[Bug 1856413] Re: Asus UX580 touchpad stops working

2020-06-17 Thread You-Sheng Yang
@Pavel, the log you attached doesn't seem to have any issue about the
touchpad device. If you're still around, please attach logs when your
touchpad stops working.

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Title:
  Asus UX580 touchpad stops working

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[Bug 1856413] Re: Asus UX580 touchpad stops working

2020-06-16 Thread Launchpad Bug Tracker
[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
   Status: Incomplete => Expired

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Title:
  Asus UX580 touchpad stops working

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[Bug 1856413] Re: Asus UX580 touchpad stops working

2020-04-17 Thread Kai-Heng Feng
Please test latest mainline kernel:
https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.7-rc1/

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

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Title:
  Asus UX580 touchpad stops working

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[Bug 1856413] Re: Asus UX580 touchpad stops working

2019-12-16 Thread Pavel Deg
Attached dmesg.

** Attachment added: "dmesg out"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1856413/+attachment/5313068/+files/dmesg.out

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Title:
  Asus UX580 touchpad stops working

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[Bug 1856413] Re: Asus UX580 touchpad stops working

2019-12-15 Thread You-Sheng Yang
Hi, could you attach dmesg log of booting with extra kernel parameters
"i2c-hid.debug=1 hid.debug=1 log_buf_len=32M"? This will turn on raw
traffic debug info for your i2c-hid touchpad device.

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Title:
  Asus UX580 touchpad stops working

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[Bug 1856413] Re: Asus UX580 touchpad stops working

2019-12-15 Thread Pavel Deg
apport information

** Tags added: apport-collected

** Description changed:

  Periodically after restart touchpad on my UX580 laptop stops working 
completely. 
  Closing the lid and letting the laptop to suspend, and then re-opening the 
lid activates the touchpad.
  Attached xinput list output.
  
  This is Ubuntu 19.10, latest kernel.
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.20.11-0ubuntu8.2
+ Architecture: amd64
+ AudioDevicesInUse:
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC0:  pavel  2048 F pulseaudio
+ CurrentDesktop: ubuntu:GNOME
+ DistroRelease: Ubuntu 19.10
+ InstallationDate: Installed on 2019-10-29 (47 days ago)
+ InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
+ Lsusb:
+  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
+  Bus 001 Device 002: ID 13d3:5755 IMC Networks USB2.0 VGA UVC WebCam
+  Bus 001 Device 004: ID 8087:0aaa Intel Corp. 
+  Bus 001 Device 003: ID 04f3:2706 Elan Microelectronics Corp. Touchscreen
+  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+ MachineType: ASUSTeK COMPUTER INC. ZenBook Pro 15 UX550GDX_UX580GD
+ NonfreeKernelModules: nvidia_modeset nvidia
+ Package: linux (not installed)
+ ProcEnviron:
+  TERM=xterm-256color
+  PATH=(custom, no user)
+  XDG_RUNTIME_DIR=
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
+ ProcFB: 0 i915drmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-24-generic 
root=UUID=9909f5be-7ef4-4a37-b5c1-c07caf97ff8f ro quiet splash 
resume=UUID=cc044a08-3549-4c51-9964-c4e396792368 vt.handoff=7
+ ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10
+ RelatedPackageVersions:
+  linux-restricted-modules-5.3.0-24-generic N/A
+  linux-backports-modules-5.3.0-24-generic  N/A
+  linux-firmware1.183.2
+ Tags:  eoan
+ Uname: Linux 5.3.0-24-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 07/11/2019
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: UX550GDX.308
+ dmi.board.asset.tag: ATN12345678901234567
+ dmi.board.name: UX550GDX
+ dmi.board.vendor: ASUSTeK COMPUTER INC.
+ dmi.board.version: 1.0
+ dmi.chassis.asset.tag: No Asset Tag
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: ASUSTeK COMPUTER INC.
+ dmi.chassis.version: 1.0
+ dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrUX550GDX.308:bd07/11/2019:svnASUSTeKCOMPUTERINC.:pnZenBookPro15UX550GDX_UX580GD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX550GDX:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
+ dmi.product.family: ZenBook Pro
+ dmi.product.name: ZenBook Pro 15 UX550GDX_UX580GD
+ dmi.product.version: 1.0
+ dmi.sys.vendor: ASUSTeK COMPUTER INC.

** Attachment added: "AlsaInfo.txt"
   
https://bugs.launchpad.net/bugs/1856413/+attachment/5312723/+files/AlsaInfo.txt

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Title:
  Asus UX580 touchpad stops working

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[Bug 1856413] Re: Asus UX580 touchpad stops working

2019-12-15 Thread Daniel van Vugt
** Package changed: xorg-server (Ubuntu) => linux (Ubuntu)

** Tags added: eoan

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Title:
  Asus UX580 touchpad stops working

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