[Bug 1778817] Re: release upgrade from xenial to bionic desktop: screen locks itself, password to unlock fails

2021-03-29 Thread Colin Watson
** Changed in: compiz (Ubuntu Bionic)
   Status: Fix Released => Invalid

** Changed in: compiz (Ubuntu)
   Status: Fix Released => Triaged

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  release upgrade from xenial to bionic desktop: screen locks itself,
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[Bug 1778817] Re: release upgrade from xenial to bionic desktop: screen locks itself, password to unlock fails

2021-03-29 Thread a59ff5
** Changed in: compiz (Ubuntu Bionic)
   Status: Invalid => Fix Released

** Changed in: compiz (Ubuntu)
   Status: Triaged => Fix Released

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  release upgrade from xenial to bionic desktop: screen locks itself,
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[Bug 1778817] Re: release upgrade from xenial to bionic desktop: screen locks itself, password to unlock fails

2018-12-18 Thread Steve Langasek
It is not invalid; it is a regression vs all previous screen lock
implementations that compiz does pam handling in process instead of in a
helper process, making it vulnerable to this kind of library skew.

** Changed in: compiz (Ubuntu)
   Status: Invalid => Triaged

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[Bug 1778817] Re: release upgrade from xenial to bionic desktop: screen locks itself, password to unlock fails

2018-12-18 Thread Andrea Azzarone
Marking compiz as invalid because this is a ubuntu-release-upgrader
problem.

** Changed in: compiz (Ubuntu)
   Status: New => Invalid

** Changed in: compiz (Ubuntu Bionic)
   Status: New => Invalid

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  release upgrade from xenial to bionic desktop: screen locks itself,
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[Bug 1778817] Re: release upgrade from xenial to bionic desktop: screen locks itself, password to unlock fails

2018-07-19 Thread Launchpad Bug Tracker
This bug was fixed in the package ubuntu-release-upgrader - 1:18.04.21

---
ubuntu-release-upgrader (1:18.04.21) bionic; urgency=medium

  * DistUpgradeQuirks.py: when a snap fails to install try the next one
instead of trying to check the return code of the called process which
causes a Traceback. (LP: #1781412)
  * data/mirrors.cfg: Update the list of official mirrors.

ubuntu-release-upgrader (1:18.04.20) bionic; urgency=medium

  * Purge obsolete packages, if user agrees to remove obsolete
packages. LP: #1775660
  * DistUpgradeQuirks.py, DistUpgradeController.py: move inhibiting of
gnome-session idle so that it is called immediately after the upgrade
starts (LP: #1778817), present a dialog notifying that the lock screen has
been disabled (LP: #1174093), and do not reenable the lock screen as it
may fail to work after a release upgrade. (LP: #1780342)
  * DistUpgradeQuirks.py: Add in a quirk for upgrading to Bionic that will
check if the system has connectivity to the snap store and replace some
desktop packages with snaps to ensure the system is similar to a fresh
install. (LP: #1780841)
  * data/mirrors.cfg: Update the list of official mirrors.

 -- Brian Murray   Sun, 15 Jul 2018 10:16:16 -0700

** Changed in: ubuntu-release-upgrader (Ubuntu Bionic)
   Status: Fix Committed => Fix Released

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[Bug 1778817] Re: release upgrade from xenial to bionic desktop: screen locks itself, password to unlock fails

2018-07-16 Thread Brian Murray
I tested a release upgrade from Ubuntu 16.04 to Ubuntu 18.04 today using
the version of release-upgrader in -proposed and the lock screen did not
appear.

bdmurray@clean-xenial-amd64:/tmp/u-r-u$ grep "release-upgrader version" 
/var/log/dist-upgrade/main.log 
2018-07-16 14:00:39,174 INFO release-upgrader version '18.04.21' started


** Tags removed: verification-needed verification-needed-bionic
** Tags added: verification-done verification-done-bionic

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Title:
  release upgrade from xenial to bionic desktop: screen locks itself,
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[Bug 1778817] Re: release upgrade from xenial to bionic desktop: screen locks itself, password to unlock fails

2018-07-16 Thread Brian Murray
** Description changed:

  [Impact]
  During a release upgrade, the screen should not be locked because the upgrade 
of underlying libraries may leave the system in an inconsistent state where the 
process locking the screen may not be able to unlock it again. (Its possible 
for the screen to lock during the fetching process before the call to 
inhibitIdle happens.)
  
  [Test Case]
  1) Configure a screen lock with a short time period (1 minute) and ensure 
it'll take more than 1 minute to fetch all the packages
  2) Upgrade an Ubuntu 16.04 system to Ubuntu 18.04
  3) Observe the screen locks during the upgrade process
  
  With the version of ubuntu-release-upgrader from -proposed the screen
  will not lock during the fetching process. I wasn't able to recreate the
- bug where the system would not unlock testing that the screen doesn't
- lock should be sufficient to verify this.
+ bug where the system would not unlock but testing that the screen
+ doesn't lock should be sufficient to verify this.
  
  [Regression Potential]
  Code is just being moved from DistUpgradeQuirks.py to 
DistUpgradeController.py but its possible a mistake was made so this should be 
tested carefully.
- 
  
  [Original Description]
  There is code in the ubuntu-release-upgrader to handle this 
(DistUpgrade/DistUpgradeQuirks.py:DistUpgradeQuirks._inhibitIdle).
  
  I have just started a release upgrade of an Ubuntu desktop from xenial
  to bionic with update-manager -d.  After leaving it unattended for a
  while, I came back to find the screen was locked.
  
  /var/log/auth.log includes messages such as:
  
  Jun 26 16:00:45 epona compiz: PAM unable to dlopen(pam_unix.so):
  /lib/security/pam_unix.so: cannot open shared object file: No such file
  or directory
  
  This indicates a problem dlopen()ing the PAM modules (actual path:
  /lib/x86_64-linux-gnu/security/pam_unix.so) because some ABI has changed
  in the system libraries, and the copy loaded into the running compiz
  process does not have the symbols required in order to run this module.
  
  This is the exact reason the screensaver is supposed to be inhibited on
  upgrade.
  
  This is also why every sensible screensaver spawns a fresh helper
  process to handle the authentication through PAM.  compiz (unity),
  apparently, does not.
  
  I do not yet know what symbols have changed to cause this failure.  I'm
  still investigating that.

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Title:
  release upgrade from xenial to bionic desktop: screen locks itself,
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[Bug 1778817] Re: release upgrade from xenial to bionic desktop: screen locks itself, password to unlock fails

2018-07-11 Thread Łukasz Zemczak
Hello Steve, or anyone else affected,

Accepted ubuntu-release-upgrader into bionic-proposed. The package will
build now and be available at https://launchpad.net/ubuntu/+source
/ubuntu-release-upgrader/1:18.04.20 in a few hours, and then in the
-proposed repository.

Please help us by testing this new package.  See
https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how
to enable and use -proposed.Your feedback will aid us getting this
update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug,
mentioning the version of the package you tested and change the tag from
verification-needed-bionic to verification-done-bionic. If it does not
fix the bug for you, please add a comment stating that, and change the
tag to verification-failed-bionic. In either case, without details of
your testing we will not be able to proceed.

Further information regarding the verification process can be found at
https://wiki.ubuntu.com/QATeam/PerformingSRUVerification .  Thank you in
advance!

** Changed in: ubuntu-release-upgrader (Ubuntu Bionic)
   Status: In Progress => Fix Committed

** Tags added: verification-needed verification-needed-bionic

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Title:
  release upgrade from xenial to bionic desktop: screen locks itself,
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[Bug 1778817] Re: release upgrade from xenial to bionic desktop: screen locks itself, password to unlock fails

2018-07-09 Thread Brian Murray
** Description changed:

- During a release upgrade, the screen should not be locked because the
- upgrade of underlying libraries may leave the system in an inconsistent
- state where the process locking the screen may not be able to unlock it
- again.
+ [Impact]
+ During a release upgrade, the screen should not be locked because the upgrade 
of underlying libraries may leave the system in an inconsistent state where the 
process locking the screen may not be able to unlock it again. (Its possible 
for the screen to lock during the fetching process before the call to 
inhibitIdle happens.)
  
- There is code in the ubuntu-release-upgrader to handle this
- (DistUpgrade/DistUpgradeQuirks.py:DistUpgradeQuirks._inhibitIdle).
+ [Test Case]
+ 1) Configure a screen lock with a short time period (1 minute) and ensure 
it'll take more than 1 minute to fetch all the packages
+ 2) Upgrade an Ubuntu 16.04 system to Ubuntu 18.04
+ 3) Observe the screen locks during the upgrade process
+ 
+ With the version of ubuntu-release-upgrader from -proposed the screen
+ will not lock during the fetching process. I wasn't able to recreate the
+ bug where the system would not unlock testing that the screen doesn't
+ lock should be sufficient to verify this.
+ 
+ [Regression Potential]
+ Code is just being moved from DistUpgradeQuirks.py to 
DistUpgradeController.py but its possible a mistake was made so this should be 
tested carefully.
+ 
+ 
+ [Original Description]
+ There is code in the ubuntu-release-upgrader to handle this 
(DistUpgrade/DistUpgradeQuirks.py:DistUpgradeQuirks._inhibitIdle).
  
  I have just started a release upgrade of an Ubuntu desktop from xenial
  to bionic with update-manager -d.  After leaving it unattended for a
  while, I came back to find the screen was locked.
  
  /var/log/auth.log includes messages such as:
  
  Jun 26 16:00:45 epona compiz: PAM unable to dlopen(pam_unix.so):
  /lib/security/pam_unix.so: cannot open shared object file: No such file
  or directory
  
  This indicates a problem dlopen()ing the PAM modules (actual path:
  /lib/x86_64-linux-gnu/security/pam_unix.so) because some ABI has changed
  in the system libraries, and the copy loaded into the running compiz
  process does not have the symbols required in order to run this module.
  
  This is the exact reason the screensaver is supposed to be inhibited on
  upgrade.
  
  This is also why every sensible screensaver spawns a fresh helper
  process to handle the authentication through PAM.  compiz (unity),
  apparently, does not.
  
  I do not yet know what symbols have changed to cause this failure.  I'm
  still investigating that.

** Changed in: ubuntu-release-upgrader (Ubuntu Bionic)
   Status: Triaged => In Progress

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  release upgrade from xenial to bionic desktop: screen locks itself,
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[Bug 1778817] Re: release upgrade from xenial to bionic desktop: screen locks itself, password to unlock fails

2018-07-06 Thread Brian Murray
** Changed in: ubuntu-release-upgrader (Ubuntu Bionic)
 Assignee: (unassigned) => Brian Murray (brian-murray)

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  release upgrade from xenial to bionic desktop: screen locks itself,
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[Bug 1778817] Re: release upgrade from xenial to bionic desktop: screen locks itself, password to unlock fails

2018-07-06 Thread Launchpad Bug Tracker
This bug was fixed in the package ubuntu-release-upgrader - 1:18.10.4

---
ubuntu-release-upgrader (1:18.10.4) cosmic; urgency=medium

  * DistUpgradeQuirks.py, DistUpgradeController.py: move inhibiting of
gnome-session idle so that it is called immediately after the upgrade
starts (LP: #1778817), present a dialog notifying that the lock screen has
been disabled (LP: #1174093), and do not reenable the lock screen as it
may fail to work after a release upgrade. (LP: #1780342)
  * DistUpgradeQuirks.py: Add in a quirk for upgrading to Cosmic that will
check if the system has connectivity to the snap store and replace some
desktop packages with snaps to ensure the system is similar to a fresh
install.

 -- Brian Murray   Fri, 06 Jul 2018 11:21:11 -0700

** Changed in: ubuntu-release-upgrader (Ubuntu)
   Status: In Progress => Fix Released

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  release upgrade from xenial to bionic desktop: screen locks itself,
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[Bug 1778817] Re: release upgrade from xenial to bionic desktop: screen locks itself, password to unlock fails

2018-07-06 Thread Launchpad Bug Tracker
** Branch linked: lp:ubuntu-release-upgrader

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  release upgrade from xenial to bionic desktop: screen locks itself,
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[Bug 1778817] Re: release upgrade from xenial to bionic desktop: screen locks itself, password to unlock fails

2018-07-05 Thread Launchpad Bug Tracker
** Branch linked: lp:~brian-murray/ubuntu-release-upgrader/improve-
inhibit-idle

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  release upgrade from xenial to bionic desktop: screen locks itself,
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[Bug 1778817] Re: release upgrade from xenial to bionic desktop: screen locks itself, password to unlock fails

2018-07-05 Thread Brian Murray
I reported bug 1780342 regarding the lock screen after the upgrade has
completed and one has not rebooted.

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  release upgrade from xenial to bionic desktop: screen locks itself,
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[Bug 1778817] Re: release upgrade from xenial to bionic desktop: screen locks itself, password to unlock fails

2018-07-05 Thread Brian Murray
** Changed in: ubuntu-release-upgrader (Ubuntu)
 Assignee: (unassigned) => Brian Murray (brian-murray)

** Changed in: ubuntu-release-upgrader (Ubuntu)
   Status: Triaged => In Progress

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  release upgrade from xenial to bionic desktop: screen locks itself,
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[Bug 1778817] Re: release upgrade from xenial to bionic desktop: screen locks itself, password to unlock fails

2018-07-05 Thread Steve Langasek
syslog search for 'inhibit':

$ zgrep -i inhibit /var/log/syslog.*
/var/log/syslog.5.gz:Jun 26 11:56:40 epona org.freedesktop.Notifications[1961]: 
** (notify-osd:2212): WARNING **: dnd_is_idle_inhibited(): got error "No such 
method 'IsInhibited'"
$

so, not interesting.

/var/log/dist-upgrade/main.log attached.  Critical section is:

2018-06-26 15:30:27,637 DEBUG found components: {'bionic': {'universe', 
'multiverse', 'main', 'restricted'}, 'bionic-security': {'universe', 
'multiverse', 'main', 'restricted'}, 'bionic-updates': {'universe', 
'multiverse', 'main', 'restricted'}}
2018-06-26 15:55:19,566 DEBUG plugins for condition 'StartUpgrade' are '[]'
2018-06-26 15:55:19,567 DEBUG plugins for condition 'bionicStartUpgrade' are 
'[]'
2018-06-26 15:55:19,567 DEBUG plugins for condition 'from_xenialStartUpgrade' 
are '[]'
2018-06-26 15:55:19,567 DEBUG quirks: running StartUpgrade
[...]
2018-06-26 15:55:19,571 DEBUG killing update-notifier
2018-06-26 15:55:19,587 DEBUG killing kblueplugd kbluetooth4
2018-06-26 15:55:19,605 DEBUG killing gnome-screensaver
2018-06-26 15:55:19,614 DEBUG setup poke timer for the scrensaver
2018-06-26 15:55:19,626 DEBUG inhibit gnome-session idle
2018-06-26 15:55:19,630 DEBUG apt btrfs snapshots supported: False
2018-06-26 15:55:19,630 INFO cache.commit()
2018-06-26 15:55:19,630 DEBUG failed to SystemUnLock() (E:Not locked) 
2018-06-26 16:17:28,618 DEBUG got a conffile-prompt from dpkg for file: 
'/etc/ssh/ssh_config'

I'm not sure, could the problem be that the inhibit was not emitted
until long after the last prompt before the upgrade started?

** Attachment added: "main.log"
   
https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/1778817/+attachment/5159864/+files/main.log

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  release upgrade from xenial to bionic desktop: screen locks itself,
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[Bug 1778817] Re: release upgrade from xenial to bionic desktop: screen locks itself, password to unlock fails

2018-07-04 Thread Jean-Baptiste Lallement
I can reproduce first part of the problem during an upgrade from 17.10
to 18.04 and the screen locks during the upgrade. It locks before u-r-u
issues the inhibit command and proceeds with the upgrade with the screen
locked.

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[Bug 1778817] Re: release upgrade from xenial to bionic desktop: screen locks itself, password to unlock fails

2018-07-04 Thread Brian Murray
Steve - your /var/log/dist-upgrade/main.log file may be helpful in
sorting out where the inhibit went wrong. Could you add it to the bug?

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  release upgrade from xenial to bionic desktop: screen locks itself,
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Re: [Bug 1778817] Re: release upgrade from xenial to bionic desktop: screen locks itself, password to unlock fails

2018-07-04 Thread Brian Murray
On Wed, Jul 04, 2018 at 07:47:15AM -, Sebastien Bacher wrote:
> > Ok, but we still need to know how to inhibit the screen locking in compiz,
> > since the previous standard method is ineffective.
> 
> The command that Julian pointed out as the one used by u-r-u is correct
> and works from our testing
> 
> 
> > unless you are running a GNOME session.
> 
> > https://bazaar.launchpad.net/~ubuntu-core-dev/ubuntu-release-
> upgrader/trunk/view/head:/DistUpgrade/DistUpgradeQuirks.py#L444
> 
> It looks like Unity sessions are in a similar situation so maybe the
> code should be change to keep the inhibitor for those as well (maybe
> poping up a dialog explaining that screen lock is not going to work
> until reboot if that's less confusing to users?). That's a different
> case than the one reported here though

Right, I'll open a new bug (or look for an existing one) regarding the
Unity session locking after upgrade issue on Thursday.

--
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[Bug 1778817] Re: release upgrade from xenial to bionic desktop: screen locks itself, password to unlock fails

2018-07-04 Thread Sebastien Bacher
> Ok, but we still need to know how to inhibit the screen locking in compiz,
> since the previous standard method is ineffective.

The command that Julian pointed out as the one used by u-r-u is correct
and works from our testing


> unless you are running a GNOME session.

> https://bazaar.launchpad.net/~ubuntu-core-dev/ubuntu-release-
upgrader/trunk/view/head:/DistUpgrade/DistUpgradeQuirks.py#L444

It looks like Unity sessions are in a similar situation so maybe the
code should be change to keep the inhibitor for those as well (maybe
poping up a dialog explaining that screen lock is not going to work
until reboot if that's less confusing to users?). That's a different
case than the one reported here though

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  release upgrade from xenial to bionic desktop: screen locks itself,
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[Bug 1778817] Re: release upgrade from xenial to bionic desktop: screen locks itself, password to unlock fails

2018-07-04 Thread Jean-Baptiste Lallement
I reproduced the second part of the problem (screen locks and fails to
unlock) after upgrading from 16.04 to 18.04 and before restarting the
machine (finish the upgrade, close the upgrader and wait until the
screen saver goes off)

The following lines are displayed in the journal:
juil. 04 09:27:07 ubuntu compiz[1692]: PAM unable to dlopen(pam_unix.so): 
/lib/security/pam_unix.so: Ne peut ouvrir le fichier d'objet partagé: Aucun 
fichier ou dossier de ce type
juil. 04 09:27:07 ubuntu compiz[1692]: PAM adding faulty module: pam_unix.so
juil. 04 09:27:07 ubuntu compiz[1692]: PAM unable to dlopen(pam_systemd.so): 
/lib/security/pam_systemd.so: Ne peut ouvrir le fichier d'objet partagé: Aucun 
fichier ou dossier de ce type
juil. 04 09:27:07 ubuntu compiz[1692]: PAM adding faulty module: pam_systemd.so


However I didn't reproduce the "lock screen during upgrade" issue even with a 
config prompt during upgrade.

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Title:
  release upgrade from xenial to bionic desktop: screen locks itself,
  password to unlock fails

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[Bug 1778817] Re: release upgrade from xenial to bionic desktop: screen locks itself, password to unlock fails

2018-07-03 Thread Steve Langasek
No. This upgrade had the screen locked over a conffile prompt. The
upgrade was definitely still in progress.

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  release upgrade from xenial to bionic desktop: screen locks itself,
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[Bug 1778817] Re: release upgrade from xenial to bionic desktop: screen locks itself, password to unlock fails

2018-07-03 Thread Brian Murray
I believe the issue is that the gnome-session-inhibit call is terminated
after the upgrade unless you are running a GNOME session.

https://bazaar.launchpad.net/~ubuntu-core-dev/ubuntu-release-
upgrader/trunk/view/head:/DistUpgrade/DistUpgradeQuirks.py#L444

After the upgrade completed and choosing not to reboot I was presented
with a lock screen that continually said "Authentication failed".

Did your upgrade complete and then the screen locked?

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  release upgrade from xenial to bionic desktop: screen locks itself,
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Re: [Bug 1778817] Re: release upgrade from xenial to bionic desktop: screen locks itself, password to unlock fails

2018-07-03 Thread Steve Langasek
On Tue, Jul 03, 2018 at 02:26:14PM -, Sebastien Bacher wrote:
> @Steve, you are probably right about the compiz use of pam but that
> doesn't seem likely to get changed at this point, at least not before
> the LTS upgrades to bionic are turned on

Ok, but we still need to know how to inhibit the screen locking in compiz,
since the previous standard method is ineffective.

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  release upgrade from xenial to bionic desktop: screen locks itself,
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[Bug 1778817] Re: release upgrade from xenial to bionic desktop: screen locks itself, password to unlock fails

2018-07-03 Thread Sebastien Bacher
@Steve, you are probably right about the compiz use of pam but that
doesn't seem likely to get changed at this point, at least not before
the LTS upgrades to bionic are turned on

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  release upgrade from xenial to bionic desktop: screen locks itself,
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[Bug 1778817] Re: release upgrade from xenial to bionic desktop: screen locks itself, password to unlock fails

2018-07-03 Thread Sebastien Bacher
Doing "/usr/bin/gnome-session-inhibit --inhibit idle --inhibit-only" on
Xenial seems to work fine so the issue seems to be on the ubuntu-
release-upgrader side. Is the process using the correct user environment
(uid, dbus session bus, etc) to talk to the active session?

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  release upgrade from xenial to bionic desktop: screen locks itself,
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[Bug 1778817] Re: release upgrade from xenial to bionic desktop: screen locks itself, password to unlock fails

2018-07-03 Thread Sebastien Bacher
That's the first report of the issue and screen locking inhibition has
been working fine on xenial so far, is there anything useful (warning,
errors, info about screen locking, inhibiting, screensaver, session) in
the system logs/journal? Can you reproduce the bug or was it a one time
thing?

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  release upgrade from xenial to bionic desktop: screen locks itself,
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[Bug 1778817] Re: release upgrade from xenial to bionic desktop: screen locks itself, password to unlock fails

2018-06-28 Thread Julian Andres Klode
So, u-r-u runs /usr/bin/gnome-session-inhibit --inhibit idle --inhibit-
only - running that manually works fine to block stuff on cosmic, but
not sure about xenial.

systemd-inhibit --what=idle does not prevent locking.

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  release upgrade from xenial to bionic desktop: screen locks itself,
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[Bug 1778817] Re: release upgrade from xenial to bionic desktop: screen locks itself, password to unlock fails

2018-06-27 Thread Francis Ginther
** Tags added: id-5b32dfc70f54891287c5942a

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  release upgrade from xenial to bionic desktop: screen locks itself,
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[Bug 1778817] Re: release upgrade from xenial to bionic desktop: screen locks itself, password to unlock fails

2018-06-26 Thread Steve Langasek
The failure is because pam_unix depends on libcrypt, and libcrypt is
part of glibc, and compiz doesn't otherwise have libcrypt loaded into
memory, and libcrypt has a tight versioned dependency on the
corresponding version of libc itself (requires symbol GLIBC_2.25).  So
when dlopen() tries to load libcrypt from disk, because compiz is doing
it wrong, it can't find the symbols.

** Also affects: ubuntu-release-upgrader (Ubuntu Bionic)
   Importance: Undecided
   Status: New

** Also affects: compiz (Ubuntu)
   Importance: Undecided
   Status: New

** Changed in: compiz (Ubuntu)
   Importance: Undecided => Critical

** Changed in: ubuntu-release-upgrader (Ubuntu Bionic)
   Importance: Undecided => Critical

** Changed in: compiz (Ubuntu Bionic)
   Importance: Undecided => Critical

** Changed in: ubuntu-release-upgrader (Ubuntu Bionic)
   Status: New => Triaged

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[Bug 1778817] Re: release upgrade from xenial to bionic desktop: screen locks itself, password to unlock fails

2018-06-26 Thread Steve Langasek
And then the upgrade gets stuck because of a conffile prompt.

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  release upgrade from xenial to bionic desktop: screen locks itself,
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