[Bug 1850681] Re: TREKSTOR Primebook C11B touchpad and touchscreen not working
Please test this kernel: https://people.canonical.com/~khfeng/lp1850681/ -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1850681 Title: TREKSTOR Primebook C11B touchpad and touchscreen not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850681/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1850681] Re: TREKSTOR Primebook C11B touchpad and touchscreen not working
> thanks, touchscreen still not working, but it's ok bec. the pad is working well :) ** Changed in: linux (Ubuntu) >Status: Expired => Fix Released > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1850681 > > Title: > TREKSTOR Primebook C11B touchpad and touchscreen not working > > Status in linux package in Ubuntu: > Fix Released > > Bug description: > touchpad not working, only usb-mouse is recognized. touchscreen > functionality not working, but that would be rather less important. > Everything else is perfectly fine. (18.04 LTS) > TREKSTOR Primebook C11B > > Thanks :-) > > ProblemType: Bug > DistroRelease: Ubuntu 18.04 > Package: xorg 1:7.7+19ubuntu7.1 > ProcVersionSignature: Ubuntu 5.0.0-32.34~18.04.2-generic 5.0.21 > Uname: Linux 5.0.0-32-generic x86_64 > ApportVersion: 2.20.9-0ubuntu7.7 > Architecture: amd64 > BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' > CompositorRunning: None > CurrentDesktop: ubuntu:GNOME > Date: Wed Oct 30 18:43:32 2019 > DistUpgraded: Fresh install > DistroCodename: bionic > DistroVariant: ubuntu > ExtraDebuggingInterest: I just need to know a workaround > GraphicsCard: >Intel Corporation Device [8086:5a85] (rev 0b) (prog-if 00 [VGA > controller]) > Subsystem: Intel Corporation Device [8086:2212] > InstallationDate: Installed on 2019-10-26 (4 days ago) > InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 > (20190805) > MachineType: TREKSTOR Primebook C11B > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-32-generic > root=UUID=efc3c4a6-eb3c-4dc1-8a8e-0f53d786817d ro quiet splash > vt.handoff=1 > SourcePackage: xorg > Symptom: display > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 05/03/2018 > dmi.bios.vendor: American Megatrends Inc. > dmi.bios.version: V2.1.2 > dmi.board.asset.tag: Default string > dmi.board.name: Apollolake_alk_V01 > dmi.board.vendor: TS_weibu > dmi.board.version: Default string > dmi.chassis.asset.tag: Default string > dmi.chassis.type: 31 > dmi.chassis.version: Default string > dmi.modalias: > dmi:bvnAmericanMegatrendsInc.:bvrV2.1.2:bd05/03/2018:svnTREKSTOR:pnPrimebookC11B:pvrDefaultstring:rvnTS_weibu:rnApollolake_alk_V01:rvrDefaultstring:cvn:ct31:cvrDefaultstring: > dmi.product.family: Notebook > dmi.product.name: Primebook C11B > dmi.product.sku: CFALKWW03 > dmi.product.version: Default string > dmi.sys.vendor: TREKSTOR > version.compiz: compiz N/A > version.libdrm2: libdrm2 2.4.97-1ubuntu1~18.04.1 > version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~18.04.3 > version.libgl1-mesa-glx: libgl1-mesa-glx 19.0.8-0ubuntu0~18.04.3 > version.xserver-xorg-core: xserver-xorg-core N/A > version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A > version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A > version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A > version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850681/+subscriptions > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1850681 Title: TREKSTOR Primebook C11B touchpad and touchscreen not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850681/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1850681] Re: TREKSTOR Primebook C11B touchpad and touchscreen not working
** Changed in: linux (Ubuntu) Status: Expired => Fix Released -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1850681 Title: TREKSTOR Primebook C11B touchpad and touchscreen not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850681/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1850681] Re: TREKSTOR Primebook C11B touchpad and touchscreen not working
[Expired for linux (Ubuntu) because there has been no activity for 60 days.] ** Changed in: linux (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1850681 Title: TREKSTOR Primebook C11B touchpad and touchscreen not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850681/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1850681] Re: TREKSTOR Primebook C11B touchpad and touchscreen not working
> thanks a lot ! touchpad active after restart, no touchscreen, but that would be of lesser importance. Thx again - Frank Lettau - $ sudo apt install linux-generic-hwe-18.04-edge > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1850681 > > Title: > TREKSTOR Primebook C11B touchpad and touchscreen not working > > Status in linux package in Ubuntu: > Incomplete > > Bug description: > touchpad not working, only usb-mouse is recognized. touchscreen > functionality not working, but that would be rather less important. > Everything else is perfectly fine. (18.04 LTS) > TREKSTOR Primebook C11B > > Thanks :-) > > ProblemType: Bug > DistroRelease: Ubuntu 18.04 > Package: xorg 1:7.7+19ubuntu7.1 > ProcVersionSignature: Ubuntu 5.0.0-32.34~18.04.2-generic 5.0.21 > Uname: Linux 5.0.0-32-generic x86_64 > ApportVersion: 2.20.9-0ubuntu7.7 > Architecture: amd64 > BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' > CompositorRunning: None > CurrentDesktop: ubuntu:GNOME > Date: Wed Oct 30 18:43:32 2019 > DistUpgraded: Fresh install > DistroCodename: bionic > DistroVariant: ubuntu > ExtraDebuggingInterest: I just need to know a workaround > GraphicsCard: >Intel Corporation Device [8086:5a85] (rev 0b) (prog-if 00 [VGA > controller]) > Subsystem: Intel Corporation Device [8086:2212] > InstallationDate: Installed on 2019-10-26 (4 days ago) > InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 > (20190805) > MachineType: TREKSTOR Primebook C11B > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-32-generic > root=UUID=efc3c4a6-eb3c-4dc1-8a8e-0f53d786817d ro quiet splash > vt.handoff=1 > SourcePackage: xorg > Symptom: display > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 05/03/2018 > dmi.bios.vendor: American Megatrends Inc. > dmi.bios.version: V2.1.2 > dmi.board.asset.tag: Default string > dmi.board.name: Apollolake_alk_V01 > dmi.board.vendor: TS_weibu > dmi.board.version: Default string > dmi.chassis.asset.tag: Default string > dmi.chassis.type: 31 > dmi.chassis.version: Default string > dmi.modalias: > dmi:bvnAmericanMegatrendsInc.:bvrV2.1.2:bd05/03/2018:svnTREKSTOR:pnPrimebookC11B:pvrDefaultstring:rvnTS_weibu:rnApollolake_alk_V01:rvrDefaultstring:cvn:ct31:cvrDefaultstring: > dmi.product.family: Notebook > dmi.product.name: Primebook C11B > dmi.product.sku: CFALKWW03 > dmi.product.version: Default string > dmi.sys.vendor: TREKSTOR > version.compiz: compiz N/A > version.libdrm2: libdrm2 2.4.97-1ubuntu1~18.04.1 > version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~18.04.3 > version.libgl1-mesa-glx: libgl1-mesa-glx 19.0.8-0ubuntu0~18.04.3 > version.xserver-xorg-core: xserver-xorg-core N/A > version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A > version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A > version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A > version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850681/+subscriptions > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1850681 Title: TREKSTOR Primebook C11B touchpad and touchscreen not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850681/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1850681] Re: TREKSTOR Primebook C11B touchpad and touchscreen not working
$ sudo apt install linux-generic-hwe-18.04-edge -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1850681 Title: TREKSTOR Primebook C11B touchpad and touchscreen not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850681/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1850681] Re: TREKSTOR Primebook C11B touchpad and touchscreen not working
> Hi and thanks for your kind reply. Unfortunately i am not a sophisticated user, so i can't figure what to do with the extensive suggestions (again thx for those) ... :-) or rather .. :-( Frank Hi Frank, > the patch can't just go into the kernel tree without proper testing. > Please give the mainline kernel mention in Kai's comment #8 a try and come > back here to change the bug report from Incomplete to Confirmed. > > Thanks. > > ** Changed in: linux (Ubuntu) >Status: Confirmed => Incomplete > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1850681 > > Title: > TREKSTOR Primebook C11B touchpad and touchscreen not working > > Status in linux package in Ubuntu: > Incomplete > > Bug description: > touchpad not working, only usb-mouse is recognized. touchscreen > functionality not working, but that would be rather less important. > Everything else is perfectly fine. (18.04 LTS) > TREKSTOR Primebook C11B > > Thanks :-) > > ProblemType: Bug > DistroRelease: Ubuntu 18.04 > Package: xorg 1:7.7+19ubuntu7.1 > ProcVersionSignature: Ubuntu 5.0.0-32.34~18.04.2-generic 5.0.21 > Uname: Linux 5.0.0-32-generic x86_64 > ApportVersion: 2.20.9-0ubuntu7.7 > Architecture: amd64 > BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' > CompositorRunning: None > CurrentDesktop: ubuntu:GNOME > Date: Wed Oct 30 18:43:32 2019 > DistUpgraded: Fresh install > DistroCodename: bionic > DistroVariant: ubuntu > ExtraDebuggingInterest: I just need to know a workaround > GraphicsCard: >Intel Corporation Device [8086:5a85] (rev 0b) (prog-if 00 [VGA > controller]) > Subsystem: Intel Corporation Device [8086:2212] > InstallationDate: Installed on 2019-10-26 (4 days ago) > InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 > (20190805) > MachineType: TREKSTOR Primebook C11B > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-32-generic > root=UUID=efc3c4a6-eb3c-4dc1-8a8e-0f53d786817d ro quiet splash > vt.handoff=1 > SourcePackage: xorg > Symptom: display > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 05/03/2018 > dmi.bios.vendor: American Megatrends Inc. > dmi.bios.version: V2.1.2 > dmi.board.asset.tag: Default string > dmi.board.name: Apollolake_alk_V01 > dmi.board.vendor: TS_weibu > dmi.board.version: Default string > dmi.chassis.asset.tag: Default string > dmi.chassis.type: 31 > dmi.chassis.version: Default string > dmi.modalias: > dmi:bvnAmericanMegatrendsInc.:bvrV2.1.2:bd05/03/2018:svnTREKSTOR:pnPrimebookC11B:pvrDefaultstring:rvnTS_weibu:rnApollolake_alk_V01:rvrDefaultstring:cvn:ct31:cvrDefaultstring: > dmi.product.family: Notebook > dmi.product.name: Primebook C11B > dmi.product.sku: CFALKWW03 > dmi.product.version: Default string > dmi.sys.vendor: TREKSTOR > version.compiz: compiz N/A > version.libdrm2: libdrm2 2.4.97-1ubuntu1~18.04.1 > version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~18.04.3 > version.libgl1-mesa-glx: libgl1-mesa-glx 19.0.8-0ubuntu0~18.04.3 > version.xserver-xorg-core: xserver-xorg-core N/A > version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A > version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A > version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A > version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850681/+subscriptions > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1850681 Title: TREKSTOR Primebook C11B touchpad and touchscreen not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850681/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1850681] Re: TREKSTOR Primebook C11B touchpad and touchscreen not working
Hi Frank, the patch can't just go into the kernel tree without proper testing. Please give the mainline kernel mention in Kai's comment #8 a try and come back here to change the bug report from Incomplete to Confirmed. Thanks. ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1850681 Title: TREKSTOR Primebook C11B touchpad and touchscreen not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850681/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1850681] Re: TREKSTOR Primebook C11B touchpad and touchscreen not working
> post-comment: that problem is also there in FEDORA (i installed that once) Dear Kai-Heng Feng, ... since i wouldn't be the only trekstor primebook user: can't you make these patches part of an update? thx again - Frank Lettau - Thanks for the testing. There are two new commits that should fix this issue: > commit 09f3dbe474735df13dd8a66d3d1231048d9b373f > Author: Hans de Goede > Date: Mon Oct 7 20:56:26 2019 +0200 > HID: i2c-hid: add Trekstor Primebook C11B to descriptor override The Primebook C11B uses the SIPODEV SP1064 touchpad. There are 2 > versions > of this 2-in-1 and the touchpad in the older version does not supply descriptors, so it has to be added to the override list. > Cc: sta...@vger.kernel.org > Signed-off-by: Hans de Goede > Signed-off-by: Benjamin Tissoires > commit 37d960a4d753605ca248baea577eaaa96f5dccf0 > Author: Hans de Goede > Date: Sun Aug 18 13:04:51 2019 +0200 > platform/x86: touchscreen_dmi: Add info for the Trekstor Primebook > C11B 2-in-1 > Add touchscreen info for the Trekstor Primebook C11B 2-in-1, note the > C11B > used the same touchscreen as the regular C11, so we only add a new DMI > match. > Cc: Thomas Hiller > Reported-and-tested-by: Thomas Hiller Signed-off-by: Hans de Goede > Signed-off-by: Andy Shevchenko > Please test latest mainline kernel: > https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4-rc6/ > -- > You received this bug notification because you are subscribed to the bug report. > https://bugs.launchpad.net/bugs/1850681 > Title: > TREKSTOR Primebook C11B touchpad and touchscreen not working > Status in linux package in Ubuntu: > Confirmed > Bug description: > touchpad not working, only usb-mouse is recognized. touchscreen > functionality not working, but that would be rather less important. Everything else is perfectly fine. (18.04 LTS) > TREKSTOR Primebook C11B > Thanks :-) > ProblemType: Bug > DistroRelease: Ubuntu 18.04 > Package: xorg 1:7.7+19ubuntu7.1 > ProcVersionSignature: Ubuntu 5.0.0-32.34~18.04.2-generic 5.0.21 Uname: Linux 5.0.0-32-generic x86_64 > ApportVersion: 2.20.9-0ubuntu7.7 > Architecture: amd64 > BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompositorRunning: None > CurrentDesktop: ubuntu:GNOME > Date: Wed Oct 30 18:43:32 2019 > DistUpgraded: Fresh install > DistroCodename: bionic > DistroVariant: ubuntu > ExtraDebuggingInterest: I just need to know a workaround > GraphicsCard: >Intel Corporation Device [8086:5a85] (rev 0b) (prog-if 00 [VGA > controller]) > Subsystem: Intel Corporation Device [8086:2212] > InstallationDate: Installed on 2019-10-26 (4 days ago) > InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 > (20190805) > MachineType: TREKSTOR Primebook C11B > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-32-generic > root=UUID=efc3c4a6-eb3c-4dc1-8a8e-0f53d786817d ro quiet splash > vt.handoff=1 > SourcePackage: xorg > Symptom: display > UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/03/2018 > dmi.bios.vendor: American Megatrends Inc. > dmi.bios.version: V2.1.2 > dmi.board.asset.tag: Default string > dmi.board.name: Apollolake_alk_V01 > dmi.board.vendor: TS_weibu > dmi.board.version: Default string > dmi.chassis.asset.tag: Default string > dmi.chassis.type: 31 > dmi.chassis.version: Default string > dmi.modalias: > dmi:bvnAmericanMegatrendsInc.:bvrV2.1.2:bd05/03/2018:svnTREKSTOR:pnPrimebookC11B:pvrDefaultstring:rvnTS_weibu:rnApollolake_alk_V01:rvrDefaultstring:cvn:ct31:cvrDefaultstring: > dmi.product.family: Notebook > dmi.product.name: Primebook C11B > dmi.product.sku: CFALKWW03 > dmi.product.version: Default string > dmi.sys.vendor: TREKSTOR > version.compiz: compiz N/A > version.libdrm2: libdrm2 2.4.97-1ubuntu1~18.04.1 > version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~18.04.3 version.libgl1-mesa-glx: libgl1-mesa-glx 19.0.8-0ubuntu0~18.04.3 version.xserver-xorg-core: xserver-xorg-core N/A > version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A > version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850681/+subscriptions -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1850681 Title: TREKSTOR Primebook C11B touchpad and touchscreen not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850681/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1850681] Re: TREKSTOR Primebook C11B touchpad and touchscreen not working
> Dear Kai-Heng Feng, ... since i wouldn't be the only trekstor primebook user: can't you make these patches part of an update? thx again - Frank Lettau - Thanks for the testing. There are two new commits that should fix this issue: > commit 09f3dbe474735df13dd8a66d3d1231048d9b373f > Author: Hans de Goede > Date: Mon Oct 7 20:56:26 2019 +0200 > HID: i2c-hid: add Trekstor Primebook C11B to descriptor override The Primebook C11B uses the SIPODEV SP1064 touchpad. There are 2 > versions > of this 2-in-1 and the touchpad in the older version does not supply descriptors, so it has to be added to the override list. > Cc: sta...@vger.kernel.org > Signed-off-by: Hans de Goede > Signed-off-by: Benjamin Tissoires > commit 37d960a4d753605ca248baea577eaaa96f5dccf0 > Author: Hans de Goede > Date: Sun Aug 18 13:04:51 2019 +0200 > platform/x86: touchscreen_dmi: Add info for the Trekstor Primebook > C11B 2-in-1 > Add touchscreen info for the Trekstor Primebook C11B 2-in-1, note the > C11B > used the same touchscreen as the regular C11, so we only add a new DMI > match. > Cc: Thomas Hiller > Reported-and-tested-by: Thomas Hiller Signed-off-by: Hans de Goede > Signed-off-by: Andy Shevchenko > Please test latest mainline kernel: > https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4-rc6/ > -- > You received this bug notification because you are subscribed to the bug report. > https://bugs.launchpad.net/bugs/1850681 > Title: > TREKSTOR Primebook C11B touchpad and touchscreen not working > Status in linux package in Ubuntu: > Confirmed > Bug description: > touchpad not working, only usb-mouse is recognized. touchscreen > functionality not working, but that would be rather less important. Everything else is perfectly fine. (18.04 LTS) > TREKSTOR Primebook C11B > Thanks :-) > ProblemType: Bug > DistroRelease: Ubuntu 18.04 > Package: xorg 1:7.7+19ubuntu7.1 > ProcVersionSignature: Ubuntu 5.0.0-32.34~18.04.2-generic 5.0.21 Uname: Linux 5.0.0-32-generic x86_64 > ApportVersion: 2.20.9-0ubuntu7.7 > Architecture: amd64 > BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompositorRunning: None > CurrentDesktop: ubuntu:GNOME > Date: Wed Oct 30 18:43:32 2019 > DistUpgraded: Fresh install > DistroCodename: bionic > DistroVariant: ubuntu > ExtraDebuggingInterest: I just need to know a workaround > GraphicsCard: >Intel Corporation Device [8086:5a85] (rev 0b) (prog-if 00 [VGA > controller]) > Subsystem: Intel Corporation Device [8086:2212] > InstallationDate: Installed on 2019-10-26 (4 days ago) > InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 > (20190805) > MachineType: TREKSTOR Primebook C11B > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-32-generic > root=UUID=efc3c4a6-eb3c-4dc1-8a8e-0f53d786817d ro quiet splash > vt.handoff=1 > SourcePackage: xorg > Symptom: display > UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/03/2018 > dmi.bios.vendor: American Megatrends Inc. > dmi.bios.version: V2.1.2 > dmi.board.asset.tag: Default string > dmi.board.name: Apollolake_alk_V01 > dmi.board.vendor: TS_weibu > dmi.board.version: Default string > dmi.chassis.asset.tag: Default string > dmi.chassis.type: 31 > dmi.chassis.version: Default string > dmi.modalias: > dmi:bvnAmericanMegatrendsInc.:bvrV2.1.2:bd05/03/2018:svnTREKSTOR:pnPrimebookC11B:pvrDefaultstring:rvnTS_weibu:rnApollolake_alk_V01:rvrDefaultstring:cvn:ct31:cvrDefaultstring: > dmi.product.family: Notebook > dmi.product.name: Primebook C11B > dmi.product.sku: CFALKWW03 > dmi.product.version: Default string > dmi.sys.vendor: TREKSTOR > version.compiz: compiz N/A > version.libdrm2: libdrm2 2.4.97-1ubuntu1~18.04.1 > version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~18.04.3 version.libgl1-mesa-glx: libgl1-mesa-glx 19.0.8-0ubuntu0~18.04.3 version.xserver-xorg-core: xserver-xorg-core N/A > version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A > version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850681/+subscriptions -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1850681 Title: TREKSTOR Primebook C11B touchpad and touchscreen not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850681/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1850681] Re: TREKSTOR Primebook C11B touchpad and touchscreen not working
Thanks for the testing. There are two new commits that should fix this issue: commit 09f3dbe474735df13dd8a66d3d1231048d9b373f Author: Hans de Goede Date: Mon Oct 7 20:56:26 2019 +0200 HID: i2c-hid: add Trekstor Primebook C11B to descriptor override The Primebook C11B uses the SIPODEV SP1064 touchpad. There are 2 versions of this 2-in-1 and the touchpad in the older version does not supply descriptors, so it has to be added to the override list. Cc: sta...@vger.kernel.org Signed-off-by: Hans de Goede Signed-off-by: Benjamin Tissoires commit 37d960a4d753605ca248baea577eaaa96f5dccf0 Author: Hans de Goede Date: Sun Aug 18 13:04:51 2019 +0200 platform/x86: touchscreen_dmi: Add info for the Trekstor Primebook C11B 2-in-1 Add touchscreen info for the Trekstor Primebook C11B 2-in-1, note the C11B used the same touchscreen as the regular C11, so we only add a new DMI match. Cc: Thomas Hiller Reported-and-tested-by: Thomas Hiller Signed-off-by: Hans de Goede Signed-off-by: Andy Shevchenko Please test latest mainline kernel: https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4-rc6/ -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1850681 Title: TREKSTOR Primebook C11B touchpad and touchscreen not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850681/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1850681] Re: TREKSTOR Primebook C11B touchpad and touchscreen not working
Frank Lettau Dear Kai Heng Feng, thank you so much for your kind and detailed response. I ran those patches, but unf. nothing has changed ... Since all the components should be pretty much standard, there should be others reporting same or similar bug.. all the best and thanks again - Frank Lettau - ... this is what somebody else () wrote: Thanks for the bug report. Your kernel log mentions some errors regarding what looks like a Synaptics touchpad: [5.550275] i2c_hid i2c-SYNA3602:00: i2c-SYNA3602:00 supply vdd not found, using dummy regulator [5.550304] i2c_hid i2c-SYNA3602:00: Linked as a consumer to regulator.0 [5.550306] i2c_hid i2c-SYNA3602:00: i2c-SYNA3602:00 supply vddl not found, using dummy regulator [5.568184] i2c_hid i2c-SYNA3602:00: unexpected HID descriptor bcdVersion (0x) So this sounds like a kernel bug, or a BIOS or hardware problem. ** Summary changed: - Touchpad and touchsrceen not working + TREKSTOR Primebook C11B touchpad and touchscreen not working ** Package changed: xorg (Ubuntu) => linux (Ubuntu) Can you please test this kernel: > https://people.canonical.com/~khfeng/lp1849721+3/ > -- > You received this bug notification because you are subscribed to the bug report. > https://bugs.launchpad.net/bugs/1850681 > Title: > TREKSTOR Primebook C11B touchpad and touchscreen not working > Status in linux package in Ubuntu: > Confirmed > Bug description: > touchpad not working, only usb-mouse is recognized. touchscreen > functionality not working, but that would be rather less important. Everything else is perfectly fine. (18.04 LTS) > TREKSTOR Primebook C11B > Thanks :-) > ProblemType: Bug > DistroRelease: Ubuntu 18.04 > Package: xorg 1:7.7+19ubuntu7.1 > ProcVersionSignature: Ubuntu 5.0.0-32.34~18.04.2-generic 5.0.21 Uname: Linux 5.0.0-32-generic x86_64 > ApportVersion: 2.20.9-0ubuntu7.7 > Architecture: amd64 > BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompositorRunning: None > CurrentDesktop: ubuntu:GNOME > Date: Wed Oct 30 18:43:32 2019 > DistUpgraded: Fresh install > DistroCodename: bionic > DistroVariant: ubuntu > ExtraDebuggingInterest: I just need to know a workaround > GraphicsCard: >Intel Corporation Device [8086:5a85] (rev 0b) (prog-if 00 [VGA > controller]) > Subsystem: Intel Corporation Device [8086:2212] > InstallationDate: Installed on 2019-10-26 (4 days ago) > InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 > (20190805) > MachineType: TREKSTOR Primebook C11B > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-32-generic > root=UUID=efc3c4a6-eb3c-4dc1-8a8e-0f53d786817d ro quiet splash > vt.handoff=1 > SourcePackage: xorg > Symptom: display > UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/03/2018 > dmi.bios.vendor: American Megatrends Inc. > dmi.bios.version: V2.1.2 > dmi.board.asset.tag: Default string > dmi.board.name: Apollolake_alk_V01 > dmi.board.vendor: TS_weibu > dmi.board.version: Default string > dmi.chassis.asset.tag: Default string > dmi.chassis.type: 31 > dmi.chassis.version: Default string > dmi.modalias: > dmi:bvnAmericanMegatrendsInc.:bvrV2.1.2:bd05/03/2018:svnTREKSTOR:pnPrimebookC11B:pvrDefaultstring:rvnTS_weibu:rnApollolake_alk_V01:rvrDefaultstring:cvn:ct31:cvrDefaultstring: > dmi.product.family: Notebook > dmi.product.name: Primebook C11B > dmi.product.sku: CFALKWW03 > dmi.product.version: Default string > dmi.sys.vendor: TREKSTOR > version.compiz: compiz N/A > version.libdrm2: libdrm2 2.4.97-1ubuntu1~18.04.1 > version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~18.04.3 version.libgl1-mesa-glx: libgl1-mesa-glx 19.0.8-0ubuntu0~18.04.3 version.xserver-xorg-core: xserver-xorg-core N/A > version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A > version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850681/+subscriptions -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1850681 Title: TREKSTOR Primebook C11B touchpad and touchscreen not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850681/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1850681] Re: TREKSTOR Primebook C11B touchpad and touchscreen not working
> Hello and thanks for your detailed assessment. I will keep that info, maybe something can done about this bug later all the best - Frank Lettau - Thanks for the bug report. Your kernel log mentions some errors > regarding what looks like a Synaptics touchpad: > > [5.550275] i2c_hid i2c-SYNA3602:00: i2c-SYNA3602:00 supply vdd not > found, using dummy regulator > [5.550304] i2c_hid i2c-SYNA3602:00: Linked as a consumer to > regulator.0 > [5.550306] i2c_hid i2c-SYNA3602:00: i2c-SYNA3602:00 supply vddl not > found, using dummy regulator > > [5.568184] i2c_hid i2c-SYNA3602:00: unexpected HID descriptor > bcdVersion (0x) > > So this sounds like a kernel bug, or a BIOS or hardware problem. > > ** Summary changed: > > - Touchpad and touchsrceen not working > + TREKSTOR Primebook C11B touchpad and touchscreen not working > > ** Package changed: xorg (Ubuntu) => linux (Ubuntu) > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1850681 > > Title: > TREKSTOR Primebook C11B touchpad and touchscreen not working > > Status in linux package in Ubuntu: > New > > Bug description: > touchpad not working, only usb-mouse is recognized. touchscreen > functionality not working, but that would be rather less important. > Everything else is perfectly fine. (18.04 LTS) > TREKSTOR Primebook C11B > > Thanks :-) > > ProblemType: Bug > DistroRelease: Ubuntu 18.04 > Package: xorg 1:7.7+19ubuntu7.1 > ProcVersionSignature: Ubuntu 5.0.0-32.34~18.04.2-generic 5.0.21 > Uname: Linux 5.0.0-32-generic x86_64 > ApportVersion: 2.20.9-0ubuntu7.7 > Architecture: amd64 > BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' > CompositorRunning: None > CurrentDesktop: ubuntu:GNOME > Date: Wed Oct 30 18:43:32 2019 > DistUpgraded: Fresh install > DistroCodename: bionic > DistroVariant: ubuntu > ExtraDebuggingInterest: I just need to know a workaround > GraphicsCard: >Intel Corporation Device [8086:5a85] (rev 0b) (prog-if 00 [VGA > controller]) > Subsystem: Intel Corporation Device [8086:2212] > InstallationDate: Installed on 2019-10-26 (4 days ago) > InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 > (20190805) > MachineType: TREKSTOR Primebook C11B > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-32-generic > root=UUID=efc3c4a6-eb3c-4dc1-8a8e-0f53d786817d ro quiet splash > vt.handoff=1 > SourcePackage: xorg > Symptom: display > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 05/03/2018 > dmi.bios.vendor: American Megatrends Inc. > dmi.bios.version: V2.1.2 > dmi.board.asset.tag: Default string > dmi.board.name: Apollolake_alk_V01 > dmi.board.vendor: TS_weibu > dmi.board.version: Default string > dmi.chassis.asset.tag: Default string > dmi.chassis.type: 31 > dmi.chassis.version: Default string > dmi.modalias: > dmi:bvnAmericanMegatrendsInc.:bvrV2.1.2:bd05/03/2018:svnTREKSTOR:pnPrimebookC11B:pvrDefaultstring:rvnTS_weibu:rnApollolake_alk_V01:rvrDefaultstring:cvn:ct31:cvrDefaultstring: > dmi.product.family: Notebook > dmi.product.name: Primebook C11B > dmi.product.sku: CFALKWW03 > dmi.product.version: Default string > dmi.sys.vendor: TREKSTOR > version.compiz: compiz N/A > version.libdrm2: libdrm2 2.4.97-1ubuntu1~18.04.1 > version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~18.04.3 > version.libgl1-mesa-glx: libgl1-mesa-glx 19.0.8-0ubuntu0~18.04.3 > version.xserver-xorg-core: xserver-xorg-core N/A > version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A > version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A > version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A > version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850681/+subscriptions > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1850681 Title: TREKSTOR Primebook C11B touchpad and touchscreen not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850681/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1850681] Re: TREKSTOR Primebook C11B touchpad and touchscreen not working
Can you please test this kernel: https://people.canonical.com/~khfeng/lp1849721+3/ -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1850681 Title: TREKSTOR Primebook C11B touchpad and touchscreen not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850681/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1850681] Re: TREKSTOR Primebook C11B touchpad and touchscreen not working
Thanks for the bug report. Your kernel log mentions some errors regarding what looks like a Synaptics touchpad: [5.550275] i2c_hid i2c-SYNA3602:00: i2c-SYNA3602:00 supply vdd not found, using dummy regulator [5.550304] i2c_hid i2c-SYNA3602:00: Linked as a consumer to regulator.0 [5.550306] i2c_hid i2c-SYNA3602:00: i2c-SYNA3602:00 supply vddl not found, using dummy regulator [5.568184] i2c_hid i2c-SYNA3602:00: unexpected HID descriptor bcdVersion (0x) So this sounds like a kernel bug, or a BIOS or hardware problem. ** Summary changed: - Touchpad and touchsrceen not working + TREKSTOR Primebook C11B touchpad and touchscreen not working ** Package changed: xorg (Ubuntu) => linux (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1850681 Title: TREKSTOR Primebook C11B touchpad and touchscreen not working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1850681/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
