[Bug 1799787] Re: Dash to Dock behaves strangely then gnome-shell crashes when forcing a restart

2018-10-26 Thread Paul White
After extensive testing I can now document how to reproduce the crash
using four workspaces and four applications.

With just one workspace enabled, several applications can be started and
gnome-shell can be restarted with 'Alt F2 > r and enter' without issue.

With multiple workspaces enabled, several applications can be started
and gnome-shell can be restarted with 'Alt F2 > r and enter' provided
all applications are started on the first workspace.

With multiple workspaces enabled, if several applications are started on
different workspaces then gnome-shell will crash if restarted with 'Alt
F2 > r and enter'. My last application was started on workspace 4.

I'm removing any references to the dock from this bug report as it was
due to seeing issues which have been reported elsewhere that prompted me
to restart gnome-shell.

** No longer affects: gnome-shell-extension-dashtodock (Ubuntu)

** Summary changed:

- Dash to Dock behaves strangely then gnome-shell crashes when forcing a restart
+ gnome-shell crashes when forcing a restart if applications are started on 
multiple workspaces

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Title:
  gnome-shell crashes when forcing a restart if applications are started
  on multiple workspaces

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[Bug 1799787] Re: Dash to Dock behaves strangely then gnome-shell crashes when forcing a restart

2018-10-26 Thread Paul White
Daniel, I would change the bug description but as I see someone else has
also marked this bug as affecting them I'll leave that to you.  :)

I now think that the dash to dock bugs are those that have have already
been reported elsewhere and are nothing to do with the crash. I would
not have restarted gnome-shell if I had not seen issues with the dock.

My most recent tests are telling me that if I reboot and start a number
of applications, typically *four*, then gnome-shell will only crash if I
start each of them on *different* workspaces. If I start four
applications using the *same*a workspace then I can still restart gnome-
shell with 'Alt F2 > r and enter'.

I'm marking the gnome-shell element of this report as "Confirmed" as
another user has marked this bug report as affecting them. I don't think
that the dash to dock element of this report is now relevant.


** Changed in: gnome-shell (Ubuntu)
   Status: Incomplete => Confirmed

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Title:
  Dash to Dock behaves strangely then gnome-shell crashes when forcing a
  restart

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[Bug 1799787] Re: Dash to Dock behaves strangely then gnome-shell crashes when forcing a restart

2018-10-25 Thread Daniel van Vugt
The above link is actually bug 1796607.

Interesting. Someone else mentioned yesterday that same crash.

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Title:
  Dash to Dock behaves strangely then gnome-shell crashes when forcing a
  restart

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[Bug 1799787] Re: Dash to Dock behaves strangely then gnome-shell crashes when forcing a restart

2018-10-25 Thread Paul White
Thanks for your reply Daniel.

It's now looking as if the problems with the dash are a symptom of a
crash rather than a cause. After rebooting and disabling all extensions
I can restart gnome-shell with 'Alt F2 > r and enter' several times with
a problem.

After starting some applications gnome-shell won't restart without
crashing and sending me back to the log in screen.

Step 1 didn't lead to a new bug report being created. 
Step 2 didn't show anything recent
Step 3 produced the following link:

https://errors.ubuntu.com/oops/1edb338e-d831-11e8-923b-fa163e102db1 but
step 1 failed again.

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Title:
  Dash to Dock behaves strangely then gnome-shell crashes when forcing a
  restart

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[Bug 1799787] Re: Dash to Dock behaves strangely then gnome-shell crashes when forcing a restart

2018-10-24 Thread Daniel van Vugt
Firstly, please remove/disable all gnome-shell extensions as extensions
are a common cause of bugs and crashes. You have a lot of them:

b'org.gnome.shell' b'enabled-extensions' b"['user-theme@gnome-shell-
extensions.gcampax.github.com', 'window-list@gnome-shell-
extensions.gcampax.github.com', 'windowsNavigator@gnome-shell-
extensions.gcampax.github.com', 'workspace-indicator@gnome-shell-
extensions.gcampax.github.com', 'drive-menu@gnome-shell-
extensions.gcampax.github.com', 'places-menu@gnome-shell-
extensions.gcampax.github.com', 'screenshot-window-sizer@gnome-shell-
extensions.gcampax.github.com', 'launch-new-instance@gnome-shell-
extensions.gcampax.github.com', 'native-window-placement@gnome-shell-
extensions.gcampax.github.com', 'auto-move-windows@gnome-shell-
extensions.gcampax.github.com', 'alternate-tab@gnome-shell-
extensions.gcampax.github.com', 'dash-to-d...@micxgx.gmail.com',
'openweather-extens...@jenslody.de', 'applications-overview-
tooltip@RaphaelRochet', 'apt-update-indica...@franglais125.gmail.com',
'lockk...@vaina.lt', 'nohotcor...@azuri.free.fr',
'recentit...@bananenfisch.net', 'suspend-button@laserb', 'workspace-
g...@mathematical.coffee.gmail.com', 'update-
extensi...@franglais125.gmail.com', 'ubuntu-appindicat...@ubuntu.com']"

If the problem persists without extensions then...


Thank you for taking the time to report this bug and helping to make Ubuntu 
better. It sounds like some part of the system has crashed. To help us find the 
cause of the crash please follow these steps:

1. Look in /var/crash for crash files and if found run:
ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.

2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where
ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine.
Do you find any links to recent problems on that page? If so then please
send the links to us.

3. If step 2 also failed then apply the workaround from bug 994921,
reboot, reproduce the crash, and retry step 1.

Please take care to avoid attaching .crash files to bugs as we are
unable to process them as file attachments. It would also be a security
risk for yourself.

** Changed in: gnome-shell (Ubuntu)
   Status: New => Incomplete

** Changed in: gnome-shell-extension-dashtodock (Ubuntu)
   Status: New => Incomplete

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Title:
  Dash to Dock behaves strangely then gnome-shell crashes when forcing a
  restart

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