[Bug 1698994] Re: Authentication Agent "Authenticate" button incorrectly greyed out

[Alberts Muktupāvels]

Can you upgrade to 18.04, bug should be fixed there... 16.04 will not
get gnome-flashback 3.22.

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  Authentication Agent "Authenticate" button incorrectly greyed out

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[Bug 1698994] Re: Authentication Agent "Authenticate" button incorrectly greyed out

[Sheryl Zettner]

I just upgraded to 16.04 on my old computer, and it has this problem. It
was a nasty installation because of some unfixed bug that appears to
have been around since 2004 where it doesn't install sysv-rc.

But consequently, one of my accounts was really wonky, but another one
was less so. I think they both had admin privileges, but added the good
account to the sudo and root groups and moved all my files.

I was hoping to delete the wonky account, but when I open Synaptic
Package Manager, the password is grayed out.

Synaptic doesn't offer flashback in the 3.22 (only 3.18.2-1ubuntu1.) I
downloaded this 3.22.1 package, but I am a bit out of my depth in how to
install it. I clicked the install file, which goes on about the shell
command. It also says that you should follow the instructions in the
README, except the README was blank (0 bytes.)

Maybe I will just have to live with this till the 3.22 version is
available through synaptic. Like one of the gentlemen here mentioned, I
also discovered that if I picked another user and then went back to my
own user name that it was no longer grayed out. But I actually changed
that other account from Administrator to a normal account, so there are
no longer two administrators, but I still have to flip to the other
account and back before it will let me enter my password. That seems so
odd, considering that I added this account to the sudo and root groups.
It seems like it should trump the other account, but instead I can't
even enter the password without it.

Anyway, wish I understood the instructions better.

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Title:
  Authentication Agent "Authenticate" button incorrectly greyed out

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[Bug 1698994] Re: Authentication Agent "Authenticate" button incorrectly greyed out

[Launchpad Bug Tracker]

This bug was fixed in the package gnome-flashback - 3.22.1-0ubuntu1.1

---
gnome-flashback (3.22.1-0ubuntu1.1) zesty; urgency=medium

  * Backport upstream commits to fix crashes on computers with touchscreens
(fix-touchscreen-crashes.diff; LP: #1706572).
  * Backport upstream commit to fix the disabled Authenticate button in the
Authentication Agent dialog (polkit-password-entry.diff; LP: #1698994).

 -- Dmitry Shachnev   Thu, 03 Aug 2017 23:06:07
+0300

** Changed in: gnome-flashback (Ubuntu Zesty)
   Status: Fix Committed => Fix Released

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  Authentication Agent "Authenticate" button incorrectly greyed out

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[Bug 1698994] Re: Authentication Agent "Authenticate" button incorrectly greyed out

[Dmitry Shachnev]

I have tested myself and the fix behaves as expected.

** Tags removed: verification-needed verification-needed-zesty
** Tags added: verification-done verification-done-zesty

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  Authentication Agent "Authenticate" button incorrectly greyed out

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[Bug 1698994] Re: Authentication Agent "Authenticate" button incorrectly greyed out

[Dmitry Shachnev]

@alfredo: Not before someone tests the fix on Zesty. If you are
interested in this bug, please help testing.

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  Authentication Agent "Authenticate" button incorrectly greyed out

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[Bug 1698994] Re: Authentication Agent "Authenticate" button incorrectly greyed out

[alfredo]

Is someone able to update 16.04 LTS as well, please - not just Zesty?

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  Authentication Agent "Authenticate" button incorrectly greyed out

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[Bug 1698994] Re: Authentication Agent "Authenticate" button incorrectly greyed out

[Steve Langasek]

Hello Frank, or anyone else affected,

Accepted gnome-flashback into zesty-proposed. The package will build now
and be available at https://launchpad.net/ubuntu/+source/gnome-
flashback/3.22.1-0ubuntu1.1 in a few hours, and then in the -proposed
repository.

Please help us by testing this new package.  See
https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how
to enable and use -proposed.Your feedback will aid us getting this
update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug,
mentioning the version of the package you tested and change the tag from
verification-needed-zesty to verification-done-zesty. If it does not fix
the bug for you, please add a comment stating that, and change the tag
to verification-failed-zesty. In either case, details of your testing
will help us make a better decision.

Further information regarding the verification process can be found at
https://wiki.ubuntu.com/QATeam/PerformingSRUVerification .  Thank you in
advance!

** Changed in: gnome-flashback (Ubuntu Zesty)
   Status: New => Fix Committed

** Tags added: verification-needed verification-needed-zesty

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  Authentication Agent "Authenticate" button incorrectly greyed out

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[Bug 1698994] Re: Authentication Agent "Authenticate" button incorrectly greyed out

[Dmitry Shachnev]

** Description changed:

  [Impact]
  
  When running a privileged application, such as Synaptic, under gnome-
  flashback an Authenticate dialog box pops up.
  
  After I upgraded from Ubuntu 14.04 to 16.04, the Password box and
  Authenticate button are now incorrectly greyed out.
  
  [Test Case]
  
  - Make sure there is at least two users with account type set to 
administrator.
  - Try to run any privileged application.
  - If dialog has already selected user then password entry should not be 
disabled.
+ - If there is no selected user, the password entry should be disabled until 
the user is selected.
  
  [Proposed Fix]
  
  The fix is a backport of upstream commit:
  - https://git.gnome.org/browse/gnome-flashback/commit/?id=5cfd4d000520e39b45c
  “polkit: do not disable password entry”
  
  [Regression Potential]
  
- None.
+ The commit in question only changes the sensitive property of
+ prompt_label, password_entry and auth_button. This property was always
+ FALSE before the commit, now it is TRUE in some cases. So the only
+ possible regression could be that the entry and button are wrongly
+ enabled when it should not. This is covered by the last item of the test
+ case.
  
  [Other Info]
  
  I discovered a simple but very annoying workaround:
  if I pull down and select a different user then pull down a second time to 
select myself, the Password box and Authenticate button are no longer greyed 
out and I can successfully authenticate.
  
  The "Details" pull down in the Authenticate box shows
  "Action: com.ubuntu.pkexec.synaptic" and "Vendor:".
  
  This bug showed up after upgrading, and might not be directly related to
  the upgrade, but possibly due to uninstalling alternate desktops
  (Xubuntu and Lubuntu.)

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  Authentication Agent "Authenticate" button incorrectly greyed out

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[Bug 1698994] Re: Authentication Agent "Authenticate" button incorrectly greyed out

[Robie Basak]

Please add to the test case in the bug description such that we make
sure that the usual behaviour case is tested in addition to the fix for
this particular bug, so that we make sure to have verified the package
isn't broken in an unintended way before releasing the update.

Please amend the regression potential section in the bug description
according to https://wiki.ubuntu.com/StableReleaseUpdates#Procedure so
that testers know what types of problems to look for during testing.

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  Authentication Agent "Authenticate" button incorrectly greyed out

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[Bug 1698994] Re: Authentication Agent "Authenticate" button incorrectly greyed out

[Alberts Muktupāvels]

It should be disabled only if there is no selected user; user should
choose which user he wants to use. By default current user is selected
if it can be used for authentication.

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  Authentication Agent "Authenticate" button incorrectly greyed out

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[Bug 1698994] Re: Authentication Agent "Authenticate" button incorrectly greyed out

[Robie Basak]

> [Regression Potential]
> 
> None.

See https://wiki.ubuntu.com/StableReleaseUpdates#Procedure

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  Authentication Agent "Authenticate" button incorrectly greyed out

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[Bug 1698994] Re: Authentication Agent "Authenticate" button incorrectly greyed out

[Robie Basak]

For example: are there any cases where the Authenticate button should be
disabled, but is now incorrectly enabled? Presumably there are cases
where the Authenticate button should remain disabled - otherwise this
code wouldn't exist. Couldn't at least one of these cases be checked
during SRU verification?

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  Authentication Agent "Authenticate" button incorrectly greyed out

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[Bug 1698994] Re: Authentication Agent "Authenticate" button incorrectly greyed out

[Launchpad Bug Tracker]

This bug was fixed in the package gnome-flashback - 3.24.0-1ubuntu2

---
gnome-flashback (3.24.0-1ubuntu2) artful; urgency=medium

  * Backport upstream commit to fix the disabled Authenticate button in the
Authentication Agent dialog (polkit-password-entry.diff; LP: #1698994).

 -- Dmitry Shachnev   Mon, 31 Jul 2017 20:40:12
+0300

** Changed in: gnome-flashback (Ubuntu)
   Status: Confirmed => Fix Released

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  Authentication Agent "Authenticate" button incorrectly greyed out

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[Bug 1698994] Re: Authentication Agent "Authenticate" button incorrectly greyed out

[Dmitry Shachnev]

** Also affects: gnome-flashback (Ubuntu Zesty)
   Importance: Undecided
   Status: New

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  Authentication Agent "Authenticate" button incorrectly greyed out

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[Bug 1698994] Re: Authentication Agent "Authenticate" button incorrectly greyed out

[Launchpad Bug Tracker]

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: gnome-flashback (Ubuntu)
   Status: New => Confirmed

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  Authentication Agent "Authenticate" button incorrectly greyed out

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[Bug 1698994] Re: Authentication Agent "Authenticate" button incorrectly greyed out

[Alberts Muktupāvels]

** Description changed:

- When running a privileged application, such as Synaptic, under gnome-flashback
- an Authenticate dialog box pops up.
- After I upgraded from Ubuntu 14.04 to 16.04,
- the Password box and Authenticate button are now incorrectly greyed out.
+ [Impact]
+ 
+ When running a privileged application, such as Synaptic, under gnome-
+ flashback an Authenticate dialog box pops up.
+ 
+ After I upgraded from Ubuntu 14.04 to 16.04, the Password box and
+ Authenticate button are now incorrectly greyed out.
+ 
+ [Test Case]
+ 
+ - Make sure there is at least two users with account type set to 
administrator.
+ - Try to run any privileged application.
+ - If dialog has already selected user then password entry should not be 
disabled.
+ 
+ [Proposed Fix]
+ 
+ The fix is a backport of upstream commit:
+ - https://git.gnome.org/browse/gnome-flashback/commit/?id=5cfd4d000520e39b45c
+ “polkit: do not disable password entry”
+ 
+ [Regression Potential]
+ 
+ None.
+ 
+ [Other Info]
+ 
  I discovered a simple but very annoying workaround:
- if I pull down and select a different user
- then pull down a second time to select myself,
- the Password box and Authenticate button are no longer greyed out
- and I can successfully authenticate.
+ if I pull down and select a different user then pull down a second time to 
select myself, the Password box and Authenticate button are no longer greyed 
out and I can successfully authenticate.
  
  The "Details" pull down in the Authenticate box shows
  "Action: com.ubuntu.pkexec.synaptic" and "Vendor:".
  
- This bug showed up after upgrading,
- and might not be directly related to the upgrade,
- but possibly due to uninstalling alternate desktops (Xubuntu and Lubuntu.)
+ This bug showed up after upgrading, and might not be directly related to
+ the upgrade, but possibly due to uninstalling alternate desktops
+ (Xubuntu and Lubuntu.)

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  Authentication Agent "Authenticate" button incorrectly greyed out

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[Bug 1698994] Re: Authentication Agent "Authenticate" button incorrectly greyed out

[Alberts Muktupāvels]

Fixed upstream - https://git.gnome.org/browse/gnome-
flashback/commit/?h=gnome-3-18=2cd25de59a5c4705bb2de28100cd963800e12ea5

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  Authentication Agent "Authenticate" button incorrectly greyed out

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[Bug 1698994] Re: Authentication Agent "Authenticate" button incorrectly greyed out

[Alberts Muktupāvels]

I was able to reproduce and it seems that it only happens if you have at least 
two users with Administrator as account type. Please open upstream bug:
https://bugzilla.gnome.org/enter_bug.cgi?product=gnome-flashback

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