[Bug 1823004] Re: Upgrade to 19.04 - cannot install 'install-info' (triggers looping)
*** This bug is a duplicate of bug 1828639 *** https://bugs.launchpad.net/bugs/1828639 Marking trigger bugs as duplicates of 1828639, to have one bug to track the fix in with a clean reproducer. ** This bug has been marked a duplicate of bug 1828639 package libvlc-bin 3.0.6-1 failed to install/upgrade: 90.8592:triggers looping, abandoned -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1823004 Title: Upgrade to 19.04 - cannot install 'install-info' (triggers looping) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/1823004/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1823004] Re: Upgrade to 19.04 - cannot install 'install-info' (triggers looping)
** Tags added: id-5cc1d062b6d1072e603f4c6e -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1823004 Title: Upgrade to 19.04 - cannot install 'install-info' (triggers looping) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/1823004/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1823004] Re: Upgrade to 19.04 - cannot install 'install-info' (triggers looping)
** Also affects: ubuntu-release-upgrader (Ubuntu Disco) Importance: Undecided Status: New ** Changed in: ubuntu-release-upgrader (Ubuntu Disco) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1823004 Title: Upgrade to 19.04 - cannot install 'install-info' (triggers looping) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/1823004/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1823004] Re: Upgrade to 19.04 - cannot install 'install-info' (triggers looping)
** Tags removed: rls-dd-incoming ** Tags added: rls-dd-tracking -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1823004 Title: Upgrade to 19.04 - cannot install 'install-info' (triggers looping) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/1823004/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1823004] Re: Upgrade to 19.04 - cannot install 'install-info' (triggers looping)
Seems like this might be related to bug 1825211; seems like roughly the same issue (triggers looping) at about the same point (quite close to shared-mime-info; but that may be a red herring). We've had some discussions before that this may be a bug in dpkg / triggers. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1823004 Title: Upgrade to 19.04 - cannot install 'install-info' (triggers looping) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/1823004/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1823004] Re: Upgrade to 19.04 - cannot install 'install-info' (triggers looping)
Anyone lucky enough to find any fixes to this? I faced this issue too yesterday. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1823004 Title: Upgrade to 19.04 - cannot install 'install-info' (triggers looping) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/1823004/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1823004] Re: Upgrade to 19.04 - cannot install 'install-info'
I also received this error upgrading from 18.10. As with others, install seemed to nearly finish (as judged by the progress bar). Dell XPS 13 9360 (i7-7500U, Intel HD 620, Kaby Lake GT2) Two anomalies: 1) I had postgresql multicorn libraries installed from a ppa. I used ppa-purge to remove them. 2) I noticed two desktop notifications of network interruptions during the install. I assume that these were related to the installation. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1823004 Title: Upgrade to 19.04 - cannot install 'install-info' (triggers looping) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/1823004/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1823004] Re: Upgrade to 19.04 - cannot install 'install-info'
** Tags added: triggers-looping ** Summary changed: - Upgrade to 19.04 - cannot install 'install-info' + Upgrade to 19.04 - cannot install 'install-info' (triggers looping) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1823004 Title: Upgrade to 19.04 - cannot install 'install-info' (triggers looping) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/1823004/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1823004] Re: Upgrade to 19.04 - cannot install 'install-info'
Interesting experiences. Despite the bug I gave a try to update. I have altogether 3 computers. 1. Ubuntu 18.10, 'normal' PC, Nvidia card (I don't know if it adds anything to the issue), CPU is a 6-core AMD When updating, everything seems normal, then comes the message as seen above. However rebooting the PC everything works fine. 2. Ubuntu 18.10, PC, AMD A8 with integrated graphics card Here I got the error message as in this bug reported, however the package causing the problem is the package 'menu'. After the error message, the installer intends to run dpkg again in order the system gets back to is original state. By not allowing it but manually rebooting, everything works fine. The only thing wasn't done is removing obsolete packages. This could be done with a simple apt autoremove (some 750MB was removed). 3. Ubuntu 18.10, Dell E5490 No problems reported during update. All work fine. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1823004 Title: Upgrade to 19.04 - cannot install 'install-info' To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/1823004/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1823004] Re: Upgrade to 19.04 - cannot install 'install-info'
See attachment - same error, other package. ** Attachment added: "Screenshot_20190428_121438.png" https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/1823004/+attachment/5259648/+files/Screenshot_20190428_121438.png -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1823004 Title: Upgrade to 19.04 - cannot install 'install-info' To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/1823004/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1823004] Re: Upgrade to 19.04 - cannot install 'install-info'
To add to my previous comment, the uninstaller freezes with the following message every 10-30 seconds, uncountable times: `=== Command terminated with exit status 1 (Tue Apr 23 23:42:55 2019) ===` In order to get the uninstall to continue I have to hit ENTER and then "r" to "resurrect window", over and over. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1823004 Title: Upgrade to 19.04 - cannot install 'install-info' To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/1823004/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1823004] Re: Upgrade to 19.04 - cannot install 'install-info'
This bug also affects me. Unfortunately, the automatic reversion to the previous version is a mess and doesn't seem to leave the system in the previous (working, 18.10) state. So I'm currently afraid to reboot my machine, for fear it'll never boot again without a fresh install, which will take 4 or 5 days out of my life for configuration and such. So any progress would be much appreciated. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1823004 Title: Upgrade to 19.04 - cannot install 'install-info' To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/1823004/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1823004] Re: Upgrade to 19.04 - cannot install 'install-info'
** Attachment added: "2019-04-23_10-57.png" https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/1823004/+attachment/5258161/+files/2019-04-23_10-57.png -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1823004 Title: Upgrade to 19.04 - cannot install 'install-info' To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/1823004/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1823004] Re: Upgrade to 19.04 - cannot install 'install-info'
I have discovered that the desktop context menu no longer contains choices to alphabetize icons, nor to lock into the underlying grid. I do not know if this is a result of this installation bug or not. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1823004 Title: Upgrade to 19.04 - cannot install 'install-info' To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/1823004/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1823004] Re: Upgrade to 19.04 - cannot install 'install-info'
I have this error too. The problem is that the upgrader is not continuing with the uninstall of programs and says that there's an error. I recovered a clonezilla image before the upgrade and will not upgrade until this bug is fixed. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1823004 Title: Upgrade to 19.04 - cannot install 'install-info' To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/1823004/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1823004] Re: Upgrade to 19.04 - cannot install 'install-info'
More info regarding the bug during my upgrade to 19.04: By looking at the crash report at `/var/crash/install-info.0.crash` I can see the following error message: I get the following: ``` Setting up libdrm-common (2.4.97-1ubuntu1) ... Setting up libelf1:amd64 (0.176-1) ... Setting up libelf1:i386 (0.176-1) ... Setting up libsm6:amd64 (2:1.2.3-1) ... Setting up xserver-xorg-legacy (2:1.20.4-1ubuntu3) ... (frontend:5421): GdkPixbuf-WARNING **: 17:48:08.642: Cannot open pixbuf loader module file '/usr/lib/x86_64-linux-gnu/gdk-pixbuf-2.0/2.10.0/loaders.cache': No such file or directory This likely means that your installation is broken. Try running the command gdk-pixbuf-query-loaders > /usr/lib/x86_64-linux-gnu/gdk-pixbuf-2.0/2.10.0/loaders.cache to make things work again for the time being. (frontend:5419): GdkPixbuf-WARNING **: 17:48:08.699: Cannot open pixbuf loader module file '/usr/lib/x86_64-linux-gnu/gdk-pixbuf-2.0/2.10.0/loaders.cache': No such file or directory This likely means that your installation is broken. Try running the command gdk-pixbuf-query-loaders > /usr/lib/x86_64-linux-gnu/gdk-pixbuf-2.0/2.10.0/loaders.cache to make things work again for the time being. setting xserver-xorg-legacy/xwrapper/allowed_users from configuration file Setting up libpam-cap:amd64 (1:2.25-2) ... (frontend:5441): GdkPixbuf-WARNING **: 17:48:09.095: Cannot open pixbuf loader module file '/usr/lib/x86_64-linux-gnu/gdk-pixbuf-2.0/2.10.0/loaders.cache': No such file or directory This likely means that your installation is broken. Try running the command gdk-pixbuf-query-loaders > /usr/lib/x86_64-linux-gnu/gdk-pixbuf-2.0/2.10.0/loaders.cache to make things work again for the time being. (frontend:5439): GdkPixbuf-WARNING **: 17:48:09.152: Cannot open pixbuf loader module file '/usr/lib/x86_64-linux-gnu/gdk-pixbuf-2.0/2.10.0/loaders.cache': No such file or directory This likely means that your installation is broken. Try running the command gdk-pixbuf-query-loaders > /usr/lib/x86_64-linux-gnu/gdk-pixbuf-2.0/2.10.0/loaders.cache to make things work again for the time being. Setting up libdns-export1104 (1:9.11.5.P1+dfsg-1ubuntu2) ... Setting up libgcr-base-3-1:amd64 (3.28.1-2) ... Setting up iputils-ping (3:20180629-2ubuntu2) ... Setting up libevdev2:amd64 (1.6.0+dfsg-1) ... ``` >From what I can tell, it seems to be related to or caused by this bug https://bugs.launchpad.net/ubuntu/+source/gdk-pixbuf/+bug/1282294 So, for any end-users out there, it seems like a harmful bug that can be ignored. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1823004 Title: Upgrade to 19.04 - cannot install 'install-info' To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/1823004/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1823004] Re: Upgrade to 19.04 - cannot install 'install-info'
Exactly the same issue for me too. First, it showed a "Could not install 'install-info'" message. And then, when the upgrade from 18.10 to 19.04 finished it showed the following error message: "Could not install the upgrades. The upgrade has aborted. Your system could be in unstable state. A recovery will run now (dpkg --configure -a) @5tein4rne suggests that everything seems to be working fine nonetheless? Is there a way to make sure everything was installed correctly? Any more details about this issue? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1823004 Title: Upgrade to 19.04 - cannot install 'install-info' To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/1823004/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1823004] Re: Upgrade to 19.04 - cannot install 'install-info'
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: ubuntu-release-upgrader (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1823004 Title: Upgrade to 19.04 - cannot install 'install-info' To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/1823004/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1823004] Re: Upgrade to 19.04 - cannot install 'install-info'
** Tags added: rls-dd-incoming -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1823004 Title: Upgrade to 19.04 - cannot install 'install-info' To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/1823004/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1823004] Re: Upgrade to 19.04 - cannot install 'install-info'
>From Apttermlog.txt we can see: Processing triggers for systemd (240-6ubuntu3) ... dpkg: cycle found while processing triggers: chain of packages whose triggers are or may be responsible: gnome-icon-theme -> shared-mime-info packages' pending triggers which are or may be unresolvable: install-info: /usr/share/info sgml-base: /usr/share/xml: /usr/share/sgml linux-image-5.0.0-8-generic: linux-update-5.0.0-8-generic libvlc-bin:amd64: /usr/lib/x86_64-linux-gnu/vlc/plugins shared-mime-info: /usr/share/mime/packages dbus: /etc/dbus-1/system.d ca-certificates: update-ca-certificates tex-common: texmf-map gnome-icon-theme: /usr/share/icons/gnome rsyslog: /etc/rsyslog.d libc-bin: ldconfig dictionaries-common: update-default-ispell: update-default-wordlist: aspell-autobuildhash hicolor-icon-theme: /usr/share/icons/hicolor initramfs-tools: update-initramfs mime-support: /usr/lib/mime/packages: /usr/share/applications dpkg: error processing package install-info (--configure): triggers looping, abandoned -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1823004 Title: Upgrade to 19.04 - cannot install 'install-info' To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/1823004/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1823004] Re: Upgrade to 19.04 - cannot install 'install-info'
** Tags added: cosmic2disco ** Tags added: third-party-packages -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1823004 Title: Upgrade to 19.04 - cannot install 'install-info' To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/1823004/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
