[Bug 1826757] Re: libreoffice in 19.04 not responding on ODT, working on ODS

2019-09-19 Thread Marcus Tomlinson
** Changed in: libreoffice (Ubuntu)
   Status: New => Fix Released

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  libreoffice in 19.04 not responding on ODT, working on ODS

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[Bug 1826757] Re: libreoffice in 19.04 not responding on ODT, working on ODS

2019-05-23 Thread Bug Watch Updater
** Changed in: df-libreoffice
   Status: Incomplete => Invalid

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[Bug 1826757] Re: libreoffice in 19.04 not responding on ODT, working on ODS

2019-05-22 Thread Bug Watch Updater
** Changed in: df-libreoffice
   Status: New => Incomplete

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  libreoffice in 19.04 not responding on ODT, working on ODS

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[Bug 1826757] Re: libreoffice in 19.04 not responding on ODT, working on ODS

2019-05-21 Thread Bug Watch Updater
Launchpad has imported 3 comments from the remote bug at
https://bugs.documentfoundation.org/show_bug.cgi?id=125426.

If you reply to an imported comment from within Launchpad, your comment
will be sent to the remote bug automatically. Read more about
Launchpad's inter-bugtracker facilities at
https://help.launchpad.net/InterBugTracking.


On 2019-05-21T15:08:43+00:00 Christians wrote:

Description:
Most of my ODTs take 25 secs to load in 6.2.3.2., even very small one-word docs.

I have found two WORKAROUNDS:
1) Remove /home/myname/.config/libreoffice, Now the ODT loads fast, but as soon 
as I close it and re-open it loads very slowly again.
2) If I cp/paste the contents into a fresh ODT, then this loads quickly every 
time.

The problem disappears in 6.3.0.0.alpha1.


Steps to Reproduce:
1. Load a previously created ODT (example LoadingSlowly_onewordonly.odt, 
attached).
2. One of my 8 CPUs maxes out, soffice hogs the CPU, and it takes 25 seconds to 
open.

Actual Results:
ODT takes 25secs to load.

Expected Results:
ODT should load within a second, as it is very small.


Reproducible: Always


User Profile Reset: Yes


OpenGL enabled: Yes

Additional Info:
I had filed this bug 
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1826757, and it was 
suggested I submit a follow-up here.

Version: 6.2.3.2
Build ID: 1:6.2.3-0ubuntu0.19.04.1
CPU threads: 8; OS: Linux 5.0; UI render: default; VCL: gtk3; 
Locale: en-GB (en_GB.UTF-8); UI-Language: en-US

Reply at:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1826757/comments/15


On 2019-05-21T15:09:52+00:00 Christians wrote:

Created attachment 151571
This ODT takes 25 secs to load in LO 6.2.3.2

Reply at:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1826757/comments/16


On 2019-05-21T15:10:54+00:00 Christians wrote:

Created attachment 151572
This ODT is a cp/paste of the contents of the previous attachment, it loads 
within a second.

Reply at:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1826757/comments/17


** Changed in: df-libreoffice
   Status: Unknown => New

** Changed in: df-libreoffice
   Importance: Unknown => Medium

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  libreoffice in 19.04 not responding on ODT, working on ODS

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[Bug 1826757] Re: libreoffice in 19.04 not responding on ODT, working on ODS

2019-05-21 Thread Marcus Tomlinson
Thanks for the update Christians. And thank you for the upstream report
too.

** Also affects: df-libreoffice via
   https://bugs.documentfoundation.org/show_bug.cgi?id=125426
   Importance: Unknown
   Status: Unknown

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[Bug 1826757] Re: libreoffice in 19.04 not responding on ODT, working on ODS

2019-05-21 Thread Christians
This #14 fixes my package issues.

The issue with slow loading ODT with LO 6.2.3.2 remains and I have
submitted this follow-up
https://bugs.documentfoundation.org/show_bug.cgi?id=125426

Note that my problem is fixed when using 6.3.0.0.alpha1. When reverting
to 6.2.3.2 the issue re-occurs.

** Bug watch added: Document Foundation Bugzilla #125426
   https://bugs.documentfoundation.org/show_bug.cgi?id=125426

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[Bug 1826757] Re: libreoffice in 19.04 not responding on ODT, working on ODS

2019-05-21 Thread Marcus Tomlinson
Try the following:

sudo rm /var/lib/dpkg/info/libreoffice-lightproof-en.*
sudo rm /var/lib/dpkg/info/libreoffice-lightproof-hu.*
sudo rm /var/lib/dpkg/info/libreoffice-lightproof-ru-ru.*

sudo dpkg --remove --force-remove-reinstreq libreoffice-lightproof-en
libreoffice-lightproof-hu libreoffice-lightproof-ru-ru

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[Bug 1826757] Re: libreoffice in 19.04 not responding on ODT, working on ODS

2019-05-21 Thread Christians
Opening with LO 6.2 from the links on this page

   LoadingSlowly_onewordonly.odttakes 25secs with 
one of eight CPUs maxed out. 
   CpPasted_Now loading FAST_LoadingSlowly_onewordonly_.odt takes  1sec

After purging LO 6.2 and installing LO 6.3.0.0.alpha1 both docs load
like a flash. Should I still submit a bug against LO for slow loading
then?

It seems my package manager is corrupt, as described in #7, and I cannot
update the system any longer properly.

sudo apt-get update && sudo apt-get upgrade

 You might want to run 'apt --fix-broken install' to correct these.
The following packages have unmet dependencies.
 libreoffice-lightproof-en : Depends: python3-uno (>= 4.0) but it is not 
installed
 Depends: libreoffice-core (>= 1:3.5~) but it is 
not installed
 libreoffice-lightproof-hu : Depends: python3-uno (>= 4.0) but it is not 
installed
 Depends: libreoffice-core (>= 1:3.5~) but it is 
not installed
 libreoffice-lightproof-ru-ru : Depends: python3-uno (>= 4.0) but it is not 
installed
Depends: libreoffice-core (>= 1:3.5~) but it is 
not installed
E: Unmet dependencies. Try 'apt --fix-broken install' with no packages (or 
specify a solution).

BUT 'apt --fix-broken install' gets me back to LO version 6.2, which has
caused all the trouble. How can I properly clean the package manager?

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[Bug 1826757] Re: libreoffice in 19.04 not responding on ODT, working on ODS

2019-05-21 Thread Marcus Tomlinson
Unfortunately, for me, both files open quickly. Even so, this now seems
to be a LibreOffice-specific problem rather than Ubuntu-related.

Could you please file an upstream bug for this slow ODT issue at
https://bugs.documentfoundation.org/enter_bug.cgi?product=LibreOffice&format=guided
and share the link to that bug here?

It'd be a good idea to attach those files to the report too.

Thanks Christians!

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[Bug 1826757] Re: libreoffice in 19.04 not responding on ODT, working on ODS

2019-05-21 Thread Sebastien Bacher
** Changed in: libreoffice (Ubuntu)
   Status: Incomplete => New

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[Bug 1826757] Re: libreoffice in 19.04 not responding on ODT, working on ODS

2019-05-20 Thread Christians
** Attachment added: "CpPasted_Now loading FAST_LoadingSlowly_onewordonly_.odt"
   
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1826757/+attachment/5265118/+files/CpPasted_Now%20loading%20FAST_LoadingSlowly_onewordonly_.odt

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[Bug 1826757] Re: libreoffice in 19.04 not responding on ODT, working on ODS

2019-05-20 Thread Christians
I attach an example of a document that takes 20 secs to load, followed
by a cp/paste into a new document that loads very quickly.

** Attachment added: "LoadingSlowly_onewordonly.odt"
   
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1826757/+attachment/5265117/+files/LoadingSlowly_onewordonly.odt

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[Bug 1826757] Re: libreoffice in 19.04 not responding on ODT, working on ODS

2019-05-13 Thread Marcus Tomlinson
** Changed in: libreoffice (Ubuntu)
   Status: New => Incomplete

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[Bug 1826757] Re: libreoffice in 19.04 not responding on ODT, working on ODS

2019-05-12 Thread Marcus Tomlinson
>From the details provided, this issue seems rooted in package
misconfiguration. If you can get your packages clean and conflict free
again I suspect the problem will go away. Try again:

sudo apt remove libreoffice libreoffice-core libreoffice-common
sudo apt update && sudo apt install libreoffice

Now, it seems the issue of slow opening ODT files is somewhat known:
https://forum.openoffice.org/en/forum/viewtopic.php?f=6&t=86605

Could you try creating, saving, and reopening new ODT file and seeing if
the same problem occurs. If it doesn't, you could try copying and
pasting all of the broken ODT contents into another to see if the new
file loads fine.

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[Bug 1826757] Re: libreoffice in 19.04 not responding on ODT, working on ODS

2019-05-12 Thread Marcus Tomlinson
** Changed in: libreoffice (Ubuntu)
   Status: Incomplete => New

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[Bug 1826757] Re: libreoffice in 19.04 not responding on ODT, working on ODS

2019-05-03 Thread Christians
Upon Marcus' advice I installed from snap, and all works great...  tks
Marcus!

MInor problem: snap does not seem to allow access to /tmp, so other
things won't work any longer, for example I cannot open a DOCX mail
attachment.

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[Bug 1826757] Re: libreoffice in 19.04 not responding on ODT, working on ODS

2019-04-29 Thread Christians
Thank You, yes libreoffice* was the reason for my mystery extension
install...

But now I cannot remove libreoffice cleanly any longer:

   sudo apt autoremove --purge libreoffice*

Errors were encountered while processing:
 libreoffice-lightproof-en
 libreoffice-lightproof-hu
 libreoffice-lightproof-ru-ru
E: Sub-process /usr/bin/dpkg returned an error code (1)

And I cannot remove the extensions on their own:

sudo apt remove libreoffice-lightproof-en libreoffice-lightproof-ru-ru
libreoffice-lightproof-hu

   find: 
‘/usr/lib/libreoffice/share/extensions/lightproof_ru_RU/pythonpath’: No such 
file or directory
   dpkg: error processing package libreoffice-lightproof-ru-ru (--remove):

Renewed install claims they are already there:

  sudo apt remove libreoffice-lightproof-en libreoffice-lightproof-ru-ru 
libreoffice-lightproof-hu
  ...
  libreoffice-lightproof-ru-ru is already the newest version (0.3.4+1.6-1).

lightproof-hu does not show in the extension manager, but I have two
others, solver.. and wiki publisher, but cannot break the lock to
uninstall them.

And root gives me trouble as well

sudo libreoffice
(soffice:30900): IBUS-WARNING **: 17:34:05.008: The owner of 
/home/myname/.config/ibus/bus is not root!

I had cleaned the cache with sudo apt-get clean.

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[Bug 1826757] Re: libreoffice in 19.04 not responding on ODT, working on ODS

2019-04-29 Thread Marcus Tomlinson
Those extensions are a result of installing like this: "sudo apt install
libreoffice*". That pulls in all kinds of packages and extensions for
libreoffice including the ones you've described.

Please try the following:

sudo apt autoremove --purge libreoffice*
sudo apt install libreoffice

Now when you re-open libreoffice you should not see those extensions
anymore. With this clean install, please try reproduce the issue again.

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[Bug 1826757] Re: libreoffice in 19.04 not responding on ODT, working on ODS

2019-04-29 Thread Christians
Tks for looking into this guys!
* libreoffice does not appear in snap list
* in Nautilus my right click shows "open with libreoffice writer"

Note that after removing .config/libreoffice opening an ODT works just
fine. The locking occurs when I close LO and try to open another ODT.

Adding to the mystery, I noticed that I have several strange extensions 
installed "Bundled with LibreOffice" :
* canzely-client 0.5.1, claims to be a German assistant for lawyers and adds a 
German menu to Writer
* Lightproof grammar checker (magyar), points to http://fsf.hu/
* Lightproof grammar checker (Russian)
* lots of LaTex extensions
* Zemberek Turkish Spell Checker

This is bizarre, I have never touched anything Turkish nor Russian.   
I cannot remove the extensions, the lock icon only offers "update". 

Note I have no other repositories installed apart from Canonical
Partners. This is all pretty crazy. Will my computer lock up and I will
have to pay ransom to Germans and Russians?

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[Bug 1826757] Re: libreoffice in 19.04 not responding on ODT, working on ODS

2019-04-29 Thread Marcus Tomlinson
Could you also check that LibreOffice Writer is selected as the default
"Open With" application for ODT files.

** Attachment added: "Screenshot 2019-04-29 at 14.54.54.png"
   
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1826757/+attachment/5259983/+files/Screenshot%202019-04-29%20at%2014.54.54.png

** Changed in: libreoffice (Ubuntu)
   Status: New => Incomplete

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[Bug 1826757] Re: libreoffice in 19.04 not responding on ODT, working on ODS

2019-04-29 Thread Marcus Tomlinson
Hi Christians, could you check that you don't have the libreoffice snap
installed. You can use `snap list` to check. If you do, that would
explain libreoffice launching when the debians are uninstalled. You can
remove it by calling `snap remove libreoffice`

Once you've removed the snap, try to purge all libreoffice packages
again and simply install via `sudo apt install libreoffice` (no
asterisk).

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[Bug 1826757] Re: libreoffice in 19.04 not responding on ODT, working on ODS

2019-04-29 Thread Christians
I have since

* purged the 19.04 provided LO version and installed 6.2.3.2 from 
https://www.libreoffice.org/download/
  sudo dpkg -i *.deb
  sudo apt -y install libreoffice-base//needed for jdk

RESULT: LO is freezing

* purged 6.2.3.2 and went back to standard version

RESULT: LO is freezing


Strange things happen with the software center:
* After "sudo apt purge libreoffice*" LO still appears in the software center 
and starts from CLI.
* I remove all components from the software center.
* After installing with "sudo apt install libreoffice*", LO does appear in the 
store as NOT installed.

This is all is very mysterious and frustrating! What else can I test,
what log can I check?




Strange things are happening with the Ubuntu software

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