[Bug 1852636] Re: Cannot install any release on HP Omen 17-cb0013nm
I CAN work normally with my PC as per comment 25 with: - "pci=nommconf" - Nvidia drivers installed - and with "WaylandEnable=false" in /etc/gdm3/custom Just like 40-50 lines with ACPI error are present as per attached journalctl. Which setup exactly do you want me to try, and what do you expect to happen? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1852636 Title: Cannot install any release on HP Omen 17-cb0013nm To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1852636/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1852636] Re: Cannot install any release on HP Omen 17-cb0013nm
Does "blacklist=nouveau modprobe.blacklist=nouveau" help? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1852636 Title: Cannot install any release on HP Omen 17-cb0013nm To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1852636/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1852636] Re: Cannot install any release on HP Omen 17-cb0013nm
I got like 175 ERRORs in the previous journalctl. I did sudo apt update and upgrade reducing to 110 errors. I installed propriatery Nvidia 435 drivers from "Software & Updates" and then booted with only "pci=nommconf" giving this journalctl: ** Attachment added: "journalctl2-log.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1852636/+attachment/5305975/+files/journalctl2-log.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1852636 Title: Cannot install any release on HP Omen 17-cb0013nm To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1852636/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1852636] Re: Cannot install any release on HP Omen 17-cb0013nm
I also managed to install with these same "nomodeset pci=nommconf" but it is pretty unstable. As I saw "systemd[1170]: Failed to start GNOME Shell on Wayland" in "journalctl -b", I uncommented "WaylandEnable=false" in "/etc/gdm3/custom.conf". I was having black screen on boot, being able to enter CTRL+ALT+F3 though. Here is the "journalctl -b" with "WaylandEnable=false" ** Attachment added: "journalctl-log.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1852636/+attachment/5305967/+files/journalctl-log.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1852636 Title: Cannot install any release on HP Omen 17-cb0013nm To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1852636/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1852636] Re: Cannot install any release on HP Omen 17-cb0013nm
I managed to boot the "Try out 19.10" with parameters "nomodeset" and "pci=nommconf". Some ACPI errors at the begging of the boot as in the attachement: ** Attachment added: "IMG_20191116_164506.jpg" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1852636/+attachment/5305901/+files/IMG_20191116_164506.jpg -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1852636 Title: Cannot install any release on HP Omen 17-cb0013nm To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1852636/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1852636] Re: Cannot install any release on HP Omen 17-cb0013nm
I managed to start 18.04.3 workstation "Try out without installing" with: "nomodeset acpi=off" options -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1852636 Title: Cannot install any release on HP Omen 17-cb0013nm To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1852636/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1852636] Re: Cannot install any release on HP Omen 17-cb0013nm
We should perhaps only focus on the following: Why Ubuntu 18.04.3 can be "Try out without installing" with "nomodeset acpi=off modprobe.blacklist=nouveau", but cannot be installed. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1852636 Title: Cannot install any release on HP Omen 17-cb0013nm To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1852636/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1852636] Re: Cannot install any release on HP Omen 17-cb0013nm
** Information type changed from Public to Public Security -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1852636 Title: Cannot install any release on HP Omen 17-cb0013nm To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1852636/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1852636] Re: Cannot install any release on HP Omen 17-cb0013nm
As per post #3, logs collected and status changed to "Confirmed". ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1852636 Title: Cannot install any release on HP Omen 17-cb0013nm To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1852636/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1852636] Re: Cannot install any release on HP Omen 17-cb0013nm
looks like the install failed and it booted live, anyhow I managed to collect some logs -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1852636 Title: Cannot install any release on HP Omen 17-cb0013nm To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1852636/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1852636] Re: Cannot install any release on HP Omen 17-cb0013nm
I managed to install 18.04.3 released with "nomodeset acpi=off modprobe.blacklist=nouveau", got some errors at the end, but now I did the apport-collect -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1852636 Title: Cannot install any release on HP Omen 17-cb0013nm To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1852636/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1852636] Re: Cannot install any release on HP Omen 17-cb0013nm
apport information ** Tags added: apport-collected ** Description changed: I tried all sorts of combinations to install 18.04.3, 19.10, 20.04 on my new laptop https://support.hp.com/us-en/product/omen-by-hp-17-cb -laptop-pc/26122176/document/c06411586. baseboard: HP 8603 45.38 I tried updating BIOS: from AMI F.15 to AMI F.16 (9/5/2019 - latest). I tried acpi=off, nomodeset, modprobe.blacklist=nouveau none of which helped. Graphics: Nvidia RTX 2080 Processor: i9 9880H wifi: Intel® Wi-Fi 6 AX 200 (2x2) and Bluetooth® 5 Combo storage: SSD - The link with the details of my try with 20.04 latest daily build - (created 2019-11-14 08:09): https://askubuntu.com/questions/1188788 - /cannot-install-ubuntu-20-04-on-omen-by-hp-17-cb0013nm/1188791 + The link with the details of my try with 20.04 latest daily build (created 2019-11-14 08:09): https://askubuntu.com/questions/1188788/cannot-install-ubuntu-20-04-on-omen-by-hp-17-cb0013nm/1188791 + --- + ProblemType: Bug + ApportVersion: 2.20.9-0ubuntu7.7 + Architecture: amd64 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC0: ubuntu 1768 F pulseaudio + CasperVersion: 1.394 + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 18.04 + IwConfig: + enp60s0 no wireless extensions. + + lono wireless extensions. + LiveMediaBuild: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805) + MachineType: HP OMEN by HP Laptop 17-cb0xxx + Package: linux (not installed) + ProcEnviron: + TERM=xterm-256color + PATH=(custom, no user) + XDG_RUNTIME_DIR= + LANG=C.UTF-8 + SHELL=/bin/bash + ProcFB: 0 EFI VGA + ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/username.seed boot=casper only-ubiquity quiet splash nomodeset acpi=off modprobe.blacklist=nouveau --- + ProcVersionSignature: Ubuntu 5.0.0-23.24~18.04.1-generic 5.0.15 + RelatedPackageVersions: + linux-restricted-modules-5.0.0-23-generic N/A + linux-backports-modules-5.0.0-23-generic N/A + linux-firmware1.173.9 + RfKill: + 0: hci0: Bluetooth + Soft blocked: no + Hard blocked: no + Tags: bionic + Uname: Linux 5.0.0-23-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 09/05/2019 + dmi.bios.vendor: AMI + dmi.bios.version: F.16 + dmi.board.asset.tag: Base Board Asset Tag + dmi.board.name: 8603 + dmi.board.vendor: HP + dmi.board.version: 45.38 + dmi.chassis.type: 10 + dmi.chassis.vendor: HP + dmi.chassis.version: Chassis Version + dmi.modalias: dmi:bvnAMI:bvrF.16:bd09/05/2019:svnHP:pnOMENbyHPLaptop17-cb0xxx:pvr:rvnHP:rn8603:rvr45.38:cvnHP:ct10:cvrChassisVersion: + dmi.product.family: 103C_5335KV HP OMEN + dmi.product.name: OMEN by HP Laptop 17-cb0xxx + dmi.product.sku: 7NG00EA#BED + dmi.sys.vendor: HP ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1852636/+attachment/5305624/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1852636 Title: Cannot install any release on HP Omen 17-cb0013nm To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1852636/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1852636] Re: Cannot install any release on HP Omen 17-cb0013nm
** Description changed: I tried all sorts of combinations to install 18.04.3, 19.10, 20.04 on my new laptop https://support.hp.com/us-en/product/omen-by-hp-17-cb -laptop-pc/26122176/document/c06411586. - I even updated BIOS to AMI F.16 from F.15. + baseboard: HP 8603 45.38 + I tried updating BIOS: from AMI F.15 to AMI F.16 (9/5/2019 - latest). I tried acpi=off, nomodeset, modprobe.blacklist=nouveau none of which helped. Graphics: Nvidia RTX 2080 Processor: i9 9880H wifi: Intel® Wi-Fi 6 AX 200 (2x2) and Bluetooth® 5 Combo storage: SSD - - One configuration I tried: https://askubuntu.com/questions/1188788/cannot-install-ubuntu-20-04-on-omen-by-hp-17-cb0013nm/1188791 + The link with the details of my try with 20.04 latest daily build + (created 2019-11-14 08:09): https://askubuntu.com/questions/1188788 + /cannot-install-ubuntu-20-04-on-omen-by-hp-17-cb0013nm/1188791 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1852636 Title: Cannot install any release on HP Omen 17-cb0013nm To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1852636/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1852636] Re: Cannot install any release on HP Omen 17-cb0013nm
I tried now "quiet splash nomodeset modprobe.blacklist=intel-lpss-pci". No help. Still a lot of ACPI error, and ACPI BIOS error. Ending with ** Attachment added: "ending installation screen" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1852636/+attachment/5305563/+files/IMG_20191115_084852.jpg -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1852636 Title: Cannot install any release on HP Omen 17-cb0013nm To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1852636/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1852636] Re: Cannot install any release on HP Omen 17-cb0013nm
Does "modprobe.blacklist=intel-lpss-pci" help? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1852636 Title: Cannot install any release on HP Omen 17-cb0013nm To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1852636/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1852636] Re: Cannot install any release on HP Omen 17-cb0013nm
** Package changed: ubiquity (Ubuntu) => linux (Ubuntu) ** Changed in: linux (Ubuntu) Status: Incomplete => New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1852636 Title: Cannot install any release on HP Omen 17-cb0013nm To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1852636/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1852636] Re: Cannot install any release on HP Omen 17-cb0013nm
Can you open the last link i provided. From AskUbuntu. You have more screenshots and details about the issue there. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1852636 Title: Cannot install any release on HP Omen 17-cb0013nm To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/1852636/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1852636] Re: Cannot install any release on HP Omen 17-cb0013nm
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we cannot work on this bug because your description didn't include enough information. You may find it helpful to read "How to report bugs effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful if you would then provide a more complete description of the problem. We have instructions on debugging some types of problems at http://wiki.ubuntu.com/DebuggingProcedures. At a minimum, we need: 1. The specific steps or actions you took that caused you to encounter the problem. 2. The behavior you expected. 3. The behavior you actually encountered (in as much detail as possible). Thanks! ** Changed in: ubiquity (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1852636 Title: Cannot install any release on HP Omen 17-cb0013nm To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/1852636/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1852636] Re: Cannot install any release on HP Omen 17-cb0013nm
** Package changed: ubuntu => ubiquity (Ubuntu) ** Tags removed: 20.04 ** Tags added: bionic eoan focal -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1852636 Title: Cannot install any release on HP Omen 17-cb0013nm To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/1852636/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
