[Bug 1775443] Re: Ubuntu 18.04 Bluetooth Crash

2020-01-04 Thread Curtis
Thanks for following up. I had forgotten about this bug as I haven't had
trouble with this in probably 6 months or more. Other than installing
software updates, I didn't do anything to fix it. But it seems to be
resolved for me.

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Title:
  Ubuntu 18.04 Bluetooth Crash

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[Bug 1775443] Re: Ubuntu 18.04 Bluetooth Crash

2019-12-26 Thread You-Sheng Yang
This seems to be a kernel/firmware issue, but the attached logs do not
reveal much information when it occurs. I'll suggest you to:

1. try to capture the log with `apport` after the symptom happens again.
If you're not the reporter, file a new bug instead.

2. please try new kernel from Focal or mainline[1], and/or linux-
firmware package.

[1]: https://kernel.ubuntu.com/~kernel-ppa/mainline/

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Title:
  Ubuntu 18.04 Bluetooth Crash

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[Bug 1775443] Re: Ubuntu 18.04 Bluetooth Crash

2019-12-26 Thread Laurent Dinclaux
This issue drives me crazy

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Title:
  Ubuntu 18.04 Bluetooth Crash

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[Bug 1775443] Re: Ubuntu 18.04 Bluetooth Crash

2018-08-18 Thread Launchpad Bug Tracker
[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
   Status: Incomplete => Expired

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Title:
  Ubuntu 18.04 Bluetooth Crash

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[Bug 1775443] Re: Ubuntu 18.04 Bluetooth Crash

2018-06-19 Thread Curtis
After testing for the last week, the new kernel has not completely
solved the problem, though bluetooth does crash less frequently (once
every day or two instead of multiple times per day) when using the new
kernel.

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Title:
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[Bug 1775443] Re: Ubuntu 18.04 Bluetooth Crash

2018-06-08 Thread Curtis
Sure thing. I've updated to 4.17.0-041700-generic and will post back
early next week after testing. Thanks!

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Title:
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[Bug 1775443] Re: Ubuntu 18.04 Bluetooth Crash

2018-06-08 Thread Joseph Salisbury
Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v4.17 kernel[0].

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as
"Confirmed".


Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.17

** Changed in: linux (Ubuntu)
   Importance: Undecided => High

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[Bug 1775443] Re: Ubuntu 18.04 Bluetooth Crash

2018-06-06 Thread Guido
** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

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[Bug 1775443] Re: Ubuntu 18.04 Bluetooth Crash

2018-06-06 Thread Curtis
** Description changed:

+ I am having trouble with the bluetooth connection between the laptop and
+ my Logitech MX Master wireless mouse. The computer will lose connection
+ with the mouse multiple times per day. When this happens, the bluetooth
+ icon in the upper right-hand corner of the screen disappears. Checking
+ the Bluetooth system preference panel, Bluetooth is turned off. I can
+ toggle the switch to "on" but bluetooth remains off. Neither restarting
+ the computer nor power cycling the computer bring bluetooth back. $ sudo
+ service bluetooth restart also doesn't work. The only way I have found
+ to renable bluetooth is:
+ 
+ 1. reboot
+ 2. disable bluetooth in BIOS
+ 3. reboot
+ 4. enable bluetooth in BIOS
+ 5. reboot
+ 
+ Also, I was running Ubuntu 16.04 until this past Friday. I experienced
+ this problem under 16.04 but it happened much less frequently (once
+ every couple weeks or so). I upgraded to 18.04 ahead of 18.04.1 in hopes
+ that a newer kernel/driver would work better with my brand new hardware.
+ Now, under 18.04, bluetooth is crashing multiple times per day.
+ 
  Here's the output of `grep blue /var/log/syslog`:
  Jun  6 09:12:41 Precision-5520 bluetoothd[3189]: 
src/adapter.c:dev_class_changed_callback() Class: 0x00
  Jun  6 09:12:41 Precision-5520 bluetoothd[3189]: 
src/adapter.c:new_settings_callback() Settings: 0x0ada
  Jun  6 09:12:41 Precision-5520 bluetoothd[3189]: 
src/adapter.c:settings_changed() Changed settings: 0x0001
  Jun  6 09:12:41 Precision-5520 bluetoothd[3189]: 
src/adapter.c:cancel_passive_scanning()
  Jun  6 09:12:41 Precision-5520 bluetoothd[3189]: 
src/adapter.c:adapter_remove_connection()
  Jun  6 09:12:41 Precision-5520 bluetoothd[3189]: 
src/adapter.c:adapter_remove_connection()
  Jun  6 09:12:41 Precision-5520 bluetoothd[3189]: src/adapter.c:adapter_stop() 
adapter /org/bluez/hci0 has been disabled
  Jun  6 09:12:41 Precision-5520 bluetoothd[3189]: 
src/device.c:att_disconnected_cb()
  Jun  6 09:12:41 Precision-5520 bluetoothd[3189]: 
src/device.c:att_disconnected_cb() Software caused connection abort (103)
  Jun  6 09:12:41 Precision-5520 bluetoothd[3189]: src/service.c:change_state() 
0x565278ad2320: device F9:9B:77:D9:08:61 profile batt-profile state changed: 
connected -> disconnecting (0)
  Jun  6 09:12:41 Precision-5520 bluetoothd[3189]: src/service.c:change_state() 
0x565278ad2320: device F9:9B:77:D9:08:61 profile batt-profile state changed: 
disconnecting -> disconnected (0)
  Jun  6 09:12:41 Precision-5520 bluetoothd[3189]: src/service.c:change_state() 
0x565278ad2230: device F9:9B:77:D9:08:61 profile deviceinfo state changed: 
connected -> disconnecting (0)
  Jun  6 09:12:41 Precision-5520 bluetoothd[3189]: src/service.c:change_state() 
0x565278ad2230: device F9:9B:77:D9:08:61 profile deviceinfo state changed: 
disconnecting -> disconnected (0)
  Jun  6 09:12:41 Precision-5520 bluetoothd[3189]: src/service.c:change_state() 
0x565278adce30: device F9:9B:77:D9:08:61 profile gap-profile state changed: 
connected -> disconnecting (0)
  Jun  6 09:12:41 Precision-5520 bluetoothd[3189]: src/service.c:change_state() 
0x565278adce30: device F9:9B:77:D9:08:61 profile gap-profile state changed: 
disconnecting -> disconnected (0)
  Jun  6 09:12:41 Precision-5520 bluetoothd[3189]: src/service.c:change_state() 
0x565278adc150: device F9:9B:77:D9:08:61 profile input-hog state changed: 
connected -> disconnecting (0)
  Jun  6 09:12:41 Precision-5520 bluetoothd[3189]: 
attrib/gattrib.c:g_attrib_unref() 0x565278add490: g_attrib_unref=1
  Jun  6 09:12:41 Precision-5520 bluetoothd[3189]: src/service.c:change_state() 
0x565278adc150: device F9:9B:77:D9:08:61 profile input-hog state changed: 
disconnecting -> disconnected (0)
  Jun  6 09:12:41 Precision-5520 bluetoothd[3189]: 
src/gatt-client.c:btd_gatt_client_disconnected() Device disconnected. Cleaning 
up.
  Jun  6 09:12:41 Precision-5520 bluetoothd[3189]: 
attrib/gattrib.c:g_attrib_unref() 0x565278add490: g_attrib_unref=0
  Jun  6 09:12:41 Precision-5520 bluetoothd[3189]: 
src/adapter.c:index_removed() index 0
  Jun  6 09:12:41 Precision-5520 bluetoothd[3189]: 
src/adapter.c:adapter_unregister() Unregister path: /org/bluez/hci0
  Jun  6 09:12:41 Precision-5520 bluetoothd[3189]: 
src/adapter.c:adapter_remove() Removing adapter /org/bluez/hci0
  Jun  6 09:12:41 Precision-5520 bluetoothd[3189]: src/device.c:device_remove() 
Removing device /org/bluez/hci0/dev_F9_9B_77_D9_08_61
  Jun  6 09:12:41 Precision-5520 bluetoothd[3189]: src/service.c:change_state() 
0x565278ad2320: device F9:9B:77:D9:08:61 profile batt-profile state changed: 
disconnected -> unavailable (0)
  Jun  6 09:12:41 Precision-5520 bluetoothd[3189]: 
profiles/battery/battery.c:batt_remove() BATT profile remove (F9:9B:77:D9:08:61)
  Jun  6 09:12:41 Precision-5520 bluetoothd[3189]: 
src/service.c:btd_service_unref() 0x565278ad2320: ref=0
  Jun  6 09:12:41 Precision-5520 bluetoothd[3189]: src/service.c:change_state() 
0x565278ad2230: 

[Bug 1775443] Re: Ubuntu 18.04 Bluetooth Crash

2018-06-06 Thread Curtis
** No longer affects: linux-signed (Ubuntu)

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Title:
  Ubuntu 18.04 Bluetooth Crash

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[Bug 1775443] Re: Ubuntu 18.04 Bluetooth Crash

2018-06-06 Thread Curtis
apport information

** Tags added: apport-collected

** Description changed:

  Posted a question here and it was recommended that I file a kernel bug
  report: https://askubuntu.com/questions/1044235/18-04-bluetooth-crashing
  
  $ lsb_release -rd
  Description:  Ubuntu 18.04 LTS
  Release:  18.04
  
  $ apt-cache policy bluez
  bluez:
Installed: 5.48-0ubuntu3
Candidate: 5.48-0ubuntu3
Version table:
   *** 5.48-0ubuntu3 500
  500 http://archive.ubuntu.com/ubuntu bionic/main amd64 Packages
  100 /var/lib/dpkg/status
  
  $ apt-cache policy blueman 
  blueman:
Installed: 2.0.5-1ubuntu1
Candidate: 2.0.5-1ubuntu1
Version table:
   *** 2.0.5-1ubuntu1 500
  500 http://archive.ubuntu.com/ubuntu bionic/universe amd64 Packages
  100 /var/lib/dpkg/status
  
  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: linux-image-4.15.0-22-generic 4.15.0-22.24
  ProcVersionSignature: Ubuntu 4.15.0-22.24-generic 4.15.17
  Uname: Linux 4.15.0-22-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.9-0ubuntu7.1
  Architecture: amd64
  CurrentDesktop: GNOME
  Date: Wed Jun  6 10:48:07 2018
  DistributionChannelDescriptor:
   # This is a distribution channel descriptor
   # For more information see 
http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-somerville-xenial-amd64-20160624-2
  InstallationDate: Installed on 2018-01-12 (145 days ago)
  InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 
20160624-10:47
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: linux-signed
  UpgradeStatus: Upgraded to bionic on 2018-06-01 (4 days ago)
+ --- 
+ ApportVersion: 2.20.9-0ubuntu7.1
+ Architecture: amd64
+ AudioDevicesInUse:
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC0:  cspencer   2416 F pulseaudio
+ CurrentDesktop: GNOME
+ DistributionChannelDescriptor:
+  # This is a distribution channel descriptor
+  # For more information see 
http://wiki.ubuntu.com/DistributionChannelDescriptor
+  canonical-oem-somerville-xenial-amd64-20160624-2
+ DistroRelease: Ubuntu 18.04
+ InstallationDate: Installed on 2018-01-12 (145 days ago)
+ InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 
20160624-10:47
+ MachineType: Dell Inc. Precision 5520
+ NonfreeKernelModules: nvidia_modeset nvidia
+ Package: linux-signed
+ ProcEnviron:
+  TERM=xterm-256color
+  PATH=(custom, no user)
+  XDG_RUNTIME_DIR=
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-22-generic 
root=UUID=602f267c-ef2b-4892-8b98-8dda563da166 ro acpi_rev_override quiet 
splash vt.handoff=1
+ ProcVersionSignature: Ubuntu 4.15.0-22.24-generic 4.15.17
+ RelatedPackageVersions:
+  linux-restricted-modules-4.15.0-22-generic N/A
+  linux-backports-modules-4.15.0-22-generic  N/A
+  linux-firmware 1.173.1
+ Tags:  bionic
+ Uname: Linux 4.15.0-22-generic x86_64
+ UpgradeStatus: Upgraded to bionic on 2018-06-01 (4 days ago)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 04/23/2018
+ dmi.bios.vendor: Dell Inc.
+ dmi.bios.version: 1.9.4
+ dmi.board.name: 06X96V
+ dmi.board.vendor: Dell Inc.
+ dmi.board.version: A00
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Dell Inc.
+ dmi.modalias: 
dmi:bvnDellInc.:bvr1.9.4:bd04/23/2018:svnDellInc.:pnPrecision5520:pvr:rvnDellInc.:rn06X96V:rvrA00:cvnDellInc.:ct10:cvr:
+ dmi.product.family: Precision
+ dmi.product.name: Precision 5520
+ dmi.sys.vendor: Dell Inc.

** Attachment added: "AlsaInfo.txt"
   
https://bugs.launchpad.net/bugs/1775443/+attachment/5149466/+files/AlsaInfo.txt

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  Ubuntu 18.04 Bluetooth Crash

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[Bug 1775443] Re: Ubuntu 18.04 Bluetooth Crash

2018-06-06 Thread Pilot6
** Also affects: linux (Ubuntu)
   Importance: Undecided
   Status: New

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Title:
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