[Bug 1818802] Re: [ZenBook UX433FN_UX433FN, Realtek ALC294, Speaker, Internal] fails after a while

2019-06-11 Thread Gabriele Ara
Will do, thanks.

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  [ZenBook UX433FN_UX433FN, Realtek ALC294, Speaker, Internal] fails
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[Bug 1818802] Re: [ZenBook UX433FN_UX433FN, Realtek ALC294, Speaker, Internal] fails after a while

2019-06-11 Thread Daniel van Vugt
Filip,

Since you are the original reporter and no longer experience a problem
then I would prefer to keep this bug closed.

---

Gabriele,

If you are experiencing audio problems then please open a new bug by
running:

  ubuntu-bug pulseaudio

so that we can review the details of your affected machine.

** Changed in: linux (Ubuntu)
   Status: Expired => Fix Released

** Changed in: pulseaudio (Ubuntu)
   Status: Expired => Fix Released

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[Bug 1818802] Re: [ZenBook UX433FN_UX433FN, Realtek ALC294, Speaker, Internal] fails after a while

2019-06-11 Thread Filip Golab
Hey, Im not quite sure how I can reopen it, if you could tell me I would
do it for you. For me this issue had fixed randomly before I upgraded to
19.04 and was not pressent since then.

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[Bug 1818802] Re: [ZenBook UX433FN_UX433FN, Realtek ALC294, Speaker, Internal] fails after a while

2019-06-11 Thread Gabriele Ara
I can confirm that the same problem affects 19.04 too.

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[Bug 1818802] Re: [ZenBook UX433FN_UX433FN, Realtek ALC294, Speaker, Internal] fails after a while

2019-06-11 Thread Gabriele Ara
Hey there, same problem here, audio has strange glitches, maybe we could
reopen this issue? Both a collegue and I bought this same laptop and we
are both affected by this issue, even on recent kernel builds.

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[Bug 1818802] Re: [ZenBook UX433FN_UX433FN, Realtek ALC294, Speaker, Internal] fails after a while

2019-05-23 Thread Launchpad Bug Tracker
[Expired for pulseaudio (Ubuntu) because there has been no activity for
60 days.]

** Changed in: pulseaudio (Ubuntu)
   Status: Incomplete => Expired

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[Bug 1818802] Re: [ZenBook UX433FN_UX433FN, Realtek ALC294, Speaker, Internal] fails after a while

2019-05-23 Thread Launchpad Bug Tracker
[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
   Status: Incomplete => Expired

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[Bug 1818802] Re: [ZenBook UX433FN_UX433FN, Realtek ALC294, Speaker, Internal] fails after a while

2019-03-24 Thread Daniel van Vugt
Please try live booting 19.04:

http://cdimages.ubuntu.com/daily-live/current/

and tell us if audio works there.

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

** Changed in: pulseaudio (Ubuntu)
   Status: Confirmed => Incomplete

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[Bug 1818802] Re: [ZenBook UX433FN_UX433FN, Realtek ALC294, Speaker, Internal] fails after a while

2019-03-24 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: linux (Ubuntu)
   Status: New => Confirmed

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[Bug 1818802] Re: [ZenBook UX433FN_UX433FN, Realtek ALC294, Speaker, Internal] fails after a while

2019-03-24 Thread Daniel van Vugt
** Tags added: bionic

** Changed in: linux (Ubuntu)
   Status: Incomplete => New

** Changed in: pulseaudio (Ubuntu)
   Status: Incomplete => New

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[Bug 1818802] Re: [ZenBook UX433FN_UX433FN, Realtek ALC294, Speaker, Internal] fails after a while

2019-03-24 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: pulseaudio (Ubuntu)
   Status: New => Confirmed

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Title:
  [ZenBook UX433FN_UX433FN, Realtek ALC294, Speaker, Internal] fails
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[Bug 1818802] Re: [ZenBook UX433FN_UX433FN, Realtek ALC294, Speaker, Internal] fails after a while

2019-03-19 Thread Filip Golab
It*

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  [ZenBook UX433FN_UX433FN, Realtek ALC294, Speaker, Internal] fails
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[Bug 1818802] Re: [ZenBook UX433FN_UX433FN, Realtek ALC294, Speaker, Internal] fails after a while

2019-03-19 Thread Filip Golab
I did return yesterday. I uploaded the files you requested before.

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[Bug 1818802] Re: [ZenBook UX433FN_UX433FN, Realtek ALC294, Speaker, Internal] fails after a while

2019-03-18 Thread Daniel van Vugt
No problem. If the issue doesn't return after 60 days and there are no
further comments then this bug will automatically close.

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  [ZenBook UX433FN_UX433FN, Realtek ALC294, Speaker, Internal] fails
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[Bug 1818802] Re: [ZenBook UX433FN_UX433FN, Realtek ALC294, Speaker, Internal] fails after a while

2019-03-18 Thread Filip Golab
** Attachment added: "dmesgafter.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1818802/+attachment/5247408/+files/dmesgafter.txt

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Title:
  [ZenBook UX433FN_UX433FN, Realtek ALC294, Speaker, Internal] fails
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[Bug 1818802] Re: [ZenBook UX433FN_UX433FN, Realtek ALC294, Speaker, Internal] fails after a while

2019-03-18 Thread Filip Golab
** Attachment added: "journalafter.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1818802/+attachment/5247407/+files/journalafter.txt

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  [ZenBook UX433FN_UX433FN, Realtek ALC294, Speaker, Internal] fails
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[Bug 1818802] Re: [ZenBook UX433FN_UX433FN, Realtek ALC294, Speaker, Internal] fails after a while

2019-03-14 Thread Filip Golab
I was not able to replicate this bug for couple of days, thats why I
have not uploaded files you requested. I'm not sure if it's gone, or is
it just temporary. It used to affect both speakers and headphones. I
will let you know when it's back

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  [ZenBook UX433FN_UX433FN, Realtek ALC294, Speaker, Internal] fails
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[Bug 1818802] Re: [ZenBook UX433FN_UX433FN, Realtek ALC294, Speaker, Internal] fails after a while

2019-03-13 Thread Kai-Heng Feng
Nothing wrong in the dmesg.

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[Bug 1818802] Re: [ZenBook UX433FN_UX433FN, Realtek ALC294, Speaker, Internal] fails after a while

2019-03-11 Thread Daniel van Vugt
Next, please wait until the audio has stopped working AND has later come
back, then run:

  dmesg > dmesgafter.txt
  journalctl -b0 > journalafter.txt

and send us the files 'dmesgafter.txt' and 'journalafter.txt'.

** Summary changed:

- [ZenBook UX433FN_UX433FN] Audio only works when the laptop is plugged in or 
the battery % is above 20 - 40%
+ [ZenBook UX433FN_UX433FN, Realtek ALC294, Speaker, Internal] fails after a 
while

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[Bug 1818802] Re: [ZenBook UX433FN_UX433FN, Realtek ALC294, Speaker, Internal] fails after a while

2019-03-11 Thread Daniel van Vugt
Also, does this bug apply to the laptop's internal speakers? Or are you
using headphones?

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[Bug 1818802] Re: [ZenBook UX433FN_UX433FN, Realtek ALC294, Speaker, Internal] fails after a while

2019-03-08 Thread Filip Golab
I forgot to tell you: this issue is only pressent on ubuntu, audio on
Windows works fine

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[Bug 1818802] Re: [ZenBook UX433FN_UX433FN, Realtek ALC294, Speaker, Internal] fails after a while

2019-03-08 Thread Filip Golab
Hey, thanks for helping me, I got a few updates regarding this issue:

- pidof is not changing

- I uploaded the crash report, but its not listed in my bug
tracker(chromium crash)

- I found out that audio works perfectly fine when the laptop is plugged
in or the battery % is above 20 - 40%

Let me know if you need more details.

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[Bug 1818802] Re: [ZenBook UX433FN_UX433FN, Realtek ALC294, Speaker, Internal] fails after a while

2019-03-06 Thread Daniel van Vugt
Can you please:

1. Reboot and then while audio is working run:

   pidof pulseaudio

2. Wait until audio is not working and then again run:

   pidof pulseaudio

3. Wait until audio starts working again and run:

   pidof pulseaudio

Do you get different results from those commands each time?

** Also affects: pulseaudio (Ubuntu)
   Importance: Undecided
   Status: New

** Changed in: alsa-driver (Ubuntu)
   Status: New => Incomplete

** Changed in: pulseaudio (Ubuntu)
   Status: New => Incomplete

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[Bug 1818802] Re: [ZenBook UX433FN_UX433FN, Realtek ALC294, Speaker, Internal] fails after a while

2019-03-06 Thread Daniel van Vugt
Please also follow these instructions to check for crashes on the
system:

https://wiki.ubuntu.com/Bugs/Responses#Missing_a_crash_report_or_having_a_.crash_attachment

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[Bug 1818802] Re: [ZenBook UX433FN_UX433FN, Realtek ALC294, Speaker, Internal] fails after a while

2019-03-06 Thread Daniel van Vugt
Finally, if the PID of pulseaudio is changing and there is no evidence
of a crash then please try:

1. Edit /etc/pulse/daemon.conf and add a new line:

   realtime-scheduling = no

2. Save your changes and reboot.

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