[Bug 1893719] Re: Request for adding support for Synaptics fingerprint reader sensors: 0xE9 and 0xDF
Hi! The situation is this: This thing got support in 1.90.2 and lost support in 1.92.0. I tried multiple different versions with the very same result: the "supported" versions all fail with all the firmwares I found, including the latest one, which has a note that "Linux support added". :) The reason seems that the driver and the device do not follow the same protocol. From 1.92.0 to 1.94.3, this device is put to a non-supported known device list (I guess, because it was recognized to be bad). I tried the version from staging, as you asked, the situation is the same as with all the others. I don't really know how to test this thing beyond that checking the service (fprint.service) is running and checking if there is an option for fingerprint at gnome-control-center. My best guess is the "enroll" example, which I got when I compiled a version from source. When I use "enroll", I got the "best" result with the latest firmware and a version below 1.92.0. This is as follows (with 1.90.7, but this is the same for all): boe@x71487tl:~/src/libfprint/build/examples$ sudo ./enroll [sudo] password for boe: This program will enroll the selected finger, unconditionally overwriting any print for the same finger that was enrolled previously. If you want to continue, press enter, otherwise hit Ctrl+C Choose the finger to enroll: [0] left thumb [1] left index [2] left middle [3] left ring [4] left little [5] right thumb [6] right index [7] right middle [8] right ring [9] right little > 6 (process:148955): libfprint-context-DEBUG: 17:09:21.343: No driver found for USB device 1D6B:0003 (process:148955): libfprint-synaptics-DEBUG: 17:09:21.344: 29579161481: ../libfprint/drivers/synaptics/synaptics.c:902 (process:148955): libfprint-synaptics-DEBUG: 17:09:21.624: Build Time: 1596608839 (process:148955): libfprint-synaptics-DEBUG: 17:09:21.624: Build Num: 3273255 (process:148955): libfprint-synaptics-DEBUG: 17:09:21.624: Version: 10.1 (process:148955): libfprint-synaptics-DEBUG: 17:09:21.624: Target: 1 (process:148955): libfprint-synaptics-DEBUG: 17:09:21.624: Product: 65 (process:148955): libfprint-device-DEBUG: 17:09:21.624: Device reported probe completion (process:148955): libfprint-context-DEBUG: 17:09:21.625: No driver found for USB device 0408:5349 (process:148955): libfprint-context-DEBUG: 17:09:21.625: No driver found for USB device 8087:0026 (process:148955): libfprint-context-DEBUG: 17:09:21.625: No driver found for USB device 1D6B:0002 (process:148955): libfprint-context-DEBUG: 17:09:21.625: No driver found for USB device 1D6B:0003 (process:148955): libfprint-context-DEBUG: 17:09:21.625: No driver found for USB device 1D6B:0002 (process:148955): libfprint-device-DEBUG: 17:09:21.625: Completing action FPI_DEVICE_ACTION_PROBE in idle! Selected device b721527cc3a2 (Synaptics Sensors) claimed by synaptics driver (process:148955): libfprint-synaptics-DEBUG: 17:09:21.625: 29579442647: ../libfprint/drivers/synaptics/synaptics.c:1079 libusb: error [udev_hotplug_event] ignoring udev action change (process:148955): libfprint-synaptics-DEBUG: 17:09:21.899: sequence number is 1 (process:148955): libfprint-SSM-DEBUG: 17:09:21.899: [synaptics] SYNAPTICS_CMD_NUM_STATES entering state 0 (process:148955): libfprint-SSM-DEBUG: 17:09:21.899: [synaptics] SYNAPTICS_CMD_NUM_STATES entering state 1 libusb: error [udev_hotplug_event] ignoring udev action change libusb: error [udev_hotplug_event] ignoring udev action change libusb: error [udev_hotplug_event] ignoring udev action change (process:148955): libfprint-device-DEBUG: 17:09:21.911: Device reported open completion (process:148955): libfprint-SSM-DEBUG: 17:09:21.911: [synaptics] SYNAPTICS_CMD_NUM_STATES completed successfully (process:148955): libfprint-device-DEBUG: 17:09:21.911: Completing action FPI_DEVICE_ACTION_OPEN in idle! Opened device. It's now time to enroll your finger. You will need to successfully scan your right index finger 8 times to complete the process. Scan your finger now. (process:148955): libfprint-synaptics-DEBUG: 17:09:21.912: 29579729861: ../libfprint/drivers/synaptics/synaptics.c:781 (process:148955): libfprint-synaptics-DEBUG: 17:09:21.912: user_id: FP1-20220316-7-3B840D28-root, finger: 1 (process:148955): libfprint-synaptics-DEBUG: 17:09:21.912: sequence number is 2 (process:148955): libfprint-SSM-DEBUG: 17:09:21.912: [synaptics] SYNAPTICS_CMD_NUM_STATES entering state 0 (process:148955): libfprint-SSM-DEBUG: 17:09:21.912: [synaptics] SYNAPTICS_CMD_NUM_STATES entering state 1 (process:148955): libfprint-synaptics-DEBUG: 17:09:21.913: Place Finger on the Sensor! (process:148955): libfprint-SSM-DEBUG: 17:09:21.913: [synaptics] SYNAPTICS_CMD_NUM_STATES entering state 2 (process:148955): libfprint-synaptics-DEBUG: 17:09:21.916: interrupt transfer done (process:148955): libfprint-SSM-DEBUG: 17:09:21.916: [synaptics] SYNAPTICS_CMD_NUM_STATES entering state 3 (process:148955): libfprint-SSM-DEBUG:
[Bug 1893719] Re: Request for adding support for Synaptics fingerprint reader sensors: 0xE9 and 0xDF
BTW can you try the libfprint here? https://launchpad.net/~andch/+archive/ubuntu/staging-fprint the version is 1:1.90.2+tod1-0ubuntu1~20.04.7~1. This version is now in SRU process. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1893719 Title: Request for adding support for Synaptics fingerprint reader sensors: 0xE9 and 0xDF To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1893719/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1893719] Re: Request for adding support for Synaptics fingerprint reader sensors: 0xE9 and 0xDF
Hi,
Can you help to upload lsusb to us?
Here is the synaptics IDs are supported in the latest libfprint
1:1.90.2+tod1-0ubuntu1~20.04.6
{ .vid = SYNAPTICS_VENDOR_ID, .pid = 0xBD, },
{ .vid = SYNAPTICS_VENDOR_ID, .pid = 0xE9, },
{ .vid = SYNAPTICS_VENDOR_ID, .pid = 0xDF, },
{ .vid = SYNAPTICS_VENDOR_ID, .pid = 0xF9, },
{ .vid = SYNAPTICS_VENDOR_ID, .pid = 0xFC, },
{ .vid = SYNAPTICS_VENDOR_ID, .pid = 0xC2, },
{ .vid = SYNAPTICS_VENDOR_ID, .pid = 0xC9, },
{ .vid = SYNAPTICS_VENDOR_ID, .pid = 0xE7, },
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https://bugs.launchpad.net/bugs/1893719
Title:
Request for adding support for Synaptics fingerprint reader sensors:
0xE9 and 0xDF
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[Bug 1893719] Re: Request for adding support for Synaptics fingerprint reader sensors: 0xE9 and 0xDF
Hi! Since version 1.90.7, the support of this device has gone. I tried to use the old version with no success (old version drops "(process:124322): libfprint-synaptics-DEBUG: 15:34:15.238: Enrollment has failed!: 104", new version says the device is not supported). It would be nice to have support. I have a HP G8 Elitebook x360 1040. BR, Gabor -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1893719 Title: Request for adding support for Synaptics fingerprint reader sensors: 0xE9 and 0xDF To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1893719/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1893719] Re: Request for adding support for Synaptics fingerprint reader sensors: 0xE9 and 0xDF
Hi Team I'm not familiar with ubuntu. I got similar issue on HP elitebook G7 notebook fingerprint want to fix this issue: could you pls advice how to install below package? I means how to run command? https://launchpad.net/ubuntu/+source/libfprint/1:1.90.2+tod1-0ubuntu1~20.04.2 Downloads FileSizeSHA-256 Checksum libfprint_1.90.2+tod1.orig.tar.xz libfprint_1.90.2+tod1-0ubuntu1~20.04.2.debian.tar.xz libfprint_1.90.2+tod1-0ubuntu1~20.04.2.dsc Thanks BR Terry -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1893719 Title: Request for adding support for Synaptics fingerprint reader sensors: 0xE9 and 0xDF To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1893719/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1893719] Re: Request for adding support for Synaptics fingerprint reader sensors: 0xE9 and 0xDF
** Tags added: originate-from-1866761 stella -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1893719 Title: Request for adding support for Synaptics fingerprint reader sensors: 0xE9 and 0xDF To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1893719/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1893719] Re: Request for adding support for Synaptics fingerprint reader sensors: 0xE9 and 0xDF
** Changed in: oem-priority Status: New => Fix Released -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1893719 Title: Request for adding support for Synaptics fingerprint reader sensors: 0xE9 and 0xDF To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1893719/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1893719] Re: Request for adding support for Synaptics fingerprint reader sensors: 0xE9 and 0xDF
This bug was fixed in the package libfprint - 1:1.90.2+tod1-0ubuntu1~20.04.2 --- libfprint (1:1.90.2+tod1-0ubuntu1~20.04.2) focal; urgency=medium * d/p/synaptics-retry-get-version-command-once-when-receiving-n.patch, d/p/synaptics-support-sensors-pid-0xe9-0xdf.patch: - Newly added support for Synaptics devices 06CB:00E9 06CB:00D (LP: #1893719) -- Marco Trevisan (Treviño) Thu, 24 Sep 2020 06:38:08 +0200 ** Changed in: libfprint (Ubuntu Focal) Status: Fix Committed => Fix Released -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1893719 Title: Request for adding support for Synaptics fingerprint reader sensors: 0xE9 and 0xDF To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1893719/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1893719] Re: Request for adding support for Synaptics fingerprint reader sensors: 0xE9 and 0xDF
Downloaded and checked the libfprint source in 1:1.90.2+tod1-0ubuntu1~20.04.2 in proposed, and 0xE9 and 0xDF had indeed been added to lifprint/drivers/synaptics/synaptics.c ** Tags removed: verification-needed-focal ** Tags added: verification-done-focal ** Tags removed: verification-needed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1893719 Title: Request for adding support for Synaptics fingerprint reader sensors: 0xE9 and 0xDF To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1893719/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1893719] Re: Request for adding support for Synaptics fingerprint reader sensors: 0xE9 and 0xDF
Hello Chih-Hsyuan, or anyone else affected, Accepted libfprint into focal-proposed. The package will build now and be available at https://launchpad.net/ubuntu/+source/libfprint/1:1.90.2+tod1-0ubuntu1~20.04.2 in a few hours, and then in the -proposed repository. Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users. If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, what testing has been performed on the package and change the tag from verification-needed- focal to verification-done-focal. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification- failed-focal. In either case, without details of your testing we will not be able to proceed. Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance for helping! N.B. The updated package will be released to -updates after the bug(s) fixed by this package have been verified and the package has been in -proposed for a minimum of 7 days. ** Changed in: libfprint (Ubuntu Focal) Status: In Progress => Fix Committed ** Tags added: verification-needed verification-needed-focal -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1893719 Title: Request for adding support for Synaptics fingerprint reader sensors: 0xE9 and 0xDF To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1893719/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1893719] Re: Request for adding support for Synaptics fingerprint reader sensors: 0xE9 and 0xDF
This bug was fixed in the package libfprint - 1:1.90.3+tod1-0ubuntu1 --- libfprint (1:1.90.3+tod1-0ubuntu1) groovy; urgency=medium * New upstream release (LP: #1896861): - New goodixmoc driver supporting Goodix USB devices: 27C6:5840, 27C6:6496, 27C6:60A2 - Newly added support for Synaptics device: 06CB:00E9 06CB:00DF (LP: #1893719) - Fixed an issue with Synaptics devices sometimes not working at boot (LP: #1893719) - Fix issue with aes3k driver * debian/libfprint-2-tod1.symbols: Added new GType symbols -- Marco Trevisan (Treviño) Thu, 24 Sep 2020 06:14:30 +0200 ** Changed in: libfprint (Ubuntu) Status: In Progress => Fix Released -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1893719 Title: Request for adding support for Synaptics fingerprint reader sensors: 0xE9 and 0xDF To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1893719/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1893719] Re: Request for adding support for Synaptics fingerprint reader sensors: 0xE9 and 0xDF
** Also affects: libfprint (Ubuntu Focal) Importance: Undecided Status: New ** Changed in: libfprint (Ubuntu Focal) Importance: Undecided => Medium ** Changed in: libfprint (Ubuntu Focal) Status: New => In Progress ** Changed in: libfprint (Ubuntu Focal) Assignee: (unassigned) => Marco Trevisan (Treviño) (3v1n0) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1893719 Title: Request for adding support for Synaptics fingerprint reader sensors: 0xE9 and 0xDF To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1893719/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1893719] Re: Request for adding support for Synaptics fingerprint reader sensors: 0xE9 and 0xDF
** Changed in: libfprint (Ubuntu) Status: New => In Progress ** Changed in: libfprint (Ubuntu) Assignee: (unassigned) => Marco Trevisan (Treviño) (3v1n0) ** Changed in: libfprint (Ubuntu) Importance: Undecided => Medium -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1893719 Title: Request for adding support for Synaptics fingerprint reader sensors: 0xE9 and 0xDF To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1893719/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1893719] Re: Request for adding support for Synaptics fingerprint reader sensors: 0xE9 and 0xDF
** Changed in: oem-priority Assignee: (unassigned) => jeremyszu (os369510) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1893719 Title: Request for adding support for Synaptics fingerprint reader sensors: 0xE9 and 0xDF To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1893719/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
