Public bug reported: Issue:
When I select any one of "Shutdown", "Restart' or "Hibernate" from the "Power-button" menu in the top-right hand corner (next to the "Left- arrow-button") nothing happens. Using the applications menu on the left hand corner for these same items works as expected. Additionally, the "Suspend" from the "Power-button" does "work", but makes the system unusable. The only option is a hard power-down (the subsequent reboot takes a huge, comparitively speaking, takes a huge amount of time). Expectation: Whether I select any of these options from either menu, they should work identically. Additionally, either the Suspend needs help or should not be listed. My configuration (yes, it is old): old-pc description: Desktop Computer product: A780L3G (To Be Filled By O.E.M.) vendor: BIOSTAR Group serial: None width: 64 bits capabilities: smbios-2.6 dmi-2.6 smp vsyscall32 configuration: boot=normal chassis=desktop family=To Be Filled By O.E.M. sku=To Be Filled By O.E.M. uuid=00020003-0004-0005-0006-000700080009 *-core description: Motherboard product: A780L3G vendor: BIOSTAR Group physical id: 0 serial: None slot: To Be Filled By O.E.M. *-firmware description: BIOS vendor: American Megatrends Inc. physical id: 0 version: 080014 date: 04/09/2010 size: 64KiB capacity: 1MiB capabilities: isa pci pnp apm upgrade shadowing escd cdboot bootselect socketedrom edd int13floppy1200 int13floppy720 int13floppy2880 int5printscreen int9keyboard int14serial int17printer int10video acpi usb ls120boot zipboot biosbootspecification *-cpu description: CPU product: AMD Athlon(tm) II X4 640 Processor vendor: Advanced Micro Devices [AMD] physical id: 4 bus info: cpu@0 version: AMD Athlon(tm) II X4 640 Processor serial: To Be Filled By O.E.M. slot: CPU 1 size: 800MHz capacity: 3GHz width: 64 bits clock: 200MHz capabilities: lm fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 ht syscall nx mmxext fxsr_opt pdpe1gb rdtscp x86-64 3dnowext 3dnow constant_tsc rep_good nopl nonstop_tsc cpuid extd_apicid pni monitor cx16 popcnt lahf_lm cmp_legacy svm extapic cr8_legacy abm sse4a misalignsse 3dnowprefetch osvw ibs skinit wdt hw_pstate vmmcall npt lbrv svm_lock nrip_save cpufreq configuration: cores=4 enabledcores=4 *-cache:0 description: L1 cache physical id: 5 slot: L1-Cache size: 512KiB capacity: 512KiB capabilities: pipeline-burst internal varies configuration: level=1 *-cache:1 description: L2 cache physical id: 6 slot: L2-Cache size: 2MiB capacity: 2MiB capabilities: pipeline-burst internal varies configuration: level=2 *-memory description: System Memory physical id: 24 slot: System board or motherboard size: 8GiB *-bank:0 description: DIMM Synchronous 667 MHz (1.5 ns) product: ModulePartNumber00 vendor: Manufacturer00 physical id: 0 serial: SerNum00 slot: DIMM0 size: 4GiB width: 64 bits clock: 667MHz (1.5ns) *-bank:1 description: DIMM Synchronous 667 MHz (1.5 ns) product: ModulePartNumber01 vendor: Manufacturer01 physical id: 1 serial: SerNum01 slot: DIMM1 size: 4GiB width: 64 bits clock: 667MHz (1.5ns) *-bank:2 description: [empty] product: ModulePartNumber02 vendor: Manufacturer02 physical id: 2 serial: SerNum02 slot: DIMM2 *-bank:3 description: [empty] product: ModulePartNumber03 vendor: Manufacturer03 physical id: 3 serial: SerNum03 slot: DIMM3 *-pci:0 description: Host bridge product: RS780 Host Bridge vendor: Advanced Micro Devices, Inc. [AMD] physical id: 100 bus info: pci@0000:00:00.0 version: 00 width: 32 bits clock: 66MHz *-pci:0 description: PCI bridge product: RS780 PCI to PCI bridge (ext gfx port 0) vendor: Advanced Micro Devices, Inc. [AMD] physical id: 2 bus info: pci@0000:00:02.0 version: 00 width: 32 bits clock: 33MHz capabilities: pci pm pciexpress msi ht normal_decode bus_master cap_list configuration: driver=pcieport resources: irq:24 ioport:d000(size=4096) memory:fd000000-fe9fffff ioport:f0000000(size=167772160) *-display description: VGA compatible controller product: GK208B [GeForce GT 710] vendor: NVIDIA Corporation physical id: 0 bus info: pci@0000:01:00.0 version: a1 width: 64 bits clock: 33MHz capabilities: pm msi pciexpress vga_controller bus_master cap_list rom configuration: driver=nvidia latency=0 resources: irq:33 memory:fd000000-fdffffff memory:f0000000-f7ffffff memory:f8000000-f9ffffff ioport:d800(size=128) memory:c0000-dffff *-multimedia description: Audio device product: GK208 HDMI/DP Audio Controller vendor: NVIDIA Corporation physical id: 0.1 bus info: pci@0000:01:00.1 version: a1 width: 32 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list configuration: driver=snd_hda_intel latency=0 resources: irq:19 memory:fe97c000-fe97ffff *-pci:1 description: PCI bridge product: RS780/RS880 PCI to PCI bridge (PCIE port 3) vendor: Advanced Micro Devices, Inc. [AMD] physical id: 7 bus info: pci@0000:00:07.0 version: 00 width: 32 bits clock: 33MHz capabilities: pci pm pciexpress msi ht normal_decode bus_master cap_list configuration: driver=pcieport resources: irq:25 ioport:e000(size=4096) memory:fea00000-feafffff ioport:fbf00000(size=1048576) *-network description: Ethernet interface product: RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller vendor: Realtek Semiconductor Co., Ltd. physical id: 0 bus info: pci@0000:02:00.0 logical name: enp2s0 version: 03 serial: xx:xx:xx:xx:xx:xx capacity: 1Gbit/s width: 64 bits clock: 33MHz capabilities: pm msi pciexpress msix vpd bus_master cap_list rom ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=r8169 firmware=rtl_nic/rtl8168d-1.fw latency=0 link=no multicast=yes port=MII resources: irq:19 ioport:e800(size=256) memory:fbfff000-fbffffff memory:fbff8000-fbffbfff memory:feae0000-feafffff *-sata description: SATA controller product: SB7x0/SB8x0/SB9x0 SATA Controller [IDE mode] vendor: Advanced Micro Devices, Inc. [AMD/ATI] physical id: 11 bus info: pci@0000:00:11.0 logical name: scsi2 logical name: scsi3 logical name: scsi4 version: 00 width: 32 bits clock: 66MHz capabilities: sata pm msi ahci_1.0 bus_master cap_list emulated configuration: driver=ahci latency=64 resources: irq:32 ioport:c000(size=8) ioport:b000(size=4) ioport:a000(size=8) ioport:9000(size=4) ioport:8000(size=16) memory:fcfff800-fcfffbff *-disk:0 description: ATA Disk product: ST500DM002-1BD14 physical id: 0 bus info: scsi@2:0.0.0 logical name: /dev/sda version: KC48 serial: S2ASLD96 size: 465GiB (500GB) capabilities: partitioned partitioned:dos configuration: ansiversion=5 logicalsectorsize=512 sectorsize=4096 signature=07fe7592 *-volume description: EXT4 volume vendor: Linux physical id: 1 bus info: scsi@2:0.0.0,1 logical name: /dev/sda1 logical name: / version: 1.0 serial: e28d38d6-8783-4fea-b84a-016bc85de3b7 size: 465GiB capacity: 465GiB capabilities: primary bootable journaled extended_attributes large_files huge_files dir_nlink 64bit extents ext4 ext2 initialized configuration: created=2019-10-26 17:19:43 filesystem=ext4 lastmountpoint=/ modified=2020-01-04 10:34:42 mount.fstype=ext4 mount.options=rw,relatime,errors=remount-ro mounted=2020-01-03 07:27:21 state=mounted *-disk:1 description: ATA Disk product: SAMSUNG HD501LJ physical id: 1 bus info: scsi@3:0.0.0 logical name: /dev/sdb version: 0-13 serial: S0MUJQSQB00456 size: 465GiB (500GB) capabilities: partitioned partitioned:dos configuration: ansiversion=5 logicalsectorsize=512 sectorsize=512 signature=e1432aca *-volume:0 description: Windows NTFS volume physical id: 1 bus info: scsi@3:0.0.0,1 logical name: /dev/sdb1 version: 3.1 serial: d276a145-b5b7-a54b-a32e-803f5f1a087e size: 98MiB capacity: 100MiB capabilities: primary bootable ntfs initialized configuration: clustersize=4096 created=2011-01-21 17:46:52 filesystem=ntfs label=System Reserved state=clean *-volume:1 description: Windows NTFS volume physical id: 2 bus info: scsi@3:0.0.0,2 logical name: /dev/sdb2 version: 3.1 serial: 5e607bc8-4d38-774a-b331-75b657d6fbb9 size: 465GiB capacity: 465GiB capabilities: primary ntfs initialized configuration: clustersize=4096 created=2011-01-21 17:46:55 filesystem=ntfs state=clean *-volume:2 description: Windows NTFS volume physical id: 3 bus info: scsi@3:0.0.0,3 logical name: /dev/sdb3 version: 3.1 serial: 9680-ef01 size: 440MiB capacity: 450MiB capabilities: primary ntfs initialized configuration: clustersize=4096 created=2019-03-09 11:52:38 filesystem=ntfs state=clean *-cdrom description: DVD-RAM writer product: CDDVDW SH-S223C vendor: TSSTcorp physical id: 0.0.0 bus info: scsi@4:0.0.0 logical name: /dev/cdrom logical name: /dev/cdrw logical name: /dev/dvd logical name: /dev/dvdrw logical name: /dev/sr0 version: SB05 capabilities: removable audio cd-r cd-rw dvd dvd-r dvd-ram configuration: ansiversion=5 status=nodisc *-usb:0 description: USB controller product: SB7x0/SB8x0/SB9x0 USB OHCI0 Controller vendor: Advanced Micro Devices, Inc. [AMD/ATI] physical id: 12 bus info: pci@0000:00:12.0 version: 00 width: 32 bits clock: 66MHz capabilities: ohci bus_master configuration: driver=ohci-pci latency=64 resources: irq:16 memory:fcffe000-fcffefff *-usbhost product: OHCI PCI host controller vendor: Linux 5.3.0-24-generic ohci_hcd physical id: 1 bus info: usb@3 logical name: usb3 version: 5.03 capabilities: usb-1.10 configuration: driver=hub slots=3 speed=12Mbit/s *-usb description: Keyboard product: USB-HID Keyboard vendor: HOLTEK physical id: 3 bus info: usb@3:3 version: 2.01 capabilities: usb-1.10 configuration: driver=usbhid maxpower=500mA speed=12Mbit/s *-usb:1 description: USB controller product: SB7x0 USB OHCI1 Controller vendor: Advanced Micro Devices, Inc. [AMD/ATI] physical id: 12.1 bus info: pci@0000:00:12.1 version: 00 width: 32 bits clock: 66MHz capabilities: ohci bus_master configuration: driver=ohci-pci latency=64 resources: irq:16 memory:fcffd000-fcffdfff *-usbhost product: OHCI PCI host controller vendor: Linux 5.3.0-24-generic ohci_hcd physical id: 1 bus info: usb@4 logical name: usb4 version: 5.03 capabilities: usb-1.10 configuration: driver=hub slots=3 speed=12Mbit/s *-usb description: Mouse product: USB Gaming Mouse vendor: E-Signal physical id: 1 bus info: usb@4:1 version: 1.30 capabilities: usb-2.00 configuration: driver=usbhid maxpower=100mA speed=12Mbit/s *-usb:2 description: USB controller product: SB7x0/SB8x0/SB9x0 USB EHCI Controller vendor: Advanced Micro Devices, Inc. [AMD/ATI] physical id: 12.2 bus info: pci@0000:00:12.2 version: 00 width: 32 bits clock: 66MHz capabilities: pm debug ehci bus_master cap_list configuration: driver=ehci-pci latency=64 resources: irq:17 memory:fcfff000-fcfff0ff *-usbhost product: EHCI Host Controller vendor: Linux 5.3.0-24-generic ehci_hcd physical id: 1 bus info: usb@1 logical name: usb1 version: 5.03 capabilities: usb-2.00 configuration: driver=hub slots=6 speed=480Mbit/s *-usb:3 description: USB controller product: SB7x0/SB8x0/SB9x0 USB OHCI0 Controller vendor: Advanced Micro Devices, Inc. [AMD/ATI] physical id: 13 bus info: pci@0000:00:13.0 version: 00 width: 32 bits clock: 66MHz capabilities: ohci bus_master configuration: driver=ohci-pci latency=64 resources: irq:18 memory:fcffc000-fcffcfff *-usbhost product: OHCI PCI host controller vendor: Linux 5.3.0-24-generic ohci_hcd physical id: 1 bus info: usb@5 logical name: usb5 version: 5.03 capabilities: usb-1.10 configuration: driver=hub slots=3 speed=12Mbit/s *-usb:4 description: USB controller product: SB7x0 USB OHCI1 Controller vendor: Advanced Micro Devices, Inc. [AMD/ATI] physical id: 13.1 bus info: pci@0000:00:13.1 version: 00 width: 32 bits clock: 66MHz capabilities: ohci bus_master configuration: driver=ohci-pci latency=64 resources: irq:18 memory:fcffb000-fcffbfff *-usbhost product: OHCI PCI host controller vendor: Linux 5.3.0-24-generic ohci_hcd physical id: 1 bus info: usb@6 logical name: usb6 version: 5.03 capabilities: usb-1.10 configuration: driver=hub slots=3 speed=12Mbit/s *-usb:5 description: USB controller product: SB7x0/SB8x0/SB9x0 USB EHCI Controller vendor: Advanced Micro Devices, Inc. [AMD/ATI] physical id: 13.2 bus info: pci@0000:00:13.2 version: 00 width: 32 bits clock: 66MHz capabilities: pm debug ehci bus_master cap_list configuration: driver=ehci-pci latency=64 resources: irq:19 memory:fcffa800-fcffa8ff *-usbhost product: EHCI Host Controller vendor: Linux 5.3.0-24-generic ehci_hcd physical id: 1 bus info: usb@2 logical name: usb2 version: 5.03 capabilities: usb-2.00 configuration: driver=hub slots=6 speed=480Mbit/s *-usb:0 description: Video product: Microsoft vendor: Microsoft physical id: 1 bus info: usb@2:1 version: 1.05 capabilities: usb-2.00 configuration: driver=snd-usb-audio maxpower=500mA speed=480Mbit/s *-usb:1 description: Mass storage device product: USB Flash Drive vendor: Lexar physical id: 2 bus info: usb@2:2 logical name: scsi6 version: 1.06 serial: 0082F78C9C47DC7145BC capabilities: usb-2.00 scsi emulated scsi-host configuration: driver=usb-storage maxpower=200mA speed=480Mbit/s *-disk description: SCSI Disk product: USB Flash Drive vendor: Lexar physical id: 0.0.0 bus info: scsi@6:0.0.0 logical name: /dev/sdc version: 8.07 serial: 0 size: 29GiB (32GB) capabilities: removable configuration: ansiversion=4 logicalsectorsize=512 sectorsize=512 *-medium physical id: 0 logical name: /dev/sdc size: 29GiB (32GB) capabilities: partitioned partitioned:dos configuration: signature=3381796c *-volume description: Windows FAT volume vendor: MSDOS5.0 physical id: 1 logical name: /dev/sdc1 version: FAT32 serial: 7e9d-356c size: 29GiB capacity: 29GiB capabilities: primary bootable fat initialized configuration: FATs=2 filesystem=fat label=USB32GB *-serial UNCLAIMED description: SMBus product: SBx00 SMBus Controller vendor: Advanced Micro Devices, Inc. [AMD/ATI] physical id: 14 bus info: pci@0000:00:14.0 version: 3c width: 32 bits clock: 66MHz capabilities: ht cap_list configuration: latency=0 *-ide description: IDE interface product: SB7x0/SB8x0/SB9x0 IDE Controller vendor: Advanced Micro Devices, Inc. [AMD/ATI] physical id: 14.1 bus info: pci@0000:00:14.1 version: 00 width: 32 bits clock: 66MHz capabilities: ide msi isa_compat_mode pci_native_mode bus_master cap_list configuration: driver=pata_atiixp latency=64 resources: irq:16 ioport:1f0(size=8) ioport:3f6 ioport:170(size=8) ioport:376 ioport:ff00(size=16) *-multimedia description: Audio device product: SBx00 Azalia (Intel HDA) vendor: Advanced Micro Devices, Inc. [AMD/ATI] physical id: 14.2 bus info: pci@0000:00:14.2 version: 00 width: 64 bits clock: 33MHz capabilities: pm bus_master cap_list configuration: driver=snd_hda_intel latency=64 resources: irq:16 memory:fcff4000-fcff7fff *-isa description: ISA bridge product: SB7x0/SB8x0/SB9x0 LPC host controller vendor: Advanced Micro Devices, Inc. [AMD/ATI] physical id: 14.3 bus info: pci@0000:00:14.3 version: 00 width: 32 bits clock: 66MHz capabilities: isa bus_master configuration: latency=0 *-pci:2 description: PCI bridge product: SBx00 PCI to PCI Bridge vendor: Advanced Micro Devices, Inc. [AMD/ATI] physical id: 14.4 bus info: pci@0000:00:14.4 version: 00 width: 32 bits clock: 66MHz capabilities: pci subtractive_decode bus_master resources: memory:feb00000-febfffff *-pci description: PCI bridge product: PI7C9X111SL PCIe-to-PCI Reversible Bridge vendor: Pericom Semiconductor physical id: 6 bus info: pci@0000:03:06.0 version: 02 width: 32 bits clock: 66MHz capabilities: pci pcix pciexpress vpd msi normal_decode bus_master cap_list resources: memory:feb00000-febfffff *-usb description: USB controller product: uPD720202 USB 3.0 Host Controller vendor: Renesas Technology Corp. physical id: 0 bus info: pci@0000:04:00.0 version: 02 width: 64 bits clock: 33MHz capabilities: pm msi msix pciexpress xhci bus_master cap_list configuration: driver=xhci_hcd latency=0 resources: irq:21 memory:febfe000-febfffff *-usbhost:0 product: xHCI Host Controller vendor: Linux 5.3.0-24-generic xhci-hcd physical id: 0 bus info: usb@8 logical name: usb8 version: 5.03 capabilities: usb-2.00 configuration: driver=hub slots=2 speed=480Mbit/s *-usb description: Generic USB device product: 802.11ac NIC vendor: Realtek physical id: 1 bus info: usb@8:1 version: 2.10 serial: 123456 capabilities: usb-2.10 configuration: driver=rtl88x2bu maxpower=500mA speed=480Mbit/s *-usbhost:1 product: xHCI Host Controller vendor: Linux 5.3.0-24-generic xhci-hcd physical id: 1 bus info: usb@9 logical name: usb9 version: 5.03 capabilities: usb-3.00 configuration: driver=hub slots=2 speed=5000Mbit/s *-usb:6 description: USB controller product: SB7x0/SB8x0/SB9x0 USB OHCI2 Controller vendor: Advanced Micro Devices, Inc. [AMD/ATI] physical id: 14.5 bus info: pci@0000:00:14.5 version: 00 width: 32 bits clock: 66MHz capabilities: ohci bus_master configuration: driver=ohci-pci latency=64 resources: irq:18 memory:fcff9000-fcff9fff *-usbhost product: OHCI PCI host controller vendor: Linux 5.3.0-24-generic ohci_hcd physical id: 1 bus info: usb@7 logical name: usb7 version: 5.03 capabilities: usb-1.10 configuration: driver=hub slots=2 speed=12Mbit/s *-pci:1 description: Host bridge product: Family 10h Processor HyperTransport Configuration vendor: Advanced Micro Devices, Inc. [AMD] physical id: 101 bus info: pci@0000:00:18.0 version: 00 width: 32 bits clock: 33MHz *-pci:2 description: Host bridge product: Family 10h Processor Address Map vendor: Advanced Micro Devices, Inc. [AMD] physical id: 102 bus info: pci@0000:00:18.1 version: 00 width: 32 bits clock: 33MHz *-pci:3 description: Host bridge product: Family 10h Processor DRAM Controller vendor: Advanced Micro Devices, Inc. [AMD] physical id: 103 bus info: pci@0000:00:18.2 version: 00 width: 32 bits clock: 33MHz *-pci:4 description: Host bridge product: Family 10h Processor Miscellaneous Control vendor: Advanced Micro Devices, Inc. [AMD] physical id: 104 bus info: pci@0000:00:18.3 version: 00 width: 32 bits clock: 33MHz configuration: driver=k10temp resources: irq:0 *-pci:5 description: Host bridge product: Family 10h Processor Link Control vendor: Advanced Micro Devices, Inc. [AMD] physical id: 105 bus info: pci@0000:00:18.4 version: 00 width: 32 bits clock: 33MHz *-pnp00:00 product: PnP device PNP0c02 physical id: 1 capabilities: pnp configuration: driver=system *-pnp00:01 product: PnP device PNP0b00 physical id: 2 capabilities: pnp configuration: driver=rtc_cmos *-pnp00:02 product: PnP device PNP0700 physical id: 3 capabilities: pnp *-pnp00:03 product: PnP device PNP0400 physical id: 5 capabilities: pnp configuration: driver=parport_pc *-pnp00:04 product: PnP device PNP0c02 physical id: 6 capabilities: pnp configuration: driver=system *-pnp00:05 product: PnP device PNP0c02 physical id: 7 capabilities: pnp configuration: driver=system *-pnp00:06 product: PnP device PNP0c02 physical id: 8 capabilities: pnp configuration: driver=system *-pnp00:07 product: PnP device PNP0501 physical id: 9 capabilities: pnp configuration: driver=serial *-pnp00:08 product: PnP device PNP0c02 physical id: a capabilities: pnp configuration: driver=system *-pnp00:09 product: PnP device PNP0c01 physical id: b capabilities: pnp configuration: driver=system *-network description: Wireless interface physical id: 1 bus info: usb@8:1 logical name: wlxe84e066431d0 serial: xx:xx:xx:xx:xx:xx capabilities: ethernet physical wireless configuration: broadcast=yes driver=rtl88x2bu ip=w.x.y.z multicast=yes wireless=IEEE 802.11AC ** Affects: linux-signed-hwe (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1858283 Title: Shutdown, restart, and hibernate do not work from "power-button" To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-signed-hwe/+bug/1858283/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs