[Bug 1837335] Re: Screen goes to black after a few seconds using 19.04

2019-09-19 Thread Launchpad Bug Tracker
[Expired for virt-manager (Ubuntu) because there has been no activity
for 60 days.]

** Changed in: virt-manager (Ubuntu)
   Status: Incomplete => Expired

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Title:
  Screen goes to black after a few seconds using 19.04

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[Bug 1837335] Re: Screen goes to black after a few seconds using 19.04

2019-07-21 Thread David Harris
Chris:  Thank you for your quick response.

Graphics: IntelĀ® HD Graphics 520 (Skylake GT2)

The install was an upgrade from 18.04 LTS to 18.04 to 19.04. After the
upgrade was completed, I could not understand why my Dell laptop screen
was blanking out.  I discovered that my "color management profile" was
in the "on" position and that was causing the screen blackout.  I
clicked on Settings, Devices, Color, Laptop Screen.  There I found that
the color setting was defaulted to the "on" position for my Dell
Inspiron 15-7599. I turned off that setting and the problem disappeared.
The screen works normally. I may consider removing that specific color
profile to avoid the problem in future upgrades.

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Title:
  Screen goes to black after a few seconds using 19.04

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[Bug 1837335] Re: Screen goes to black after a few seconds using 19.04

2019-07-21 Thread Chris Guiver
Thank you for taking the time to report this bug and helping to make
Ubuntu better.

Ubuntu 18.04 LTS's tested & supported upgrade path was to 18.10, or in
the furture to 20.04.1 (after release later next year) so I'm wondering
whether your upgrade was a re-install? or you forced the system and
created the issue yourself. More detail as to how you upgraded may
provide a clue; the log files from '/var/log/dist-upgrade/' may help you
to remember, but if you skipped 18.10 or didn't re-install then it's
outside of Ubuntu's supported paths and sorry not a bug.

Unfortunately, we cannot work on this bug because your description
didn't include enough information. You may find it helpful to read "How
to report bugs effectively"
http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful
if you would then provide a more complete description of the problem
especially details about your hardware, esp. video hardware and driver
used, and details as to how up upgraded from 18.04 to 19.04 (supported
path or not).

We have instructions on debugging some types of problems at
http://wiki.ubuntu.com/DebuggingProcedures.

Thanks!

** Changed in: virt-manager (Ubuntu)
   Status: New => Incomplete

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Title:
  Screen goes to black after a few seconds using 19.04

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[Bug 1837335] Re: Screen goes to black after a few seconds using 19.04

2019-07-21 Thread Chris Guiver
If you believe I am wrong, please respond with more detail and you can
change the status back to 'New'.  Thanks again for for taking the time
to report this bug and helping to make Ubuntu better

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Title:
  Screen goes to black after a few seconds using 19.04

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