[Bug 1872159] Re: booting with splash hangs when external monitors are connected

2020-10-07 Thread Daniel van Vugt
Somehow I missed comment #39 and at the same time wondered why this bug
had not received any attention. :)

Yes, I can reproduce this bug on my groovy desktop so I will be happy to
look at it.

** Summary changed:

- booting with splash hangs when external monitors are connected
+ Boot hangs when external monitors (or just more than one) are connected

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Title:
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[Bug 1872159] Re: booting with splash hangs when external monitors are connected

2020-10-07 Thread Tim Wetzel
Sebastien, I'm new to Ubuntu so I may not be looking in the right
place... but I couldn't find much in the logs. There was no crash, no
error, just... nothing. Only option was a forced power down. I could
find the point where I restarted it in the logs, but nothing else seemed
remarkable. And that is all gone now since I subsequently tried to
reload Ubuntu last week, which hit the installer bug.n And at the
moment, that machine is sidelined...

Right now, I'm using my backup laptop, which has also been running 20.04
for a couple months. I have grub set to quiet nosplash which seems to
avoid it. I'm reluctant to try to reproduce this bug because these two
machines both are mission critical. Plus: and this may be important...
the backup is a ThinkPad T440s: immediately after this happened and
forced a hard power down, I started to get ACPI errors every startup.
We're not sure whether this event corrupted the ACPI table or whether it
brought out a latent bug in the T440s BIOS. I have informed Lenovo.

The other machine, the one that is sidelined, is a T570, dual boot with
Win 10, Ubuntu freshly reloaded with much difficulty from the daily
update copy due to bug 1871268. After getting past that installer crash
issue, I was again confronted with initramfs errors (bug 1835660). Since
we're not sure what this boot hang is doing to the BIOS, I turned off
the splash screen hoping that I wouldn't see it. But that machine also
continues to suspend on login, which seemed to be "the straw that broke
the camel's back" and led me to reload Ubuntu in the first place: as it
boots, as soon as you put in the login password, it suspends (bug
1897185). This combination of bugs got it unstable which is why I tried
to reload Ubuntu late last week. Given all these errors, I can't really
get you a "clean" test.

But I can tell you that these four bugs seem to be inter-related. All
this started with the second last Ubuntu Updater packet in mid-
September, and got really bad with the last update packet which also
included an update to the nVidia driver, which affects the T570 (the
T440s is Intel graphics only). Both machines have Sierra Wireless WWAN,
which does not seem to be involved. So this was all around the update to
20.04.1.

Don't know if this helps but I hope so...

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[Bug 1872159] Re: booting with splash hangs when external monitors are connected

2020-10-07 Thread Sebastien Bacher
Could people having the issue add a comment and debug log on the gitlab
upstream report?

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[Bug 1872159] Re: booting with splash hangs when external monitors are connected

2020-10-06 Thread Tim Wetzel
In my experience, the bug occurs when a ThinkPad is in its Ultra Dock
and is run, lid closed, using external display, keyboard, and mouse. Bug
#1888695 refers to a direct connection of an external monitor to the
laptop's own HDMI port. Thus the configuration is not the same. The
cause may be related or identical; or they might be separate issues?

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[Bug 1872159] Re: booting with splash hangs when external monitors are connected

2020-10-06 Thread Amr Ibrahim
I filed bug #1888695, is it also a duplicate?

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[Bug 1872159] Re: booting with splash hangs when external monitors are connected

2020-10-06 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: plymouth (Ubuntu Focal)
   Status: New => Confirmed

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[Bug 1872159] Re: booting with splash hangs when external monitors are connected

2020-10-06 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: gdm3 (Ubuntu Focal)
   Status: New => Confirmed

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[Bug 1872159] Re: booting with splash hangs when external monitors are connected

2020-10-06 Thread Sebastien Bacher
Daniel, could you add this one to your backlog?

** Changed in: plymouth (Ubuntu)
 Assignee: (unassigned) => Daniel van Vugt (vanvugt)

** Also affects: plymouth (Ubuntu Focal)
   Importance: Undecided
   Status: New

** Also affects: mutter (Ubuntu Focal)
   Importance: Undecided
   Status: New

** Also affects: gdm3 (Ubuntu Focal)
   Importance: Undecided
   Status: New

** No longer affects: mutter (Ubuntu)

** No longer affects: mutter (Ubuntu Focal)

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[Bug 1872159] Re: booting with splash hangs when external monitors are connected

2020-10-02 Thread Tim Wetzel
This bug recurred with the last two 20.04 Updater packages, starting
mid-September. The initramfs upacking bug 1835660 recurred about the
same time. Turning off the Ubuntu splash screen seems to avoid the
problem, but when it doesn't (or until you realize that you have to make
that change); the spinning logo hang forces a hard power down which
seems to cause other problems and affects general stability.

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[Bug 1872159] Re: booting with splash hangs when external monitors are connected

2020-10-01 Thread Daniel van Vugt
** Tags added: rls-ff-incoming

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[Bug 1872159] Re: booting with splash hangs when external monitors are connected

2020-10-01 Thread Daniel van Vugt
** Tags added: groovy

** Changed in: plymouth (Ubuntu)
   Status: Confirmed => Triaged

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[Bug 1872159] Re: booting with splash hangs when external monitors are connected

2020-09-20 Thread Daniel van Vugt
^^^
That's bug 1871641

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[Bug 1872159] Re: booting with splash hangs when external monitors are connected

2020-09-20 Thread Daniel
I am seeing this issue and neither of the proposed fixes to
/etc/default/grub or /etc/gdm3/custom.conf work. I have only one monitor
plugged in to the integrated graphic port of a Dell Precision 3630.
Pressing esc while frozen shows that “A start job is running for Hold
until boot process finishes up (Xmin Xs / no limit)

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[Bug 1872159] Re: booting with splash hangs when external monitors are connected

2020-09-02 Thread Marc De Caluwé
Symptom persists also with WaylandEnable=false in /etc/gdm3/custom.conf
Removing "splash" in /etc/default/grub solves the problem (as stated before)

Computer: DELL Notebook Precision 7520

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[Bug 1872159] Re: booting with splash hangs when external monitors are connected

2020-07-28 Thread Daniel van Vugt
Great! But that does probably mean different people are experiencing
different bugs here. I would be curious to hear what more people say
about comment #31...

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Re: [Bug 1872159] Re: booting with splash hangs when external monitors are connected

2020-07-28 Thread Alberto Laudadio
Hello,
It worked for me!
Thanks
Alberto

On Tue, Jul 28, 2020 at 3:55 AM Daniel van Vugt <1872...@bugs.launchpad.net>
wrote:

> Please tell us if this also works around the problem:
>
> 1. Edit /etc/gdm3/custom.conf and uncomment:
>
>#WaylandEnable=false
>
>so it is now:
>
>WaylandEnable=false
>
> 2. Reboot.
>
>
> ** Also affects: gdm3 (Ubuntu)
>Importance: Undecided
>Status: New
>
> ** Also affects: mutter (Ubuntu)
>Importance: Undecided
>Status: New
>
> ** Changed in: plymouth (Ubuntu)
>Status: Triaged => Confirmed
>
> ** Changed in: mutter (Ubuntu)
>Importance: Undecided => High
>
> ** Changed in: gdm3 (Ubuntu)
>Importance: Undecided => High
>
> ** Changed in: gdm3 (Ubuntu)
>Status: New => Confirmed
>
> ** Changed in: mutter (Ubuntu)
>Status: New => Confirmed
>
> --
> You received this bug notification because you are subscribed to a
> duplicate bug report (1874194).
> https://bugs.launchpad.net/bugs/1872159
>
> Title:
>   booting with splash hangs when external monitors are connected
>
> Status in Plymouth:
>   Unknown
> Status in gdm3 package in Ubuntu:
>   Confirmed
> Status in mutter package in Ubuntu:
>   Confirmed
> Status in plymouth package in Ubuntu:
>   Confirmed
>
> Bug description:
>   I think this is a problem with the splash boot loader. This problem is
>   not reproduced if using nosplash.
>
>   I have installed 20.04 to this laptop. Thinkpad T480, i7, intel
>   graphics.
>
>   Clean install of 20.04 beta, not an upgrade.
>   When booting from the install, the greeter screen is never reached if
> external monitors are connected at startup.
>   I get the spinning ubuntu logo, and nothing more. I can not change to
> virtual terminals. The fsck step does not commence.
>
>   In recovery mood, I can log in.
>
>   With no external monitors attached, it works.
>
>   I am used to having such problems with Nvidia graphics is involved,
>   but this is not the case on this laptop. It has been happily running
>   18.04.
>
>   External displays are recognised if they are connected after login.
>
>   Also, when I edit /etc/default/grub so that it reads
>   GRUB_CMDLINE_LINUX_DEFAULT=""
>   (that is, splash disabled)
>   it works fine with two external monitors attached.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 20.04
>   Package: xorg 1:7.7+19ubuntu14
>   ProcVersionSignature: Ubuntu 5.4.0-21.25-generic 5.4.27
>   Uname: Linux 5.4.0-21-generic x86_64
>   ApportVersion: 2.20.11-0ubuntu26
>   Architecture: amd64
>   BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
>   CasperMD5CheckResult: skip
>   CompositorRunning: None
>   CurrentDesktop: ubuntu:GNOME
>   Date: Sat Apr 11 13:58:19 2020
>   DistUpgraded: Fresh install
>   DistroCodename: focal
>   DistroVariant: ubuntu
>   DkmsStatus:
>acpi-call, 1.1.0, 5.4.0-21-generic, x86_64: installed
>tp_smapi, 0.43, 5.4.0-21-generic, x86_64: installed
>   ExtraDebuggingInterest: Yes, including running git bisection searches
>   GraphicsCard:
>Intel Corporation UHD Graphics 620 [8086:5917] (rev 07) (prog-if 00
> [VGA controller])
>  Subsystem: Lenovo UHD Graphics 620 [17aa:225d]
>   InstallationDate: Installed on 2020-04-10 (0 days ago)
>   InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200402)
>   MachineType: LENOVO 20L5S00F00
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-21-generic
> root=/dev/mapper/myvg-root ro
>   SourcePackage: xorg
>   Symptom: display
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 02/19/2020
>   dmi.bios.vendor: LENOVO
>   dmi.bios.version: N24ET56W (1.31 )
>   dmi.board.asset.tag: Not Available
>   dmi.board.name: 20L5S00F00
>   dmi.board.vendor: LENOVO
>   dmi.board.version: Not Defined
>   dmi.chassis.asset.tag: No Asset Information
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: LENOVO
>   dmi.chassis.version: None
>   dmi.modalias:
> dmi:bvnLENOVO:bvrN24ET56W(1.31):bd02/19/2020:svnLENOVO:pn20L5S00F00:pvrThinkPadT480:rvnLENOVO:rn20L5S00F00:rvrNotDefined:cvnLENOVO:ct10:cvrNone:
>   dmi.product.family: ThinkPad T480
>   dmi.product.name: 20L5S00F00
>   dmi.product.sku: LENOVO_MT_20L5_BU_Think_FM_ThinkPad T480
>   dmi.product.version: ThinkPad T480
>   dmi.sys.vendor: LENOVO
>   version.compiz: compiz N/A
>   version.libdrm2: libdrm2 2.4.101-1
>   version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-1ubuntu1
>   version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.4-1ubuntu1
>   version.xserver-xorg-core: xserver-xorg-core 2:1.20.7-2ubuntu2
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 2:2.99.917+git20190815-1
>   version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
>
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[Bug 1872159] Re: booting with splash hangs when external monitors are connected

2020-07-28 Thread Benjamin Haeringer
Symptom persists also with WaylandEnable=false in /etc/gdm3/custom.conf

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[Bug 1872159] Re: booting with splash hangs when external monitors are connected

2020-07-28 Thread Daniel van Vugt
Please tell us if this also works around the problem:

1. Edit /etc/gdm3/custom.conf and uncomment:

   #WaylandEnable=false

   so it is now:

   WaylandEnable=false

2. Reboot.


** Also affects: gdm3 (Ubuntu)
   Importance: Undecided
   Status: New

** Also affects: mutter (Ubuntu)
   Importance: Undecided
   Status: New

** Changed in: plymouth (Ubuntu)
   Status: Triaged => Confirmed

** Changed in: mutter (Ubuntu)
   Importance: Undecided => High

** Changed in: gdm3 (Ubuntu)
   Importance: Undecided => High

** Changed in: gdm3 (Ubuntu)
   Status: New => Confirmed

** Changed in: mutter (Ubuntu)
   Status: New => Confirmed

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[Bug 1872159] Re: booting with splash hangs when external monitors are connected

2020-07-26 Thread Thuc Gia Nguyen
- Boot with spask hangs when connected to external monitors (thinkpad
t480)

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[Bug 1872159] Re: booting with splash hangs when external monitors are connected

2020-07-24 Thread Daniel van Vugt
** Summary changed:

- booting with splash hangs when external monitors are connected (pure intel 
8th gen laptop)
+ booting with splash hangs when external monitors are connected

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[Bug 1872159] Re: booting with splash hangs when external monitors are connected (pure intel 8th gen laptop)

2020-07-19 Thread Daniel van Vugt
** Also affects: plymouth via
   https://gitlab.freedesktop.org/plymouth/plymouth/-/issues/118
   Importance: Unknown
   Status: Unknown

** Changed in: plymouth (Ubuntu)
   Status: Incomplete => Confirmed

** Changed in: plymouth (Ubuntu)
   Status: Confirmed => Triaged

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[Bug 1872159] Re: booting with splash hangs when external monitors are connected (pure intel 8th gen laptop)

2020-07-17 Thread T.
Still experiencing the problem. I submitted a report at the plymouth
project.

https://gitlab.freedesktop.org/plymouth/plymouth/-/issues/118

** Bug watch added: gitlab.freedesktop.org/plymouth/plymouth/-/issues #118
   https://gitlab.freedesktop.org/plymouth/plymouth/-/issues/118

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[Bug 1872159] Re: booting with splash hangs when external monitors are connected (pure intel 8th gen laptop)

2020-07-12 Thread Daniel van Vugt
Someone experiencing the problem (and for whom removing "splash" works)
please report the bug to:

  https://gitlab.freedesktop.org/groups/plymouth/-/issues

and then tell us the new issue ID.

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[Bug 1872159] Re: booting with splash hangs when external monitors are connected (pure intel 8th gen laptop)

2020-07-10 Thread mathieg2
I'm having this problem on lenovo laptop - and more worryingly on a
lenovo mini desktop (m93p).

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[Bug 1872159] Re: booting with splash hangs when external monitors are connected (pure intel 8th gen laptop)

2020-07-10 Thread mathieg2
removing quiet splash from grub seems to cure the issue on the desktop
at least - have not tried the laptop yet.


Graeme

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[Bug 1872159] Re: booting with splash hangs when external monitors are connected (pure intel 8th gen laptop)

2020-07-07 Thread Daniel van Vugt
Sounds like this is one of those cases where the bug should stay open
even though the original reporter no longer has the problem.

Someone experiencing the problem (and for whom removing "splash" works)
please report the bug to:

  https://gitlab.freedesktop.org/groups/plymouth/-/issues

and then tell us the new issue ID.

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[Bug 1872159] Re: booting with splash hangs when external monitors are connected (pure intel 8th gen laptop)

2020-07-07 Thread Aden Young
Still having this issue on a Dell OptiPlex 9020, with 2 monitors
connected using DisplayPort > DVI adapters. Not sure if that's
contributing to the issue though.

Computer boots fine when 1 screen is connected, hangs on the ubuntu
splash screen when a cold boot is performed, however curiously boots
fine with both screens connected when performing a warm boot.

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[Bug 1872159] Re: booting with splash hangs when external monitors are connected (pure intel 8th gen laptop)

2020-07-01 Thread Diego González
Same error here using a Lenovo Yoga X1 3rd with fully updated Ubuntu
20.04 (focal). I can confirm the problem is not fixed yet.

Removing "quiet splash" seems to work and also observed (when I was
trying to debug this) that pressing Esc key in early boot stages to
avoid splash screen and see the boot logs also workarounds this
incredibly annoying bug too.

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[Bug 1872159] Re: booting with splash hangs when external monitors are connected (pure intel 8th gen laptop)

2020-06-21 Thread Daniel van Vugt
OK then, this bug can expire after 60 days unless anyone says they still
experience it.

** Changed in: plymouth (Ubuntu)
   Status: Confirmed => Incomplete

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[Bug 1872159] Re: booting with splash hangs when external monitors are connected (pure intel 8th gen laptop)

2020-06-21 Thread Tim Richardson
I tested this today, and with HDMI connection, I no longer have the
problem.

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[Bug 1872159] Re: booting with splash hangs when external monitors are connected (pure intel 8th gen laptop)

2020-05-09 Thread Samuel Hangouët
It seems to be the same problem here with ThinkPad X1 Carbon (2017
version with integrated Intel HD Graphics 620).

Booting with external monitor attached to the HDMI port systematically
makes the boot hangs atfer grub boot menu.

To get out of this, I have to press the power button for a long time,
and then I can boot again with the external cable unplugged. Once the
graphical password prompt is shown, I can plug the external monitor
again without ayn further problem.

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[Bug 1872159] Re: booting with splash hangs when external monitors are connected (pure intel 8th gen laptop)

2020-05-03 Thread Michael Biebl
root@pluto:~# systemctl list-jobs
JOB UNIT TYPE  STATE  
126 systemd-update-utmp-runlevel.service start waiting
33  setvtrgb.service start waiting
1   graphical.target start waiting
135 plymouth-quit-wait.service   start running
116 system-getty.slice   start waiting
2   multi-user.targetstart waiting

6 jobs listed.
root@pluto:~# systemctl status plymouth-quit-wait.service
● plymouth-quit-wait.service - Hold until boot process finishes up
 Loaded: loaded (/lib/systemd/system/plymouth-quit-wait.service; static; 
vendor preset: enabled)
 Active: activating (start) since Sun 2020-05-03 18:34:06 CEST; 38min ago
   Main PID: 721 (plymouth)
  Tasks: 1 (limit: 19009)
 Memory: 296.0K
 CGroup: /system.slice/plymouth-quit-wait.service
 └─721 /bin/plymouth --wait

Mai 03 18:34:06 pluto systemd[1]: Starting Hold until boot process
finishes up...


Killing the plymouthd process and restarting gdm3 makes the boot complete 
successfully.

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[Bug 1872159] Re: booting with splash hangs when external monitors are connected (pure intel 8th gen laptop)

2020-04-27 Thread Sebastien Bacher
** Changed in: plymouth (Ubuntu)
   Importance: Undecided => High

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[Bug 1872159] Re: booting with splash hangs when external monitors are connected (pure intel 8th gen laptop)

2020-04-26 Thread Colin Brash
Steps to reproduce
This result was consistent after five different installs. 

Outcome
I'm having the same issue, after install I shut down remove the usb it will 
boot the first time to login screen no problem, after a second shut down or 
restart it hangs at the spinning arrow.

Expected Outcome
Smooth start up with boot splash to login screen.

Workaround
Tap the F8 key before boot splash appears, continue to tap F8 when scrolling 
text appears, it then continues to login screen.

Temporary Fix
Remove "quiet splash" from /etc/default/grub - 
GRUB_CMDLINE_LINUX_DEFAULT="quiet splash"

Result
Scrolling text on startup, however a very quick boot to login screen, no 
hanging.

System info taken from  gnome-initial-setup 
{
  "Version": "20.04",
  "BIOS": {
"Vendor": "American Megatrends Inc.",
"Version": "KYSKLi70.86A.0037.2016.0603.1032"
  },
  "CPU": {
"OpMode": "32-bit, 64-bit",
"CPUs": "8",
"Threads": "2",
"Cores": "4",
"Sockets": "1",
"Vendor": "GenuineIntel",
"Family": "6",
"Model": "94",
"Stepping": "3",
"Name": "Intel(R) Core(TM) i7-6770HQ CPU @ 2.60GHz",
"Virtualization": "VT-x"
  },
  "Arch": "amd64",
  "GPU": [
{
  "Vendor": "8086",
  "Model": "193b"
}
  ],
  "RAM": 32.8,
  "Partitions": [
230.5,
0.5
  ],
  "Screens": [
{
  "Size": "509mmx286mm",
  "Resolution": "1920x1080",
  "Frequency": "60.00"
},
{
  "Size": "477mmx268mm",
  "Resolution": "1920x1080",
  "Frequency": "60.00"
}
  ],
  "Autologin": false,
  "LivePatch": false,
  "Session": {
"DE": "ubuntu:GNOME",
"Name": "ubuntu",
"Type": "x11"
  },
  "Language": "en_AU",
  "Timezone": "Australia/Perth",
  "Install": {
"Media": "Ubuntu 20.04 LTS \"Focal Fossa\" - Release amd64 (20200423)",
"Type": "GTK",
"OEM": false,
"PartitionMethod": "manual",
"DownloadUpdates": true,
"Language": "en",
"Minimal": false,
"RestrictedAddons": true,
"Stages": {
  "0": "language",
  "10": "console_setup",
  "13": "prepare",
  "22": "partman",
  "34": "partman",
  "35": "partman",
  "50": "partman",
  "51": "partman",
  "67": "partman",
  "106": "partman",
  "110": "start_install",
  "124": "timezone",
  "181": "usersetup",
  "204": "user_done",
  "409": "done"
}
  }
}

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[Bug 1872159] Re: booting with splash hangs when external monitors are connected (pure intel 8th gen laptop)

2020-04-26 Thread Michael Biebl
I have the same issue afaics (plymouth get's stuck when docked).
plymouth splash can't be dismissed with ESC.

I installed openssh-server and the system is perfectly accessible
remote. Didn't have time yet to further debug this, as I only have a
smartphone as second device, so debugging via SSH is a bit cumbersome.

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[Bug 1872159] Re: booting with splash hangs when external monitors are connected (pure intel 8th gen laptop)

2020-04-26 Thread Michael Biebl
Ok, I need to take that back. It also just happened to me when undocked (i.e. 
no external monitor).
Just appears to happen less often.

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[Bug 1872159] Re: booting with splash hangs when external monitors are connected (pure intel 8th gen laptop)

2020-04-25 Thread Yannick Kluth
I'm having the same problem on a Lenovo Thinkpad X1 3rd gen. On its own
it boots just fine, with two external monitors it never passes the
splash screen. However, the external monitors can be used without any
problems after booting the laptop on its own.

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[Bug 1872159] Re: booting with splash hangs when external monitors are connected (pure intel 8th gen laptop)

2020-04-14 Thread Tim Richardson
PS there is no text at all, the process gets as far as the spinning icon
and stops. I don't see the fsck check start.

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[Bug 1872159] Re: booting with splash hangs when external monitors are connected (pure intel 8th gen laptop)

2020-04-14 Thread Tim Richardson
Hi Sebastien,
my most recent attachment #11 is from a failed boot.
When it gets stuck, I get no keyboard response from Esc, ctrl-C. I don't think 
it is possible to log in to virtual terminals at this point in the boot, but if 
I try, I can get to a blank screen, which after a few seconds jumps back to the 
boot splash (stuck with the spinning ubuntu logo). 
There is a burst of CPU fan soon after it gets into this phase, then it stops. 
Also, it will suspend and resume quite well (of course, resuming back to the 
same screen).

I tried a linux kernel parameter to enable a systemd emergency console,
but I could not access that either.

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[Bug 1872159] Re: booting with splash hangs when external monitors are connected (pure intel 8th gen laptop)

2020-04-14 Thread Daniel van Vugt
** No longer affects: xorg (Ubuntu)

** Tags added: multimonitor

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[Bug 1872159] Re: booting with splash hangs when external monitors are connected (pure intel 8th gen laptop)

2020-04-14 Thread Sebastien Bacher
Thank you for your bug report. Which journal correspond to an hanging boot?
When the boot hang can you press 'escape' on the keyboard? Does it dismiss the 
splash? is there any useful informaiton on the text buffer?

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[Bug 1872159] Re: booting with splash hangs when external monitors are connected (pure intel 8th gen laptop)

2020-04-13 Thread Tim Richardson
I have been trying to work out how to log a failed session with plymouth debug 
messages. I finally succeeded, it is attached.
Note that at the end of log file, it goes into suspend. That was me trying to 
power off the machine, and not holding the button long enough. It actually 
suspends and resume right back to the stuck plymouth display, but I don't know 
any way out except to force the machine off.


** Attachment added: "Boot log including plymouth trace messages"
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1872159/+attachment/5353608/+files/plymouth_fail.txt

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[Bug 1872159] Re: booting with splash hangs when external monitors are connected (pure intel 8th gen laptop)

2020-04-13 Thread Tim Richardson
I have been investigating other bug reports. I can't find anything that
helps my very much, but I did note references to timing. It is very
puzzling why I don't have problems when booting from the installation to
an external drive. That drive is actually a USB stick (ext4 formatted).
My internal ssd uses lvm, the stick not, but the stick is also much
slower, just in case that is relevant.

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[Bug 1872159] Re: booting with splash hangs when external monitors are connected (pure intel 8th gen laptop)

2020-04-13 Thread Michael Bantjes
I'm having the same problem on a Lenovo T430.  If I boot the laptop on
its own, it boots fine.  If it's on the dock, which has two external
monitors attached to it, it boots until it gets to the Ubuntu splash
screen with the spinning propeller tips and never passes that point.
I've left it on overnight and it never completes booting to the desktop.

If I boot it on it's own, sign in to the desktop, and then dock it, both
external monitors are recognized and opening/closing the lid toggles the
multiple pane layouts as expected.

Like Tim, I can get it to fully boot on the dock with multiple monitors
by updating /etc/default/grub to GRUB_CMDLINE_LINUX_DEFAULT="".

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[Bug 1872159] Re: booting with splash hangs when external monitors are connected (pure intel 8th gen laptop)

2020-04-13 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: xorg (Ubuntu)
   Status: New => Confirmed

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[Bug 1872159] Re: booting with splash hangs when external monitors are connected (pure intel 8th gen laptop)

2020-04-13 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: plymouth (Ubuntu)
   Status: New => Confirmed

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[Bug 1872159] Re: booting with splash hangs when external monitors are connected (pure intel 8th gen laptop)

2020-04-12 Thread Tim Richardson
I installed 20.04 beta on a usb drive on the same machine, and reinstalled 
packages to resemble my main install as closely as possible. The bug does not 
occur when booting from the usb drive. 
The most significant difference I can think of is that the main install is on 
an lvm partition (unencrypted).

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[Bug 1872159] Re: booting with splash hangs when external monitors are connected (pure intel 8th gen laptop)

2020-04-11 Thread Tim Richardson
** Attachment added: "boot messages with plymouth debugging messages"
   
https://bugs.launchpad.net/ubuntu/+source/plymouth/+bug/1872159/+attachment/5352286/+files/journal.txt

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[Bug 1872159] Re: booting with splash hangs when external monitors are connected (pure intel 8th gen laptop)

2020-04-11 Thread Tim Richardson
** Summary changed:

- booting with splash hangs when external monitors are connected (pure intel 
laptop)
+ booting with splash hangs when external monitors are connected (pure intel 
8th gen laptop)

** Description changed:

+ I think this is a problem with the splash boot loader. This problem is
+ not reproduced if using nosplash.
  
- I think this is a problem with the splash boot loader.
+ I have installed 20.04 to this laptop. Thinkpad T480, i7, intel
+ graphics.
  
- I have installed 20.04 to this laptop. Clean install, not an upgrade.
+ Clean install of 20.04 beta, not an upgrade.
  When booting from the install, the greeter screen is never reached if 
external monitors are connected at startup.
- I get the spinning ubuntu logo, and nothing more. I can not change to virtual 
terminals.
+ I get the spinning ubuntu logo, and nothing more. I can not change to virtual 
terminals. The fsck step does not commence.
+ 
  In recovery mood, I can log in.
- I am used to having such problems with Nvidia graphics is involved, but this 
is not the case on this laptop. It has been happily running 18.04.
+ 
+ With no external monitors attached, it works.
+ 
+ I am used to having such problems with Nvidia graphics is involved, but
+ this is not the case on this laptop. It has been happily running 18.04.
  
  External displays are recognised if they are connected after login.
  
  Also, when I edit /etc/default/grub so that it reads
  GRUB_CMDLINE_LINUX_DEFAULT=""
  (that is, splash disabled)
  it works fine with two external monitors attached.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: xorg 1:7.7+19ubuntu14
  ProcVersionSignature: Ubuntu 5.4.0-21.25-generic 5.4.27
  Uname: Linux 5.4.0-21-generic x86_64
  ApportVersion: 2.20.11-0ubuntu26
  Architecture: amd64
  BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
  CasperMD5CheckResult: skip
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Apr 11 13:58:19 2020
  DistUpgraded: Fresh install
  DistroCodename: focal
  DistroVariant: ubuntu
  DkmsStatus:
-  acpi-call, 1.1.0, 5.4.0-21-generic, x86_64: installed
-  tp_smapi, 0.43, 5.4.0-21-generic, x86_64: installed
+  acpi-call, 1.1.0, 5.4.0-21-generic, x86_64: installed
+  tp_smapi, 0.43, 5.4.0-21-generic, x86_64: installed
  ExtraDebuggingInterest: Yes, including running git bisection searches
  GraphicsCard:
-  Intel Corporation UHD Graphics 620 [8086:5917] (rev 07) (prog-if 00 [VGA 
controller])
-Subsystem: Lenovo UHD Graphics 620 [17aa:225d]
+  Intel Corporation UHD Graphics 620 [8086:5917] (rev 07) (prog-if 00 [VGA 
controller])
+    Subsystem: Lenovo UHD Graphics 620 [17aa:225d]
  InstallationDate: Installed on 2020-04-10 (0 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Beta amd64 (20200402)
  MachineType: LENOVO 20L5S00F00
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-21-generic 
root=/dev/mapper/myvg-root ro
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/19/2020
  dmi.bios.vendor: LENOVO
  dmi.bios.version: N24ET56W (1.31 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20L5S00F00
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Defined
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: None
  dmi.modalias: 
dmi:bvnLENOVO:bvrN24ET56W(1.31):bd02/19/2020:svnLENOVO:pn20L5S00F00:pvrThinkPadT480:rvnLENOVO:rn20L5S00F00:rvrNotDefined:cvnLENOVO:ct10:cvrNone:
  dmi.product.family: ThinkPad T480
  dmi.product.name: 20L5S00F00
  dmi.product.sku: LENOVO_MT_20L5_BU_Think_FM_ThinkPad T480
  dmi.product.version: ThinkPad T480
  dmi.sys.vendor: LENOVO
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.101-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-1ubuntu1
  version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.4-1ubuntu1
  version.xserver-xorg-core: xserver-xorg-core 2:1.20.7-2ubuntu2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20190815-1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

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https://bugs.launchpad.net/bugs/1872159

Title:
  booting with splash hangs when external monitors are connected (pure
  intel 8th gen laptop)

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[Bug 1872159] Re: booting with splash hangs when external monitors are connected (pure intel laptop)

2020-04-11 Thread Tim Richardson
** Summary changed:

- booting with splash hangs when external monitors are connected
+ booting with splash hangs when external monitors are connected (pure intel 
laptop)

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https://bugs.launchpad.net/bugs/1872159

Title:
  booting with splash hangs when external monitors are connected (pure
  intel laptop)

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[Bug 1872159] Re: booting with splash hangs when external monitors are connected

2020-04-11 Thread Tim Richardson
** Attachment added: "journalctl -b-1 > journal.txt"
   
https://bugs.launchpad.net/ubuntu/+source/plymouth/+bug/1872159/+attachment/5351782/+files/journal.txt

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https://bugs.launchpad.net/bugs/1872159

Title:
  booting with splash hangs when external monitors are connected

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[Bug 1872159] Re: booting with splash hangs when external monitors are connected

2020-04-11 Thread Tim Richardson
** Attachment added: "journalctl -b0 > journal.txt"
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1872159/+attachment/5351769/+files/journal.txt

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Title:
  booting with splash hangs when external monitors are connected

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[Bug 1872159] Re: booting with splash hangs when external monitors are connected

2020-04-11 Thread Tim Richardson
** Also affects: plymouth (Ubuntu)
   Importance: Undecided
   Status: New

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Title:
  booting with splash hangs when external monitors are connected

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[Bug 1872159] Re: booting with splash hangs when external monitors are connected

2020-04-11 Thread Ubuntu Foundations Team Bug Bot
** Package changed: ubuntu => xorg (Ubuntu)

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Title:
  booting with splash hangs when external monitors are connected

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[Bug 1872159] Re: booting with splash hangs when external monitors are connected

2020-04-10 Thread Tim Richardson
boot.log could  not be attached by the report tool, I added it manualy

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Title:
  booting with splash hangs when external monitors are connected

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