[Bug 1879206] Re: cups hplip not install printer
The bug is present for 3 different HP printers , via Wifi or via USB It worked nicely , and began to fail maybe one month ago (near february / march 2021) I guess some upgrade messed-up the printers. ** Changed in: hplip (Ubuntu) Status: Expired => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1879206 Title: cups hplip not install printer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1879206] Re: cups hplip not install printer
[Expired for hplip (Ubuntu) because there has been no activity for 60 days.] ** Changed in: hplip (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1879206 Title: cups hplip not install printer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1879206] Re: cups hplip not install printer
Did confirm the print doctor warning. Some of the files it is trying to access are in fact locked. Do not know why or if this makes any difference for actually using the printer or scanner. Kindest regards; Scorch. ** Attachment added: "Print Doctor Warns these files are locked" https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+attachment/5402621/+files/Locked.png -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1879206 Title: cups hplip not install printer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1879206] Re: cups hplip not install printer
I have similar problems. See: https://answers.launchpad.net/hplip/+question/692399 Running the latest version of Kubuntu and just tried to install brand new HP think tank 551 MFP. Does involve similar warnings from print doctor saying it cannot access some files. | PERMISSION | -- USB Smart_Tank_Plus_550 Required - - OK Node:'/dev/bus/usb/003/002' Perm:' root lp rw- rw- rw- rw- r--' Checking Permissions Checking for Configured Queues warning: Fail to read ppd=/etc/cups/ppd/Smart_Tank_Plus_550.ppd file warning: Insufficient permission to access file /etc/cups/ppd/Smart_Tank_Plus_550.ppd warning: Could not complete Queue(s) configuration check Checking for HP Properitery Plugin's No plug-in printers are configured. Diagnose completed... " Is this entire issue due to a problem with folder permissions preventing an application or driver from accessing needed folders or files? Please respond. Kindest regards; Scorch. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1879206 Title: cups hplip not install printer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1879206] Re: cups hplip not install printer
I have similar problems. See: https://answers.launchpad.net/hplip/+question/692399 Running the latest version of Kubuntu and just tried to install brand new HP think tank 551 MFP. Does involve similar warnings from print doctor saying it cannot access some files. | PERMISSION | -- USB Smart_Tank_Plus_550 Required - - OK Node:'/dev/bus/usb/003/002' Perm:' root lp rw- rw- rw- rw- r--' Checking Permissions Checking for Configured Queues warning: Fail to read ppd=/etc/cups/ppd/Smart_Tank_Plus_550.ppd file warning: Insufficient permission to access file /etc/cups/ppd/Smart_Tank_Plus_550.ppd warning: Could not complete Queue(s) configuration check Checking for HP Properitery Plugin's No plug-in printers are configured. Diagnose completed... " Is this entire issue due to a problem with folder permissions preventing an application or driver from accessing needed folders or files? Please respond. Kindest regards; Scorch -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1879206 Title: cups hplip not install printer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1879206] Re: cups hplip not install printer
After sudo apt purge ippusbxd and rebooting, I was able to print and scan with HP Deskjet 3639 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1879206 Title: cups hplip not install printer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1879206] Re: cups hplip not install printer
It might be that the same bug affected me after upgrading to 20.04 with another printer: https://answers.launchpad.net/hplip/+question/690767 I also recently tried hplip 3.20.6 for a freshly installed xubuntu, but it did not help. (the result of hp-check brought the same result as https://answers.launchpad.net/hplip/+question/690767 (#5). I was forced to downgrade the system again because it is essential to keep the printer functional. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1879206 Title: cups hplip not install printer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1879206] Re: cups hplip not install printer
I believe this bug affects me, also, but I have a different printer, and I get a different message. I have posted my issue here: https://bugs.launchpad.net/hplip/+bug/1884084 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1879206 Title: cups hplip not install printer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1879206] Re: cups hplip not install printer
This bug also affects me -but it might be a separate bug? I have a HP Color Laser Jet PRO MFP M281fdw. After upgrading from Ubuntu 18.04 LTS to 20.04 LTS the printer is not responding, scanning cannot start. I have tried with HPLIP ver.3.20.5 from HP. The installation stops after this section (...) DEPENDENCY AND CONFLICT RESOLUTION -- Running 'sudo apt-get install --assume-yes gtk2-engines-pixbuf' Please wait, this may take several minutes... Running 'sudo apt-get install --assume-yes python-pyqt5' Please wait, this may take several minutes... error: Command failed. Re-try #1... Running 'sudo apt-get install --assume-yes python-pyqt5' Please wait, this may take several minutes... error: Command failed. Re-try #2... Running 'sudo apt-get install --assume-yes python-pyqt5' Please wait, this may take several minutes... error: Command failed. Re-try #3... Running 'sudo apt-get install --assume-yes python-pyqt5' Please wait, this may take several minutes... error: Package install command failed with error code 100 Would you like to retry installing the missing package(s) (y=yes*, n=no, q=quit) (...) I'm attaching the installation log ** Attachment added: "Installation log-file" https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+attachment/5383903/+files/hplip-install_Mon-15-Jun-2020_08%3A47%3A09.log -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1879206 Title: cups hplip not install printer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1879206] Re: cups hplip not install printer
Thanks Stephen (good name) :) it's work, USB & wifi -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1879206 Title: cups hplip not install printer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1879206] Re: cups hplip not install printer
sudo apt purge ippusbxd worked for me (after I tried lots) Thx to Brian in https://answers.launchpad.net/hplip/+question/691227 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1879206 Title: cups hplip not install printer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1879206] Re: cups hplip not install printer
I tried to follow the proposed advice, but the installation process loops. - | PLUG-IN INSTALLATION FOR HPLIP 3.20.3 | - The driver plugin for HPLIP 3.20.3 appears to already be installed. Do you wish to download and re-install the plug-in? (y=yes*, n=no, q=quit) ? n hp-plugin[5778]: debug: Unlocking: /home/stefano/.hplip/hp-plugin.lock The program exited via sys.exit(). Exit status: 0 > /usr/share/hplip/plugin.py(23)() -> __version__ = '2.1' (Pdb) cont (Note: Defaults for each question are maked with a '*'. Press to accept the default.) - | PLUG-IN INSTALLATION FOR HPLIP 3.20.3 | - The driver plugin for HPLIP 3.20.3 appears to already be installed. Do you wish to download and re-install the plug-in? (y=yes*, n=no, q=quit) ? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1879206 Title: cups hplip not install printer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1879206] Re: cups hplip not install printer
I managed to get my printer back to work in 20.04 by installing hplip from ubuntu repo (3.20.3+dfsg0-2), and then following this hint to install the hp-plugin: https://askubuntu.com/a/1248018 I had to type "cont" and press return after the depicted command to start the process. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1879206 Title: cups hplip not install printer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1879206] Re: cups hplip not install printer
I tried reinstalling from hplip-3.20.5.run, I am attaching the errors in the attached images. ** Attachment added: "Schermata del 2020-06-05 09-38-26.png" https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+attachment/5380599/+files/Schermata%20del%202020-06-05%2009-38-26.png -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1879206 Title: cups hplip not install printer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1879206] Re: cups hplip not install printer
** Attachment added: "Schermata del 2020-06-05 09-39-55.png" https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+attachment/5380600/+files/Schermata%20del%202020-06-05%2009-39-55.png -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1879206 Title: cups hplip not install printer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1879206] Re: cups hplip not install printer
** Attachment added: "Schermata del 2020-06-05 09-40-06.png" https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+attachment/5380601/+files/Schermata%20del%202020-06-05%2009-40-06.png -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1879206 Title: cups hplip not install printer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1879206] Re: cups hplip not install printer
** Attachment added: "Schermata del 2020-06-05 09-41-00.png" https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+attachment/5380603/+files/Schermata%20del%202020-06-05%2009-41-00.png -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1879206 Title: cups hplip not install printer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1879206] Re: cups hplip not install printer
Ubuntu 20.04 needs - either the HPLIP version 3.20.3+dfsg0-2 packages from the Ubuntu repositories - or HPLIP version 3.20.5 (or higher) from the HPLIP pages Version 3.20.3 from the HPLIP pages does not work. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1879206 Title: cups hplip not install printer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1879206] Re: cups hplip not install printer
The printer still does not work. stefano@stefano-Lenovo-G50-30:~$ sudo dpkg -P --force-depends hplip hplip-data hplip-doc hplip-gui \ > libsane-hpaio printer-driver-hpcups printer-driver-hpijs > printer-driver-postscript-hp \ > hpijs-ppds libhpmud0 [sudo] password di stefano: (Lettura del database... 227442 file e directory attualmente installati.) Rimozione di hplip (3.20.3+dfsg0-2)... Eliminazione dei file di configurazione di hplip (3.20.3+dfsg0-2)... Rimozione di hplip-data (3.20.3+dfsg0-2)... dpkg: attenzione: nel rimuovere hplip-data, la directory "/usr/share/hplip/ui5" è risultata non vuota e non viene rimossa dpkg: attenzione: nel rimuovere hplip-data, la directory "/usr/share/hplip/scan" è risultata non vuota e non viene rimossa dpkg: attenzione: nel rimuovere hplip-data, la directory "/usr/share/hplip/prnt" è risultata non vuota e non viene rimossa dpkg: attenzione: nel rimuovere hplip-data, la directory "/usr/share/hplip/pcard" è risultata non vuota e non viene rimossa dpkg: attenzione: nel rimuovere hplip-data, la directory "/usr/share/hplip/installer" è risultata non vuota e non viene rimossa dpkg: attenzione: nel rimuovere hplip-data, la directory "/usr/share/hplip/fax" è risultata non vuota e non viene rimossa dpkg: attenzione: nel rimuovere hplip-data, la directory "/usr/share/hplip/copier" è risultata non vuota e non viene rimossa dpkg: attenzione: nel rimuovere hplip-data, la directory "/usr/share/hplip/base/pexpect" è risultata non vuota e non viene rimossa dpkg: attenzione: viene ignorata la richiesta di rimuovere hplip-doc poiché non è installato Eliminazione dei file di configurazione di hplip-gui (3.20.3+dfsg0-2)... Rimozione di libsane-hpaio:amd64 (3.20.3+dfsg0-2)... Eliminazione dei file di configurazione di libsane-hpaio:amd64 (3.20.3+dfsg0-2)... dpkg: attenzione: nel rimuovere libsane-hpaio:amd64, la directory "/usr/share/hplip" è risultata non vuota e non viene rimossa Rimozione di printer-driver-hpcups (3.20.3+dfsg0-2)... dpkg: attenzione: viene ignorata la richiesta di rimuovere printer-driver-hpijs poiché non è installato Rimozione di printer-driver-postscript-hp (3.20.3+dfsg0-2)... dpkg: attenzione: viene ignorata la richiesta di rimuovere hpijs-ppds poiché non è installato Rimozione di libhpmud0:amd64 (3.20.3+dfsg0-2)... Elaborazione dei trigger per man-db (2.9.1-1)... Elaborazione dei trigger per dbus (1.12.16-2ubuntu2)... Elaborazione dei trigger per cups (2.3.1-9ubuntu1.1)... Elaborazione dei trigger per libc-bin (2.31-0ubuntu9)... stefano@stefano-Lenovo-G50-30:~$ wget https://nchc.dl.sourceforge.net/project/hplip/hplip/3.20.3/hplip-3.20.3.run --2020-05-26 05:58:02-- https://nchc.dl.sourceforge.net/project/hplip/hplip/3.20.3/hplip-3.20.3.run Risoluzione di nchc.dl.sourceforge.net (nchc.dl.sourceforge.net)... 140.110.96.69, 2001:e10::1f02::17 Connessione a nchc.dl.sourceforge.net (nchc.dl.sourceforge.net)|140.110.96.69|:443... connesso. Richiesta HTTP inviata, in attesa di risposta... 200 OK Lunghezza: 25724602 (25M) [application/x-makeself] Salvataggio in: "hplip-3.20.3.run" hplip-3.20.3.run100%[===>] 24,53M 5,05MB/sin 7,6s 2020-05-26 05:58:12 (3,25 MB/s) - "hplip-3.20.3.run" salvato [25724602/25724602] stefano@stefano-Lenovo-G50-30:~$ sh hplip-3.20.3.run --noexec Creating directory hplip-3.20.3 Verifying archive integrity... All good. Uncompressing HPLIP 3.20.3 Self Extracting Archive.
[Bug 1879206] Re: cups hplip not install printer
** Attachment added: "Schermata del 2020-05-26 06-09-30.png" https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+attachment/5376745/+files/Schermata%20del%202020-05-26%2006-09-30.png -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1879206 Title: cups hplip not install printer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1879206] Re: cups hplip not install printer
Stefano, thanks for the Mate forum link, I have tried to make up the sum of the tips to help users get HPLIP working again. So anyone here, please try to clean up any HPLIP mess on your system using the following steps: 1. Remove HPLIP deb-packages sudo dpkg -P --force-depends hplip hplip-data hplip-doc hplip-gui \ libsane-hpaio printer-driver-hpcups printer-driver-hpijs printer-driver-postscript-hp \ hpijs-ppds libhpmud0 2. Remove upstream-installed HPLIP using HPLIP binary uninstaller wget https://nchc.dl.sourceforge.net/project/hplip/hplip/3.20.3/hplip-3.20.3.run sh hplip-3.20.3.run --noexec cd hplip-3.20.3 sudo python3 ./uninstall.py sudo rm -rf /usr/share/hplip/ 3. Reinstall deb-packages with: sudo apt install -f hplip-gui printer-driver-hpcups printer-driver- postscript-hp libsane-hpaio Then try to create a print queue with hp-setup and, if needed load the proprietary plugin with hp-plugin. Also printer setup with GNOME Control Center or system-config-printer should work again. DO NOT install printer-driver-hpijs and hpijs-ppds. These packages are deprecated and not maintained any more, and they also have no benefit compared to printer-driver-hpcups. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1879206 Title: cups hplip not install printer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1879206] Re: cups hplip not install printer
It seems to me that in this discussion from the Ubuntu Mate forum there is a similar problem: https://ubuntu-mate.community/t/hplip-missing-files/21782 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1879206 Title: cups hplip not install printer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1879206] Re: cups hplip not install printer
~$ lpadmin -p DJ3630 -E -v ipp://localhost:6/ipp/print -m everywhere lpadmin: Unable to query printer: Successo -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1879206 Title: cups hplip not install printer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1879206] Re: cups hplip not install printer
Could you try lpadmin -p DJ3630 -E -v ipp://localhost:6/ipp/print -m everywhere -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1879206 Title: cups hplip not install printer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1879206] Re: cups hplip not install printer
I tried installing a printer via GUI after the last suggested commands. Then I gave the commands: ~$ ls -l /var/log/cups/* -rw-r- 1 root adm 5058 mag 22 21:37 /var/log/cups/access_log -rw-r- 1 root adm 1962 mag 20 00:00 /var/log/cups/access_log.1 -rw-r- 1 root adm 7883 mag 18 22:52 /var/log/cups/access_log.2.gz -rw-r- 1 root adm 642 mag 22 21:36 /var/log/cups/error_log -rw-r- 1 root adm 458 mag 20 00:00 /var/log/cups/error_log.1 -rw-r- 1 root adm 2352 mag 18 18:53 /var/log/cups/error_log.2.gz ~$ lpinfo -v file cups-brf:/ network beh network ipps network ipp network socket network lpd network https direct hp:/usb/DeskJet_3630_series?serial=CN8AM7H3230658 serial serial:/dev/ttyS0?baud=115200 network http direct hpfax network dnssd://HP%20DeskJet%203630%20series%20%5B9B20BB%5D._ipp._tcp.local/?uuid=1c852a4d-b800-1f08-abcd-f439099b20bb network socket://192.168.1.249:9100 network ipp://HP%20DeskJet%203630%20series%20%5B9B20BB%5D._ipp._tcp.local/ -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1879206 Title: cups hplip not install printer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1879206] Re: cups hplip not install printer
stefano@stefano-Lenovo-G50-30:~$ lpadmin -p DJ3630 -E -v ipp://DeskJet%203630%20series%20%5BCN8AM7H3230658%5D._ipp._tcp.local/ -m everywhere lpadmin: Unable to connect to "stefano-Lenovo-G50-30.local:6": Argomento non valido -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1879206 Title: cups hplip not install printer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1879206] Re: cups hplip not install printer
Could you try: lpadmin -p DJ3630 -E -v ipp://DeskJet%203630%20series%20%5BCN8AM7H3230658%5D._ipp._tcp.local/ -m everywhere -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1879206 Title: cups hplip not install printer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1879206] Re: cups hplip not install printer
~$ sudo apt install --reinstall printer-driver-hpcups printer-driver-postscript-hp libsane-hpaio hplip-gui hplip hplip-data libhpmud0 Lettura elenco dei pacchetti... Fatto Generazione albero delle dipendenze Lettura informazioni sullo stato... Fatto Pacchetti suggeriti: hplip-doc I seguenti pacchetti NUOVI saranno installati: hplip hplip-data hplip-gui libsane-hpaio printer-driver-postscript-hp 0 aggiornati, 5 installati, 2 reinstallati, 0 da rimuovere e 25 non aggiornati. È necessario scaricare 1.122 kB/8.271 kB di archivi. Dopo quest'operazione, verranno occupati 14,3 MB di spazio su disco. Scaricamento di:1 http://it.archive.ubuntu.com/ubuntu focal/main amd64 printer-driver-postscript-hp amd64 3.20.3+dfsg0-2 [1.122 kB] Recuperati 1.122 kB in 1s (2.204 kB/s) Selezionato il pacchetto hplip-data non precedentemente selezionato. (Lettura del database... 226807 file e directory attualmente installati.) Preparativi per estrarre .../0-hplip-data_3.20.3+dfsg0-2_all.deb... Estrazione di hplip-data (3.20.3+dfsg0-2)... Selezionato il pacchetto libsane-hpaio:amd64 non precedentemente selezionato. Preparativi per estrarre .../1-libsane-hpaio_3.20.3+dfsg0-2_amd64.deb... Estrazione di libsane-hpaio:amd64 (3.20.3+dfsg0-2)... Selezionato il pacchetto hplip non precedentemente selezionato. Preparativi per estrarre .../2-hplip_3.20.3+dfsg0-2_amd64.deb... Estrazione di hplip (3.20.3+dfsg0-2)... Selezionato il pacchetto hplip-gui non precedentemente selezionato. Preparativi per estrarre .../3-hplip-gui_3.20.3+dfsg0-2_all.deb... Estrazione di hplip-gui (3.20.3+dfsg0-2)... Preparativi per estrarre .../4-libhpmud0_3.20.3+dfsg0-2_amd64.deb... Estrazione di libhpmud0:amd64 (3.20.3+dfsg0-2) su (3.20.3+dfsg0-2)... Preparativi per estrarre .../5-printer-driver-hpcups_3.20.3+dfsg0-2_amd64.deb... Estrazione di printer-driver-hpcups (3.20.3+dfsg0-2) su (3.20.3+dfsg0-2)... Selezionato il pacchetto printer-driver-postscript-hp non precedentemente selezi onato. Preparativi per estrarre .../6-printer-driver-postscript-hp_3.20.3+dfsg0-2_amd64 .deb... Estrazione di printer-driver-postscript-hp (3.20.3+dfsg0-2)... Configurazione di hplip-data (3.20.3+dfsg0-2)... Configurazione di printer-driver-postscript-hp (3.20.3+dfsg0-2)... Configurazione di libhpmud0:amd64 (3.20.3+dfsg0-2)... Configurazione di libsane-hpaio:amd64 (3.20.3+dfsg0-2)... Configurazione di printer-driver-hpcups (3.20.3+dfsg0-2)... Configurazione di hplip (3.20.3+dfsg0-2)... Creating/updating hplip user account... Configurazione di hplip-gui (3.20.3+dfsg0-2)... Elaborazione dei trigger per bamfdaemon (0.5.3+18.04.20180207.2-0ubuntu2)... Rebuilding /usr/share/applications/bamf-2.index... Elaborazione dei trigger per desktop-file-utils (0.24-1ubuntu2)... Elaborazione dei trigger per mime-support (3.64ubuntu1)... Elaborazione dei trigger per cups (2.3.1-9ubuntu1.1)... Elaborazione dei trigger per gnome-menus (3.36.0-1ubuntu1)... Elaborazione dei trigger per libc-bin (2.31-0ubuntu9)... Elaborazione dei trigger per man-db (2.9.1-1)... Elaborazione dei trigger per dbus (1.12.16-2ubuntu2)... stefano@stefano-Lenovo-G50-30:~$ lpadmin -x DeskJet_3630 stefano@stefano-Lenovo-G50-30:~$lpadmin -x HP_DeskJet_3630_series stefano@stefano-Lenovo-G50-30:~$ lpstat -v lpstat: Nessuna destinazione aggiunta. ~$ lpadmin -p DJ3630 -E -v ipp://HP%20DeskJet%203630%20series%20%5B9B20BB%5D._ipp._tcp.local/ -m everywhere lpadmin: Unable to connect to "HPF439099B20BB.local:631": Operazione ora in corso There is no driver for any printer. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1879206 Title: cups hplip not install printer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1879206] Re: cups hplip not install printer
Please - Remove the .snap of HPLIP, it is experimental - Remove any HPLIP version installed directly from HP - Re-install Ubuntu's HPLIP via the command: sudo apt install --reinstall printer-driver-hpcups printer-driver- postscript-hp libsane-hpaio hplip-gui hplip hplip-data libhpmud0 Please post the output of this command here. - Remove your current print queues with the commands: lpadmin -x DeskJet_3630 lpadmin -x HP_DeskJet_3630_series - Unplug the printer from USB and re-plug it. Does a new print queue get created ("lpstat -v" should show it)? Can you print using this queue? - Could you create a driverless print queue (this queue does not use HPLIP but common, manufacturer-independent communication protocols of the printer)? Use the command lpadmin -p DJ3630 -E -v ipp://HP%20DeskJet%203630%20series%20%5B9B20BB%5D._ipp._tcp.local/ -m everywhere Can you print with this print queue? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1879206 Title: cups hplip not install printer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1879206] Re: cups hplip not install printer
You can remove the print queue (cancel the job) and then disconnect and reconnect the printer. A new print queue is not automatically recreated. ~$ lpstat -v dispositivo per DeskJet_3630: hp:/usb/DeskJet_3630_series?serial=CN8AM7H3230658 dispositivo per HP_DeskJet_3630_series: dnssd://HP%20DeskJet%203630%20series%20%5B9B20BB%5D._ipp._tcp.local/?uuid=1c852a4d-b800-1f08-abcd-f439099b20bb ~$ driverless ipp://DeskJet%203630%20series%20%5BCN8AM7H3230658%5D._ipp._tcp.local/ ipp://HP%20DeskJet%203630%20series%20%5B9B20BB%5D._ipp._tcp.local/ ~$ ps auxwww | grep ippusbxd root 72414 0.0 0.0 565272 5712 ?Sl 22:10 0:00 /usr/sbin/ippusbxd --bus-device 001:009 --from-port 6 --logging stefano72551 0.0 0.0 19756 760 pts/0S+ 22:13 0:00 grep --color=auto ippusbxd ** Attachment added: "ippusbxd appears in red" https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+attachment/5375328/+files/hplip%20cups.png -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1879206 Title: cups hplip not install printer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1879206] Re: cups hplip not install printer
On the machine where you still have the problem could you remove your print queue and then unplug and re-plug the printer? Does a new print queue get automatically created? What is the output of the following commands and post the output here: lpstat -v driverless ps auxwww | grep ippusbxd If a queue actually got auto-created for your printer, couls you attach the queue's PPD file from /etc/cups/ppd/ here? ** Changed in: hplip (Ubuntu) Status: New => Incomplete ** Changed in: cups (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1879206 Title: cups hplip not install printer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1879206] Re: cups hplip not install printer
** Changed in: hplip (Ubuntu) Status: Incomplete => New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1879206 Title: cups hplip not install printer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1879206] Re: cups hplip not install printer
Just to add more info, I tried the one from distribution repository and the upstream one with the same result -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1879206 Title: cups hplip not install printer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1879206] Re: cups hplip not install printer
It looks like the problem I've got since upgrade to 20.04. Had the permission warning to the ppd file as well, but tried to add user to lp group. Here's the current output of my hp-check: hp-check[15036]: info: : hp-check[15036]: info: :HP Linux Imaging and Printing System (ver. 3.20.5) hp-check[15036]: info: :Dependency/Version Check Utility ver. 15.1 hp-check[15036]: info: : hp-check[15036]: info: :Copyright (c) 2001-18 HP Development Company, LP hp-check[15036]: info: :This software comes with ABSOLUTELY NO WARRANTY. hp-check[15036]: info: :This is free software, and you are welcome to distribute it hp-check[15036]: info: :under certain conditions. See COPYING file for more details. hp-check[15036]: info: : hp-check[15036]: info: :Note: hp-check can be run in three modes: hp-check[15036]: info: :1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies are installed to successfully compile HPLIP. hp-check[15036]: info: :2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball has the proper dependencies installed to successfully run. hp-check[15036]: info: :3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time dependencies). hp-check[15036]: info: : hp-check[15036]: info: :Check types: hp-check[15036]: info: :a. EXTERNALDEP - External Dependencies hp-check[15036]: info: :b. GENERALDEP - General Dependencies (required both at compile and run time) hp-check[15036]: info: :c. COMPILEDEP - Compile time Dependencies hp-check[15036]: info: :d. [All are run-time checks] hp-check[15036]: info: :PYEXT SCANCONF QUEUES PERMISSION hp-check[15036]: info: : hp-check[15036]: info: :Status Types: hp-check[15036]: info: :OK hp-check[15036]: info: :MISSING - Missing Dependency or Permission or Plug-in hp-check[15036]: info: :INCOMPAT - Incompatible dependency-version or Plugin-version hp-check[15036]: info: : hp-check[15036]: info: : hp-check[15036]: info: :--- hp-check[15036]: info: :| SYSTEM INFO | hp-check[15036]: info: :--- hp-check[15036]: info: : hp-check[15036]: info: : Kernel: 5.4.0-29-generic #33-Ubuntu SMP Wed Apr 29 14:32:27 UTC 2020 GNU/Linux Host: panthera Proc: 5.4.0-29-generic #33-Ubuntu SMP Wed Apr 29 14:32:27 UTC 2020 GNU/Linux Distribution: 12 20.04 hp-check[15036]: info: : Bitness: 64 bit hp-check[15036]: info: : hp-check[15036]: info: :--- hp-check[15036]: info: :| HPLIP CONFIGURATION | hp-check[15036]: info: :--- hp-check[15036]: info: : hp-check[15036]: info: :HPLIP-Version: HPLIP 3.20.5 hp-check[15036]: info: :HPLIP-Home: /usr/share/hplip hp-check[15036]: info: :HPLIP-Installation: Auto installation is supported for ubuntu distro 20.04 version hp-check[15036]: info: : hp-check[15036]: info: :Current contents of '/etc/hp/hplip.conf' file: hp-check[15036]: info: :# hplip.conf. Generated from hplip.conf.in by configure. [hplip] version=3.20.5 [dirs] home=/usr/share/hplip run=/var/run ppd=/usr/share/ppd/HP ppdbase=/usr/share/ppd doc=/usr/share/doc/hplip-3.20.5 html=/usr/share/doc/hplip-3.20.5 icon=/usr/share/applications cupsbackend=/usr/lib/cups/backend cupsfilter=/usr/lib/cups/filter drv=/usr/share/cups/drv/hp bin=/usr/bin apparmor=/etc/apparmor.d # Following values are determined at configure time and cannot be changed. [configu
[Bug 1879206] Re: cups hplip not install printer
>From software center ** Attachment added: "hplip snap.png" https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+attachment/5374126/+files/hplip%20snap.png -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1879206 Title: cups hplip not install printer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1879206] Re: cups hplip not install printer
Where did you get a .snap from HPLIP? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1879206 Title: cups hplip not install printer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1879206] Re: cups hplip not install printer
I did tests with both Hplip installed as .snap and command line and from upstream site. ~$ dpkg -l | grep hplip ii hplip 3.20.3+dfsg0-2 amd64HP Linux Printing and Imaging System (HPLIP) ii hplip-data 3.20.3+dfsg0-2 all HP Linux Printing and Imaging - data files How can I possibly remove that from the upstream site? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1879206 Title: cups hplip not install printer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1879206] Re: cups hplip not install printer
Please run the command dpkg -l | grep hplip and post the output here. Also did you ever try to install HPLIP from the upstream site? Did you ever try to remove such an installation? ** Changed in: hplip (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1879206 Title: cups hplip not install printer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1879206] Re: cups hplip not install printer
Is the hplip package installed on your system? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1879206 Title: cups hplip not install printer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1879206] Re: cups hplip not install printer
** Also affects: hplip (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1879206 Title: cups hplip not install printer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1879206] Re: cups hplip not install printer
Till, could you investigate the issue? ** Changed in: cups (Ubuntu) Assignee: (unassigned) => Till Kamppeter (till-kamppeter) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1879206 Title: cups hplip not install printer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1879206] Re: cups hplip not install printer
In the properties window of the printer connected as USB it indicates the absence of an HP file, on test printing with network installation the printer does not report an error, but does not connect. Inattiva - Il file "/usr/lib/cups/backend/hp" non è disponibile: No such file or directory ** Attachment added: "Localhost.png" https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+attachment/5373331/+files/Localhost.png -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1879206 Title: cups hplip not install printer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1879206] Re: cups hplip not install printer
Screen of Hplip ** Attachment added: "Hplip 5012.png" https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+attachment/5373326/+files/Hplip%205012.png -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1879206 Title: cups hplip not install printer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1879206] Re: cups hplip not install printer
No one driver work ~$ ls -l /etc/cups/ppd/DeskJet-3630.ppd ls: impossibile accedere a '/etc/cups/ppd/DeskJet-3630.ppd': File o directory non esistente ~$ ls -ld /etc/cups/ppd drwxr-xr-x 2 root lp 4096 mag 18 10:47 /etc/cups/ppd :~$ ls -ld /etc/cups drwxr-xr-x 5 root lp 4096 mag 18 10:50 /etc/cups ~$ ls -l /etc/cups/ppd/HP_DeskJet_3630_series.ppd.O -rw-r- 1 root lp 31205 mag 18 10:46 /etc/cups/ppd/HP_DeskJet_3630_series.ppd.O ** Attachment added: "Cups180520.png" https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+attachment/5373304/+files/Cups180520.png -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1879206 Title: cups hplip not install printer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1879206] Re: cups hplip not install printer
thank you for your bug report, what's the output of $ ls -l /etc/cups/ppd/DeskJet-3630.ppd $ ls -ld /etc/cups/ppd $ ls -ld /etc/cups the log suggests the ppd file is not accessible to the process -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1879206 Title: cups hplip not install printer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1879206] Re: cups hplip not install printer
In another partition that I keep for testing, I had made a clean installation of 20.04 and after installing hplip the same printer works without problems. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1879206 Title: cups hplip not install printer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1879206] Re: cups hplip not install printer
These problems are highlighted with hplip-gui diagnostics: DeskJet-3630 Type: Printer Device URI: hp:/usb/DeskJet_3630_series?serial=CN8AM7H3230658 PPD: /etc/cups/ppd/DeskJet-3630.ppd warning: Failed to read /etc/cups/ppd/DeskJet-3630.ppd ppd file PPD Description: Printer status: la stampante DeskJet-3630 è inattiva. è stata abilitata da lun 18 mag 2020, 02:12:27 error: Unable to communicate with device (code=12): hp:/usb/DeskJet_3630_series?serial=CN8AM7H3230658 error: Device not found error: Communication status: Failed -- | PERMISSION | -- Checking Permissions Checking for Configured Queues warning: Fail to read ppd=/etc/cups/ppd/DeskJet-3630.ppd file warning: Insufficient permission to access file /etc/cups/ppd/DeskJet-3630.ppd warning: Could not complete Queue(s) configuration check Checking for HP Properitery Plugin's No plug-in printers are configured. Checking for Printer Status error: 'DeskJet-3630' Printer is either Powered-OFF or Failed to communicate. Turn On Printer and re-run hp-doctor Diagnose completed... -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1879206 Title: cups hplip not install printer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs