[Bug 1802052] Re: WMI Error - ACPI Exception AE_NOT_FOUND

2019-07-24 Thread Brad Figg
** Tags added: cscc

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Title:
  WMI Error - ACPI Exception AE_NOT_FOUND

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[Bug 1802052] Re: WMI Error - ACPI Exception AE_NOT_FOUND

2018-11-28 Thread Pratyush Das
I am not sure if the issue started happening after an update/upgrade. I noticed 
it the first time I tried. 
No there was no prior kernel version where I was not having this problem. 
I tried the latest upstream kernel - The issue still exists. 

** Changed in: linux (Ubuntu)
   Status: Incomplete => Confirmed

** Tags added: kernel-bug-exists-upstream

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Title:
  WMI Error - ACPI Exception AE_NOT_FOUND

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[Bug 1802052] Re: WMI Error - ACPI Exception AE_NOT_FOUND

2018-11-15 Thread Joseph Salisbury
Did this issue start happening after an update/upgrade?  Was there a
prior kernel version where you were not having this particular problem?

Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v4.20 kernel[0].

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as
"Confirmed".


Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.20-rc2

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

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Title:
  WMI Error - ACPI Exception AE_NOT_FOUND

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[Bug 1802052] Re: WMI Error - ACPI Exception AE_NOT_FOUND

2018-11-07 Thread Pratyush Das
I have attached the dsdt.dsl file.

** Attachment added: "dsdt.dsl"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1802052/+attachment/5209975/+files/dsdt.dsl

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Title:
  WMI Error - ACPI Exception AE_NOT_FOUND

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[Bug 1802052] Re: WMI Error - ACPI Exception AE_NOT_FOUND

2018-11-07 Thread Pratyush Das
** Description changed:

  Backstory: The discrete touchpad enable/disable switch does not work on
  Ubuntu but works perfectly on windows. This is probably an issue of the
  msi_wmi drivers, so I tried to find a solution.
  
  Followed the instructions here -
  https://wiki.ubuntu.com/Kernel/Reference/WMI
- 
- ACPI dump error - AE_NOT_EXIST
- Logs - https://pastebin.com/BKCHpie4
  
  WMI dump error - AE_NOT_FOUND
  Logs - https://pastebin.com/aY6ngxzh
  
  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: linux-image-4.15.0-38-generic 4.15.0-38.41
  ProcVersionSignature: Ubuntu 4.15.0-38.41-generic 4.15.18
  Uname: Linux 4.15.0-38-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.9-0ubuntu7.4
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  pratyush   4060 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Nov  7 12:02:12 2018
  InstallationDate: Installed on 2018-09-17 (50 days ago)
  InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 
(20180725)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 002: ID 1038:1122 SteelSeries ApS
   Bus 001 Device 004: ID 8087:0aaa Intel Corp.
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Micro-Star International Co., Ltd. GS65 Stealth Thin 8RF
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-38-generic 
root=UUID=dba04826-1b60-412d-b2f4-06f876af3f8f ro acpi_osi=! "acpi_osi=Windows 
2009" quiet splash acpi_backlight=vendor nouveau.runpm=0 vt.handoff=1
  RelatedPackageVersions:
   linux-restricted-modules-4.15.0-38-generic N/A
   linux-backports-modules-4.15.0-38-generic  N/A
   linux-firmware 1.173.1
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/27/2018
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: E16Q2IMS.10E
  dmi.board.asset.tag: Default string
  dmi.board.name: MS-16Q2
  dmi.board.vendor: Micro-Star International Co., Ltd.
  dmi.board.version: REV:1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Micro-Star International Co., Ltd.
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrE16Q2IMS.10E:bd08/27/2018:svnMicro-StarInternationalCo.,Ltd.:pnGS65StealthThin8RF:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-16Q2:rvrREV1.0:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrN/A:
  dmi.product.family: GS
  dmi.product.name: GS65 Stealth Thin 8RF
  dmi.product.version: REV:1.0
  dmi.sys.vendor: Micro-Star International Co., Ltd.

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Title:
  WMI Error - ACPI Exception AE_NOT_FOUND

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[Bug 1802052] Re: WMI Error - ACPI Exception AE_NOT_FOUND

2018-11-06 Thread Pratyush Das
Removing "acpi_osi=! "acpi_osi=Windows 2009" " from boot does not fix
the issue.

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Title:
  WMI Error - ACPI Exception AE_NOT_FOUND

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[Bug 1802052] Re: WMI Error - ACPI Exception AE_NOT_FOUND

2018-11-06 Thread Pratyush Das
Issue persists in upstream kernel v4.19.

** Description changed:

  Backstory: The discrete touchpad enable/disable switch does not work on
  Ubuntu but works perfectly on windows. This is probably an issue of the
  msi_wmi drivers, so I tried to find a solution.
  
  Followed the instructions here -
  https://wiki.ubuntu.com/Kernel/Reference/WMI
  
  ACPI dump error - AE_NOT_EXIST
  Logs - https://pastebin.com/BKCHpie4
  
  WMI dump error - AE_NOT_FOUND
  Logs - https://pastebin.com/aY6ngxzh
- 
- The problem persists in 4.19 kernel.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: linux-image-4.15.0-38-generic 4.15.0-38.41
  ProcVersionSignature: Ubuntu 4.15.0-38.41-generic 4.15.18
  Uname: Linux 4.15.0-38-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.9-0ubuntu7.4
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  pratyush   4060 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Nov  7 12:02:12 2018
  InstallationDate: Installed on 2018-09-17 (50 days ago)
  InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 
(20180725)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 002: ID 1038:1122 SteelSeries ApS
   Bus 001 Device 004: ID 8087:0aaa Intel Corp.
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Micro-Star International Co., Ltd. GS65 Stealth Thin 8RF
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-38-generic 
root=UUID=dba04826-1b60-412d-b2f4-06f876af3f8f ro acpi_osi=! "acpi_osi=Windows 
2009" quiet splash acpi_backlight=vendor nouveau.runpm=0 vt.handoff=1
  RelatedPackageVersions:
   linux-restricted-modules-4.15.0-38-generic N/A
   linux-backports-modules-4.15.0-38-generic  N/A
   linux-firmware 1.173.1
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/27/2018
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: E16Q2IMS.10E
  dmi.board.asset.tag: Default string
  dmi.board.name: MS-16Q2
  dmi.board.vendor: Micro-Star International Co., Ltd.
  dmi.board.version: REV:1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Micro-Star International Co., Ltd.
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrE16Q2IMS.10E:bd08/27/2018:svnMicro-StarInternationalCo.,Ltd.:pnGS65StealthThin8RF:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-16Q2:rvrREV1.0:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrN/A:
  dmi.product.family: GS
  dmi.product.name: GS65 Stealth Thin 8RF
  dmi.product.version: REV:1.0
  dmi.sys.vendor: Micro-Star International Co., Ltd.

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Title:
  WMI Error - ACPI Exception AE_NOT_FOUND

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[Bug 1802052] Re: WMI Error - ACPI Exception AE_NOT_FOUND

2018-11-06 Thread Pratyush Das
** Description changed:

  Backstory: The discrete touchpad enable/disable switch does not work on
  Ubuntu but works perfectly on windows. This is probably an issue of the
  msi_wmi drivers, so I tried to find a solution.
  
  Followed the instructions here -
  https://wiki.ubuntu.com/Kernel/Reference/WMI
  
  ACPI dump error - AE_NOT_EXIST
  Logs - https://pastebin.com/BKCHpie4
  
  WMI dump error - AE_NOT_FOUND
  Logs - https://pastebin.com/aY6ngxzh
  
+ The problem persists in 4.19 kernel.
+ 
  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: linux-image-4.15.0-38-generic 4.15.0-38.41
  ProcVersionSignature: Ubuntu 4.15.0-38.41-generic 4.15.18
  Uname: Linux 4.15.0-38-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.9-0ubuntu7.4
  Architecture: amd64
  AudioDevicesInUse:
-  USERPID ACCESS COMMAND
-  /dev/snd/controlC0:  pratyush   4060 F pulseaudio
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC0:  pratyush   4060 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Nov  7 12:02:12 2018
  InstallationDate: Installed on 2018-09-17 (50 days ago)
  InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 
(20180725)
  Lsusb:
-  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
-  Bus 001 Device 002: ID 1038:1122 SteelSeries ApS 
-  Bus 001 Device 004: ID 8087:0aaa Intel Corp. 
-  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
+  Bus 001 Device 002: ID 1038:1122 SteelSeries ApS
+  Bus 001 Device 004: ID 8087:0aaa Intel Corp.
+  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Micro-Star International Co., Ltd. GS65 Stealth Thin 8RF
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-38-generic 
root=UUID=dba04826-1b60-412d-b2f4-06f876af3f8f ro acpi_osi=! "acpi_osi=Windows 
2009" quiet splash acpi_backlight=vendor nouveau.runpm=0 vt.handoff=1
  RelatedPackageVersions:
-  linux-restricted-modules-4.15.0-38-generic N/A
-  linux-backports-modules-4.15.0-38-generic  N/A
-  linux-firmware 1.173.1
+  linux-restricted-modules-4.15.0-38-generic N/A
+  linux-backports-modules-4.15.0-38-generic  N/A
+  linux-firmware 1.173.1
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/27/2018
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: E16Q2IMS.10E
  dmi.board.asset.tag: Default string
  dmi.board.name: MS-16Q2
  dmi.board.vendor: Micro-Star International Co., Ltd.
  dmi.board.version: REV:1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Micro-Star International Co., Ltd.
  dmi.chassis.version: N/A
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrE16Q2IMS.10E:bd08/27/2018:svnMicro-StarInternationalCo.,Ltd.:pnGS65StealthThin8RF:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-16Q2:rvrREV1.0:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrN/A:
  dmi.product.family: GS
  dmi.product.name: GS65 Stealth Thin 8RF
  dmi.product.version: REV:1.0
  dmi.sys.vendor: Micro-Star International Co., Ltd.

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Title:
  WMI Error - ACPI Exception AE_NOT_FOUND

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