[Bug 1837440] Re: linux firmware 1.178.3 seems to break WPA enterprise

2019-09-21 Thread Launchpad Bug Tracker
[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
   Status: Incomplete => Expired

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Title:
  linux firmware 1.178.3 seems to break WPA enterprise

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[Bug 1837440] Re: linux firmware 1.178.3 seems to break WPA enterprise

2019-07-23 Thread Sergio Callegari
I have investigated a bit further.

- Using a USB wifi adapter (took me some time to force one to use only
the 2.4 GHz band as my laptop wifi adapter) I can always connect
properly, so the issue is restricted to the intel card I have in my
laptop. This should exclude wpasupplicant and network-manager.

- The card in the laptop occasionally works correctly. This is why I
originally got the impression that downgrading the linux-firmware
package was restoring correct behavior (in fact, it was just by chance
that I probably got the correct behavior).

- When the card misfunctions, I get wild oscillations in the reported
signal quality. Specifically, while the card is just scanning the nearby
APs, I see a good quality for the WPA enterprise AP. During the
connection attempt, the quality starts to fluctuate close to 0.

My guess is that most likely something is starting to fail in the wifi
module or that there is an issue with its power saving control.  The
latter could be kernel dependent, but given the update history, it seems
unlikely to me. I'll check better. In the meantime, thanks for the help
and advice.

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Title:
  linux firmware 1.178.3 seems to break WPA enterprise

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[Bug 1837440] Re: linux firmware 1.178.3 seems to break WPA enterprise

2019-07-23 Thread Seth Forshee
If it is a regression due to recent updates then trying to isolate which
package caused the regression may be the best way to start. You can
check /var/log/apt/history.log* to try and determine what packages were
upgraded around the time you started experiencing issues. The most
likely candidates are probably linux, wpasupplicant, or network-manager.

I'm going to change the affected task to linux for now, then if you run
'apport-collect 1837440' in a terminal your system will attach logs
which may be relevant to this bug report. Try to do it after you've been
experiencing the connection issues, without rebooting. I know that this
can be tricky when the problem is with networking -- perhaps you can
connect to a different network or use a wired connection.

** Package changed: linux-firmware (Ubuntu) => linux (Ubuntu)

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Title:
  linux firmware 1.178.3 seems to break WPA enterprise

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[Bug 1837440] Re: linux firmware 1.178.3 seems to break WPA enterprise

2019-07-23 Thread Sergio Callegari
Yes, that is probably the case and it was probably just by chance that
after downgrading the firmware I managed connecting for a couple of
times consecutively. Now, I cannot connect again and the only reliable
way of connecting seems to be by letting the mobile phone connect and
using cable or bluetooth tethering from android :-<

The problem is that the messages from Network manager are pure nonsense:
The applet hangs on "configuring the interface" for some time (which I
believe means it cannot complete the association and then it errors out
with "The interface cannot be found" or "No secrets were provided". Also
the systems log do not seem to provide any information on what part of
the negotiation is going wrong.

All this has started in the week beginning with Jul 15th and the local
network administrators here say that nothing has changed on their side
(also phones, window and apple computers can connect properly), so the
issue must be on my side and must follow some package update on my
system or some fault in my wifi card (but this seems strange because I
can connect to regular/non enterprise networks).

Any hint at trying to debug?

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Title:
  linux firmware 1.178.3 seems to break WPA enterprise

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[Bug 1837440] Re: linux firmware 1.178.3 seems to break WPA enterprise

2019-07-22 Thread Seth Forshee
There haven't been any updates to the firmware for your wireless
hardware since 1.178, so it seems unlikely that the linux-firmware
update would be responsible. Let's see how your testing turns out
though.

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Title:
  linux firmware 1.178.3 seems to break WPA enterprise

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