[Bug 1864698] Re: Can't change laptop-screen brightness on Dell XPS 13 9370 with kernel 5.4, but 5.3 works

2020-04-01 Thread Daniel van Vugt
** Changed in: linux (Ubuntu Focal)
   Status: Confirmed => Fix Released

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Title:
  Can't change laptop-screen brightness on Dell XPS 13 9370 with kernel
  5.4, but 5.3 works

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[Bug 1864698] Re: Can't change laptop-screen brightness on Dell XPS 13 9370 with kernel 5.4, but 5.3 works

2020-04-01 Thread Ricardo Abreu
Hi, I confirm that fixes it! Thanks.

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Title:
  Can't change laptop-screen brightness on Dell XPS 13 9370 with kernel
  5.4, but 5.3 works

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[Bug 1864698] Re: Can't change laptop-screen brightness on Dell XPS 13 9370 with kernel 5.4, but 5.3 works

2020-03-31 Thread Francis Ginther
@ricab,

This should be fixed in the latest focal kernel, 5.4.0-21.25. Can you
please retest and confirm?

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Title:
  Can't change laptop-screen brightness on Dell XPS 13 9370 with kernel
  5.4, but 5.3 works

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[Bug 1864698] Re: Can't change laptop-screen brightness on Dell XPS 13 9370 with kernel 5.4, but 5.3 works

2020-03-03 Thread AceLan Kao
Here is a new test kernel which not only revert the quirk, but introduce a new 
way to quirk the panels which support DPCD backlight
https://people.canonical.com/~acelan/bugs/lp1861521/

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Title:
  Can't change laptop-screen brightness on Dell XPS 13 9370 with kernel
  5.4, but 5.3 works

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[Bug 1864698] Re: Can't change laptop-screen brightness on Dell XPS 13 9370 with kernel 5.4, but 5.3 works

2020-02-27 Thread Kai-Heng Feng
A test kernel can be found here:
https://people.canonical.com/~khfeng/lp1864698/

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Title:
  Can't change laptop-screen brightness on Dell XPS 13 9370 with kernel
  5.4, but 5.3 works

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[Bug 1864698] Re: Can't change laptop-screen brightness on Dell XPS 13 9370 with kernel 5.4, but 5.3 works

2020-02-27 Thread Kai-Heng Feng
** Description changed:

+ === SRU Justification ===
+ [Impact]
+ Brightness on XPS 9370 can't be changed.
+ 
+ [Fix]
+ Revert the regression commit, which matches to XPS 9730's panel.
+  
+ [Test]
+ After reverting the commit and tested an XPS 9370 at my hand, the
+ backlight sysfs interface starts to work again.
+ 
+ [Regression Potential]
+ Low. It reverts a quirk for a specific kernel.
+ 
+ === Original Bug Report ===
+ 
  I can't change the screen brightness anymore, on a Dell XPS13. Neither
  the keyboard shortcuts nor gnome's sliders work. They move, but
  brightness remains unchanged.
  
  I first noticed this after disconnecting an external display, but I have
  since rebooted and the problem remains.
  
  This on Focal. I have done a series of upgrades since the original
  installation and I know this used to work, but I can't be sure of when
  exactly it stopped working. I noticed now, but it could have arisen
  earlier. I am pretty sure it was OK on Disco.
  
  I attach the output of lshw. Let me know what else I can provide.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: xorg 1:7.7+19ubuntu14
  ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18
  Uname: Linux 5.4.0-14-generic x86_64
  NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
  ApportVersion: 2.20.11-0ubuntu18
  Architecture: amd64
  BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Feb 25 17:52:13 2020
  DistUpgraded: 2020-02-24 18:02:48,088 DEBUG Running PostInstallScript: 
'./xorg_fix_proprietary.py'
  DistroCodename: focal
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, including running git bisection searches
  GraphicsCard:
-  Intel Corporation UHD Graphics 620 [8086:5917] (rev 07) (prog-if 00 [VGA 
controller])
-Subsystem: Dell UHD Graphics 620 [1028:07e6]
+  Intel Corporation UHD Graphics 620 [8086:5917] (rev 07) (prog-if 00 [VGA 
controller])
+    Subsystem: Dell UHD Graphics 620 [1028:07e6]
  InstallationDate: Installed on 2019-01-21 (400 days ago)
  InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 
(20181017.3)
  Lsusb:
-  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
-  Bus 001 Device 003: ID 0489:e0a2 Foxconn / Hon Hai 
-  Bus 001 Device 002: ID 0bda:58f4 Realtek Semiconductor Corp. 
Integrated_Webcam_HD
-  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
+  Bus 001 Device 003: ID 0489:e0a2 Foxconn / Hon Hai
+  Bus 001 Device 002: ID 0bda:58f4 Realtek Semiconductor Corp. 
Integrated_Webcam_HD
+  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Dell Inc. XPS 13 9370
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-14-generic 
root=UUID=ae14977c-0724-4298-9c08-80ea948af070 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: Upgraded to focal on 2020-02-24 (0 days ago)
  dmi.bios.date: 12/11/2019
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.12.1
  dmi.board.name: 0F6P3V
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.asset.tag: ricab-xps13
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.12.1:bd12/11/2019:svnDellInc.:pnXPS139370:pvr:rvnDellInc.:rn0F6P3V:rvrA00:cvnDellInc.:ct10:cvr:
  dmi.product.family: XPS
  dmi.product.name: XPS 13 9370
  dmi.product.sku: 07E6
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.100-4
  version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.0-1ubuntu1
  version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.0-1ubuntu1
  version.xserver-xorg-core: xserver-xorg-core 2:1.20.7-2ubuntu1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20190815-1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

** Also affects: linux (Ubuntu Focal)
   Importance: Undecided
 Assignee: AceLan Kao (acelankao)
   Status: Confirmed

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Title:
  Can't change laptop-screen brightness on Dell XPS 13 9370 with kernel
  5.4, but 5.3 works

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[Bug 1864698] Re: Can't change laptop-screen brightness on Dell XPS 13 9370 with kernel 5.4, but 5.3 works

2020-02-27 Thread Timo Aaltonen
screw that, -16 was tested with the same result

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Title:
  Can't change laptop-screen brightness on Dell XPS 13 9370 with kernel
  5.4, but 5.3 works

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[Bug 1864698] Re: Can't change laptop-screen brightness on Dell XPS 13 9370 with kernel 5.4, but 5.3 works

2020-02-27 Thread Timo Aaltonen
actually, 5.4.0-14 is missing a commit which might fix this

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Title:
  Can't change laptop-screen brightness on Dell XPS 13 9370 with kernel
  5.4, but 5.3 works

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[Bug 1864698] Re: Can't change laptop-screen brightness on Dell XPS 13 9370 with kernel 5.4, but 5.3 works

2020-02-27 Thread Timo Aaltonen
this is a regression caused by a distro patch, will be fixed soon

** Changed in: linux (Ubuntu)
 Assignee: (unassigned) => AceLan Kao (acelankao)

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Title:
  Can't change laptop-screen brightness on Dell XPS 13 9370 with kernel
  5.4, but 5.3 works

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[Bug 1864698] Re: Can't change laptop-screen brightness on Dell XPS 13 9370 with kernel 5.4, but 5.3 works

2020-02-26 Thread Daniel van Vugt
** Summary changed:

- Can't change laptop-screen brightness on Dell XPS 13 9370
+ Can't change laptop-screen brightness on Dell XPS 13 9370 with kernel 5.4, 
but 5.3 works

** Tags added: regression-release

** Tags added: champagne rls-ff-incoming

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Title:
  Can't change laptop-screen brightness on Dell XPS 13 9370 with kernel
  5.4, but 5.3 works

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