[Bug 1754492] Re: Dell XPS 15 - Turned off Keyboard backlight turns on after resuming from suspend

2018-04-26 Thread Kai-Heng Feng
Which laptop light do you refer to?

I can't find any PCIe errors from the dmesg in the bug report.

Also, I guess it's time to try Bionic (18.04). The GNOME in 16.04 is
quite old.

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Title:
  Dell XPS 15 - Turned off Keyboard backlight turns on after resuming
  from suspend

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[Bug 1754492] Re: Dell XPS 15 - Turned off Keyboard backlight turns on after resuming from suspend

2018-04-26 Thread Bob Merhebi
Thanks. I'll try it this weekend.
Moreover, I'd like to add that when suspended the laptop light remains solid. 
Wouldn't it be more appropriate to have it "beat"?

Also, I am getting a pcierrors during boot among other problems. I
reported them in another bug: https://bugs.launchpad.net/ubuntu-
gnome/+bug/1766327

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Title:
  Dell XPS 15 - Turned off Keyboard backlight turns on after resuming
  from suspend

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[Bug 1754492] Re: Dell XPS 15 - Turned off Keyboard backlight turns on after resuming from suspend

2018-04-25 Thread Kai-Heng Feng
Hi, I've built a new one base on latest Artful kernel, please try it:
https://people.canonical.com/~khfeng/lp1754492-2/

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Title:
  Dell XPS 15 - Turned off Keyboard backlight turns on after resuming
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[Bug 1754492] Re: Dell XPS 15 - Turned off Keyboard backlight turns on after resuming from suspend

2018-04-24 Thread Bob Merhebi
@Kai-Heng, I've recently reinstalled Ubuntu Gnome and now have kernel
4.13.0-39-generic. Does that suffice? or does it need to be installed
from the link you specified?

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Title:
  Dell XPS 15 - Turned off Keyboard backlight turns on after resuming
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[Bug 1754492] Re: Dell XPS 15 - Turned off Keyboard backlight turns on after resuming from suspend

2018-03-20 Thread Kai-Heng Feng
Please try kernel in https://people.canonical.com/~khfeng/lp1754492/

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Title:
  Dell XPS 15 - Turned off Keyboard backlight turns on after resuming
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[Bug 1754492] Re: Dell XPS 15 - Turned off Keyboard backlight turns on after resuming from suspend

2018-03-09 Thread Bob Merhebi
@Joseph, It existed since I first installed Ubuntu Gnome on this (new)
machine back in August.

** Changed in: linux (Ubuntu)
   Status: Incomplete => Confirmed

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Title:
  Dell XPS 15 - Turned off Keyboard backlight turns on after resuming
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[Bug 1754492] Re: Dell XPS 15 - Turned off Keyboard backlight turns on after resuming from suspend

2018-03-09 Thread Bob Merhebi
apport information

** Tags added: apport-collected

** Description changed:

  On the Dell XPS 15 (2017; 9560) the turned off keyboard backlight turns
  back on following a suspend.
  
  Ubuntu GNOME
  
  Distributor ID: Ubuntu
  Description: Ubuntu 16.04.4 LTS
  Release: 16.04
  Codename: xenial
  
  Linux krypton 4.13.0-36-generic #40~16.04.1-Ubuntu SMP
+ --- 
+ ApportVersion: 2.20.1-0ubuntu2.15
+ Architecture: amd64
+ AudioDevicesInUse:
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC0:  hadron 2553 F pulseaudio
+ CurrentDesktop: GNOME
+ DistroRelease: Ubuntu 16.04
+ EcryptfsInUse: Yes
+ HibernationDevice: RESUME=UUID=9def3c5c-92fd-4360-a403-30fc2e7e6a96
+ InstallationDate: Installed on 2017-08-14 (207 days ago)
+ InstallationMedia: Ubuntu-GNOME 16.04.3 LTS "Xenial Xerus" - Release amd64 
(20170801)
+ Lsusb:
+  Bus 002 Device 007: ID 090c:1000 Silicon Motion, Inc. - Taiwan (formerly 
Feiya Technology Corp.) Flash Drive
+  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
+  Bus 001 Device 002: ID 0cf3:e300 Atheros Communications, Inc. 
+  Bus 001 Device 003: ID 0c45:6713 Microdia 
+  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+ MachineType: Dell Inc. XPS 15 9560
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.13.0-36-generic.efi.signed 
root=UUID=2149c19b-fca4-49d2-809b-e28952692af2 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 4.13.0-36.40~16.04.1-generic 4.13.13
+ RelatedPackageVersions:
+  linux-restricted-modules-4.13.0-36-generic N/A
+  linux-backports-modules-4.13.0-36-generic  N/A
+  linux-firmware 1.157.17
+ Tags:  xenial
+ Uname: Linux 4.13.0-36-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip kismet libvirtd lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 12/15/2017
+ dmi.bios.vendor: Dell Inc.
+ dmi.bios.version: 1.7.0
+ dmi.board.name: 05FFDN
+ dmi.board.vendor: Dell Inc.
+ dmi.board.version: A00
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Dell Inc.
+ dmi.modalias: 
dmi:bvnDellInc.:bvr1.7.0:bd12/15/2017:svnDellInc.:pnXPS159560:pvr:rvnDellInc.:rn05FFDN:rvrA00:cvnDellInc.:ct10:cvr:
+ dmi.product.family: XPS
+ dmi.product.name: XPS 15 9560
+ dmi.sys.vendor: Dell Inc.

** Attachment added: "AlsaInfo.txt"
   
https://bugs.launchpad.net/bugs/1754492/+attachment/5074465/+files/AlsaInfo.txt

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Title:
  Dell XPS 15 - Turned off Keyboard backlight turns on after resuming
  from suspend

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[Bug 1754492] Re: Dell XPS 15 - Turned off Keyboard backlight turns on after resuming from suspend

2018-03-08 Thread Joseph Salisbury
Did this issue start happening after an update/upgrade?  Was there a
prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v4.16 kernel[0].

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as
"Confirmed".


Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.16-rc4

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

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Title:
  Dell XPS 15 - Turned off Keyboard backlight turns on after resuming
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[Bug 1754492] Re: Dell XPS 15 - Turned off Keyboard backlight turns on after resuming from suspend

2018-03-08 Thread Bob Merhebi
Distributor ID: Ubuntu
Description:Ubuntu 16.04.4 LTS
Release:16.04
Codename:   xenial

Linux krypton 4.13.0-36-generic #40~16.04.1-Ubuntu SMP




** Description changed:

  On the Dell XPS 15 (2017; 9560) the turned off keyboard backlight turns
  back on following a suspend.
+ 
+ 
+ Distributor ID: Ubuntu
+ Description: Ubuntu 16.04.4 LTS
+ Release: 16.04
+ Codename: xenial
+ 
+ Linux krypton 4.13.0-36-generic #40~16.04.1-Ubuntu SMP

** Description changed:

  On the Dell XPS 15 (2017; 9560) the turned off keyboard backlight turns
  back on following a suspend.
  
+ Ubuntu GNOME
  
  Distributor ID: Ubuntu
  Description: Ubuntu 16.04.4 LTS
  Release: 16.04
  Codename: xenial
  
  Linux krypton 4.13.0-36-generic #40~16.04.1-Ubuntu SMP

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Title:
  Dell XPS 15 - Turned off Keyboard backlight turns on after resuming
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