[Bug 1712866] Re: icons from qt applications disappear after screen lock/sleep

[Yan Li]

Also seeing this problem with 18.10 Cosmic. The offending Qt application
is the VirtualBox from Ubuntu repo.

** Tags added: cosmic

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[Bug 1712866] Re: icons from qt applications disappear after screen lock/sleep

[jidckii]

Video with problem:
http://pub.keikogi.ru/gnome_bug.mp4

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[Bug 1712866] Re: icons from qt applications disappear after screen lock/sleep

[Snaker]

Sometimes appindicators workaround doesn't work and icons disappear
again, but noticeably less often.

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[Bug 1712866] Re: icons from qt applications disappear after screen lock/sleep

[Snaker]

Confirmed on clean Ubuntu 18.04 installation, GNOME 3.28.2.

Now I'm testing the following fix, looks work:
1. Update everything with Software Updater.
2. Install GNOME tweaks (if not installed).
3. Open Tweaks -> Extensions, set Ubuntu appindicators ON.

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[Bug 1712866] Re: icons from qt applications disappear after screen lock/sleep

[rojer]

yes, this still happens in Bionic.

does not happen if i login with Wayland session (but wayland is buggy in
different ways, so not really a solution).

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[Bug 1712866] Re: icons from qt applications disappear after screen lock/sleep

[Matthias Burtscher]

Confirmed on two Ubuntu 18.04 workstations (upgraded from 16.04). One of
them did not have the problem until today.

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[Bug 1712866] Re: icons from qt applications disappear after screen lock/sleep

[Andrew Andreev]

Confirmed on Ubuntu 18.04 (clear installation).

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[Bug 1712866] Re: icons from qt applications disappear after screen lock/sleep

[Gyuris Gellért]

This happening to me in 18.04 Bionic: the icons disappear after lock/sleep and 
do not appear on login.
Restarting with Alt+F2 + r makes them reappear.

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[Bug 1712866] Re: icons from qt applications disappear after screen lock/sleep

[Alexander Starokaznikov]

Happened to me recently.
Update & Reboot fixed this issue.

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[Bug 1712866] Re: icons from qt applications disappear after screen lock/sleep

[Rachel Greenham]

FWIW I have *not* seen this since upgrading to Bionic. It was probably
fixed sooner, when they said it was, but at some point I gave up on
Artful because of various gnome-shell problems including this, went back
to Mac, and tried again with a fresh Bionic install, where they almost
all seem to have been fixed.

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[Bug 1712866] Re: icons from qt applications disappear after screen lock/sleep

[Mihai]

I can confirm this happening to me in 18.04 Bionic.
The icons disappear after lock/sleep.
Restarting with Alt+F2 + r makes them reappear.

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[Bug 1712866] Re: icons from qt applications disappear after screen lock/sleep

[Rüdiger Kupper]

This bug is marked as "fix released", but I still see this problem in
bionic as of today. is this a regression?

** Tags added: bionic

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[Bug 1712866] Re: icons from qt applications disappear after screen lock/sleep

[Rumen]

I use 18.04 / login session Xorg and had the same issue. Got help from
the IRC channel.

Workaround for me which actually works:

Alt+F2

Type "r" without the quotes

Hit "Enter"

The icons appears!

Regards all.

Rumen

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[Bug 1712866] Re: icons from qt applications disappear after screen lock/sleep

[Treviño]

Adding Qt for historic reasons...

Fixed in commit
https://code.qt.io/cgit/qt/qtbase.git/commit/?id=9067a7f59c54a3dfab914b842b009b8346ae384c

See https://bugreports.qt.io/browse/QTBUG-63065

** Also affects: qt
   Importance: Undecided
   Status: New

** No longer affects: qt

** Also affects: qtbase-opensource-src (Ubuntu)
   Importance: Undecided
   Status: New

** Changed in: qtbase-opensource-src (Ubuntu)
   Status: New => Fix Released

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[Bug 1712866] Re: icons from qt applications disappear after screen lock/sleep

[Launchpad Bug Tracker]

This bug was fixed in the package gnome-shell-extension-appindicator -
17.10.2

---
gnome-shell-extension-appindicator (17.10.2) artful; urgency=medium

  * Fix icons from qt applications disappearing after screen lock/sleep.
Thanks Marco (LP: #1712866)

 -- Didier Roche   Mon, 23 Oct 2017 10:15:12 +0200

** Changed in: gnome-shell-extension-appindicator (Ubuntu Artful)
   Status: Fix Committed => Fix Released

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[Bug 1712866] Re: icons from qt applications disappear after screen lock/sleep

[Jeremy Bicha]

I am marking this bug as verified since there are several reports that
the proposed version fixes the screen lock bug.

Please file bugs for the remaining issues.

** Tags removed: verification-needed verification-needed-artful
** Tags added: verification-done verification-done-artful

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[Bug 1712866] Re: icons from qt applications disappear after screen lock/sleep

[bagl0312]

Hi Rachel,
in my case install the sni-qt package is needed to show some indicators (like 
for example insync).
It has not side effects for me...
Apparently it depends on the single applications

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[Bug 1712866] Re: icons from qt applications disappear after screen lock/sleep

[Rachel Greenham]

... and they survive at least a short screen lock too. Sorry for the
multiple posts. Everyone ignore when anyone says to install sni-qt to
fix qt app indicator issues. it doesn't, it makes things worse! :-)

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[Bug 1712866] Re: icons from qt applications disappear after screen lock/sleep

[Rachel Greenham]

just as an aside, relating to comments #13 and #14... removing sni-qt
*did* help. I have my appindicators back in xorg.

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[Bug 1712866] Re: icons from qt applications disappear after screen lock/sleep

[Rachel Greenham]

(confirmed stays fixed after a longer sleep (actual suspend) too.

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[Bug 1712866] Re: icons from qt applications disappear after screen lock/sleep

[Rachel Greenham]

Confirmed on my Wayland system: after a short lock-screen test, both my
qt indicators, enpass and nextcloud-client, survive the lock period.
With respect to another comment above, both of these are the wrong size,
the nextcloud  one being half its proper size, and the enpass one being
the correct width now, but actually double it's proper *height*, or at
least stretched vertically to fill the height of the top bar. Which I
mention in order to say that despite these size issues their *presence*
on the bar after a screen lock still appears to be fixed.

Will let it sleep for longer in case that produces different results.
(It does with respect to gnome shell crashing bugs, so it seems worth
testing.)

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[Bug 1712866] Re: icons from qt applications disappear after screen lock/sleep

[Adolfo Jayme]

** Project changed: qt => hundredpapercuts

** No longer affects: hundredpapercuts

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[Bug 1712866] Re: icons from qt applications disappear after screen lock/sleep

[Launchpad Bug Tracker]

This bug was fixed in the package gnome-shell-extension-appindicator -
17.10.2

---
gnome-shell-extension-appindicator (17.10.2) artful; urgency=medium

  * Fix icons from qt applications disappearing after screen lock/sleep.
Thanks Marco (LP: #1712866)

 -- Didier Roche   Mon, 23 Oct 2017 10:15:12 +0200

** Changed in: gnome-shell-extension-appindicator (Ubuntu)
   Status: In Progress => Fix Released

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[Bug 1712866] Re: icons from qt applications disappear after screen lock/sleep

[bagl0312]

I tested the version 17.10.2 proposed of gnome-shell-extension-appindicator 
(installing the .deb package) under wayland.
It seems to work, i.e. the icons of telegram, dropbox and other services I am 
using do not disappear anymore after lock/unlock

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[Bug 1712866] Re: icons from qt applications disappear after screen lock/sleep

[Rachel Greenham]

i have sni-qt installed already, i believe as a result of following an
earlier hint to the same effect. It didn't actually have any discernible
effect for me. (In fact, I wonder if I should remove it...)

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[Bug 1712866] Re: icons from qt applications disappear after screen lock/sleep

[bagl0312]

Hi Rachel,
did you try to install the package sni-qt ?

sudo apt install sni-qt

this worked for me with some icons

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[Bug 1712866] Re: icons from qt applications disappear after screen lock/sleep

[Rachel Greenham]

I definitely have 17.10.2 installed, from proposed.

On my Xorg system: In fact since this bug was first reported, things
have actually gotten worse, in that these days these icons hardly ever
appear *at all* from the original login, let alone disappearing after a
screen lock. 17.10.2 hasn't fixed this, but OTOH this wasn't precisely
the bug you were trying to fix. But as things stand, as usual, my
nextcloud and enpass icons are not showing up at all so persistence
through a screen lock is untestable. (Also I still have the problem of
gnome-shell crashing during screen lock, so it would be hard to test
anyway. But that too is the subject of other bug reports.)

"hardly ever"? Sometimes, occasionally, they show up, and I don't know
what's different about those days. Not today, apparently.

This appears to be an Xorg thing. On my wayland machine they do show up
on login, and the disappear after screen lock, as originally described.
I'll enable proposed on that machine and test over the weekend.

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[Bug 1712866] Re: icons from qt applications disappear after screen lock/sleep

[JaSauders]

Er, it might be possible to ignore my prior post (couldn't find a means
to edit it). Originally I installed the .deb via Gnome Software, but I
later (after already posting my experience with the update, of course)
checked the version of the package via dpkg -l. It indicated I was on
17.10.1... not .2.

This time I installed the package via dpkg -l. After verifying it was
17.10.2 via dpkg -l I tested again, specifically with Dropbox and
Telegram since they were issues before, and they seem to be holding on
when resuming from lock screen. I can't instigate them to disappear now.

Apologies about that. I'll continue testing, but so far, so good.

Thanks. :)

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[Bug 1712866] Re: icons from qt applications disappear after screen lock/sleep

[JaSauders]

Thank you, developers, for your time regarding this issue. I'd like to
chime in with my experiences following the proposed patch. Full
disclosure: I did not enable proposed. I just downloaded the .deb
generated for the appindicator-17.10.2.deb package and installed it.
Afterwards, I rebooted and began to tinker.

The appindicator seems to "mostly work", at least with the apps I
tested. These apps were Telegram, Quassel-Client, Nextcloud-Client,
Dropbox, and VLC.

Quassel, Nextcloud, and VLC work fine. They come back each time (so far
in my testing) when unlocking the screen. This success is true for both
typical locks/unlocks along with suspend/resume. The only thing worth
noting about this behavior is that the order of the icons seems to
change every time. It's almost as if they are ordered by their response
speed upon the session unlocking again. It varies, it's not a big deal,
but I think it's worth noting, however they *do* come back -- that's an
improvement for sure.

The story changes with Telegram and Dropbox. With ease I can trigger the
disappearance of the Telegram tray icon. One suspicious thing worth
noting here is the Telegram tray icon is very undersized. This is
entirely speculation, but is it possible Telegram is excluded from this
patch working because of this undersized icon issue? I recall seeing a
bug report regarding very small icons in the appindicator tray...

Dropbox failed to come back approximately 3/4 of the time. On some
tests, Dropbox did come back, but an easy majority of the time Dropbox
was no where to be found upon resuming. I can confirm via system monitor
that Dropbox is still indeed running, though.

If there are other patches in proposed that might help with this, then I
apologize ahead of time regarding the fact that I simply downloaded the
appindicator.17.10.2.deb package from launchpad. Otherwise, while
there's some definite improvements, perhaps this behavior is the sign of
a lingering issue.

Again, thank you devs, for your time and hard work. :)

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[Bug 1712866] Re: icons from qt applications disappear after screen lock/sleep

[Brian Murray]

Hello Rachel, or anyone else affected,

Accepted gnome-shell-extension-appindicator into artful-proposed. The
package will build now and be available at
https://launchpad.net/ubuntu/+source/gnome-shell-extension-
appindicator/17.10.2 in a few hours, and then in the -proposed
repository.

Please help us by testing this new package.  See
https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how
to enable and use -proposed.Your feedback will aid us getting this
update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug,
mentioning the version of the package you tested and change the tag from
verification-needed-artful to verification-done-artful. If it does not
fix the bug for you, please add a comment stating that, and change the
tag to verification-failed-artful. In either case, details of your
testing will help us make a better decision.

Further information regarding the verification process can be found at
https://wiki.ubuntu.com/QATeam/PerformingSRUVerification .  Thank you in
advance!

** Changed in: gnome-shell-extension-appindicator (Ubuntu Artful)
   Status: New => Fix Committed

** Tags added: verification-needed verification-needed-artful

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[Bug 1712866] Re: icons from qt applications disappear after screen lock/sleep

[Treviño]

** Description changed:

+ [Impact]
+ 
+ Indicators of some Qt apps are not showing after unlocking the screen or
+ shell restart.
+ 
+ 
+ [Test case]
+ 
+ - Login to 17.10
+ - launch dropbox (if not already launched)
+ - Launch telegram (snap version or without libappindicator support)
+ - Observe icons in taskbar
+ - Lock screen with Super+L
+ - Unlock screen
+ - Icons should still be there
+ 
+ 
+ [Possible regressions]
+ 
+ Icons that should be hidden could be visible instead
+ 
+ The fix doesn't apply to snapped applications
+ 
  In the Ubuntu Xorg session, with the Ubuntu Appindicator extension
  enabled, the tray icons for QT apps (in my case, both owncloud-client
  from the Ubuntu repos and enpass, from their own repo) show up after
  first logging in. But once the screen has been left idle long enough to
  be put to sleep, and is then woken up (I don't actually have screen
  *lock* enabled, but it still goes comes back to the clock screen and a
  further gesture is needed to scroll that up to get the desktop), then
  the icons for those QT apps are gone. Non-QT apps (eg: in my case
  hexchat, from the ubuntu repos) remain.
  
  For a while and due to inattention it seemed more random than that, but
  I'm fairly sure now it's just the display sleep/wake thing that kills
  it.
  
  The applications are still running in the background (so for instance
  enpass is still available via the browser extension), and can be seen in
  the process list. It's just the icons that have disappeared. If I then
  kill those apps (from the commandline with 'kill [pid]' because there's
  no other interface to do it from) and relaunch them, they reappear back
  in the appindicator area.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 17.10
  Package: gnome-shell-extension-appindicator 17.10
  ProcVersionSignature: Ubuntu 4.12.0-11.12-generic 4.12.5
  Uname: Linux 4.12.0-11-generic x86_64
  NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
  ApportVersion: 2.20.6-0ubuntu7
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Aug 24 17:12:43 2017
  Dependencies:
-  
+ 
  InstallationDate: Installed on 2017-07-30 (24 days ago)
  InstallationMedia: Ubuntu-GNOME 17.04 "Zesty Zapus" - Release amd64 (20170412)
  PackageArchitecture: all
  SourcePackage: gnome-shell-extension-appindicator
  UpgradeStatus: Upgraded to artful on 2017-08-22 (2 days ago)

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Title:
  icons from qt applications disappear after screen lock/sleep

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[Bug 1712866] Re: icons from qt applications disappear after screen lock/sleep

[Treviño]

Upstream qt bug: https://bugreports.qt.io/browse/QTBUG-63065

** Also affects: qt
   Importance: Undecided
   Status: New

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  icons from qt applications disappear after screen lock/sleep

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[Bug 1712866] Re: icons from qt applications disappear after screen lock/sleep

[bagl0312]

Hello,
I am affected by the same problem with ubuntu 17.10 (wayland session).
The following icons disappear after resuming/unlocking the screen: telegram, 
dropbox

Is it possible to install/try the modified version of gnome-shell-
extension-appindicator ?

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  icons from qt applications disappear after screen lock/sleep

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[Bug 1712866] Re: icons from qt applications disappear after screen lock/sleep

[Treviño]

Upstream MP is at https://github.com/ubuntu/gnome-shell-extension-
appindicator/pull/97

** Changed in: gnome-shell-extension-appindicator (Ubuntu)
   Status: Confirmed => In Progress

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  icons from qt applications disappear after screen lock/sleep

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[Bug 1712866] Re: icons from qt applications disappear after screen lock/sleep

[Treviño]

This looks more or less the same of bug #1716056, however I can't
reproduce this for the clients you mentioned, but I suspect is the same
issue for what you describe.

But hopefully it's just like that, so subscribe to it and see if they
match.

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  icons from qt applications disappear after screen lock/sleep

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[Bug 1712866] Re: icons from qt applications disappear after screen lock/sleep

[Treviño]

This is something more related to Qt actually as it seems that these
apps doesn't send the proper informations to us when they want to
register an indicator.

This can be fixed at our level with a workaround by the way... I get
this mostly in dropbox though, and not in the apps you mentioned.

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  icons from qt applications disappear after screen lock/sleep

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[Bug 1712866] Re: icons from qt applications disappear after screen lock/sleep

[Rachel Greenham]

Additional observations (now someone's taken notice ;-) and I'm reminded
of it myself):

It affects Wayland sessions too. Not xorg-specific.

Affects suspend/resume cycle too, not just display-sleep.

It may not affect all QT apps. For instance, since reporting this bug
I've switched from Owncloud to Nextcloud, and nextcloud-client seems not
to be affected, although, like the owncloud-client, its icon is half-
size on HiDPI but that probably should be a separate bug.

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  icons from qt applications disappear after screen lock/sleep

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[Bug 1712866] Re: icons from qt applications disappear after screen lock/sleep

[Sebastien Bacher]

** Changed in: gnome-shell-extension-appindicator (Ubuntu)
   Importance: Undecided => High

** Changed in: gnome-shell-extension-appindicator (Ubuntu)
 Assignee: (unassigned) => Marco Trevisan (Treviño) (3v1n0)

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[Bug 1712866] Re: icons from qt applications disappear after screen lock/sleep

[Launchpad Bug Tracker]

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: gnome-shell-extension-appindicator (Ubuntu)
   Status: New => Confirmed

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