[Bug 1840796] Re: sound not working in 4.15.0-58, but does in 4.15.0-55
** Tags added: ubuntu-certified -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1840796 Title: sound not working in 4.15.0-58, but does in 4.15.0-55 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1840796/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1840796] Re: sound not working in 4.15.0-58, but does in 4.15.0-55
1) Yes, this works. 2) Works like a charm now. Thank you and I hope I helped a bit in avoiding this happening in the future. Cheers! -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1840796 Title: sound not working in 4.15.0-58, but does in 4.15.0-55 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1840796/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1840796] Re: sound not working in 4.15.0-58, but does in 4.15.0-55
According to #26, the default sink is already the intel sink, so no need to run pacmd set-defaults-sink. please do 2 tests: 1) speaker-test -t wav -c 2 -D plughw:CARD=PCH,DEV=0 //Does the speaker work? 2) rm ~/.config/pulse/* reboot play sound to speaker //Does the speaker work? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1840796 Title: sound not working in 4.15.0-58, but does in 4.15.0-55 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1840796/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1840796] Re: sound not working in 4.15.0-58, but does in 4.15.0-55
ok ran both of the commands: $ pactl info > pactl_info.txt + $ pactl list sinks > pactl_list_sinks.txt now I didn't get what should be "$choosing_intel_sink" following with those attachments -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1840796 Title: sound not working in 4.15.0-58, but does in 4.15.0-55 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1840796/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1840796] Re: sound not working in 4.15.0-58, but does in 4.15.0-55
** Attachment added: "pactl_info.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1840796/+attachment/5283656/+files/pactl_info.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1840796 Title: sound not working in 4.15.0-58, but does in 4.15.0-55 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1840796/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1840796] Re: sound not working in 4.15.0-58, but does in 4.15.0-55
** Attachment added: "pactl_list_sinks.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1840796/+attachment/5283657/+files/pactl_list_sinks.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1840796 Title: sound not working in 4.15.0-58, but does in 4.15.0-55 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1840796/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1840796] Re: sound not working in 4.15.0-58, but does in 4.15.0-55
Under -55, the system only detects one sound card, it is Intel sound card. Under -58, the system detects two sound cards, Intel sound card and NV sound card. I guess under -58, the pulseaudio put the NV sound card as card0 while Intel sound card as card1. please run "pactl info" under -58, you will find the default sink is not the sink of intel sound card, please run pactl list sinks pacmd set-default-sink $choosing_intel_sink -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1840796 Title: sound not working in 4.15.0-58, but does in 4.15.0-55 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1840796/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1840796] Re: sound not working in 4.15.0-58, but does in 4.15.0-55
Oh, I did not answer all your questions: > Does it mean you could see the speaker from UI, but when playing sound to speaker? Yes, I see it in gui normally as Speakers (Built-in Audio). > Speaker works under this kernel -55? Yes, everything works as expected on -55. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1840796 Title: sound not working in 4.15.0-58, but does in 4.15.0-55 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1840796/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1840796] Re: sound not working in 4.15.0-58, but does in 4.15.0-55
I found, that the only sound I can "lure" from those laptop speakers in -58 is when I press Fn + F2 / F3, which is meant for decreasing / increasing volume level. alsa-info.txt attached while running -55 ** Attachment added: "alsa-info.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1840796/+attachment/5283655/+files/alsa-info.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1840796 Title: sound not working in 4.15.0-58, but does in 4.15.0-55 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1840796/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1840796] Re: sound not working in 4.15.0-58, but does in 4.15.0-55
Does it mean you could see the speaker from UI, but when playing sound to speaker, can't hear any sound? And could you please upload an alsa-info.txt under the kernel of -55 (speaker works under this kernel)? To get alsa-info.txt, run alsa- info.sh -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1840796 Title: sound not working in 4.15.0-58, but does in 4.15.0-55 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1840796/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1840796] Re: sound not working in 4.15.0-58, but does in 4.15.0-55
Speakers in the laptop don't work. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1840796 Title: sound not working in 4.15.0-58, but does in 4.15.0-55 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1840796/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1840796] Re: sound not working in 4.15.0-58, but does in 4.15.0-55
Which audio device deosn't work under -58 kernel? Intel hdmi audio, NV hdmi audio, speaker or headphone? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1840796 Title: sound not working in 4.15.0-58, but does in 4.15.0-55 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1840796/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1840796] Re: sound not working in 4.15.0-58, but does in 4.15.0-55
** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1840796 Title: sound not working in 4.15.0-58, but does in 4.15.0-55 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1840796/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1840796] Re: sound not working in 4.15.0-58, but does in 4.15.0-55
apport information ** Tags added: apport-collected tina ** Description changed: First excuse me, this is my very first bug report, if anything is missing, notify me on email. -- I find it rather hard to believe, but since I installed kernel: > 4.15.0-**58** several days ago, my sound on Linux Mint 19.2 Cinnamon stopped working, and no matter what I tried like: sudo apt reinstall alsa-base pulseaudio sudo alsa force-reload + reboot(-s) + alsamixer nothing brought me sound back, so I just installed an older kernel, namely the littlest bit older one: > 4.15.0-**55** now everything works like a charm. --- How can I debug this and figure out if the problem is a bug in the kernel itself or in some other audio-related package? I don't know what exact information you could require for this. --- I have just reproduced the problem by upgrading back to 4.15.0-**58** from 4.15.0-**55**. Sound not working again. Plus, by switching to an older kernel proves sound is functional. --- Hardware: laptop Dell HG6D142: [direct link to product page][1] -- $ lsb_release -rd Description: Linux Mint 19.2 Tina Release: 19.2 --- expectation: sound working --- happened: sound does not work at all, neither with Intel GPU, nor Nvidia GPU online, tried all I could mentioned above I attach a simple diff between 55 and 58 loaded. --- Thank you! - [1]: https://www.dell.com/support/home/us/en/04/product- - support/servicetag/0-dVRqMHhSVXVMa3ZPOVFNUUEzSk1mQT090/overview + [1]: https://www.dell.com/support/home/us/en/04/product-support/servicetag/0-dVRqMHhSVXVMa3ZPOVFNUUEzSk1mQT090/overview + --- + ProblemType: Bug + ApportVersion: 2.20.9-0ubuntu7.7 + Architecture: amd64 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC0: vlastimil 2458 F pulseaudio + /dev/snd/controlC1: vlastimil 2458 F pulseaudio + CurrentDesktop: X-Cinnamon + DistroRelease: Linux Mint 19.2 + InstallationDate: Installed on 2018-06-16 (430 days ago) + InstallationMedia: Linux Mint 19 "Tara" - Release amd64 20180531 + MachineType: Dell Inc. Inspiron 7577 + NonfreeKernelModules: nvidia_modeset nvidia + Package: linux (not installed) + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-58-generic root=UUID=f1fc7345-be7a-4c6b-9559-fc6e2d445bfa ro ipv6.disable=1 quiet splash fsck.mode=force fsck.repair=yes vt.handoff=1 + ProcVersionSignature: Ubuntu 4.15.0-58.64-generic 4.15.18 + RelatedPackageVersions: + linux-restricted-modules-4.15.0-58-generic N/A + linux-backports-modules-4.15.0-58-generic N/A + linux-firmware 1.173.9 + Tags: tina + Uname: Linux 4.15.0-58-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 04/19/2019 + dmi.bios.vendor: Dell Inc. + dmi.bios.version: 1.8.0 + dmi.board.name: 0J8HMF + dmi.board.vendor: Dell Inc. + dmi.board.version: A00 + dmi.chassis.type: 10 + dmi.chassis.vendor: Dell Inc. + dmi.modalias: dmi:bvnDellInc.:bvr1.8.0:bd04/19/2019:svnDellInc.:pnInspiron7577:pvr:rvnDellInc.:rn0J8HMF:rvrA00:cvnDellInc.:ct10:cvr: + dmi.product.family: Inspiron + dmi.product.name: Inspiron 7577 + dmi.sys.vendor: Dell Inc. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1840796/+attachment/5283512/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1840796 Title: sound not working in 4.15.0-58, but does in 4.15.0-55 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1840796/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1840796] Re: sound not working in 4.15.0-58, but does in 4.15.0-55
ok, apport-collect 1840796 as root or normal user? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1840796 Title: sound not working in 4.15.0-58, but does in 4.15.0-55 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1840796/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1840796] Re: sound not working in 4.15.0-58, but does in 4.15.0-55
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal: apport-collect 1840796 When reporting bugs in the future please use apport by using 'ubuntu- bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs. ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1840796 Title: sound not working in 4.15.0-58, but does in 4.15.0-55 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1840796/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
