[Bug 1651520] Re: Scrambled UI: Text in the Unity windows disappears/mixed after the resume from the screen idle state

2017-02-12 Thread Christopher M. Penalver
** Tags added: needs-upstream-testing

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Title:
  Scrambled UI: Text in the Unity windows disappears/mixed after the
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[Bug 1651520] Re: Scrambled UI: Text in the Unity windows disappears/mixed after the resume from the screen idle state

2017-01-16 Thread Artem V L
This issue has only a minor appearance (not affects the OS usability so
much) on the latest kernel (4.9.3-040903): the windows redrawing is
dirty, but the UI is functional. See
https://bugzilla.kernel.org/show_bug.cgi?id=192671.

** Bug watch added: Linux Kernel Bug Tracker #192671
   http://bugzilla.kernel.org/show_bug.cgi?id=192671

** Changed in: linux (Ubuntu)
   Status: Incomplete => Confirmed

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[Bug 1651520] Re: Scrambled UI: Text in the Unity windows disappears/mixed after the resume from the screen idle state

2017-01-14 Thread Christopher M. Penalver
** Tags removed: needs-apport-collect

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[Bug 1651520] Re: Scrambled UI: Text in the Unity windows disappears/mixed after the resume from the screen idle state

2017-01-14 Thread Christopher M. Penalver
** Description changed:

- Text in Unity windows becomes a total mess after suspending and waking
- up Ubuntu 16.04. Text content in most of system and native windows are
- scrambled including terminal, nautilus, native apps EXCEPT Java apps
- (browsers and LibreOffice work fine). I had this issue multiple times,
- but it is not always reproducible.
+ What happens in Ubuntu 16.04 is that in Unity the text of windows are
+ scrambled including terminal, nautilus. Java apps aren't affected
+ (browsers and LibreOffice).
  
- This bug occurs in linux-image-generic 4.4.0.53. It does not appear with 
linux-image-extra-4.4.0-51-generic 4.4.0-51.72 amd64.
- --- 
+ This happens typically when resuming from suspend via GUI or closing and
+ reopening the lid. It happens after ~1 of 20 wakeups. The probability
+ seems to be higher when there are more opened windows and external
+ monitor is plugging. In fact, the last 2 issues appeared on plugging the
+ external monitor after the sleep mode. However the bug sometimes (about
+ twice during 4 months) reproduced even on pure laptop without any
+ external devices plugged in.
+ 
+ This bug occurs in linux-image-generic 4.4.0.53. It does not appear with
+ linux-image-extra-4.4.0-51-generic 4.4.0-51.72 amd64.
+ 
+ ---
  ApportVersion: 2.20.1-0ubuntu2.4
  Architecture: amd64
  AudioDevicesInUse:
-  USERPID ACCESS COMMAND
-  /dev/snd/controlC1:  lav2950 F pulseaudio
-  /dev/snd/controlC0:  lav2950 F pulseaudio
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC1:  lav2950 F pulseaudio
+  /dev/snd/controlC0:  lav2950 F pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 16.04
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2014-10-25 (801 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 
(20140722.2)
  MachineType: LENOVO 20A8S28400
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-57-generic 
root=UUID=daa4b3a5-47b3-4c16-a1de-2dde0c540c4a ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.4.0-57.78-generic 4.4.35
  RelatedPackageVersions:
-  linux-restricted-modules-4.4.0-57-generic N/A
-  linux-backports-modules-4.4.0-57-generic  N/A
-  linux-firmware1.157.6
+  linux-restricted-modules-4.4.0-57-generic N/A
+  linux-backports-modules-4.4.0-57-generic  N/A
+  linux-firmware1.157.6
  Tags:  xenial
  Uname: Linux 4.4.0-57-generic x86_64
  UpgradeStatus: Upgraded to xenial on 2016-09-11 (114 days ago)
  UserGroups: adm cdrom dip docker libvirtd lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 06/06/2014
  dmi.bios.vendor: LENOVO
  dmi.bios.version: GRET39WW (1.16 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20A8S28400
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Defined
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: 
dmi:bvnLENOVO:bvrGRET39WW(1.16):bd06/06/2014:svnLENOVO:pn20A8S28400:pvrThinkPadX1Carbon2nd:rvnLENOVO:rn20A8S28400:rvrNotDefined:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 20A8S28400
  dmi.product.version: ThinkPad X1 Carbon 2nd
  dmi.sys.vendor: LENOVO

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[Bug 1651520] Re: Scrambled UI: Text in the Unity windows disappears/mixed after the resume from the screen idle state

2017-01-14 Thread nico
"nico (nicolas-pourcelot), it will help immensely if you filed a new report 
with Ubuntu, using the default repository kernel (not mainline/upstream/3rd 
party) via a terminal:
ubuntu-bug linux"

Thanks for your answer, but I'm not sure how to interpret it.

I've opened a new bug report concerning apport itself here:
https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1656504

Is it what you wanted me to do ?

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  Scrambled UI: Text in the Unity windows disappears/mixed after the
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[Bug 1651520] Re: Scrambled UI: Text in the Unity windows disappears/mixed after the resume from the screen idle state

2017-01-13 Thread Artem V L
Christopher, *-rc versions are the release Candidates, once I installed
it (http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.9-rc5) to check the
same bug (https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1641152)
in November and ended up without WiFi. I can't work on *-rc.

The bug reproduced after the idle state, laptop lid closing or waking up
from the sleeping mode with frequency about once per ~20-30 such
actions. The probability seems to be higher when there are more opened
windows and external monitor is plugging. In fact, the last 2 issues
appeared on plugging the external monitor after the sleep mode. However
the bug sometimes (about twice during 4 months) reproduced even on pure
laptop without any external devices.

I think that you don't have many reports about this bug only because the
reporting should be done manually. Moreover, it's extremely hard for an
ordinary user to perform such reporting when the UI is totally broken
and apport-collect doesn't always success to report even if it was
called (as nico mentioned, and I also had the same issue with the
apport-collect).

---

Info about the kernels:

[a few older kernels (< 4.4.0-50) have the UI scrambling issue]

-4.4.0-51  - OK:  UI scrambling has never occurred, but sometimes (when
UI scrambling occurs on another kernels) on this kernel system windows
become non-sensitive to the  mouse clicks: shortcuts on the desktop are
clicked behind the foreground window instead of it. This can be fixed by
closing and reopening the window (which does not help on another kernels
with the UI scrambling issue). On this kernel the windows can always be
moved using the title panel (the top bar of the window) even when the
remained part of the [foreground] window is not sensitive (transparent
for the mouse clicks).

-4.4.0-53, 4.4.0-57, 4.4.0-59  - UI scrambling issue

- 4.9.3-040903  - under the evaluation. It survived the stress testing
without any issues: intentional subsequent lid closing, laptop
suspending and external monitor plugging (up to 20 times). Now is under
the "working" testing as my default working kernel.

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  Scrambled UI: Text in the Unity windows disappears/mixed after the
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[Bug 1651520] Re: Scrambled UI: Text in the Unity windows disappears/mixed after the resume from the screen idle state

2017-01-13 Thread Christopher M. Penalver
Artem V L, the latest mainline kernel is presently 4.10-rc3 (not 4.9.x).

Despite this, regarding your hardware specifically, how often would it
be reproducible on average when using the Ubuntu kernel (ex. linux-
image-generic 4.4.0.53)?

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  Scrambled UI: Text in the Unity windows disappears/mixed after the
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[Bug 1651520] Re: Scrambled UI: Text in the Unity windows disappears/mixed after the resume from the screen idle state

2017-01-13 Thread Artem V L
Christopher, I've installed the latest mainline kernel
(4.9.3-040903-generic #201701120631) and performed quick stress testing.
At the moment everything works fine, but as me and nico mentioned, this
bug is not always reproducable even on the kernels where it definitely
exists. I will work on this latest kernel and notify in case of any
related issues.

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  Scrambled UI: Text in the Unity windows disappears/mixed after the
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[Bug 1651520] Re: Scrambled UI: Text in the Unity windows disappears/mixed after the resume from the screen idle state

2017-01-13 Thread Christopher M. Penalver
nico (nicolas-pourcelot), it will help immensely if you filed a new report with 
Ubuntu, using the default repository kernel (not mainline/upstream/3rd party) 
via a terminal:
ubuntu-bug linux

Please feel free to subscribe me to it.

For more on why this is helpful, please see
https://wiki.ubuntu.com/ReportingBugs.

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  Scrambled UI: Text in the Unity windows disappears/mixed after the
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[Bug 1651520] Re: Scrambled UI: Text in the Unity windows disappears/mixed after the resume from the screen idle state

2017-01-13 Thread nico
Same issue for me.

Distributor ID: Ubuntu
Description:Ubuntu 16.04.1 LTS
Release:16.04
Codename:   xenial

Linux nicolas-MS-7808 4.4.0-59-generic #80-Ubuntu SMP Fri Jan 6 17:47:47
UTC 2017 x86_64 x86_64 x86_64 GNU/Linux

Seems to appear randomly and not so frequently.

I tried several times to launch apport-collect 1651520 but it fails
everytime.

The authorization page:
 
(https://launchpad.net/+authorize-token?oauth_token=Xp4CFWJ01GvW7QPhMfq8_permission=DESKTOP_INTEGRATION)
should be opening in your browser. Use your browser to authorize
this program to access Launchpad on your behalf.
Waiting to hear from Launchpad about your decision...
ERROR: connecting to Launchpad failed: [Errno 13] Permission denied: 
'/home/nicolas/.cache/apport/launchpad.credentials'
You can reset the credentials by removing the file 
"/home/nicolas/.cache/apport/launchpad.credentials"

I've tried successively to "Allow nicolas-MS-7808 to access my Launchpad
account:" "for an hour", "for a week", "until I disable it", apport-
collect fails everytime with the same message.

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  Scrambled UI: Text in the Unity windows disappears/mixed after the
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[Bug 1651520] Re: Scrambled UI: Text in the Unity windows disappears/mixed after the resume from the screen idle state

2017-01-05 Thread Christopher M. Penalver
Artem V L, one could test a live environment (i.e. not install it) to
see if it is reproducible.

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[Bug 1651520] Re: Scrambled UI: Text in the Unity windows disappears/mixed after the resume from the screen idle state

2017-01-04 Thread Artem V L
I can not install another version of Ubuntu on my laptop, because it
would affect my work, but I will install the latest build of the kernel
before the next reboot (which is done approximately once per a month).

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[Bug 1651520] Re: Scrambled UI: Text in the Unity windows disappears/mixed after the resume from the screen idle state

2017-01-04 Thread Christopher M. Penalver
Artem V L, to see if this is already resolved in Ubuntu, could you
please test http://cdimage.ubuntu.com/daily-live/current/ (not 16.04.1
or anything else) and advise to the results?

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[Bug 1651520] Re: Scrambled UI: Text in the Unity windows disappears/mixed after the resume from the screen idle state

2017-01-04 Thread Artem V L
Yes, that screenshot was taken for the latest official update of Ubuntu
16.04.1 LTS via the Software updater made ~ 3rd of Jan, 2017, which has
kernel 4.4.0-57.

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[Bug 1651520] Re: Scrambled UI: Text in the Unity windows disappears/mixed after the resume from the screen idle state

2017-01-04 Thread Christopher M. Penalver
Artem V L, to clarify
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1651520/comments/18
was this screenshot captured from the latest release of Ubuntu?

** Tags added: bios-outdated-1.27

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

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[Bug 1651520] Re: Scrambled UI: Text in the Unity windows disappears/mixed after the resume from the screen idle state

2017-01-03 Thread Artem V L
Stack traces for the latest official update of Ubuntu 16.04 x64 
(4.4.0-57-generic) made via the apt-get update.
As it was outlined, this bug occurs also for the linux-image-generic 4.4.0.53 
and some versions before 4.4.0-51, but does not occur in 
linux-image-extra-4.4.0-51-generic 4.4.0-51.72 amd64.

Detailed versions of the kernels:
$ dpkg --list | grep linux-image
...
ii  linux-image-extra-4.4.0-47-generic4.4.0-47.68   
amd64Linux kernel extra modules for version 
4.4.0 on 64 bit x86 SMP
[ !!! NO BUG !!! ] ii  linux-image-extra-4.4.0-51-generic
4.4.0-51.72   amd64Linux kernel extra 
modules for version 4.4.0 on 64 bit x86 SMP
ii  linux-image-extra-4.4.0-53-generic4.4.0-53.74   
amd64Linux kernel extra modules for version 
4.4.0 on 64 bit x86 SMP
ii  linux-image-extra-4.4.0-57-generic4.4.0-57.78   
amd64Linux kernel extra modules for version 
4.4.0 on 64 bit x86 SMP
ii  linux-image-extra-virtual 4.4.0.57.60   
amd64Transitional package.
ii  linux-image-generic   4.4.0.57.60   
amd64Generic Linux kernel image

** Changed in: linux (Ubuntu)
   Status: Incomplete => Confirmed

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[Bug 1651520] Re: Scrambled UI: Text in the Unity windows disappears/mixed after the resume from the screen idle state

2017-01-03 Thread Artem V L
Screenshot of the Bug.
All windows of the native system apps are damaged (have scrumbled text) and 
only Java-based windows are not affected (the browser works fine).

** Attachment added: "ScrambledUI.png"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1651520/+attachment/4799733/+files/ScrambledUI.png

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[Bug 1651520] Re: Scrambled UI: Text in the Unity windows disappears/mixed after the resume from the screen idle state

2017-01-03 Thread Artem V L
apport information

** Tags added: apport-collected

** Description changed:

  Text in Unity windows becomes a total mess after suspending and waking
  up Ubuntu 16.04. Text content in most of system and native windows are
  scrambled including terminal, nautilus, native apps EXCEPT Java apps
  (browsers and LibreOffice work fine). I had this issue multiple times,
  but it is not always reproducible.
  
- This bug occurs in linux-image-generic 4.4.0.53. It does not appear with
- linux-image-extra-4.4.0-51-generic 4.4.0-51.72 amd64.
+ This bug occurs in linux-image-generic 4.4.0.53. It does not appear with 
linux-image-extra-4.4.0-51-generic 4.4.0-51.72 amd64.
+ --- 
+ ApportVersion: 2.20.1-0ubuntu2.4
+ Architecture: amd64
+ AudioDevicesInUse:
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC1:  lav2950 F pulseaudio
+  /dev/snd/controlC0:  lav2950 F pulseaudio
+ CurrentDesktop: Unity
+ DistroRelease: Ubuntu 16.04
+ EcryptfsInUse: Yes
+ InstallationDate: Installed on 2014-10-25 (801 days ago)
+ InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 
(20140722.2)
+ MachineType: LENOVO 20A8S28400
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-57-generic 
root=UUID=daa4b3a5-47b3-4c16-a1de-2dde0c540c4a ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 4.4.0-57.78-generic 4.4.35
+ RelatedPackageVersions:
+  linux-restricted-modules-4.4.0-57-generic N/A
+  linux-backports-modules-4.4.0-57-generic  N/A
+  linux-firmware1.157.6
+ Tags:  xenial
+ Uname: Linux 4.4.0-57-generic x86_64
+ UpgradeStatus: Upgraded to xenial on 2016-09-11 (114 days ago)
+ UserGroups: adm cdrom dip docker libvirtd lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 06/06/2014
+ dmi.bios.vendor: LENOVO
+ dmi.bios.version: GRET39WW (1.16 )
+ dmi.board.asset.tag: Not Available
+ dmi.board.name: 20A8S28400
+ dmi.board.vendor: LENOVO
+ dmi.board.version: Not Defined
+ dmi.chassis.asset.tag: No Asset Information
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: LENOVO
+ dmi.chassis.version: Not Available
+ dmi.modalias: 
dmi:bvnLENOVO:bvrGRET39WW(1.16):bd06/06/2014:svnLENOVO:pn20A8S28400:pvrThinkPadX1Carbon2nd:rvnLENOVO:rn20A8S28400:rvrNotDefined:cvnLENOVO:ct10:cvrNotAvailable:
+ dmi.product.name: 20A8S28400
+ dmi.product.version: ThinkPad X1 Carbon 2nd
+ dmi.sys.vendor: LENOVO

** Attachment added: "AlsaInfo.txt"
   
https://bugs.launchpad.net/bugs/1651520/+attachment/4799717/+files/AlsaInfo.txt

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[Bug 1651520] Re: Scrambled UI: Text in the Unity windows disappears/mixed after the resume from the screen idle state

2016-12-20 Thread Christopher M. Penalver
Artem V L, thank you for reporting this and helping make Ubuntu better.

To see if this is already resolved in Ubuntu, could you please test
http://cdimage.ubuntu.com/daily-live/current/ and advise to the results?

In the daily environment please execute the following command only once, as it 
will automatically gather debugging information, in a terminal:
apport-collect 1651520

** Tags removed: scrambled text ui unity
** Tags added: needs-apport-collect

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Description changed:

- Text in Unity windows becomes a total mess after suspending and waking up 
Ubuntu 16.04. Text content in most of system and native windows are scrambled 
including terminal, nautilus, native apps EXCEPT Java apps (browsers and Libre 
Office work fine).
- I had this issue multiple times, but it is not always reproducable.
+ Text in Unity windows becomes a total mess after suspending and waking
+ up Ubuntu 16.04. Text content in most of system and native windows are
+ scrambled including terminal, nautilus, native apps EXCEPT Java apps
+ (browsers and LibreOffice work fine). I had this issue multiple times,
+ but it is not always reproducible.
  
- This bug occurred now in linux-image-generic 4.4.0.53. Earlier it
- occurred multiple times on linux-image-extra-4.4.0-47-generic
- 4.4.0-47.68 amd64 Linux kernel and some earlier versions (see
- https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1641152). It did
- not appeare on linux-image-extra-4.4.0-51-generic 4.4.0-51.72 amd64 and
- now it appeares again (on linux-image-generic 4.4.0.53).
- 
- I was not able to report it via the apport-collect. The console window was 
totally ureadable, but the recovered output is:
- $ apport-collect 1641152
- /usr/share/apport/apport-gtk:16: PyGIWarning: Wnck was imported without 
specifying a version first. Use gi.require_version('Wnck', '3.0') before import 
to ensure that the right version gets loaded.
-   from gi.repository import GLib, Wnck, GdkX11, Gdk
- The authorization page:
-  
(https://launchpad.net/+authorize-token?oauth_token=1nwGnqS6J3n0jBDT63Jv_permission=DESKTOP_INTEGRATION)
- should be opening in your browser. Use your browser to authorize
- this program to access Launchpad on your behalf.
- Waiting to hear from Launchpad about your decision...
- [10001:10001:1220/133021:ERROR:browser_main_loop.cc(243)] GTK theme error: 
Unable to locate theme engine in module_path: "clearlooks",
- Created new window in existing browser session.
- Gtk-Message: GtkDialog mapped without a transient parent. This is discouraged.
- 
- See details with screenshots and logs for this bug on older kernels in
- https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1641152
+ This bug occurs in linux-image-generic 4.4.0.53. It does not appear with
+ linux-image-extra-4.4.0-51-generic 4.4.0-51.72 amd64.

** Tags added: regression-update

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https://bugs.launchpad.net/bugs/1651520

Title:
  Scrambled UI: Text in the Unity windows disappears/mixed after the
  resume from the screen idle state

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