[Bug 1827788] Re: Add #ubuntu as 'get more help' resource in the docs

2019-07-08 Thread lotuspsychje
Thank you very much for all your work!!
here a screenshot of 19.10 ubuntu-docs patched

** Attachment added: "patched ubuntu-docs"
   
https://bugs.launchpad.net/ubuntu/+source/ubuntu-docs/+bug/1827788/+attachment/5275777/+files/Schermafdruk%20van%202019-07-04%2020-15-13.png

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Title:
   Add #ubuntu as 'get more help' resource in the docs

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[Bug 1827788] Re: Add #ubuntu as 'get more help' resource in the docs

2019-06-28 Thread Launchpad Bug Tracker
This bug was fixed in the package ubuntu-docs - 19.10.1

---
ubuntu-docs (19.10.1) eoan; urgency=medium

  * Bump version to 19.10 / eoan
  * community-support.page:
- New page to point to support resources (LP: #1827788).
  * debian/control.in, debian/control:
- Bumped debhelper version to >= 11
- Corrected Vcs-Bzr URL
- Bumped Standards-Version to 4.3.0
- Dropped Breaks/Replaces for gnome-user-guide (added before 18.04
  LTS)
- Improved the package description
  * debian/rules:
- Don't run dh_translations
  * html/Makefile:
- Minor tweaks
  * html/ubuntu.xsl:
- Adjustments due to upgraded yelp-xsl
  * Updated ubuntu-help.pot
  * net-install-flash.page:
- Added section for Firefox or Chromium as snap
  * Translations from Launchpad

 -- Gunnar Hjalmarsson   Fri, 28 Jun 2019 17:16:00
+0200

** Changed in: ubuntu-docs (Ubuntu)
   Status: Fix Committed => Fix Released

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[Bug 1827788] Re: Add #ubuntu as 'get more help' resource in the docs

2019-05-31 Thread Gunnar Hjalmarsson
It will enter 19.10. Not important enough to struggle with translations
to make a backport possible.

But once 19.10 has been released, the URL https://help.ubuntu.com/stable
/ubuntu-help/more-help.html will point to a page which includes a link
to the new page.

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   Add #ubuntu as 'get more help' resource in the docs

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[Bug 1827788] Re: Add #ubuntu as 'get more help' resource in the docs

2019-05-31 Thread lotuspsychje
@gunnarhj will the fix enter 19.10 or be backported to older ubuntu releases 
aswell?
just to know what to look for

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Title:
   Add #ubuntu as 'get more help' resource in the docs

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[Bug 1827788] Re: Add #ubuntu as 'get more help' resource in the docs

2019-05-10 Thread Gunnar Hjalmarsson
I have committed a tiny "Community support" page, which I think can be
considered to address this bug:

https://bazaar.launchpad.net/~ubuntu-core-doc/ubuntu-
docs/trunk/revision/72/ubuntu-help/C/community-support.page

The page will be added to the "Get more help" section of the desktop
guide.

** Changed in: ubuntu-docs (Ubuntu)
   Status: Confirmed => Fix Committed

** Changed in: ubuntu-docs (Ubuntu)
 Assignee: (unassigned) => Gunnar Hjalmarsson (gunnarhj)

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[Bug 1827788] Re: Add #ubuntu as 'get more help' resource in the docs

2019-05-10 Thread Launchpad Bug Tracker
** Branch linked: lp:ubuntu-docs

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[Bug 1827788] Re: Add #ubuntu as 'get more help' resource in the docs

2019-05-06 Thread lotuspsychje
@8 Gunnar its a great idea to forward that community page, as long as its 
linked from the ubuntu-docs
so users can find this easy

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[Bug 1827788] Re: Add #ubuntu as 'get more help' resource in the docs

2019-05-06 Thread Erich Eickmeyer
RE: Comment #6, Ubuntu Studio also has the website with an IRC link.

** Attachment added: "Ubuntu Studio Website"
   
https://bugs.launchpad.net/ubuntu/+source/ubuntu-docs/+bug/1827788/+attachment/5261908/+files/Screenshot%20from%202019-05-06%2009-53-57.png

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[Bug 1827788] Re: Add #ubuntu as 'get more help' resource in the docs

2019-05-06 Thread Erich Eickmeyer
RE: Comment #6, Ubuntu Studio also has a direct link to IRC in the menu.

** Attachment added: "Ubuntu Studio Menu"
   
https://bugs.launchpad.net/ubuntu/+source/ubuntu-docs/+bug/1827788/+attachment/5261909/+files/Screenshot%20from%202019-05-06%2009-51-56.png

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[Bug 1827788] Re: Add #ubuntu as 'get more help' resource in the docs

2019-05-06 Thread Gunnar Hjalmarsson
Thanks for your report!

To a very large extent the Ubuntu Desktop Guide consists of pages from
GNOME Help. However, as regards the section "Get more help", the GNOME
pages are basically replaced with pages which apply better to Ubuntu.

https://help.gnome.org/users/gnome-help/stable/more-help.html

https://help.ubuntu.com/stable/ubuntu-help/more-help.html

I see now that GNOME Help includes a help-irc.html without an equivalent
in Ubuntu.

So why is that? Well, there are several support resources available to
Ubuntu users, not only #ubuntu. The most important (including
IRC/#ubuntu) are mentioned here:

https://www.ubuntu.com/support/community-support

(There is a tiny link to that very page at the top of every
https://help.ubuntu.com page, btw.)

So in my opinion, if we are going to address this bug report, we should
create a new page which covers all those resources. Maybe a new page
with basically just a link to the "Community support" page would
suffice.

What do you think?

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[Bug 1827788] Re: Add #ubuntu as 'get more help' resource in the docs

2019-05-06 Thread lotuspsychje
Confirmed kubuntu opens a browser from online help and howto irc, see
screenshot

** Attachment added: "kubuntu.png"
   
https://bugs.launchpad.net/ubuntu/+source/ubuntu-docs/+bug/1827788/+attachment/5261890/+files/kubuntu.png

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[Bug 1827788] Re: Add #ubuntu as 'get more help' resource in the docs

2019-05-06 Thread lotuspsychje
Confirmed ubuntu-studio help docs have irc support as resource the help
icon opens a browser to the manuals, see screenshot

** Attachment added: "studio.png"
   
https://bugs.launchpad.net/ubuntu/+source/ubuntu-docs/+bug/1827788/+attachment/5261744/+files/studio.png

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[Bug 1827788] Re: Add #ubuntu as 'get more help' resource in the docs

2019-05-06 Thread lotuspsychje
Ubuntu-budgie has the same ubuntu-docs as ubuntu-desktop no irc support,
see screenshot

** Attachment added: "budgie.png"
   
https://bugs.launchpad.net/ubuntu/+source/ubuntu-docs/+bug/1827788/+attachment/5261743/+files/budgie.png

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[Bug 1827788] Re: Add #ubuntu as 'get more help' resource in the docs

2019-05-06 Thread lotuspsychje
Confirmed the ubuntu mate docs have irc support as resource, see the
screenshot

** Attachment added: "index.png"
   
https://bugs.launchpad.net/ubuntu/+source/ubuntu-docs/+bug/1827788/+attachment/5261737/+files/index.png

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[Bug 1827788] Re: Add #ubuntu as 'get more help' resource in the docs

2019-05-05 Thread lotuspsychje
Confirmed the Xubuntu-docs have the irc support as resource, see
screenshot

** Attachment added: "xubuntudocs.png"
   
https://bugs.launchpad.net/ubuntu/+source/ubuntu-docs/+bug/1827788/+attachment/5261727/+files/xubuntudocs.png

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[Bug 1827788] Re: Add #ubuntu as 'get more help' resource in the docs

2019-05-05 Thread C de-Avillez
Marking as confirmed/wishlist. The #ubuntu channel in Freenode (and the
#lubuntu, #kubuntu, #xubuntu, #ubuntu-mate, #ubuntustudio channels --
there are probably others as well) are quite known as support channels.

** Changed in: ubuntu-docs (Ubuntu)
   Importance: Undecided => Wishlist

** Changed in: ubuntu-docs (Ubuntu)
   Status: New => Confirmed

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