[Bug 1812359] Re: Cannot install Ubuntu 18.04 in Intel Atom D425

2019-01-30 Thread Daniel van Vugt
Please run:

  grep . /sys/class/drm/*/enabled

and send us the output. :)

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[Bug 1812359] Re: Cannot install Ubuntu 18.04 in Intel Atom D425

2019-01-30 Thread Daniel van Vugt
** Summary changed:

- Cannot install Ubuntu 18.04 in  Intel Atom D425 when an external monitor is 
connected
+ Cannot install Ubuntu 18.04 in Intel Atom D425

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[Bug 1812359] Re: Cannot install Ubuntu 18.04 in Intel Atom D425

2019-01-30 Thread d a i s y
I did,

Please check: https://bugs.launchpad.net/ubuntu/+source/xorg-
server/+bug/1813897

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[Bug 1812359] Re: Cannot install Ubuntu 18.04 in Intel Atom D425 when an external monitor is connected

2019-01-30 Thread Daniel van Vugt
In the log of comment #62 I can only see the Xwayland crash that is bug
1731911. That probably means gnome-shell started crashing or shutting
down earlier so we will need you to search for evidence of the 'gnome-
shell' process crashing by following these instructions:

https://wiki.ubuntu.com/Bugs/Responses#Missing_a_crash_report_or_having_a_.crash_attachment

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[Bug 1812359] Re: Cannot install Ubuntu 18.04 in Intel Atom D425 when an external monitor is connected

2019-01-30 Thread Daniel van Vugt
Please run:

  grep . /sys/class/drm/*/enabled

and send us the output. :)

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[Bug 1812359] Re: Cannot install Ubuntu 18.04 in Intel Atom D425 when an external monitor is connected

2019-01-30 Thread d a i s y
** Attachment added: "19.04 dpkgl.txt"
   
https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1812359/+attachment/5234080/+files/dpkgl.txt

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[Bug 1812359] Re: Cannot install Ubuntu 18.04 in Intel Atom D425 when an external monitor is connected

2019-01-30 Thread d a i s y
Note1: Atom D425 machine only has one screen and that screen is the VGA monitor.


For comment #23 and #24, after then I reinstalled Ubuntu as mentioned
here:
https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1812359/comments/40

Now there is Ubuntu 19.04 installed, 
I've done
   grep . /sys/class/drm/*/enabled

and attaching two files:

1. journalctl -b-1 > 19.04_boot1.txt
2. dpkg -l > dpkgl.txt



FYI, I've installed Ubuntu 18.04.2 and 19.04 in two different disk(so I
don't need to do re-installation every time, only one disk installed in
Atom D425 machine at a time ), so I can give any time you need any of
log.

** Attachment added: "journalctl -b-1 > 19.04_boot1.txt"
   
https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1812359/+attachment/5234079/+files/19.04_boot1.txt

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[Bug 1812359] Re: Cannot install Ubuntu 18.04 in Intel Atom D425 when an external monitor is connected

2019-01-30 Thread Daniel van Vugt
Oh, now I can access bug 1731911 and it's a red herring so forget that
one...

Please run:

  grep . /sys/class/drm/*/enabled

and send us the output.

Please also don't mention your laptop any more as that is not what this
bug is about. This bug is about the Atom D425 machine only.

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[Bug 1812359] Re: Cannot install Ubuntu 18.04 in Intel Atom D425 when an external monitor is connected

2019-01-30 Thread Daniel van Vugt
Comment #57 is an image. Please remember to attach a log instead :)

Also, I have been thinking that the Intel Atom D425 was a laptop. Not
just because that's more common, but also because the log in comment #35
mentions it is trying to render to a laptop screen (LVDS) and a VGA
monitor at the same time:

Jan 29 09:45:01 test /usr/lib/gdm3/gdm-x-session[656]: (II) intel(0): switch to 
mode 1366x768@60.4 on LVDS1 using pipe 1, position (0, 0), rotation normal, 
reflection none
Jan 29 09:45:02 test /usr/lib/gdm3/gdm-x-session[656]: (II) intel(0): switch to 
mode 1366x768@59.8 on VGA1 using pipe 0, position (1366, 0), rotation normal, 
reflection none

If the Atom D425 machine is not a laptop then I think this explains a
lot...

If your Atom D425 machine only ever has one screen and that screen is
the VGA monitor then the above log shows the main issue here -- Ubuntu
thinks you have two screens when you only have one. And if it thinks you
have two screens then it's likely trying to put the login screen on that
LVDS display which doesn't exist --> bug 1760849.

But it's not just the above bugs you are experiencing. If your Atom D425
machine doesn't have a built-in laptop monitor (LVDS) then there is
clearly a bug in the Intel Xorg driver for trying to drive that screen.
It seems there is no EDID but (unsurprisingly) can't tell that there's
really no screen there at all.

Jan 29 09:45:30 test gsd-color[1080]: unable to get EDID for xrandr-LVDS1: 
unable to get EDID for 
output

IF it is true that the Atom D425 machine is not a laptop, and it does
not have a built-in screen, then I think the next step is to find out if
it is the kernel misdetecting the non-existent LVDS screen, or the Xorg
driver.

Next, please run this command and send us the output:

  grep . /sys/class/drm/*/enabled

Also, the log in comment #41 seems to show the system isn't starting in
that case because of a crash:

Jan 29 16:29:17 test org.gnome.Shell.desktop[672]: (EE)
Jan 29 16:29:17 test org.gnome.Shell.desktop[672]: Fatal server error:
Jan 29 16:29:17 test org.gnome.Shell.desktop[672]: (EE) wl_drm@4: error 0: 
authenicate failed
Jan 29 16:29:17 test org.gnome.Shell.desktop[672]: (EE)
Jan 29 16:29:18 test gnome-shell[672]: X Wayland crashed; exiting
Jan 29 16:29:18 test gnome-session[628]: gnome-session-binary[628]: WARNING: 
App 'org.gnome.Shell.desktop' exited with code 1
Jan 29 16:29:18 test gnome-session-binary[628]: WARNING: App 
'org.gnome.Shell.desktop' exited with code 1
Jan 29 16:29:18 test gnome-session-binary[628]: Unrecoverable failure in 
required component org.gnome.Shell.desktop

That would be the same crash mentioned in comments #23 and #24. So we
will need to debug that too. Please look in /var/crash for crash files
and if found send them by running:

  ubuntu-bug YOURFILE.crash

Unfortunately I can't access bug 1731911 that you mentioned in comment
#24. Was that a typo?

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[Bug 1812359] Re: Cannot install Ubuntu 18.04 in Intel Atom D425 when an external monitor is connected

2019-01-29 Thread d a i s y
1. I did not get what are you saying for laptop, both 18.04.2 and 19.04
working well in laptop with SSD installed

2. For SSD installed in smart station- 19.04 (VGA connected), No login
screen and stuck at Ubuntu logo.

** Attachment added: "journalctl -b-1 > 19.04_boot.txt"
   
https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1812359/+attachment/5234057/+files/IMG_20190130_125013.jpg

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[Bug 1812359] Re: Cannot install Ubuntu 18.04 in Intel Atom D425 when an external monitor is connected

2019-01-29 Thread d a i s y
** Attachment added: "stuck at ubutu logo 19.04"
   
https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1812359/+attachment/5234058/+files/IMG_20190130_125013.jpg

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[Bug 1812359] Re: Cannot install Ubuntu 18.04 in Intel Atom D425 when an external monitor is connected

2019-01-29 Thread Daniel van Vugt
Also remember to keep the laptop open :) Because the login screen might
only ever appear on the laptop screen.

Have you been keeping the laptop screen open?

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[Bug 1812359] Re: Cannot install Ubuntu 18.04 in Intel Atom D425 when an external monitor is connected

2019-01-29 Thread d a i s y
I've not connected laptop and lcd monitor together with either HDMI or
VGA?

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[Bug 1812359] Re: Cannot install Ubuntu 18.04 in Intel Atom D425 when an external monitor is connected

2019-01-29 Thread d a i s y
For 19.04, I am working on it because I found some strange issue with
HDMI too after installing it.

Boot system connected with HDMI connected, first it shows only blank
purple magenta and after a minute, only blank black screen. Power off
the smart station, disconnected both HDMI, VGA, and boot the system and
after completion of booting, connect the HDMI, it shows login screen. I
will give you a log.

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[Bug 1812359] Re: Cannot install Ubuntu 18.04 in Intel Atom D425 when an external monitor is connected

2019-01-29 Thread Daniel van Vugt
Please also remember comments #43 and #44.

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[Bug 1812359] Re: Cannot install Ubuntu 18.04 in Intel Atom D425 when an external monitor is connected

2019-01-29 Thread d a i s y
** Attachment added: "Boot from bootable USB to install 19.04 when VGA 
connected - screen after ubuntu logo"
   
https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1812359/+attachment/5234038/+files/IMG_20190130_104516.jpg

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[Bug 1812359] Re: Cannot install Ubuntu 18.04 in Intel Atom D425 when an external monitor is connected

2019-01-29 Thread d a i s y
Okay,
First thing, Laptop is Dell and cpu architecture is Intel(R) Core(TM)2 Duo CPU 
T6670 @ 2.20GHz, I have used laptop just to install 18.04.2 and 'Try Ubuntu' 
for 19.04

after then remove ssd from laptop and install it in smart station in
which this issue is occurred - CPU architecture for smart station
Intel(R) Atom(TM) CPU D425 @ 1.80GHz

I've performed following steps:
1. Boot the system(smart station) when VGA connected (LG monitor which has both 
HDMI and VGA),
2. Remove VGA and connect the HDMI
3. Login when HDMI connected and then remove HDMI and again connect VGA

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[Bug 1812359] Re: Cannot install Ubuntu 18.04 in Intel Atom D425 when an external monitor is connected

2019-01-29 Thread d a i s y
** Attachment added: "and then remove HDMI and again connect VGA"
   
https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1812359/+attachment/5234036/+files/IMG_20190130_100108.jpg

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[Bug 1812359] Re: Cannot install Ubuntu 18.04 in Intel Atom D425 when an external monitor is connected

2019-01-29 Thread d a i s y
** Attachment added: "Boot the system(smart station) when VGA connected"
   
https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1812359/+attachment/5234032/+files/IMG_20190130_095732.jpg

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[Bug 1812359] Re: Cannot install Ubuntu 18.04 in Intel Atom D425 when an external monitor is connected

2019-01-29 Thread d a i s y
** Attachment added: "Remove VGA and connect the HDMI"
   
https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1812359/+attachment/5234033/+files/IMG_20190130_095837.jpg

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[Bug 1812359] Re: Cannot install Ubuntu 18.04 in Intel Atom D425 when an external monitor is connected

2019-01-29 Thread d a i s y
** Attachment added: "only move the cursor when VGA connected"
   
https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1812359/+attachment/5234037/+files/IMG_20190130_100138.jpg

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[Bug 1812359] Re: Cannot install Ubuntu 18.04 in Intel Atom D425 when an external monitor is connected

2019-01-29 Thread d a i s y
** Attachment added: "Login when HDMI connected"
   
https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1812359/+attachment/5234034/+files/IMG_20190130_100045.jpg

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[Bug 1812359] Re: Cannot install Ubuntu 18.04 in Intel Atom D425

2019-01-29 Thread Daniel van Vugt
Finally, please take a photo of "no login screen and blank default
wallpaper" so we can understand exactly what you are describing.

** Summary changed:

- Cannot install Ubuntu 18.04 in  Intel Atom D425
+ Cannot install Ubuntu 18.04 in  Intel Atom D425 when an external monitor is 
connected

** Tags added: multimonitor

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[Bug 1812359] Re: Cannot install Ubuntu 18.04 in Intel Atom D425

2019-01-29 Thread Daniel van Vugt
Thanks.

If 19.04 isn't working then that's the interesting one because that
should have fixes for all the aforementioned bugs already...

On 19.04, can you please:

1. Collect a 'journalctl' log (like before) from 19.04 when the external
monitor is connected and the problem appears?

2. Run:  dpkg -l > dpkgl.txt
   and send us the file 'dpkgl.txt'.

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[Bug 1812359] Re: Cannot install Ubuntu 18.04 in Intel Atom D425

2019-01-29 Thread Daniel van Vugt
Also remember to keep the laptop open :) Because the login screen might
only ever appear there.

Have you been keeping the laptop screen open?

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[Bug 1812359] Re: Cannot install Ubuntu 18.04 in Intel Atom D425

2019-01-29 Thread d a i s y
Install 19.04 downloaded from here http://cdimages.ubuntu.com/daily-
live/current/ and it has same issue like 18.04.2 whenever the external
monitor connected to VGA, no login screen and blank default wallpaper.

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[Bug 1812359] Re: Cannot install Ubuntu 18.04 in Intel Atom D425

2019-01-29 Thread d a i s y
** Attachment added: "18.04.2_boot.txt"
   
https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1812359/+attachment/5233593/+files/18.04.2_boot.txt

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[Bug 1812359] Re: Cannot install Ubuntu 18.04 in Intel Atom D425

2019-01-29 Thread d a i s y
Okay, I did fresh installation of 18.04.2 downloaded from here: 
http://cdimages.ubuntu.com/bionic/daily-live/current/ in my laptop. 
After than I installed SSD into smart station. Issue is same when VGA is 
connected.

You can check log if you want to find something.

Update for 19.04 will be given once it is downloaded.

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[Bug 1812359] Re: Cannot install Ubuntu 18.04 in Intel Atom D425

2019-01-29 Thread d a i s y
How can I install 18.04.2: http://cdimages.ubuntu.com/bionic/daily-
live/current/ with no monitors connected. Would it be okay with laptop?

and 19.04: http://cdimages.ubuntu.com/daily-live/current/ downloading
failed two times.

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  Cannot install Ubuntu 18.04 in  Intel Atom D425

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[Bug 1812359] Re: Cannot install Ubuntu 18.04 in Intel Atom D425

2019-01-29 Thread Daniel van Vugt
To avoid bug 1727356 you still need to avoid installing 18.04.1. Please
only install

  Pre-release 18.04.2:
  http://cdimages.ubuntu.com/bionic/daily-live/current/
  (should work with no monitors connected)

or

  Pre-release 19.04:
  http://cdimages.ubuntu.com/daily-live/current/
  (might work with multiple monitors)

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[Bug 1812359] Re: Cannot install Ubuntu 18.04 in Intel Atom D425

2019-01-29 Thread d a i s y
@ Daniel van Vugt

Thanks, You're right. I'd just unplug the VGA, start the system and when
plug in, I could see the screen. Well, I'm using smart station so I've
to connect the external monitor(Dell) with VGA. It has HDMI port too, so
connect the monitor (LG) with HDMI and it is working except the screen
is not fitting.

Should I reinstall 18.04.1 with HDMI connected monitor and then connect
to VGA. Would it make any difference?

I will give an update for 19.04 once it is downloaded.

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  Cannot install Ubuntu 18.04 in  Intel Atom D425

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[Bug 1812359] Re: Cannot install Ubuntu 18.04 in Intel Atom D425

2019-01-28 Thread Daniel van Vugt
Thanks.

There are two points of interest in that log I can see:

Jan 29 09:45:01 test /usr/lib/gdm3/gdm-x-session[656]: (II) intel(0): resizing 
framebuffer to 2732x768
Jan 29 09:45:01 test /usr/lib/gdm3/gdm-x-session[656]: (II) intel(0): switch to 
mode 1366x768@60.4 on LVDS1 using pipe 1, position (0, 0), rotation normal, 
reflection none
Jan 29 09:45:02 test /usr/lib/gdm3/gdm-x-session[656]: (II) intel(0): switch to 
mode 1366x768@59.8 on VGA1 using pipe 0, position (1366, 0), rotation normal, 
reflection none

and

Jan 29 09:45:51 test gnome-shell[931]: Skipping layers 1..n of your
pipeline since the first layer is sliced. We don't currently support any
multi-texturing with sliced textures but assume layer 0 is the most
important to keep

Both of these suggest the problem is that gnome-shell is trying and
failing to render across two screens (2732x768) because the code that's
meant to handle that for older GPUs like this is not well tested (no
developers use that kind of hardware).

As a workaround
~~~
Please just unplug your second monitor and leave it unplugged. The system 
should work fine with just a single monitor. In fact, please reinstall again 
without ever plugging in that second monitor and everything should just work.

As a permanent fix
~~
I think this is probably one of the bugs that Gert van der Kraats has been 
working on recently: bug 1790525 or bug 1795774. The fix for those has only 
been in 19.04 for a couple of days so please try live booting 19.04 
(http://cdimages.ubuntu.com/daily-live/current/) and tell us if that seems to 
fix the problem.

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[Bug 1812359] Re: Cannot install Ubuntu 18.04 in Intel Atom D425

2019-01-28 Thread d a i s y
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[Bug 1812359] Re: Cannot install Ubuntu 18.04 in Intel Atom D425

2019-01-28 Thread d a i s y
** Attachment added: "journalctl -b-1 > new_boot1.txt"
   
https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1812359/+attachment/5233394/+files/new_boot1.txt

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[Bug 1812359] Re: Cannot install Ubuntu 18.04 in Intel Atom D425

2019-01-28 Thread Daniel van Vugt
Also, please allow the system at least 15 minutes to boot before giving
up. There might be something slowing it down dramatically making it look
like it's hung when it's not. If that's true then we need to see it all
in the log.

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[Bug 1812359] Re: Cannot install Ubuntu 18.04 in Intel Atom D425

2019-01-28 Thread Daniel van Vugt
Thanks but you seem to have made the same mistake again. That log is
from recovery mode so is not useful:

Jan 29 09:40:28 test kernel: Command line:
BOOT_IMAGE=/boot/vmlinuz-4.15.0-44-generic root=UUID=1b38a9ba-
d9c9-4b85-a152-b5f2cbc9aa98 ro recovery nomodeset

Using 'nomodeset' is a workaround, and one that will prevent normal
graphics modes from working. So use it when you must, but if you do need
it then that indicates a bug somewhere (this bug).

Now that you have debugging enabled, please repeat the steps in comment
#11 and be careful to not send any logs that mention "recovery
nomodeset" at the top.

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[Bug 1812359] Re: Cannot install Ubuntu 18.04 in Intel Atom D425

2019-01-28 Thread d a i s y
vanvugt,

Okay, I did normal boot, no login screen, could not entered into VT, so
with telnet, I did journalctl -b-1 > boot2.txt

I still request only if you haven't consider comment #29
https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1812359/comments/29,
Please do. As I said, I've set nomodeset to install Ubuntu, without it I
could not.

** Attachment added: "journalctl -b-1 > boot2.txt"
   
https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1812359/+attachment/5233362/+files/boot2.txt

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[Bug 1812359] Re: Cannot install Ubuntu 18.04 in Intel Atom D425

2019-01-28 Thread Daniel van Vugt
Thanks for your efforts. Over the weekend I also set up Ubuntu 18.04 on
some Pineview Atom netbooks, but only found bug 1727356.

Please generate a new log as the one in comment #27 is showing it's from
recovery mode, and so is not showing the bug. You seem to have booted
recovery mode twice in a row.


** Changed in: gdm3 (Ubuntu)
   Status: New => Incomplete

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[Bug 1812359] Re: Cannot install Ubuntu 18.04 in Intel Atom D425

2019-01-28 Thread d a i s y
** Summary changed:

- Login screen not appearing in bionic [Intel Atom D425]
+ Cannot install Ubuntu 18.04 in  Intel Atom D425

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