[Bug 1730213] Re: Mouse cursor flickers with box when external Display Link monitor is connected

2018-01-04 Thread Launchpad Bug Tracker
[Expired for xorg (Ubuntu) because there has been no activity for 60
days.]

** Changed in: xorg (Ubuntu)
   Status: Incomplete => Expired

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Title:
  Mouse cursor flickers  with box when external Display Link monitor is
  connected

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[Bug 1730213] Re: Mouse cursor flickers with box when external Display Link monitor is connected

2017-11-05 Thread Christopher M. Penalver
Travis Brace, thank you for reporting this and helping make Ubuntu
better. To clarify:

1) Could you please cross post this to DisplayLink following their
instructions via:
http://support.displaylink.com/knowledgebase/articles/757047-how-can-i
-report-ubuntu-issues-to-displaylink

2) Could you please provide the full manufacturer and model of your
device (ex. StarTech USB3SDOCKDD). Please note DisplayLink is not the
manufacturer or model.

3) Could you please advise to the full manufacturer and model of your
monitor(s)?

4) How does your DisplayLink device connect to the monitor(s)? For
example, one external monitor connects via HDMI.

5) If the version of the driver advertised by the device manufacturer is
older than that from DisplayLink's website, please advise to the results
of testing both the device manufacturer's version, and the latest driver
version from DisplayLink.

6) To rule out a regression in the DisplayLink driver, could you please
advise on what happens when testing the earliest version of the driver
compatible with your Ubuntu release?

7) Could you please post a picture of the issue via a camera,
screenshot, or screencast?

** Changed in: xorg (Ubuntu)
   Importance: Undecided => Medium

** Changed in: xorg (Ubuntu)
   Status: New => Incomplete

** Tags added: bios-outdated-f22a

** Tags added: potential-workaround

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Title:
  Mouse cursor flickers  with box when external Display Link monitor is
  connected

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