apport information
** Tags added: apport-collected
** Description changed:
The Webcam from my MSI GL72M REX is not working.
the built-in webcam is not recognized.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: cheese 3.28.0-1ubuntu1
ProcVersionSignature: Ubuntu 4.15.0-45.48-generic 4.15.18
Uname: Linux 4.15.0-45-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
CurrentDesktop: communitheme:ubuntu:GNOME
Date: Sun Mar 3 13:29:31 2019
InstallationDate: Installed on 2018-05-16 (290 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
MachineType: Micro-Star International Co., Ltd. GL72M 7REX
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=
LANG=de_DE.UTF-8
SHELL=/bin/bash
RelatedPackageVersions:
cheese3.28.0-1ubuntu1
cheese-common 3.28.0-1ubuntu1
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/23/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: E1799IMS.324
dmi.board.asset.tag: Default string
dmi.board.name: MS-1799
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: REV:1.0
dmi.chassis.type: 10
dmi.chassis.vendor: Micro-Star International Co., Ltd.
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrE1799IMS.324:bd03/23/2018:svnMicro-StarInternationalCo.,Ltd.:pnGL72M7REX:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-1799:rvrREV1.0:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrN/A:
dmi.product.family: GL
dmi.product.name: GL72M 7REX
dmi.product.version: REV:1.0
dmi.sys.vendor: Micro-Star International Co., Ltd.
+ ---
+ ProblemType: Bug
+ ApportVersion: 2.20.9-0ubuntu7.5
+ Architecture: amd64
+ AudioDevicesInUse:
+ USERPID ACCESS COMMAND
+ /dev/snd/controlC0: yusuf 1829 F pulseaudio
+ CurrentDesktop: communitheme:ubuntu:GNOME
+ DistroRelease: Ubuntu 18.04
+ InstallationDate: Installed on 2018-05-16 (290 days ago)
+ InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
+ MachineType: Micro-Star International Co., Ltd. GL72M 7REX
+ NonfreeKernelModules: nvidia_modeset nvidia
+ Package: linux (not installed)
+ ProcEnviron:
+ TERM=xterm-256color
+ PATH=(custom, no user)
+ XDG_RUNTIME_DIR=
+ LANG=de_DE.UTF-8
+ SHELL=/bin/bash
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-45-generic
root=UUID=b3854a7c-bc0c-4ef8-b726-7579b6bf82f0 ro quiet splash nouveau.runpm=0
vt.handoff=1
+ ProcVersionSignature: Ubuntu 4.15.0-45.48-generic 4.15.18
+ RelatedPackageVersions:
+ linux-restricted-modules-4.15.0-45-generic N/A
+ linux-backports-modules-4.15.0-45-generic N/A
+ linux-firmware 1.173.3
+ Tags: bionic
+ Uname: Linux 4.15.0-45-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm audio cdrom dialout dip fax floppy lpadmin netdev plugdev
sambashare scanner sudo tape vboxusers video
+ _MarkForUpload: True
+ dmi.bios.date: 03/23/2018
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: E1799IMS.324
+ dmi.board.asset.tag: Default string
+ dmi.board.name: MS-1799
+ dmi.board.vendor: Micro-Star International Co., Ltd.
+ dmi.board.version: REV:1.0
+ dmi.chassis.asset.tag: No Asset Tag
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Micro-Star International Co., Ltd.
+ dmi.chassis.version: N/A
+ dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrE1799IMS.324:bd03/23/2018:svnMicro-StarInternationalCo.,Ltd.:pnGL72M7REX:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-1799:rvrREV1.0:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrN/A:
+ dmi.product.family: GL
+ dmi.product.name: GL72M 7REX
+ dmi.product.version: REV:1.0
+ dmi.sys.vendor: Micro-Star International Co., Ltd.
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1818399/+attachment/5243048/+files/AlsaInfo.txt
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https://bugs.launchpad.net/bugs/1818399
Title:
MSI GL72M REX Webcam not working
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