntu
InstallationDate: Installed on 2016-05-15 (182 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
MachineType: Dell Inc. Latitude 7370
ProcEnviron:
LANGUAGE=en_GB:en
TERM=xterm-256color
PATH=(custom, no user)
LANG=en_GB.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-47-generic.efi.signed
root=UUID=d96256e6-13a6-46a5-ba80-2e121d8f8dab ro quiet splash vt.handoff=7
SourcePackage: xserver-xorg-input-synaptics
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/14/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 01.05.03
dmi.board.name: 0MMWGJ
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr01.05.03:bd07/14/2016:svnDellInc.:pnLatitude7370:pvr:rvnDellInc.:rn0MMWGJ:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude 7370
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.67-1ubuntu0.16.04.2
version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2.2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2.2
version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20160325-1ubuntu1.1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2
xserver.bootTime: Sat Nov 12 17:24:12 2016
xserver.configfile: default
xserver.errors:
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
product id 5217
vendor SHP
xserver.version: 2:1.18.4-0ubuntu0.1
** Affects: xserver-xorg-input-synaptics (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug ubuntu xenial
** Attachment added: "Windows device data"
https://bugs.launchpad.net/bugs/1641451/+attachment/4776962/+files/LatitudeTouchpadWindowsDiagnostics.txt
** Description changed:
+ Touchpad is detected but appears to be running some generic drivers
+ which mean the full suite of multi-touch controls and disabling touchpad
+ while typing are missing.
+
Laptop model directly from the sticker of the computer.
Dell Latitude 7370
Reg Model P67G
Manufacturer of the Touchpad.
Alps
- When the symptom first appeared.
+ When the symptom first appeared.
Since installing Ubuntu
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xserver-xorg-input-synaptics 1.8.2-1ubuntu3
ProcVersionSignature: Ubuntu 4.4.0-47.68-generic 4.4.24
Uname: Linux 4.4.0-47-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
Date: Sun Nov 13 20:08:03 2016
DistUpgraded: Fresh install
DistroCodename: xenial
DistroVariant: ubuntu
InstallationDate: Installed on 2016-05-15 (182 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64
(20160420.1)
MachineType: Dell Inc. Latitude 7370
ProcEnviron:
- LANGUAGE=en_GB:en
- TERM=xterm-256color
- PATH=(custom, no user)
- LANG=en_GB.UTF-8
- SHELL=/bin/bash
+ LANGUAGE=en_GB:en
+ TERM=xterm-256color
+ PATH=(custom, no user)
+ LANG=en_GB.UTF-8
+ SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-47-generic.efi.signed
root=UUID=d96256e6-13a6-46a5-ba80-2e121d8f8dab ro quiet splash vt.handoff=7
SourcePackage: xserver-xorg-input-synaptics
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/14/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 01.05.03
dmi.board.name: 0MMWGJ
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr01.05.03:bd07/14/2016:svnDellInc.:pnLatitude7370:pvr:rvnDellInc.:rn0MMWGJ:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude 7370
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.67-1ubuntu0.16.04.2
version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2.2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2.2
version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20160325-1ubuntu1.1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
1:1.0.12-1build2
xserver.bootTime: Sat Nov 12 17:24:12 2016
xserver.configfile: default
xserver.errors:
-
+
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
- product id 5217
- vendor SHP
+ product id 5217
+ vendor SHP
xserver.version: 2:1.18.4-0ubuntu0.1
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https://bugs.launchpad.net/bugs/1641451
Title:
'ALPS Touchpad incorrectly detected as PS/2 mouse in Dell Latitude
7370
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https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-input-synaptics/+bug/1641451/+subscriptions
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