[Bug 1649313] Re: Mediascanner is not working

2016-12-18 Thread Michi Henning
** Also affects: canonical-devices-system-image
   Importance: Undecided
   Status: New

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Title:
  Mediascanner is not working

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[Bug 1649313] Re: Mediascanner is not working

2016-12-15 Thread Michi Henning
I downloaded the latest image from ubuntu-touch/staging/ubuntu

"OS Build Details" in system settings reports r85, 20161215

Unfortunately, I can't provide the output from system-image-cli because,
since flashing this image, USB is broken. I can no longer get my desktop
to recognize the USB port. It's as if the USB port is dead (lsusb
doesn't find the device). Developer mode is on, and when I plug my
Aquaris E5 into the same port using the same cable, it's recognized just
fine.

Anyway, after installing this image, the SD card is no longer recognized
at all, no matter how many times I insert it. (The same card works fine
in the E5.)

I guess the problem is with the image from ubuntu-touch/staging/ubuntu

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Title:
  Mediascanner is not working

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[Bug 1649313] Re: Mediascanner is not working

2016-12-15 Thread James Henstridge
** Also affects: udisks2 (Ubuntu)
   Importance: Undecided
   Status: New

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Title:
  Mediascanner is not working

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[Bug 1649313] Re: Mediascanner is not working

2016-12-15 Thread James Henstridge
Victor: Looking over the output, I can't see any entry that would
correspond to the SD card (all the mmcblk0p* entries are the internal
flash.

Is the SD card actually mounted and visible under /media/phablet?

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  Mediascanner is not working

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[Bug 1649313] Re: Mediascanner is not working

2016-12-15 Thread Michi Henning
I just tried with OTA-14, and it works fine there too. However, the
first time I inserted the card, it wasn't recognized. It was only after
I ejected and re-inserted it that it was mounted.

This may just be dodgy connectors in the card slot.

I'll also try with image you linked to.

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Title:
  Mediascanner is not working

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[Bug 1649313] Re: Mediascanner is not working

2016-12-15 Thread Victor gonzalez
@michihenning, yes indeed, it should work fine in all Vivid images, this
bug only targets xenial for M10 though. If you want to reproduce it you
can flash frieza using the channel in the bug description.

This image comes with file manager and external devices pre-installed,
however they're currently broken. I filed it against mediascanner
because I though it could be related.

** Description changed:

  Story: looks like this is a well known bug but there wasn't a bug report
- yet so I'm opening it. Mediascanner doesn't work in frieza_arm64 so
- files in sdcards aren't detected.
+ yet so I'm opening it. Sdcards detection doesn't work in frieza_arm64.
  
  Environment:
  
  current build number: 99
  device name: frieza_arm64
  channel: ubuntu-touch/staging/ubuntu
  last update: 2016-12-12 12:21:18
  version version: 99
  version ubuntu: 20161210
  version device: 20161014.0
  version custom: 20161210
  
  Steps:
  
  1º Put some media files(songs,videos) on a sdcard
  2º Install the sdcard in frieza
  3º Open music app or music/video scopes
  
  Current result: music app reports no songs were found and music/video
  scopes don't show the media files either
  
  Expected result: all files from sdcard r other external devices should
  be detected

** Description changed:

  Story: looks like this is a well known bug but there wasn't a bug report
  yet so I'm opening it. Sdcards detection doesn't work in frieza_arm64.
  
  Environment:
  
  current build number: 99
  device name: frieza_arm64
  channel: ubuntu-touch/staging/ubuntu
  last update: 2016-12-12 12:21:18
  version version: 99
  version ubuntu: 20161210
  version device: 20161014.0
  version custom: 20161210
  
  Steps:
  
  1º Put some media files(songs,videos) on a sdcard
  2º Install the sdcard in frieza
  3º Open music app or music/video scopes
  
  Current result: music app reports no songs were found and music/video
  scopes don't show the media files either
  
- Expected result: all files from sdcard r other external devices should
+ Expected result: all files from sdcard or other external devices should
  be detected

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Title:
  Mediascanner is not working

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[Bug 1649313] Re: Mediascanner is not working

2016-12-15 Thread Michi Henning
It could be just that the card slot is dirty or some such. I would also
try a reboot. Possibly, some other low-level piece of machinery got
stuck. At any rate, I don't think this is a mediascanner problem. If the
card isn't mounted, mediascanner can't possibly see it.

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  Mediascanner is not working

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[Bug 1649313] Re: Mediascanner is not working

2016-12-15 Thread Victor gonzalez
Thanks @jamesh! Please find below the output of udisksctl dump with the
card installed:

https://pastebin.canonical.com/173676/

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Title:
  Mediascanner is not working

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[Bug 1649313] Re: Mediascanner is not working

2016-12-14 Thread Michi Henning
I tried it with build 191 from ubuntu-touch/rc-proposed/bq-aquaris-pd.en.
After inserting an SD card with a few music and image files, the music scope 
shows the tracks, and gallery app shows all the images on the card.

I'm about to try with OTA 14. But I expect to see the same results.

Can you install the file manager app from the store and check if you can
see the card contents with that? If not, mediascanner is innocent; it
can't see the card if it isn't mounted.

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Title:
  Mediascanner is not working

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[Bug 1649313] Re: Mediascanner is not working

2016-12-14 Thread James Henstridge
Okay, so according to the log the only mounted volumes are "/",
"/android/protect_f", "/android/data" and "/android/cache".  It hasn't
detected any mounts like "/media/phablet/something", which is where the
SD card should be mounted.

The fact that it listed some volumes indicates that it is successfully
talking to the udisks2 daemon.  So either (a) udisks2 has missed the SD
card volume, or (b) it is being presented in a way that mediascanner2
ignores.

To help debug this, could you provide the output of "udisksctl dump"
from the device with the SD card inserted?  That should help identify
which is the case.

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  Mediascanner is not working

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[Bug 1649313] Re: Mediascanner is not working

2016-12-14 Thread Victor gonzalez
Hi @jamesh

1. Here is the content of mediascanner log after installing my sdcard:
https://pastebin.canonical.com/173543/

2. From adb shell I get mediascanner-2.0 start/running, process 8728

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[Bug 1649313] Re: Mediascanner is not working

2016-12-12 Thread James Henstridge
I don't have access to this device, so it is a bit difficult to tell
what is going on.  The following would be helpful in debugging the
problem:

1. could you attach the log file
(~/.cache/upstart/mediascanner-2.0.log).

2. If you run "restart mediascanner-2.0" from the terminal or an "adb
shell" session, does anything show up?  If so, it might be an issue of
detecting when new volumes are mounted at runtime, as opposed to volumes
already mounted when the service starts.

** Package changed: mediascanner (Ubuntu) => mediascanner2 (Ubuntu)

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[Bug 1649313] Re: Mediascanner is not working

2016-12-12 Thread Victor gonzalez
** Summary changed:

- mediascanner not working
+ Mediascanner is not working

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