[Bug 1831899] Comment bridged from LTC Bugzilla

2019-09-17 Thread bugproxy
--- Comment From heinz-werner_se...@de.ibm.com 2019-09-17 07:40 EDT---
IBM Bugzilla status-> closed, Fix Released with Bionic...

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Title:
  Kernel Oops 3b in libc-2.23 unable to handle pointer dereference in
  kernel virtual address space

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[Bug 1831899] Comment bridged from LTC Bugzilla

2019-09-16 Thread bugproxy
--- Comment From rjbr...@us.ibm.com 2019-09-16 16:29 EDT---
updated one system to 4.15.0-62.69-generic and we no longer get the crash

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Title:
  Kernel Oops 3b in libc-2.23 unable to handle pointer dereference in
  kernel virtual address space

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[Bug 1831899] Comment bridged from LTC Bugzilla

2019-09-16 Thread bugproxy
--- Comment From mbri...@us.ibm.com 2019-09-16 11:05 EDT---
(In reply to comment #36)
> Is this easily reproducible? Can you retry with the latest released kernel
> 4.15.0-58.64? I haven't been able to reproduce the problem locally so far.
> It would help if you could share the container and workload, if that's
> possible at all. I'm still looking through the dumpfiles but haven't made
> much progress yet towards finding the root cause.

Robert:
Please answer questions from Ubuntu.

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Title:
  Kernel Oops 3b in libc-2.23 unable to handle pointer dereference in
  kernel virtual address space

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[Bug 1831899] Comment bridged from LTC Bugzilla

2019-08-14 Thread bugproxy
--- Comment From rjbr...@us.ibm.com 2019-08-14 15:40 EDT---
Its the same symptom between the huge dumps and the later kdumps.
We opened with the huge dumps because thats what we had at the time, use the 
kdumps if they are more consumable.

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Title:
  Kernel Oops 3b in libc-2.23 unable to handle pointer dereference in
  kernel virtual address space

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[Bug 1831899] Comment bridged from LTC Bugzilla

2019-08-14 Thread bugproxy
--- Comment From rjbr...@us.ibm.com 2019-08-14 11:14 EDT---
the 2 vmdump generated dumps were already converted during the read into the 
linux file.

are you able to get to the kdump dumps here:

https://ibm.box.com/s/g2ecltl3o2be54iksp7du4v9lk0rnp3m

Those may be easier to parse than the vmdump generated dumps.

The docker container images are probably part of a Jenkins build
pipeline that is building s390x binaries for other IBM teams. We don't
have logs on what they were doing at the time of failure.

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Title:
  Kernel Oops 3b in libc-2.23 unable to handle pointer dereference in
  kernel virtual address space

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[Bug 1831899] Comment bridged from LTC Bugzilla

2019-06-18 Thread bugproxy
--- Comment From heinz-werner_se...@de.ibm.com 2019-06-18 03:36 EDT---
The dumps are not z/VM dumps. All can be analysed by Linux tools...

--- Comment From heinz-werner_se...@de.ibm.com 2019-06-18 03:38 EDT---
The comend  "z/VM took a VMDUMP and IPLd" is not from J. Brenneman

Update informaion:
Linux Kernel is abending with a kernel oops , and z/VM  OpsManager watching the 
virual machine console automatically ran VMDUMP of the virtual machine to dump 
the whole Linux virtual machine memory to spool. I pulled the 2 large dumps out 
of spool with the linux 'vmur receive' command with the -c argument to convert 
VMDUMP format to Linux kdump format.   those two large dumps are linux dumps 
and should be able to be processed with linux tools.

I later enabled linux kdump and that gathered a couple additional dumps
on subsequent abends with the same symptom and I've added those to box
as well, so both VMDUMP originated huge dumps and more reasonably sized
Linux Kdumps are referenced in box links in the BZ.

There is no z/VM CP development based analysis required as far as I can
tell - this is entirely a Linux kernel and glibc issue.

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Title:
  Kernel Oops 3b in libc-2.23 unable to handle pointer dereference in
  kernel virtual address space

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[Bug 1831899] Comment bridged from LTC Bugzilla

2019-06-07 Thread bugproxy
--- Comment From rjbr...@us.ibm.com 2019-06-07 09:22 EDT---
added you specifically as a reader frank - try now ?

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Title:
  Kernel Oops 3b in libc-2.23 unable to handle pointer dereference in
  kernel virtual address space

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[Bug 1831899] Comment bridged from LTC Bugzilla

2019-06-06 Thread bugproxy
--- Comment From rjbr...@us.ibm.com 2019-06-06 22:30 EDT---
$ apt-cache policy libc6
libc6:
Installed: 2.27-3ubuntu1
Candidate: 2.27-3ubuntu1
Version table:
*** 2.27-3ubuntu1 500
500 http://us.ports.ubuntu.com/ubuntu-ports bionic/main s390x Packages
100 /var/lib/dpkg/status

I suspect that the team is doing jenkins builds of Docker images that
are Xenial based, and its the Xenial libc in the docker container that
we're seeing when this error hits.

See if you can get to the dumps here:
https://ibm.box.com/s/845jrpcdobolyrp0dstj9lf9v67w0oxi
https://ibm.box.com/s/ndoeaeav549l37ztn0s9nyexoadgqewz

and some kdumps in one tarball:
https://ibm.box.com/s/g2ecltl3o2be54iksp7du4v9lk0rnp3m

I've got access set to 'anyone in company' so I think that ought to give
you access , let me know if not.

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Title:
  Kernel Oops 3b in libc-2.23 unable to handle pointer dereference in
  kernel virtual address space

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[Bug 1831899] Comment bridged from LTC Bugzilla

2019-06-06 Thread bugproxy
--- Comment From rjbr...@us.ibm.com 2019-06-06 11:59 EDT---
Ive got two dumps:
dump1 : http://pokgsa.ibm.com/~rjbrenn/public/dump.190529.1324.gz

dump2 : http://pokgsa.ibm.com/~rjbrenn/public/dump.190529.2120.gz

but they are over 2GB each because they are VMDUMP not kdump.
Is there a SFTP server I can use to make them available to you ?

I also have more recent kdumps that can provide as well.

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Title:
  Kernel Oops 3b in libc-2.23 unable to handle pointer dereference in
  kernel virtual address space

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[Bug 1831899] Comment bridged from LTC Bugzilla

2019-06-06 Thread bugproxy
--- Comment From rjbr...@us.ibm.com 2019-06-06 11:54 EDT---
$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description:Ubuntu 18.04.2 LTS
Release:18.04
Codename:   bionic

dbginfo attached to bz

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Title:
  Kernel Oops 3b in libc-2.23 unable to handle pointer dereference in
  kernel virtual address space

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