[Bug 1809685] Re: The evince application often freezes
I can confirm it happens to me also in 21.04. The PDF opens fine for me but the instant I hit print the evince process pegs the CPU and stays there indefinitely. Files are on the local disk. x86_64 architecture. The most recent PDF that did this to me is here: https://www.lcps.org/site/handlers/filedownload.ashx?moduleinstanceid=305856&dataid=381294&FileName=New%20Health%20form%20MCH-213G-032014.pdf Printing worked fine with 20.04, then I upgraded to 21.04 about a month ago and have not been able to print a PDF ever since. One possibly interesting bit: ryan@khym:/var/log$ sudo dmesg | tail [947533.329921] audit: type=1400 audit(1629163613.332:388): apparmor="DENIED" operation="connect" profile="/usr/bin/evince" name="/run/user/1000/gvfsd/socket-DTLIeIXr" pid=77344 comm="pool-evince" requested_mask="wr" denied_mask="wr" fsuid=1000 ouid=1000 [947538.329943] audit: type=1400 audit(1629163618.332:389): apparmor="DENIED" operation="connect" profile="/usr/bin/evince" name="/run/user/1000/gvfsd/socket-2diq9E0F" pid=77344 comm="pool-evince" requested_mask="wr" denied_mask="wr" fsuid=1000 ouid=1000 [947543.329859] audit: type=1400 audit(1629163623.332:390): apparmor="DENIED" operation="connect" profile="/usr/bin/evince" name="/run/user/1000/gvfsd/socket-n0LaY8dp" pid=77344 comm="pool-evince" requested_mask="wr" denied_mask="wr" fsuid=1000 ouid=1000 [947548.329836] audit: type=1400 audit(1629163628.332:391): apparmor="DENIED" operation="connect" profile="/usr/bin/evince" name="/run/user/1000/gvfsd/socket-GuW4c7UX" pid=77344 comm="pool-evince" requested_mask="wr" denied_mask="wr" fsuid=1000 ouid=1000 [947553.330670] audit: type=1400 audit(1629163633.332:392): apparmor="DENIED" operation="connect" profile="/usr/bin/evince" name="/run/user/1000/gvfsd/socket-lW4MWUNt" pid=77344 comm="pool-evince" requested_mask="wr" denied_mask="wr" fsuid=1000 ouid=1000 [947558.329769] audit: type=1400 audit(1629163638.332:393): apparmor="DENIED" operation="connect" profile="/usr/bin/evince" name="/run/user/1000/gvfsd/socket-jFM9PdLI" pid=77344 comm="pool-evince" requested_mask="wr" denied_mask="wr" fsuid=1000 ouid=1000 [947563.331063] audit: type=1400 audit(1629163643.336:394): apparmor="DENIED" operation="connect" profile="/usr/bin/evince" name="/run/user/1000/gvfsd/socket-jt0kRZuk" pid=77344 comm="pool-evince" requested_mask="wr" denied_mask="wr" fsuid=1000 ouid=1000 [947568.328371] audit: type=1400 audit(1629163648.332:395): apparmor="DENIED" operation="connect" profile="/usr/bin/evince" name="/run/user/1000/gvfsd/socket-9dOXwErT" pid=77344 comm="pool-evince" requested_mask="wr" denied_mask="wr" fsuid=1000 ouid=1000 [947573.326570] audit: type=1400 audit(1629163653.328:396): apparmor="DENIED" operation="connect" profile="/usr/bin/evince" name="/run/user/1000/gvfsd/socket-tz4r2Rco" pid=77344 comm="pool-evince" requested_mask="wr" denied_mask="wr" fsuid=1000 ouid=1000 [947975.225424] audit: type=1400 audit(1629164055.230:397): apparmor="DENIED" operation="exec" profile="/usr/bin/evince" name="/usr/lib/x86_64-linux-gnu/libproxy/0.4.17/pxgsettings" pid=78607 comm="sh" requested_mask="x" denied_mask="x" fsuid=1000 ouid=0 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1809685 Title: The evince application often freezes To manage notifications about this bug go to: https://bugs.launchpad.net/evince/+bug/1809685/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1809685] Re: The evince application often freezes
Evince also stops while trying to print in Ubuntu 21.04 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1809685 Title: The evince application often freezes To manage notifications about this bug go to: https://bugs.launchpad.net/evince/+bug/1809685/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1809685] Re: The evince application often freezes
Thank for confirming it's still an issue, setting as triaged ** Changed in: evince (Ubuntu) Status: Confirmed => Triaged -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1809685 Title: The evince application often freezes To manage notifications about this bug go to: https://bugs.launchpad.net/evince/+bug/1809685/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1809685] Re: The evince application often freezes
@seb128: Yes, it's really annoying. I have to be really careful not to zoom too much in and out my documents as everytime it could be the last time before evince and all it's child windows freezes indefinitely. It seems to me like it happens in the rendering code. Reproducing sometimes need patience as there does not seem to be a deterministic way to trigger it but if you sit down scroll and zoom in and out a document for some time it will definitely happen. ** Bug watch added: gitlab.gnome.org/GNOME/evince/-/issues #1222 https://gitlab.gnome.org/GNOME/evince/-/issues/1222 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1809685 Title: The evince application often freezes To manage notifications about this bug go to: https://bugs.launchpad.net/evince/+bug/1809685/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1809685] Re: The evince application often freezes
Also note that this deadlock happens both in wayland and xorg gnome session. The backtrace I generated in https://gitlab.gnome.org/GNOME/evince/-/issues/1222 was in the xorg session though. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1809685 Title: The evince application often freezes To manage notifications about this bug go to: https://bugs.launchpad.net/evince/+bug/1809685/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1809685] Re: The evince application often freezes
Is anyone still having this issue in focal? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1809685 Title: The evince application often freezes To manage notifications about this bug go to: https://bugs.launchpad.net/evince/+bug/1809685/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1809685] Re: The evince application often freezes
** Changed in: evince Status: Unknown => New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1809685 Title: The evince application often freezes To manage notifications about this bug go to: https://bugs.launchpad.net/evince/+bug/1809685/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1809685] Re: The evince application often freezes
@William: I downloaded your pdf and checked: It does not reliably trigger this issue for me. But I experience the freeze issue almost daily, it happens randomly while zooming in documents. Sometimes I open a document and within the first zoom it freezes, sometimes I have to play around for minutes zooming and scrolling to trigger the issue. ** Changed in: evince (Ubuntu) Status: Expired => Confirmed ** Bug watch added: gitlab.gnome.org/GNOME/evince/issues #1222 https://gitlab.gnome.org/GNOME/evince/issues/1222 ** Also affects: evince via https://gitlab.gnome.org/GNOME/evince/issues/1222 Importance: Unknown Status: Unknown -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1809685 Title: The evince application often freezes To manage notifications about this bug go to: https://bugs.launchpad.net/evince/+bug/1809685/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1809685] Re: The evince application often freezes
I also see this happen quite often. The User Manual link posted here will trigger it when you open the link with Document Viewer. https://www.star-cooperation.com/de/kompetenzen/elektronik/produkte/vernetzungstechnik/hardware/vernetzungszubehoer/flexmedia-100base-t1/ -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1809685 Title: The evince application often freezes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/evince/+bug/1809685/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1809685] Re: The evince application often freezes
[Expired for evince (Ubuntu) because there has been no activity for 60 days.] ** Changed in: evince (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1809685 Title: The evince application often freezes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/evince/+bug/1809685/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1809685] Re: The evince application often freezes
Could you also add your journalctl log after getting the issue? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1809685 Title: The evince application often freezes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/evince/+bug/1809685/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1809685] Re: The evince application often freezes
** Changed in: evince (Ubuntu) Importance: Undecided => High -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1809685 Title: The evince application often freezes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/evince/+bug/1809685/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1809685] Re: The evince application often freezes
Thanks for reporting this bug. Can you please attach a PDF file that causes this issue? ** Changed in: evince (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1809685 Title: The evince application often freezes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/evince/+bug/1809685/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
