[Bug 1785834] Re: Screen randomly turns black minutes after successfully login with GDM
Thanks. Your journal.txt is showing the nvidia driver thinks the display was disconnected a few minutes after boot. So normally I would say that's a bad monitor connection (check your cables) or a driver bug. However the first message here also suggests the blackout was triggered by the system suspending and resuming. So please check your screensaver and power management settings... ago 31 21:39:08 ubuntu-ryzen /usr/lib/gdm3/gdm-x-session[1829]: (II) systemd-logind: got resume for 13:68 ago 31 21:39:08 ubuntu-ryzen systemd-journald[416]: Suppressed 524 messages from session-3.scope ago 31 21:39:08 ubuntu-ryzen /usr/lib/gdm3/gdm-x-session[1829]: (--) NVIDIA(GPU-0): DFP-0: disconnected ago 31 21:39:08 ubuntu-ryzen /usr/lib/gdm3/gdm-x-session[1829]: (--) NVIDIA(GPU-0): DFP-0: Internal TMDS ago 31 21:39:08 ubuntu-ryzen /usr/lib/gdm3/gdm-x-session[1829]: (--) NVIDIA(GPU-0): DFP-0: 330.0 MHz maximum pixel clock ago 31 21:39:08 ubuntu-ryzen /usr/lib/gdm3/gdm-x-session[1829]: (--) NVIDIA(GPU-0): ago 31 21:39:08 ubuntu-ryzen /usr/lib/gdm3/gdm-x-session[1829]: (--) NVIDIA(GPU-0): Ancor Communications Inc VX229 (DFP-1): connected ago 31 21:39:08 ubuntu-ryzen /usr/lib/gdm3/gdm-x-session[1829]: (--) NVIDIA(GPU-0): Ancor Communications Inc VX229 (DFP-1): Internal TMDS ago 31 21:39:08 ubuntu-ryzen /usr/lib/gdm3/gdm-x-session[1829]: (--) NVIDIA(GPU-0): Ancor Communications Inc VX229 (DFP-1): 600.0 MHz maximum pixel clock ago 31 21:39:08 ubuntu-ryzen /usr/lib/gdm3/gdm-x-session[1829]: (--) NVIDIA(GPU-0): ago 31 21:39:08 ubuntu-ryzen /usr/lib/gdm3/gdm-x-session[1829]: (--) NVIDIA(GPU-0): DFP-2: disconnected ago 31 21:39:08 ubuntu-ryzen /usr/lib/gdm3/gdm-x-session[1829]: (--) NVIDIA(GPU-0): DFP-2: Internal DisplayPort ago 31 21:39:08 ubuntu-ryzen /usr/lib/gdm3/gdm-x-session[1829]: (--) NVIDIA(GPU-0): DFP-2: 1440.0 MHz maximum pixel clock ago 31 21:39:08 ubuntu-ryzen /usr/lib/gdm3/gdm-x-session[1829]: (--) NVIDIA(GPU-0): ago 31 21:39:08 ubuntu-ryzen /usr/lib/gdm3/gdm-x-session[1829]: (--) NVIDIA(GPU-0): DFP-3: disconnected ago 31 21:39:08 ubuntu-ryzen /usr/lib/gdm3/gdm-x-session[1829]: (--) NVIDIA(GPU-0): DFP-3: Internal TMDS ago 31 21:39:08 ubuntu-ryzen /usr/lib/gdm3/gdm-x-session[1829]: (--) NVIDIA(GPU-0): DFP-3: 165.0 MHz maximum pixel clock ago 31 21:39:08 ubuntu-ryzen /usr/lib/gdm3/gdm-x-session[1829]: (--) NVIDIA(GPU-0): ago 31 21:39:08 ubuntu-ryzen /usr/lib/gdm3/gdm-x-session[1829]: (II) NVIDIA(0): Setting mode "DFP-1:nvidia-auto-select" Unfortunately this is not a gnome-shell bug and the nvidia driver version 396 is not supported yet because it's not released yet (https://launchpad.net/ubuntu/+source/nvidia-graphics-drivers-396). So we can keep discussing it here, but don't have a supported software component to blame right now. Hence the status is "Invalid". :( ** Changed in: gnome-shell (Ubuntu) Status: Incomplete => Invalid -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1785834 Title: Screen randomly turns black minutes after successfully login with GDM To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1785834/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1785834] Re: Screen randomly turns black minutes after successfully login with GDM
** Attachment added: "dpkg -l" https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1785834/+attachment/5183107/+files/dpkg.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1785834 Title: Screen randomly turns black minutes after successfully login with GDM To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1785834/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1785834] Re: Screen randomly turns black minutes after successfully login with GDM
OK, I have the three files. I hope to give useful information. The last time I had the bug, I saw that the graphical session switched automatically to the "alt+ctrl+F1" virtual console and after returned to "alt+ctrl+F2" virtual console. ** Attachment added: "journalctl -b" https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1785834/+attachment/5183105/+files/journal.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1785834 Title: Screen randomly turns black minutes after successfully login with GDM To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1785834/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1785834] Re: Screen randomly turns black minutes after successfully login with GDM
** Attachment added: "dmesg" https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1785834/+attachment/5183106/+files/dmesg.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1785834 Title: Screen randomly turns black minutes after successfully login with GDM To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1785834/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1785834] Re: Screen randomly turns black minutes after successfully login with GDM
OK. I will try to reproduce the error. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1785834 Title: Screen randomly turns black minutes after successfully login with GDM To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1785834/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1785834] Re: Screen randomly turns black minutes after successfully login with GDM
Thanks. Next, please reproduce the problem and then in the virtual console run: journalctl -b > journal.txt dmesg > dmesg.txt dpkg -l > dpkgl.txt Now return to the graphical session and send us the files 'journal.txt', 'dmesg.txt' and 'dpkgl.txt' -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1785834 Title: Screen randomly turns black minutes after successfully login with GDM To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1785834/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1785834] Re: Screen randomly turns black minutes after successfully login with GDM
When the screen turns black I'm using the GNOME session as usual. I'm working with my common apps (Dropbox, LibreOffice, Visual Studio Code and/or Audacious... ) normally until the screen suddenly turns black without any previous warning. After the screen turn black, I switch to a virtual console that works as usual, and after I come back to the console where the graphical session is loaded and everything is in the same place that before the black screen. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1785834 Title: Screen randomly turns black minutes after successfully login with GDM To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1785834/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1785834] Re: Screen randomly turns black minutes after successfully login with GDM
Interesting. That sounds similar to bug 1786872. Are you sure your bug title is correct? "Screen randomly turns black minutes after successfully login with GDM" Have you really logged in with your username and password *before* the bug occurs? Or do you just mean the machine has booted when you say "login"? ** Tags added: nvidia ** Changed in: gnome-shell (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1785834 Title: Screen randomly turns black minutes after successfully login with GDM To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1785834/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1785834] Re: Screen randomly turns black minutes after successfully login with GDM
Sorry, but I forgot one thing. When the screen turns black, I can recover the graphical session switching between a virtual console and the console that is supporting the graphical session with alt+control+f5 and alt+control+f2 or alt+control+f1. No issues with nomodeset so far. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1785834 Title: Screen randomly turns black minutes after successfully login with GDM To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1785834/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1785834] Re: Screen randomly turns black minutes after successfully login with GDM
** Changed in: gnome-shell (Ubuntu) Status: Incomplete => New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1785834 Title: Screen randomly turns black minutes after successfully login with GDM To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1785834/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1785834] Re: Screen randomly turns black minutes after successfully login with GDM
apport information ** Tags added: apport-collected ** Description changed: Hi, Daniel van Vugt asked me to fill a new bug for the problem I have after he replied me in this old problem with GDM. https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1705369 First, I will show the basic configuration of my desktop computer: -Motherboard: ROG STRIX X370-F GAMING. -CPU: Ryzen 7 1700. -GPU: GTX 1050 2GB from MSI. -Sound: Xonar DSX with ALC1220 of the motherboard deactivated. Well, the problem I have ocurrs randomly and I saw it in Ubuntu 17.10 and 18.04. In the prior version I get the typical “stopping user manager for uid” message, but in the most recent version I only see some information about storage I always see in the system boot, nothing apparently bad. I always use the official NVIDIA blob driver from the Proprietary GPU Drivers PPA, but the I also saw the bug in drivers provided by Ubuntu’s repositories. I used Linux Mint 19 for one month and I didn’t see the bug, so I think that origin is from Ubuntu’s stack. I suspect of two components and three possibilities: -GDM. -NVIDIA Prime. -Both combinanted. I’m trying a workaround setting nomodeset in the file “/etc/default/grub”. The line: - GRUB_CMDLINE_LINUX_DEFAULT="quiet splash" - Is now: - GRUB_CMDLINE_LINUX_DEFAULT="quiet splash nomodeset" - After modify the file I executed the “sudo update-grub” command. Until now I didn’t see the bug again, but it’s too early to make sure. If I don’t see the bug again in two months I will declare the bug solved for me, but this is not the "out of the box" behavior you expect from a system like Ubuntu. Sorry if my English is hard to understand. + --- + ProblemType: Bug + ApportVersion: 2.20.9-0ubuntu7.2 + Architecture: amd64 + CurrentDesktop: communitheme:ubuntu:GNOME + DisplayManager: gdm3 + DistroRelease: Ubuntu 18.04 + GsettingsChanges: + b'org.gnome.shell' b'had-bluetooth-devices-setup' b'true' + b'org.gnome.shell' b'favorite-apps' redacted by apport + b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'" + InstallationDate: Installed on 2018-07-26 (14 days ago) + InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) + NonfreeKernelModules: nvidia_modeset nvidia + Package: gnome-shell 3.28.2-0ubuntu0.18.04.1 + PackageArchitecture: amd64 + ProcEnviron: + TERM=xterm-256color + PATH=(custom, no user) + XDG_RUNTIME_DIR= + LANG=es_ES.UTF-8 + SHELL=/bin/bash + ProcVersionSignature: Ubuntu 4.15.0-30.32-generic 4.15.18 + Tags: bionic + Uname: Linux 4.15.0-30-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True ** Attachment added: "Dependencies.txt" https://bugs.launchpad.net/bugs/1785834/+attachment/5173861/+files/Dependencies.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1785834 Title: Screen randomly turns black minutes after successfully login with GDM To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1785834/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1785834] Re: Screen randomly turns black minutes after successfully login with GDM
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal: apport-collect 1785834 When reporting bugs in the future please use apport by using 'ubuntu- bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs. ** Tags added: bionic ** Changed in: gnome-shell (Ubuntu) Status: New => Incomplete ** Tags added: black-screen -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1785834 Title: Screen randomly turns black minutes after successfully login with GDM To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1785834/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
