[Bug 1824588] Re: With AutomaticLogin enabled, logging out lands me on a black screen that's unresponsive to any keyboard input [gnome-shell: Failed to initialize accelerated iGPU/dGPU framebuffer sha

2020-03-16 Thread naisanza
`sudo killall -9 gdm` immediately fixes the "unresponsive" problem for
me. But you have to SSH into the box to do this, which is an extreme
bandaid

The screen remains blank even moving the mouse around for a few minutes,
and pressing ESC a couple times.

The monitor shows as "no input"

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Title:
  With AutomaticLogin enabled, logging out lands me on a black screen
  that's unresponsive to any keyboard input [gnome-shell: Failed to
  initialize accelerated iGPU/dGPU framebuffer sharing: No matching EGL
  configs]

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[Bug 1824588] Re: With AutomaticLogin enabled, logging out lands me on a black screen that's unresponsive to any keyboard input [gnome-shell: Failed to initialize accelerated iGPU/dGPU framebuffer sha

2020-01-24 Thread Daniel van Vugt
Thank you for reporting this bug to Ubuntu.
Ubuntu 19.04 (disco) reached end-of-life on January 23, 2020.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases 

We appreciate that this bug may be old and you might not be interested
in discussing it any more. But if you are then please upgrade to the
latest Ubuntu version and re-test. If you then find the bug is still
present in the newer Ubuntu version, please add a comment here telling
us which new version it is in and change the bug status to Confirmed.

** Changed in: gdm3 (Ubuntu)
   Status: Confirmed => Won't Fix

** Changed in: mutter (Ubuntu)
   Status: Confirmed => Won't Fix

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Title:
  With AutomaticLogin enabled, logging out lands me on a black screen
  that's unresponsive to any keyboard input [gnome-shell: Failed to
  initialize accelerated iGPU/dGPU framebuffer sharing: No matching EGL
  configs]

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[Bug 1824588] Re: With AutomaticLogin enabled, logging out lands me on a black screen that's unresponsive to any keyboard input [gnome-shell: Failed to initialize accelerated iGPU/dGPU framebuffer sha

2019-05-01 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: mutter (Ubuntu)
   Status: New => Confirmed

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Title:
  With AutomaticLogin enabled, logging out lands me on a black screen
  that's unresponsive to any keyboard input [gnome-shell: Failed to
  initialize accelerated iGPU/dGPU framebuffer sharing: No matching EGL
  configs]

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[Bug 1824588] Re: With AutomaticLogin enabled, logging out lands me on a black screen that's unresponsive to any keyboard input [gnome-shell: Failed to initialize accelerated iGPU/dGPU framebuffer sha

2019-05-01 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: gdm3 (Ubuntu)
   Status: New => Confirmed

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Title:
  With AutomaticLogin enabled, logging out lands me on a black screen
  that's unresponsive to any keyboard input [gnome-shell: Failed to
  initialize accelerated iGPU/dGPU framebuffer sharing: No matching EGL
  configs]

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[Bug 1824588] Re: With AutomaticLogin enabled, logging out lands me on a black screen that's unresponsive to any keyboard input [gnome-shell: Failed to initialize accelerated iGPU/dGPU framebuffer sha

2019-04-17 Thread Daniel van Vugt
This problem is probably related to:

"Following Mutter's 3.32.1 release, meanwhile, the developers have now
hard-enforced a requirement that graphics drivers on the system either
support OpenGL 2.1 or OpenGL ES 2.0 as a minimum."

[https://www.phoronix.com/scan.php?page=news_item=GNOME-Shell-
Mutter-3.32.1]

Although Mesa offers software rendering which supports newer OpenGL.
Therefore gdm3 and mutter *should* be detecting that the GPU is too old
and falling back. It's a semi-regular problem though, that gdm3 and
mutter fail to fall back reliably and the login screen never appears.



** Summary changed:

- With AutomaticLogin enabled, logging out lands me on a black screen that's 
unresponsive to any keyboard input
+ With AutomaticLogin enabled, logging out lands me on a black screen that's 
unresponsive to any keyboard input [gnome-shell: Failed to initialize 
accelerated iGPU/dGPU framebuffer sharing: No matching EGL configs]

** Also affects: mutter (Ubuntu)
   Importance: Undecided
   Status: New

** Changed in: gdm3 (Ubuntu)
   Status: Incomplete => New

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Title:
  With AutomaticLogin enabled, logging out lands me on a black screen
  that's unresponsive to any keyboard input [gnome-shell: Failed to
  initialize accelerated iGPU/dGPU framebuffer sharing: No matching EGL
  configs]

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[Bug 1824588] Re: With AutomaticLogin enabled, logging out lands me on a black screen that's unresponsive to any keyboard input

2019-04-17 Thread Erick Brunzell via ubuntu-bugs
I will follow up ASAP. The plot continues to thicken. I tried a
different set of hardware today with a B43 chipset and it didn't seem to
be effected. But that board has only DVI and VGA outputs whereas the
effected board with a G43 chipset has DVI and HDMI. I'd been using HDMI
so now I ran another range of tests using DVI on the effected board and
was unable to reproduce.

So this appears to effect a very selective subset of 10 to 12 year old
hardware. Must be Intel X4500 graphics with HDMI connection and possibly
only the G43 chipset. So it's the absolute corneriest of corner issues
I've ever encountered. And the workaround couldn't be any simpler - just
remove the "quiet splash" boot parameter and all seems well (both boot
to and logout to gdm3 screen).

BTW ASAP may be rather slow in coming because I have a few medical
procedures scheduled in the next few weeks.

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Title:
  With AutomaticLogin enabled, logging out lands me on a black screen
  that's unresponsive to any keyboard input

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[Bug 1824588] Re: With AutomaticLogin enabled, logging out lands me on a black screen that's unresponsive to any keyboard input

2019-04-16 Thread Daniel van Vugt
That sounds like a different bug; the login screen never appearing.
Although both bugs might end up benefiting from a single fix.

I wonder if you could log that as a new bug, so that other people
experiencing the same symptoms don't get confused?...

> Then the first boot will be OK but each subsequent boot will produce a
black screen - that is the gdm3 login screen never appears and it's not
possible to enter a TTY. But once "quiet splash" is removed via grub the
system boots as it should.

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Title:
  With AutomaticLogin enabled, logging out lands me on a black screen
  that's unresponsive to any keyboard input

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[Bug 1824588] Re: With AutomaticLogin enabled, logging out lands me on a black screen that's unresponsive to any keyboard input

2019-04-16 Thread Erick Brunzell via ubuntu-bugs
Sadly /var/crash is empty, and errors.ubuntu.com + whoopsie-id just
displays a blank page. Also applying the workaround from bug 994921 does
not result in creating a crash report.

I started testing Ubuntu Disco 20190416 tonight and knowing what I know
now I can say with certainty that the easiest way to reproduce this bug
(on effected hardware) is to perform a fresh install choosing NOT to
auto-login.

Then the first boot will be OK but each subsequent boot will produce a
black screen - that is the gdm3 login screen never appears and it's not
possible to enter a TTY. But once "quiet splash" is removed via grub the
system boots as it should.

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Title:
  With AutomaticLogin enabled, logging out lands me on a black screen
  that's unresponsive to any keyboard input

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[Bug 1824588] Re: With AutomaticLogin enabled, logging out lands me on a black screen that's unresponsive to any keyboard input

2019-04-15 Thread Daniel van Vugt
Thanks. This appears to be the most interesting part of the log I can
see:

Apr 15 22:22:50 lance-desktop gnome-shell[865]: Failed to initialize 
accelerated iGPU/dGPU framebuffer sharing: No matching EGL configs
Apr 15 22:22:50 lance-desktop gnome-shell[865]: Failed to apply DRM plane 
transform 0: Permission denied
Apr 15 22:22:51 lance-desktop gnome-shell[865]: WL: error in client 
communication (pid 865)
Apr 15 22:22:51 lance-desktop org.gnome.Shell.desktop[865]: (EE)
Apr 15 22:22:51 lance-desktop org.gnome.Shell.desktop[865]: Fatal server error:
Apr 15 22:22:51 lance-desktop org.gnome.Shell.desktop[865]: (EE) wl_drm@4: 
error 0: authenicate failed
Apr 15 22:22:51 lance-desktop org.gnome.Shell.desktop[865]: (EE)
Apr 15 22:22:51 lance-desktop nm-dispatcher[734]: req:4 'connectivity-change': 
start running ordered scripts...
Apr 15 22:22:51 lance-desktop nm-dispatcher[734]: req:5 'dhcp6-change' 
[enp0s25]: start running ordered scripts...
Apr 15 22:22:51 lance-desktop gnome-shell[865]: X Wayland crashed; exiting
Apr 15 22:22:52 lance-desktop gnome-session[858]: gnome-session-binary[858]: 
WARNING: App 'org.gnome.Shell.desktop' exited with code 1
Apr 15 22:22:52 lance-desktop gnome-session-binary[858]: Unrecoverable failure 
in required component org.gnome.Shell.desktop
Apr 15 22:22:52 lance-desktop gnome-session-binary[858]: WARNING: App 
'org.gnome.Shell.desktop' exited with code 1
Apr 15 22:22:52 lance-desktop systemd-logind[529]: Failed to restore VT, 
ignoring: Input/output error

So next please follow these instructions:
https://wiki.ubuntu.com/Bugs/Responses#Missing_a_crash_report_or_having_a_.crash_attachment

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Title:
  With AutomaticLogin enabled, logging out lands me on a black screen
  that's unresponsive to any keyboard input

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[Bug 1824588] Re: With AutomaticLogin enabled, logging out lands me on a black screen that's unresponsive to any keyboard input

2019-04-15 Thread Erick Brunzell via ubuntu-bugs
Based on those most recent results I ran "dpkg-reconfigure grub-pc" and
removed "quiet splash". Now it boots to the gdm3 screen every time. So
maybe something to do with how plymouth hands off the boot process to
gdm3? Or how quickly that hand off is completed?

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Title:
  With AutomaticLogin enabled, logging out lands me on a black screen
  that's unresponsive to any keyboard input

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[Bug 1824588] Re: With AutomaticLogin enabled, logging out lands me on a black screen that's unresponsive to any keyboard input

2019-04-15 Thread Daniel van Vugt
** Summary changed:

- Ubuntu Disco boots to or logs out to black screen
+ With AutomaticLogin enabled, logging out lands me on a black screen that's 
unresponsive to any keyboard input

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Title:
  With AutomaticLogin enabled, logging out lands me on a black screen
  that's unresponsive to any keyboard input

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