apport information
** Attachment added: "ProcEnviron.txt"
https://bugs.launchpad.net/bugs/1722838/+attachment/4970101/+files/ProcEnviron.txt
** Description changed:
Installed both Ubuntu 17.04 and 16.04 and neither sound or MicroSD card
reader are working.
---
ApportVersion: 2.20.4-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with
exit code 1: Cannot stat file /proc/2400/fd/17: Stale file handle
Cannot stat file /proc/2400/fd/18: Stale file handle
Cannot stat file /proc/2529/fd/11: Stale file handle
Cannot stat file /proc/2529/fd/12: Stale file handle
CasperVersion: 1.380
CurrentDesktop: Unity:Unity7
DistroRelease: Ubuntu 17.04
LiveMediaBuild: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 0781:5406 SanDisk Corp. Cruzer Micro U3
Bus 001 Device 003: ID 13d3:3496 IMC Networks
Bus 001 Device 002: ID 0bda:57ed Realtek Semiconductor Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. E200HA
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi
file=/cdrom/preseed/username.seed boot=casper quiet splash ---
ProcVersionSignature: Ubuntu 4.10.0-19.21-generic 4.10.8
RelatedPackageVersions:
linux-restricted-modules-4.10.0-19-generic N/A
linux-backports-modules-4.10.0-19-generic N/A
linux-firmware 1.164
Tags: zesty
Uname: Linux 4.10.0-19-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 12/21/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: E200HA.303
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: E200HA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrE200HA.303:bd12/21/2016:svnASUSTeKCOMPUTERINC.:pnE200HA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnE200HA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: E200HA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
---
ApportVersion: 2.20.4-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with
exit code 1: Cannot stat file /proc/2400/fd/17: Stale file handle
Cannot stat file /proc/2400/fd/18: Stale file handle
Cannot stat file /proc/2529/fd/11: Stale file handle
Cannot stat file /proc/2529/fd/12: Stale file handle
CasperVersion: 1.380
CurrentDesktop: Unity:Unity7
DistroRelease: Ubuntu 17.04
LiveMediaBuild: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 0781:5406 SanDisk Corp. Cruzer Micro U3
Bus 001 Device 003: ID 13d3:3496 IMC Networks
Bus 001 Device 002: ID 0bda:57ed Realtek Semiconductor Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. E200HA
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi
file=/cdrom/preseed/username.seed boot=casper quiet splash ---
ProcVersionSignature: Ubuntu 4.10.0-19.21-generic 4.10.8
RelatedPackageVersions:
linux-restricted-modules-4.10.0-19-generic N/A
linux-backports-modules-4.10.0-19-generic N/A
linux-firmware 1.164
Tags: zesty
Uname: Linux 4.10.0-19-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 12/21/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: E200HA.303
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: E200HA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrE200HA.303:bd12/21/2016:svnASUSTeKCOMPUTERINC.:pnE200HA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnE200HA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: E200HA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
---
ApportVersion: 2.20.4-0ubuntu4.5
Architecture: amd64
CurrentDesktop: Unity:Unity7
DistroRelease: