[Bug 1740991] Re: Ubuntu 16.04.3 LTS touchpad not work (asus x454L)
[Expired for linux (Ubuntu) because there has been no activity for 60 days.] ** Changed in: linux (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1740991 Title: Ubuntu 16.04.3 LTS touchpad not work (asus x454L) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1740991/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1740991] Re: Ubuntu 16.04.3 LTS touchpad not work (asus x454L)
apport information ** Description changed: I have installed Ubuntu 16.04.3 LTS two time on my ASUS x454L laptop both time laptop touchpad not work at all. i applied many method nothing does work . --- ApportVersion: 2.20.1-0ubuntu2.10 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: sharid 1492 F pulseaudio /dev/snd/controlC1: sharid 1492 F pulseaudio CRDA: country AL: DFS-ETSI (2402 - 2482 @ 40), (N/A, 20), (N/A) (5170 - 5250 @ 80), (N/A, 20), (N/A) (5250 - 5330 @ 80), (N/A, 20), (0 ms), DFS (5490 - 5710 @ 160), (N/A, 27), (0 ms), DFS CurrentDesktop: Unity DistroRelease: Ubuntu 16.04 HibernationDevice: RESUME=UUID=71144bd4-adc7-40d0-aec8-24d26d980b2e InstallationDate: Installed on 2017-12-27 (9 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) MachineType: ASUSTeK COMPUTER INC. X455LAB Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-28-generic.efi.signed root=UUID=8f5f5ea7-3d06-4f09-9e3f-aa73178ce180 ro noprompt persistent quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.10.0-28.32~16.04.2-generic 4.10.17 RelatedPackageVersions: linux-restricted-modules-4.10.0-28-generic N/A linux-backports-modules-4.10.0-28-generic N/A linux-firmware 1.157.11 Tags: xenial Uname: Linux 4.10.0-28-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 08/03/2016 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: X455LAB.300 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: X455LAB dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX455LAB.300:bd08/03/2016:svnASUSTeKCOMPUTERINC.:pnX455LAB:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX455LAB:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: X455LAB dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. --- ApportVersion: 2.20.1-0ubuntu2.10 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: sharid 1492 F pulseaudio /dev/snd/controlC1: sharid 1492 F pulseaudio CRDA: country AL: DFS-ETSI (2402 - 2482 @ 40), (N/A, 20), (N/A) (5170 - 5250 @ 80), (N/A, 20), (N/A) (5250 - 5330 @ 80), (N/A, 20), (0 ms), DFS (5490 - 5710 @ 160), (N/A, 27), (0 ms), DFS CurrentDesktop: Unity DistroRelease: Ubuntu 16.04 HibernationDevice: RESUME=UUID=71144bd4-adc7-40d0-aec8-24d26d980b2e InstallationDate: Installed on 2017-12-27 (9 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) MachineType: ASUSTeK COMPUTER INC. X455LAB Package: linux (not installed) ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-28-generic.efi.signed root=UUID=8f5f5ea7-3d06-4f09-9e3f-aa73178ce180 ro noprompt persistent quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 4.10.0-28.32~16.04.2-generic 4.10.17 RelatedPackageVersions: linux-restricted-modules-4.10.0-28-generic N/A linux-backports-modules-4.10.0-28-generic N/A linux-firmware 1.157.11 Tags: xenial Uname: Linux 4.10.0-28-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 08/03/2016 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: X455LAB.300 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: X455LAB dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX455LAB.300:bd08/03/2016:svnASUSTeKCOMPUTERINC.:pnX455LAB:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX455LAB:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.name: X455LAB dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. + --- + ApportVersion: 2.20.1-0ubuntu2.10 + Architecture: amd64 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC1: sharid 1528 F pulseaudio + /dev/snd/controlC0: sharid 1528 F pulseaudio + CRDA: + country AL: DFS-ETSI + (2402 - 2482 @ 40), (N/A, 20), (N/A) + (5170 - 5250 @ 80), (N/A, 20), (N/A) + (5250 - 5330 @ 80), (N/A, 20), (0 ms), DFS + (5490 - 5710 @ 160), (N/A, 27), (0 ms), DFS + CurrentDesktop: Unity + DistroRelease: Ubuntu 16.04 + HibernationDevice:
[Bug 1740991] Re: Ubuntu 16.04.3 LTS touchpad not work (asus x454L)
apport information ** Tags added: apport-collected xenial ** Description changed: - I have installed Ubuntu 16.04.3 LTS two time on my ASUS x454L laptop - both time laptop touchpad not work at all. i applied many method nothing - does work . + I have installed Ubuntu 16.04.3 LTS two time on my ASUS x454L laptop both time laptop touchpad not work at all. i applied many method nothing does work . + --- + ApportVersion: 2.20.1-0ubuntu2.10 + Architecture: amd64 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC0: sharid 1492 F pulseaudio + /dev/snd/controlC1: sharid 1492 F pulseaudio + CRDA: + country AL: DFS-ETSI + (2402 - 2482 @ 40), (N/A, 20), (N/A) + (5170 - 5250 @ 80), (N/A, 20), (N/A) + (5250 - 5330 @ 80), (N/A, 20), (0 ms), DFS + (5490 - 5710 @ 160), (N/A, 27), (0 ms), DFS + CurrentDesktop: Unity + DistroRelease: Ubuntu 16.04 + HibernationDevice: RESUME=UUID=71144bd4-adc7-40d0-aec8-24d26d980b2e + InstallationDate: Installed on 2017-12-27 (9 days ago) + InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) + MachineType: ASUSTeK COMPUTER INC. X455LAB + Package: linux (not installed) + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-28-generic.efi.signed root=UUID=8f5f5ea7-3d06-4f09-9e3f-aa73178ce180 ro noprompt persistent quiet splash vt.handoff=7 + ProcVersionSignature: Ubuntu 4.10.0-28.32~16.04.2-generic 4.10.17 + RelatedPackageVersions: + linux-restricted-modules-4.10.0-28-generic N/A + linux-backports-modules-4.10.0-28-generic N/A + linux-firmware 1.157.11 + Tags: xenial + Uname: Linux 4.10.0-28-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 08/03/2016 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: X455LAB.300 + dmi.board.asset.tag: ATN12345678901234567 + dmi.board.name: X455LAB + dmi.board.vendor: ASUSTeK COMPUTER INC. + dmi.board.version: 1.0 + dmi.chassis.asset.tag: No Asset Tag + dmi.chassis.type: 10 + dmi.chassis.vendor: ASUSTeK COMPUTER INC. + dmi.chassis.version: 1.0 + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX455LAB.300:bd08/03/2016:svnASUSTeKCOMPUTERINC.:pnX455LAB:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX455LAB:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: + dmi.product.name: X455LAB + dmi.product.version: 1.0 + dmi.sys.vendor: ASUSTeK COMPUTER INC. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1740991/+attachment/5031719/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1740991 Title: Ubuntu 16.04.3 LTS touchpad not work (asus x454L) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1740991/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1740991] Re: Ubuntu 16.04.3 LTS touchpad not work (asus x454L)
Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem? Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.15 kernel[0]. If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'. Once testing of the upstream kernel is complete, please mark this bug as "Confirmed". Thanks in advance. [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.15-rc6 ** Changed in: linux (Ubuntu) Importance: Undecided => Medium -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1740991 Title: Ubuntu 16.04.3 LTS touchpad not work (asus x454L) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1740991/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
