[Bug 1726707] Re: gnome-software crashes machine hard
** Tags added: kernel-da-key -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1726707 Title: gnome-software crashes machine hard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1726707/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1726707] Re: gnome-software crashes machine hard
apport information ** Tags added: apport-collected artful ** Description changed: gnome-software instantly crashes my machine hard reproducible, only forced power off possible. mouse stuck, no num-lock, machine not pingable anymore. - as there is no crash report whatsoever generated i installed ssh on the - machine and started "DISPLAY=:0 gnome-software --verbose" via ssh - session, output attached. + as there is no crash report whatsoever generated i installed ssh on the machine and started "DISPLAY=:0 gnome-software --verbose" via ssh session, output attached. + --- + ApportVersion: 2.20.7-0ubuntu3 + Architecture: amd64 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC0: tja1559 F pulseaudio + CurrentDesktop: XFCE + DistroRelease: Ubuntu 17.10 + HibernationDevice: RESUME=UUID=f627cc1a-a037-4657-9a17-5d7aba800341 + InstallationDate: Installed on 2017-10-05 (21 days ago) + InstallationMedia: Xubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) + MachineType: Motherboard by ZOTAC ZBOX-CI320NANO series + Package: linux (not installed) + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.13.0-16-generic root=/dev/mapper/xubuntu--vg-root ro quiet splash crashkernel=384M-:128M vt.handoff=7 + ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4 + RelatedPackageVersions: + linux-restricted-modules-4.13.0-16-generic N/A + linux-backports-modules-4.13.0-16-generic N/A + linux-firmware 1.169 + Tags: artful + Uname: Linux 4.13.0-16-generic x86_64 + UpgradeStatus: Upgraded to artful on 2017-10-24 (2 days ago) + UserGroups: adm cdrom dip libvirt lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 04/27/2016 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: B219P028 + dmi.board.asset.tag: N/A + dmi.board.name: ZBOX-CI320NANO series + dmi.board.vendor: ZOTAC + dmi.board.version: Rev.00 + dmi.chassis.asset.tag: To Be Filled By O.E.M. + dmi.chassis.type: 3 + dmi.chassis.vendor: To Be Filled By O.E.M. + dmi.chassis.version: To Be Filled By O.E.M. + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrB219P028:bd04/27/2016:svnMotherboardbyZOTAC:pnZBOX-CI320NANOseries:pvrRev.00:rvnZOTAC:rnZBOX-CI320NANOseries:rvrRev.00:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: + dmi.product.family: N/A + dmi.product.name: ZBOX-CI320NANO series + dmi.product.version: Rev.00 + dmi.sys.vendor: Motherboard by ZOTAC ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1726707/+attachment/4996770/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1726707 Title: gnome-software crashes machine hard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1726707/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1726707] Re: gnome-software crashes machine hard
thanks, reassigning to the kernel thenb ** Package changed: gnome-software (Ubuntu) => linux (Ubuntu) ** Changed in: linux (Ubuntu) Status: Incomplete => New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1726707 Title: gnome-software crashes machine hard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1726707/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1726707] Re: gnome-software crashes machine hard
** Attachment added: "uname -a" https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1726707/+attachment/4993743/+files/uname-a -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1726707 Title: gnome-software crashes machine hard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1726707/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1726707] Re: gnome-software crashes machine hard
** Attachment added: "lsusb" https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1726707/+attachment/4993757/+files/lsusb -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1726707 Title: gnome-software crashes machine hard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1726707/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1726707] Re: gnome-software crashes machine hard
** Attachment added: "lspci -vvnn" https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1726707/+attachment/4993756/+files/lspci-vvnn -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1726707 Title: gnome-software crashes machine hard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1726707/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1726707] Re: gnome-software crashes machine hard
hi sebastien. 1.) ssh is dead as is the complete ip stack. see the syslog attachment. 2.) moving away /usr/lib/x86_64-linux-gnu/gs- plugins-11/libgs_plugin_fwupd.so will open gnome-software and is a workaround (btw. if one closes gnome-software via "X" it does close the window but the process lingers forever ...) 3.) after i saw that gnome-software had a problem with opening the USB mouse i tried to look for the device via lsusb -v ... where things got interesting. lsusb -v works as user but as root it crashes the machine too - so this indeed looks like a kernel issue (attaching some machine related info) ** Attachment added: "syslog via ssh" https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1726707/+attachment/4993742/+files/syslog_crash -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1726707 Title: gnome-software crashes machine hard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1726707/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1726707] Re: gnome-software crashes machine hard
** Attachment added: "cat /proc/cpuinfo" https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1726707/+attachment/4993744/+files/cat_proc_cpuinfo -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1726707 Title: gnome-software crashes machine hard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1726707/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1726707] Re: gnome-software crashes machine hard
Could you add your syslog after getting the issue? Is your ssh session still active after getting the bug? Could be a kernel issue... ** Changed in: gnome-software (Ubuntu) Importance: Undecided => High ** Changed in: gnome-software (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1726707 Title: gnome-software crashes machine hard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1726707/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1726707] Re: gnome-software crashes machine hard
Does moving /usr/lib/x86_64-linux-gnu/gs- plugins-11/libgs_plugin_fwupd.so away workaround the locking? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1726707 Title: gnome-software crashes machine hard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1726707/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1726707] Re: gnome-software crashes machine hard
tried to get additional information via recipes in https://help.ubuntu.com/community/DebuggingSystemCrash but no luck. - Alt-SysRq does nothing at all - linux-crashdump was successfully installed (checked via /proc/cmdline) but there is nothing in /var/crash after powercycle - tracing the system logfiles via ssh revealed no further information -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1726707 Title: gnome-software crashes machine hard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1726707/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
