[Bug 1853666] Re: Battery will not charge on Toshiba Satellite Pro A50-C-119

2020-02-22 Thread Hui Wang
I have a similar problem on my Dell laptop.

And Even in poweroff state, the battery can't be charged. If I press F2
to enter the BIOS setup, it shows the battery is 0%, can't be charged in
the BIOS setup.

I don't know if it has sth to do with the OS (linux), it looks more like
a BIOS issue or hardware issue?

Now I use my laptop as a desktop computer.

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Title:
  Battery will not charge on Toshiba Satellite Pro A50-C-119

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[Bug 1853666] Re: Battery will not charge on Toshiba Satellite Pro A50-C-119

2020-02-22 Thread Dan Merchant
I have tested the commit but it has not solved the problem. The battery
and battery indicator still do not work.

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Title:
  Battery will not charge on Toshiba Satellite Pro A50-C-119

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[Bug 1853666] Re: Battery will not charge on Toshiba Satellite Pro A50-C-119

2020-01-16 Thread Kai-Heng Feng
Please test this commit:
https://git.kernel.org/pub/scm/linux/kernel/git/next/linux-next.git/commit/?id=ff3154d1d89a2343fd5f82e65bc0cf1d4e6659b3

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Title:
  Battery will not charge on Toshiba Satellite Pro A50-C-119

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[Bug 1853666] Re: Battery will not charge on Toshiba Satellite Pro A50-C-119

2019-11-28 Thread Dan Merchant
LSHW.txt

** Attachment added: "LSHW.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1853666/+attachment/5308443/+files/LSHW.txt

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  Battery will not charge on Toshiba Satellite Pro A50-C-119

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[Bug 1853666] Re: Battery will not charge on Toshiba Satellite Pro A50-C-119

2019-11-28 Thread Dan Merchant
I have updated the kernel to the latest v5.4 generic from kernel-
ppa/mainline, but the battery is still not charging. I ran sudo lshw and
*-power is unclaimed as well as display and volume. I have attached the
lshw output to the bug files in LSHW.txt.

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  Battery will not charge on Toshiba Satellite Pro A50-C-119

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[Bug 1853666] Re: Battery will not charge on Toshiba Satellite Pro A50-C-119

2019-11-27 Thread Kai-Heng Feng
Please test latest mainline kernel:
https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4/

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  Battery will not charge on Toshiba Satellite Pro A50-C-119

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[Bug 1853666] Re: Battery will not charge on Toshiba Satellite Pro A50-C-119

2019-11-27 Thread Dan Merchant
** Description changed:

  Since I have switched from Windows 10 to Ubuntu, my battery will no
  longer charge. The battery shows 0% charge and says Estimating. Ubuntu
  appears to detect removing the battery as the battery indicator
  disappears and reappears upon replacing the battery. Unplugging the AC
  adaptor with the battery plugged in causes the computer to lose power
  immediately. When the computer is off with battery connected and AC
  adaptor removed, the computer will not switch on. I have bought a new
  battery but that produces the same problem. In Power Settings, the
  battery status is shown as Charging 0%. I believe this to be an ACPI
  issue. I have followed the instructions on these websites:
  
  https://ubuntu.com/blog/debug-dsdt-ssdt-with-acpica-utilities
  https://wiki.ubuntu.com/Kernel/Reference/ACPITricksAndTips
  
  The acpi driver loaded is toshiba_acpi. I have extracted some
  information using acpidump and acpiexec which is in the attached file
  acpiexec.log.
+ 
+ I have delved deeper in to the issue. A search of the DSDT files
+ unveiled the following:
+ 
+ dsdt.dsl:Name (_HID, EisaId ("TOS6208"))  // _HID: Hardware ID
+ dsdt.dsl:Name (_HID, EisaId ("TOS620A"))  // _HID: Hardware ID
+ dsdt.dsl:Name (_HID, EisaId ("TOS6205"))  // _HID: Hardware ID
+ dsdt.dsl:Name (_HID, "ACPI0003" /* Power Source Device */)  // 
_HID: Hardware ID
+ dsdt.dsl:Name (_HID, EisaId ("PNP0C0A") /* Control Method Battery 
*/)  // _HID: Hardware ID
+ dsdt.dsl:Name (_HID, EisaId ("TOS620D"))  // _HID: Hardware ID
+ 
+ A search of toshiba_acpi.c shows that TOS6208 is listed as a supported
+ device but none of the others are. Please could someone look in to this
+ and add the devices to the toshiba_acpi driver if required. Many thanks.
  
  Linux image
  linux-image-5.3.0-23-generic
  
  cat /proc/version_signature
  Ubuntu 5.3.0-23.25-generic 5.3.7
  
  lsb_release -rd
  Description:  Ubuntu 19.10
  Release:  19.10
  
  sudo lspci -vnvn
  
  00:00.0 Host bridge [0600]: Intel Corporation Broadwell-U Host Bridge -OPI 
[8086:1604] (rev 09)
   Subsystem: Toshiba America Info Systems Broadwell-U Host Bridge -OPI 
[1179:0001]
   Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- 
Stepping- SERR- FastB2B- DisINTx-
   Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- SERR- 
   Kernel driver in use: bdw_uncore
  
  00:02.0 VGA compatible controller [0300]: Intel Corporation HD Graphics 5500 
[8086:1616] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Toshiba America Info Systems HD Graphics 5500 [1179:000d]
   Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- 
Stepping- SERR- FastB2B- DisINTx+
   Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- SERR- TAbort- SERR- TAbort- SERR- TAbort- SERR- TAbort- SERR- TAbort- SERR- TAbort- SERR- TAbort- Reset- FastB2B-
    PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn-
   Capabilities: [40] Express (v2) Root Port (Slot+), MSI 00
    DevCap: MaxPayload 128 bytes, PhantFunc 0
     ExtTag- RBE+
    DevCtl: CorrErr- NonFatalErr- FatalErr- UnsupReq-
     RlxdOrd- ExtTag- PhantFunc- AuxPwr- NoSnoop-
     MaxPayload 128 bytes, MaxReadReq 128 bytes
    DevSta: CorrErr- NonFatalErr- FatalErr- UnsupReq- AuxPwr+ TransPend-
    LnkCap: Port #6, Speed 5GT/s, Width x1, ASPM L0s L1, Exit Latency L0s 
<1us, L1 <4us
     ClockPM- Surprise- LLActRep+ BwNot+ ASPMOptComp-
    LnkCtl: ASPM Disabled; RCB 64 bytes Disabled- CommClk-
     ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt-
    LnkSta: Speed 2.5GT/s (downgraded), Width x0 (downgraded)
     TrErr- Train- SlotClk+ DLActive- BWMgmt- ABWMgmt-
    SltCap: AttnBtn- PwrCtrl- MRL- AttnInd- PwrInd- HotPlug+ Surprise+
     Slot #0, PowerLimit 0.000W; Interlock- NoCompl+
    SltCtl: Enable: AttnBtn- PwrFlt- MRL- PresDet+ CmdCplt- HPIrq+ LinkChg+
     Control: AttnInd Unknown, PwrInd Unknown, Power- Interlock-
    SltSta: Status: AttnBtn- PowerFlt- MRL- CmdCplt- PresDet- Interlock-
     Changed: MRL- PresDet- LinkState-
    RootCtl: ErrCorrectable- ErrNon-Fatal- ErrFatal- PMEIntEna+ CRSVisible-
    RootCap: CRSVisible-
    RootSta: PME ReqID , PMEStatus- PMEPending-
    DevCap2: Completion Timeout: Range ABC, TimeoutDis+, LTR+, OBFF Via WAKE# 
ARIFwd-
  AtomicOpsCap: Routing- 32bit- 64bit- 128bitCAS-
    DevCtl2: Completion Timeout: 50us to 50ms, TimeoutDis-, LTR+, OBFF Disabled 
ARIFwd-
  AtomicOpsCtl: ReqEn- EgressBlck-
    LnkCtl2: Target Link Speed: 5GT/s, EnterCompliance- SpeedDis-
  Transmit Margin: Normal Operating Range, EnterModifiedCompliance- 
ComplianceSOS-
  Compliance De-emphasis: -6dB
    LnkSta2: Current De-emphasis Level: -3.5dB, EqualizationComplete-, 
EqualizationPhase1-
  EqualizationPhase2-, EqualizationPhase3-, LinkEqualizationRequest-
   Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit-
    Address: fee01004