[Bug 1817216] Re: Xorg freeze

2019-04-26 Thread Launchpad Bug Tracker
[Expired for xorg-server (Ubuntu) because there has been no activity for
60 days.]

** Changed in: xorg-server (Ubuntu)
   Status: Incomplete => Expired

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Title:
  Xorg freeze

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[Bug 1817216] Re: Xorg freeze

2019-02-25 Thread Ramiro Caamano
Hi Daniel,

Thank you for responding quickly and as per your email  i can advise the
following;

regarding step one  /var/crash for crash   there was no files in the folder 
clicked show hidden files again nothing listed in the folder.
 regarding step two visited the url and found the following response, No 
errors have been reported from this system, tried to open the file could not 
display whoopsie the file is an unknown type.
 Unable to do in user mode will try admin and send a follow up crash report 
if this occurs again.

Not sure if you required a direct email but i can post responses to log
if this is standard way to respond to assistance.

Appreciate your comments regarding the privacy so I have deleted the
crash report logs in launchpad but just left in my comments.

ps have sent an update since yesterdays second crash; in summary the
select NVIDIA driver option was clickable but not saving the choice and
so reverting back to Xorg.

Did a web google to find the terminal nvidia/ all drivers update command
and used the command to do a all drivers update approximately 34 updated
as new.

Switched to the NVIDIA driver and so far the comp is performing great so maybe 
the fix on this particular model of graphics card is update driver manually  
and use NVIDIA.
If you want to call this solved/resolved that's ok from my side.

Thanks again
Ramiro

Additional:

No further crash's/hangs since performing a full manual driver update
via Terminal.

During the crash's/hangs I ran the software update through additional
drivers and yet it did not pick up the new drivers.

I found there is a way to make the computer run a automatic driver
update also via Terminal but have held off to assess if the issue was a
driver issue.

I would like to add that when I installed Ubuntu I did the install
offline no connection to internet option, so the option that appears to
run a search for new drivers was not performed.

Thanks 
Ramiro

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Title:
  Xorg freeze

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[Bug 1817216] Re: Xorg freeze

2019-02-22 Thread Ramiro Caamano
** Description changed:

- Hi just wanted to report in addition I had two webpages open no other 
programs running. 
+ Hi just wanted to report in addition I had two webpages open no other 
programs running.
  The webpages were youtube and msn when the page froze - the cursor/mouse did 
not respond and the keyboard was locked.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
- Package: xorg 1:7.7+19ubuntu7.1
- ProcVersionSignature: Ubuntu 4.18.0-15.16~18.04.1-generic 4.18.20
- Uname: Linux 4.18.0-15-generic x86_64
- ApportVersion: 2.20.9-0ubuntu7.5
- Architecture: amd64
- BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
- CompositorRunning: None
- CurrentDesktop: ubuntu:GNOME
- Date: Thu Feb 21 20:58:48 2019
- DistUpgraded: Fresh install
- DistroCodename: bionic
- DistroVariant: ubuntu
- GpuHangFrequency: This is the first time
- GraphicsCard:
-  NVIDIA Corporation GT218 [NVS 300] [10de:10d8] (rev a2) (prog-if 00 [VGA 
controller])
-Subsystem: Hewlett-Packard Company GT218 [NVS 300] [103c:0862]
- InstallationDate: Installed on 2019-02-20 (1 days ago)
- InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 
(20190210)
- MachineType: Gigabyte Technology Co., Ltd. G31M-ES2L
- ProcEnviron:
-  LANGUAGE=en_GB:en
-  PATH=(custom, no user)
-  XDG_RUNTIME_DIR=
-  LANG=en_GB.UTF-8
-  SHELL=/bin/bash
- ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-15-generic 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1
- SourcePackage: xorg
- Symptom: display
- Title: Xorg freeze
- UpgradeStatus: No upgrade log present (probably fresh install)
- dmi.bios.date: 02/24/2010
- dmi.bios.vendor: Award Software International, Inc.
- dmi.bios.version: FG
- dmi.board.name: G31M-ES2L
- dmi.board.vendor: Gigabyte Technology Co., Ltd.
- dmi.board.version: x.x
- dmi.chassis.type: 3
- dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
- dmi.modalias: 
dmi:bvnAwardSoftwareInternational,Inc.:bvrFG:bd02/24/2010:svnGigabyteTechnologyCo.,Ltd.:pnG31M-ES2L:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnG31M-ES2L:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
- dmi.product.name: G31M-ES2L
- dmi.sys.vendor: Gigabyte Technology Co., Ltd.
- version.compiz: compiz N/A
- version.libdrm2: libdrm2 2.4.95-1~18.04.1
- version.libgl1-mesa-dri: libgl1-mesa-dri 18.2.2-0ubuntu1~18.04.2
- version.libgl1-mesa-glx: libgl1-mesa-glx 18.2.2-0ubuntu1~18.04.2
- version.xserver-xorg-core: xserver-xorg-core N/A
- version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
- version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
- version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
- version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A

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Title:
  Xorg freeze

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[Bug 1817216] Re: Xorg freeze

2019-02-21 Thread Daniel van Vugt
Thank you for taking the time to report this bug and helping to make
Ubuntu better. It sounds like some part of the system has crashed. To
help us find the cause of the crash please follow these steps:

1. Look in /var/crash for crash files and if found run:
ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.

2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where
ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine.
Do you find any links to recent problems on that page? If so then please
send the links to us.

3. If step 2 also failed then apply the workaround from bug 994921,
reboot, reproduce the crash, and retry step 1.

Please take care to avoid attaching .crash files to bugs as we are
unable to process them as file attachments. It would also be a security
risk for yourself.

** Package changed: xorg (Ubuntu) => xorg-server (Ubuntu)

** Changed in: xorg-server (Ubuntu)
   Status: New => Incomplete

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Title:
  Xorg freeze

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[Bug 1817216] Re: Xorg freeze

2019-02-21 Thread Ramiro Caamano
** Information type changed from Public to Public Security

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Title:
  Xorg freeze

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