[Bug 1761693] Re: Wifi realtek 8822be BUG <=18.04
done. https://bugzilla.kernel.org/show_bug.cgi?id=199651 ** Bug watch added: Linux Kernel Bug Tracker #199651 https://bugzilla.kernel.org/show_bug.cgi?id=199651 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1761693 Title: Wifi realtek 8822be BUG <=18.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1761693/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1761693] Re: Wifi realtek 8822be BUG <=18.04
Please file an upstream bug at https://bugzilla.kernel.org/ Product: Drivers Component: network-wireless -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1761693 Title: Wifi realtek 8822be BUG <=18.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1761693/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1761693] Re: Wifi realtek 8822be BUG <=18.04
Hello some new data about this issue, While testing the new stable version of the bionic beaver i detected something interesting. The wifi connection or the network manager only switches off when i open the browser. I used the bionic beaver (2018-04-25 22:47) bootable USB and i have made this log book for you: image 1 - boot; image 2 - wifi connection; image 3, 4 and 5 - ping (www.google.com; www.ubuntu.com) without problems; image 6 - opening firefox (waiting 10 sec before trying again ping). image 7 - In the end, neither ping or firefox are receiving packages; image 8 - wifi loses connection and the signal is lost; image 9 - wifi network vanish. Attached are the images and dmesg log of the beginning of the process and at the end. ** Attachment added: "imagesPlusDmesg.zip" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1761693/+attachment/5127534/+files/imagesPlusDmesg.zip -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1761693 Title: Wifi realtek 8822be BUG <=18.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1761693/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1761693] Re: Wifi realtek 8822be BUG <=18.04
Meanwhile, i upgraded my kernel for the version 4.17-rc1 but the problem remains. When i boot the machine the system detects the wifi but he only works for a few sec (5/10 sec max). Then the wifi loses connection from the network that he was connected and in the end (20/30 sec) the Available networks disappear and the network manager stops working.Also, during this 20/30 sec process the operating system seems to be limited and slower To mitigate this problem i have made two things: 1º /etc/modprobe.d/blacklist.conf -> blacklist rtl8822be (Because i found out that in the system was two wifi drivers) 2º /etc/modprobe.d/r8822be.conf -> options r8822be aspm=0 When i do this, the wifi card works fine, the operation system works smooth and i can reboot the system without problem!This works in ubuntu, linux mint, and other distribution that i have tested due to this problem. Kindly regards. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1761693 Title: Wifi realtek 8822be BUG <=18.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1761693/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1761693] Re: Wifi realtek 8822be BUG <=18.04
Thx for the info. I will wait that the final bionic beaver version comes out and i will try the new kernel on that version. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1761693 Title: Wifi realtek 8822be BUG <=18.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1761693/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1761693] Re: Wifi realtek 8822be BUG <=18.04
Please try v4.17-rc1. There are some new commits for 8822be. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1761693 Title: Wifi realtek 8822be BUG <=18.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1761693/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1761693] Re: Wifi realtek 8822be BUG <=18.04
[ 140.014404] ---[ end trace 06d9b1a38644b1a5 ]--- [ 146.093218] r8822be: [ERR]Pwr cmd polling timeout!! [ 146.093228] r8822be: [ERR]Pwr cmd offset : 5!! [ 146.093231] r8822be: [ERR]Pwr cmd value : 0!! [ 146.093235] r8822be: [ERR]Pwr cmd msk : 2!! [ 146.093238] r8822be: [ERR]Read offset = 5 value = 2!! [ 146.093242] r8822be: [Err]pwr sub seq parser fail, status = 0x28! [ 146.093245] r8822be: Handle power off cmd error [ 159.806294] r8822be: halmac_init_hal failed [ 159.806317] r8822be: halmac_init_hal failed [ 159.806333] r8822be: halmac_init_hal failed [ 159.806350] r8822be: halmac_init_hal failed [ 159.806366] r8822be: halmac_init_hal failed [ 159.806381] r8822be: halmac_init_hal failed [ 159.806396] r8822be: halmac_init_hal failed [ 159.806411] r8822be: halmac_init_hal failed [ 159.806427] r8822be: halmac_init_hal failed [ 159.806442] r8822be: halmac_init_hal failed [ 165.923616] r8822be: [ERR]Pwr cmd polling timeout!! [ 165.923626] r8822be: [ERR]Pwr cmd offset : 5!! [ 165.923630] r8822be: [ERR]Pwr cmd value : 0!! [ 165.923633] r8822be: [ERR]Pwr cmd msk : 2!! [ 165.923637] r8822be: [ERR]Read offset = 5 value = 2!! [ 165.923640] r8822be: [Err]pwr sub seq parser fail, status = 0x28! [ 165.923644] r8822be: Handle power off cmd error [ 198.838942] r8822be: halmac_init_hal failed [ 198.838966] r8822be: halmac_init_hal failed [ 198.838982] r8822be: halmac_init_hal failed [ 198.838997] r8822be: halmac_init_hal failed [ 198.839013] r8822be: halmac_init_hal failed [ 198.839029] r8822be: halmac_init_hal failed [ 198.839044] r8822be: halmac_init_hal failed [ 198.839060] r8822be: halmac_init_hal failed [ 198.839076] r8822be: halmac_init_hal failed [ 198.839091] r8822be: halmac_init_hal failed [ 204.947841] r8822be: [ERR]Pwr cmd polling timeout!! [ 204.947851] r8822be: [ERR]Pwr cmd offset : 5!! [ 204.947854] r8822be: [ERR]Pwr cmd value : 0!! [ 204.947858] r8822be: [ERR]Pwr cmd msk : 2!! [ 204.947861] r8822be: [ERR]Read offset = 5 value = 2!! [ 204.947864] r8822be: [Err]pwr sub seq parser fail, status = 0x28! [ 204.947868] r8822be: Handle power off cmd error [ 262.061429] r8822be: halmac_init_hal failed [ 262.061481] r8822be: halmac_init_hal failed [ 262.061524] r8822be: halmac_init_hal failed [ 262.061568] r8822be: halmac_init_hal failed [ 262.061607] r8822be: halmac_init_hal failed [ 262.061646] r8822be: halmac_init_hal failed [ 262.061685] r8822be: halmac_init_hal failed [ 262.061728] r8822be: halmac_init_hal failed [ 262.061767] r8822be: halmac_init_hal failed [ 262.061807] r8822be: halmac_init_hal failed [ 268.168199] r8822be: [ERR]Pwr cmd polling timeout!! [ 268.168209] r8822be: [ERR]Pwr cmd offset : 5!! [ 268.168212] r8822be: [ERR]Pwr cmd value : 0!! [ 268.168216] r8822be: [ERR]Pwr cmd msk : 2!! [ 268.168219] r8822be: [ERR]Read offset = 5 value = 2!! [ 268.168222] r8822be: [Err]pwr sub seq parser fail, status = 0x28! [ 268.168226] r8822be: Handle power off cmd error [ 295.841849] r8822be: halmac_init_hal failed [ 295.841871] r8822be: halmac_init_hal failed [ 295.841888] r8822be: halmac_init_hal failed [ 295.841903] r8822be: halmac_init_hal failed [ 295.841918] r8822be: halmac_init_hal failed [ 295.841933] r8822be: halmac_init_hal failed [ 295.841947] r8822be: halmac_init_hal failed [ 295.841962] r8822be: halmac_init_hal failed [ 295.841977] r8822be: halmac_init_hal failed [ 295.841991] r8822be: halmac_init_hal failed [ 301.971851] r8822be: [ERR]Pwr cmd polling timeout!! [ 301.971860] r8822be: [ERR]Pwr cmd offset : 5!! [ 301.971864] r8822be: [ERR]Pwr cmd value : 0!! [ 301.971867] r8822be: [ERR]Pwr cmd msk : 2!! [ 301.971871] r8822be: [ERR]Read offset = 5 value = 2!! [ 301.971874] r8822be: [Err]pwr sub seq parser fail, status = 0x28! [ 301.971878] r8822be: Handle power off cmd error [ 359.020255] r8822be: halmac_init_hal failed [ 359.020308] r8822be: halmac_init_hal failed [ 359.020352] r8822be: halmac_init_hal failed [ 359.020395] r8822be: halmac_init_hal failed [ 359.020438] r8822be: halmac_init_hal failed [ 359.020481] r8822be: halmac_init_hal failed [ 359.020523] r8822be: halmac_init_hal failed [ 359.020567] r8822be: halmac_init_hal failed [ 359.020623] r8822be: halmac_init_hal failed [ 359.020659] r8822be: halmac_init_hal failed [ 365.139560] r8822be: [ERR]Pwr cmd polling timeout!! [ 365.139570] r8822be: [ERR]Pwr cmd offset : 5!! [ 365.139573] r8822be: [ERR]Pwr cmd value : 0!! [ 365.139577] r8822be: [ERR]Pwr cmd msk : 2!! [ 365.139580] r8822be: [ERR]Read offset = 5 value = 2!! [ 365.139584] r8822be: [Err]pwr sub seq parser fail, status = 0x28! [ 365.139587] r8822be: Handle power off cmd error [ 422.054917] r8822be: halmac_init_hal failed [ 422.054971] r8822be: halmac_init_hal failed [ 422.055016] r8822be: halmac_init_hal failed [ 422.055060] r8822be: halmac_init_hal failed [ 422.055104] r8822be: halmac_init_hal failed [ 422.055147] r8822be: halmac_init_hal failed [ 422.055191] r8822be: halmac_init_hal failed
[Bug 1761693] Re: Wifi realtek 8822be BUG <=18.04
After 24h i can confirm that my solution is not stable. If i turn off the machine the problem is back and this time is not speed in question but the network manager that will "collapse". Anyway, i can confirm that i can use the wifi card in any frequency, but is not stable and will drop after boot many times until the network manager crash. ** Changed in: linux (Ubuntu) Status: Incomplete => New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1761693 Title: Wifi realtek 8822be BUG <=18.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1761693/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1761693] Re: Wifi realtek 8822be BUG <=18.04
I think i solve the problem using this process: 1º Fresh Ubuntu system. 2º Pick another driver for the chipset card -> rtlwifi-next -> https://github.com/rtlwifi-linux/rtlwifi-next 3º Reboot the machine. So you can try to solve problem for stable version: 26th April Stable Ubuntu 18.04 LTS NOTE: i can not confirme that this will work in the kernel 4.16. ** Attachment added: "speedtest.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1761693/+attachment/5105646/+files/speedtest.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1761693 Title: Wifi realtek 8822be BUG <=18.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1761693/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1761693] Re: Wifi realtek 8822be BUG <=18.04
The debug works like : 1º I started by doing a "fresh" installation of Ubuntu 2º I checked the system first and i tried to use the wifi. (won´t work) The files are: -> iwconfig.txt; -> Hardware_data.txt (Data of the chipset); -> dmesg_first (dmesg report) -> Pictures -> first_1 (wifi list) , first_2 (trying to use) , first_3 (wifi list disappeared) -> dmes_sec.txt 3º applying commands -> modprobe -rv r8822be -> modprobe -v r8822be aspm=0 4º Wifi working but 2.4ghz normal and 5ghz very slow -> iwconfig_after.txt -> dmesg_after.txt ** Attachment added: "Debug data" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1761693/+attachment/5105524/+files/r8822be_info.zip -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1761693 Title: Wifi realtek 8822be BUG <=18.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1761693/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1761693] Re: Wifi realtek 8822be BUG <=18.04
Lastly, in the version v4.16 kernel[0] wifi won't work in any moment -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1761693 Title: Wifi realtek 8822be BUG <=18.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1761693/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1761693] Re: Wifi realtek 8822be BUG <=18.04
I am making a little Logbook and picture data about the problem and i will put it here later. Anyway, i run apport-collect 1761693 as requested and the data is being collected and I will send it to you. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1761693 Title: Wifi realtek 8822be BUG <=18.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1761693/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1761693] Re: Wifi realtek 8822be BUG <=18.04
apport information ** Tags added: apport-collected bionic staging ** Description changed: I am a regular linux user and i have bought last week a new computer that comes with the realtek 8822be wireless chipset. While using Ubuntu 16.04(Kernel version updated to 4.14 where we started to have support to this chipset) or both 18.04 beta 1 and final version i found a problem: 1º when i boot all this versions with the kernel version >= 4.14, i found out that the driver is instaled and she is detected in the network manager.Anyway, when i used she won´t work and in few secconds later will shutdown. When i go to the wifi settings i can´t find networks! 2º I use modprobe so that i can manipulate my drivers/modules and i can start to work with my wifi card: -> modprobe -rv r8822be -> modprobe -v r8822be aspm=0 The problem is that when i connect to a 5ghz frequency router, i have very slow download speed 8 mbps max (Usually my speed is approximately 200/210 mbps in wifi mode).In the outher hand when i connect to a 2.4ghz frequency router it works fine! Thanks Best regards + --- + ApportVersion: 2.20.9-0ubuntu2 + Architecture: amd64 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC0: teste 1285 F pulseaudio + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 18.04 + HibernationDevice: RESUME=UUID=9fdace6b-915c-4770-8261-aa8dcaa735b1 + InstallationDate: Installed on 2018-04-07 (0 days ago) + InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Beta amd64 (20180404) + MachineType: ASUSTeK COMPUTER INC. X411UN + Package: linux (not installed) + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-13-generic.efi.signed root=UUID=1d0c4a1b-32fe-43b2-ae21-2b0d9101e5fc ro quiet splash vt.handoff=1 + ProcVersionSignature: Ubuntu 4.15.0-13.14-generic 4.15.10 + RelatedPackageVersions: + linux-restricted-modules-4.15.0-13-generic N/A + linux-backports-modules-4.15.0-13-generic N/A + linux-firmware 1.173 + StagingDrivers: r8822be + Tags: bionic staging + Uname: Linux 4.15.0-13-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 08/04/2017 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: X411UN.300 + dmi.board.asset.tag: ATN12345678901234567 + dmi.board.name: X411UN + dmi.board.vendor: ASUSTeK COMPUTER INC. + dmi.board.version: 1.0 + dmi.chassis.asset.tag: No Asset Tag + dmi.chassis.type: 10 + dmi.chassis.vendor: ASUSTeK COMPUTER INC. + dmi.chassis.version: 1.0 + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX411UN.300:bd08/04/2017:svnASUSTeKCOMPUTERINC.:pnX411UN:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX411UN:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: + dmi.product.family: X + dmi.product.name: X411UN + dmi.product.version: 1.0 + dmi.sys.vendor: ASUSTeK COMPUTER INC. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1761693/+attachment/5105396/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1761693 Title: Wifi realtek 8822be BUG <=18.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1761693/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1761693] Re: Wifi realtek 8822be BUG <=18.04
Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.16 kernel[0]. If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'. Once testing of the upstream kernel is complete, please mark this bug as "Confirmed". Thanks in advance. [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.16 ** Changed in: linux (Ubuntu) Importance: Undecided => Medium -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1761693 Title: Wifi realtek 8822be BUG <=18.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1761693/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1761693] Re: Wifi realtek 8822be BUG <=18.04
** Package changed: ubuntu => linux (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1761693 Title: Wifi realtek 8822be BUG <=18.04 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1761693/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs