Re: [Bug 1894881] Re: [XPS 13 9300, Realtek ALC289, Speaker, Internal] Pulseaudio fails to detect card

2021-03-27 Thread Gilbertf
sound fine on 5.8.0-48-generic #54~20.04.1-Ubuntu

On 3/27/21 10:00 AM, Steph Gosling wrote:
> On a 9300 with 5.4.0-70-generic #78 (running kubuntu) it appears every
> other login I have no sound and the repeated message:
>
> [  257.488549] snd_hda_intel :00:1f.3: DSP detected with PCI 
> class/subclass/prog-if info 0x040380
> [  257.494305] snd_hda_intel :00:1f.3: enabling device ( -> 0002)
> [  257.494512] snd_hda_intel :00:1f.3: bound :00:02.0 (ops 
> i915_audio_component_bind_ops [i915])
> [  257.521021] snd_hda_codec_realtek hdaudioC0D0: autoconfig for ALC289: 
> line_outs=1 (0x17/0x0/0x0/0x0/0x0) type:speaker
> [  257.521023] snd_hda_codec_realtek hdaudioC0D0:speaker_outs=0 
> (0x0/0x0/0x0/0x0/0x0)
> [  257.521025] snd_hda_codec_realtek hdaudioC0D0:hp_outs=1 
> (0x21/0x0/0x0/0x0/0x0)
> [  257.521026] snd_hda_codec_realtek hdaudioC0D0:mono: mono_out=0x0
> [  257.521026] snd_hda_codec_realtek hdaudioC0D0:inputs:
> [  257.521028] snd_hda_codec_realtek hdaudioC0D0:  Headset Mic=0x19
> [  257.521029] snd_hda_codec_realtek hdaudioC0D0:  Headphone Mic=0x1b
> [  257.521030] snd_hda_codec_realtek hdaudioC0D0:  Internal Mic=0x12
> [  279.240059] snd_hda_intel :00:1f.3: azx_get_response timeout, 
> switching to polling mode: last cmd=0x202f8100
> [  280.243100] snd_hda_intel :00:1f.3: No response from codec, disabling 
> MSI: last cmd=0x202f8100
> [  281.255097] snd_hda_intel :00:1f.3: No response from codec, resetting 
> bus: last cmd=0x202f8100
> [  282.259095] snd_hda_intel :00:1f.3: No response from codec, resetting 
> bus: last cmd=0x202f8100
> [  283.267252] snd_hda_intel :00:1f.3: No response from codec, resetting 
> bus: last cmd=0x20170500
>
>
> however on a log out and back in (i.e. not a reboot, but end and start an X 
> session) and the audio initialises fine the second time.
>

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Title:
  [XPS 13 9300, Realtek ALC289, Speaker, Internal] Pulseaudio fails to
  detect card

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[Bug 1894881] Re: [XPS 13 9300, Realtek ALC289, Speaker, Internal] Pulseaudio fails to detect card

2021-03-27 Thread Steph Gosling
On a 9300 with 5.4.0-70-generic #78 (running kubuntu) it appears every
other login I have no sound and the repeated message:

[  257.488549] snd_hda_intel :00:1f.3: DSP detected with PCI 
class/subclass/prog-if info 0x040380
[  257.494305] snd_hda_intel :00:1f.3: enabling device ( -> 0002)
[  257.494512] snd_hda_intel :00:1f.3: bound :00:02.0 (ops 
i915_audio_component_bind_ops [i915])
[  257.521021] snd_hda_codec_realtek hdaudioC0D0: autoconfig for ALC289: 
line_outs=1 (0x17/0x0/0x0/0x0/0x0) type:speaker
[  257.521023] snd_hda_codec_realtek hdaudioC0D0:speaker_outs=0 
(0x0/0x0/0x0/0x0/0x0)
[  257.521025] snd_hda_codec_realtek hdaudioC0D0:hp_outs=1 
(0x21/0x0/0x0/0x0/0x0)
[  257.521026] snd_hda_codec_realtek hdaudioC0D0:mono: mono_out=0x0
[  257.521026] snd_hda_codec_realtek hdaudioC0D0:inputs:
[  257.521028] snd_hda_codec_realtek hdaudioC0D0:  Headset Mic=0x19
[  257.521029] snd_hda_codec_realtek hdaudioC0D0:  Headphone Mic=0x1b
[  257.521030] snd_hda_codec_realtek hdaudioC0D0:  Internal Mic=0x12
[  279.240059] snd_hda_intel :00:1f.3: azx_get_response timeout, switching 
to polling mode: last cmd=0x202f8100
[  280.243100] snd_hda_intel :00:1f.3: No response from codec, disabling 
MSI: last cmd=0x202f8100
[  281.255097] snd_hda_intel :00:1f.3: No response from codec, resetting 
bus: last cmd=0x202f8100
[  282.259095] snd_hda_intel :00:1f.3: No response from codec, resetting 
bus: last cmd=0x202f8100
[  283.267252] snd_hda_intel :00:1f.3: No response from codec, resetting 
bus: last cmd=0x20170500


however on a log out and back in (i.e. not a reboot, but end and start an X 
session) and the audio initialises fine the second time.

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Title:
  [XPS 13 9300, Realtek ALC289, Speaker, Internal] Pulseaudio fails to
  detect card

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[Bug 1894881] Re: [XPS 13 9300, Realtek ALC289, Speaker, Internal] Pulseaudio fails to detect card

2020-10-15 Thread fedus
In the meantime I'm on 5.4.0-51-generic #56, but it's still happening.

Google more about the error, there are some indications that it could be
a faulty/bad firmware problem:
https://www.kernel.org/doc/html/v5.4/sound/hd-audio/notes.html#codec-
probing-problem

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Title:
  [XPS 13 9300, Realtek ALC289, Speaker, Internal] Pulseaudio fails to
  detect card

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[Bug 1894881] Re: [XPS 13 9300, Realtek ALC289, Speaker, Internal] Pulseaudio fails to detect card

2020-10-03 Thread fedus
Just happened again. I mostly get the "No response from codec" messages
from above, but this actually the slightly different first line when the
errors begin:

Oct  3 11:40:45 fedell kernel: [8.819040] snd_hda_intel
:00:1f.3: azx_get_response timeout, switching to polling mode: last
cmd=0x202f8100

After this, the log fills up with

Oct  3 11:40:47 fedell kernel: [   10.839052] snd_hda_intel
:00:1f.3: No response from codec, resetting bus: last cmd=0x202f8100

and so on.


At the very beginning of the log, the soundcard seemsto be detected fine:

Oct  3 11:40:41 fedell kernel: [3.671602] snd_hda_intel :00:1f.3: DSP 
detected with PCI class/subclass/prog-if info 0x040380
Oct  3 11:40:41 fedell kernel: [3.672339] snd_hda_intel :00:1f.3: 
enabling device ( -> 0002)
Oct  3 11:40:41 fedell kernel: [3.672496] snd_hda_intel :00:1f.3: bound 
:00:02.0 (ops i915_audio_component_bind_ops [i915])
Oct  3 11:40:41 fedell kernel: [3.730159] snd_hda_codec_realtek 
hdaudioC0D0: autoconfig for ALC289: line_outs=1 (0x17/0x0/0x0/0x0/0x0) 
type:speaker
Oct  3 11:40:41 fedell kernel: [3.730161] snd_hda_codec_realtek 
hdaudioC0D0:speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)
Oct  3 11:40:41 fedell kernel: [3.730163] snd_hda_codec_realtek 
hdaudioC0D0:hp_outs=1 (0x21/0x0/0x0/0x0/0x0)
Oct  3 11:40:41 fedell kernel: [3.730163] snd_hda_codec_realtek 
hdaudioC0D0:mono: mono_out=0x0
Oct  3 11:40:41 fedell kernel: [3.730164] snd_hda_codec_realtek 
hdaudioC0D0:inputs:
Oct  3 11:40:41 fedell kernel: [3.730165] snd_hda_codec_realtek 
hdaudioC0D0:  Headset Mic=0x19
Oct  3 11:40:41 fedell kernel: [3.730167] snd_hda_codec_realtek 
hdaudioC0D0:  Headphone Mic=0x1b
Oct  3 11:40:41 fedell kernel: [3.730168] snd_hda_codec_realtek 
hdaudioC0D0:  Internal Mic=0x12

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Title:
  [XPS 13 9300, Realtek ALC289, Speaker, Internal] Pulseaudio fails to
  detect card

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[Bug 1894881] Re: [XPS 13 9300, Realtek ALC289, Speaker, Internal] Pulseaudio fails to detect card

2020-10-02 Thread fedus
Re #18:
Same here - but I can't tell whether it was working fine on 5.4.0-47-generic 
since I don't have the laptop long enough and I updated straight away ...

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Title:
  [XPS 13 9300, Realtek ALC289, Speaker, Internal] Pulseaudio fails to
  detect card

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[Bug 1894881] Re: [XPS 13 9300, Realtek ALC289, Speaker, Internal] Pulseaudio fails to detect card

2020-10-01 Thread Gilbertf
When I first installed 20.04 I had no problem at all.
I have been having this problem since 5.4.0-47-generic #51

I have to turn off or reboot 2, 3 times to get sound back.

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Title:
  [XPS 13 9300, Realtek ALC289, Speaker, Internal] Pulseaudio fails to
  detect card

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[Bug 1894881] Re: [XPS 13 9300, Realtek ALC289, Speaker, Internal] Pulseaudio fails to detect card

2020-10-01 Thread Federico Gentile
I have the same machine (Dell XPS 13 9300), came preloaded with Ubuntu
18, then upgraded to 20.04. Running Kernel 5.4.0-48-generic #52.

I have the same problem, only that nothing really helps apart from
restarting until it randomly works ...

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Title:
  [XPS 13 9300, Realtek ALC289, Speaker, Internal] Pulseaudio fails to
  detect card

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[Bug 1894881] Re: [XPS 13 9300, Realtek ALC289, Speaker, Internal] Pulseaudio fails to detect card

2020-09-22 Thread Gilbertf
problem seems gone since 5.4.0-48-generic #52

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Title:
  [XPS 13 9300, Realtek ALC289, Speaker, Internal] Pulseaudio fails to
  detect card

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[Bug 1894881] Re: [XPS 13 9300, Realtek ALC289, Speaker, Internal] Pulseaudio fails to detect card

2020-09-13 Thread Gilbertf
No. Bught the laptop with Ubuntu 18,04 preloaded and moved to 20.04
Got a main PC also running Ubuntu

No Windows at home :/

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Title:
  [XPS 13 9300, Realtek ALC289, Speaker, Internal] Pulseaudio fails to
  detect card

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[Bug 1894881] Re: [XPS 13 9300, Realtek ALC289, Speaker, Internal] Pulseaudio fails to detect card

2020-09-13 Thread Daniel Letzeisen
Are you dual-booting with Windows by chance?

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Title:
  [XPS 13 9300, Realtek ALC289, Speaker, Internal] Pulseaudio fails to
  detect card

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[Bug 1894881] Re: [XPS 13 9300, Realtek ALC289, Speaker, Internal] Pulseaudio fails to detect card

2020-09-11 Thread Gilbertf
syslog shows :

Sep 11 20:03:43 orion kernel: [  104.062316] snd_hda_intel :00:1f.3: No 
response from codec, resetting bus: last cmd=0x20570500
Sep 11 20:03:44 orion kernel: [  105.065317] snd_hda_intel :00:1f.3: No 
response from codec, resetting bus: last cmd=0x20670500
Sep 11 20:03:45 orion kernel: [  106.072545] snd_hda_intel :00:1f.3: No 
response from codec, resetting bus: last cmd=0x20770500
Sep 11 20:03:46 orion kernel: [  107.075711] snd_hda_intel :00:1f.3: No 
response from codec, resetting bus: last cmd=0x20870500
Sep 11 20:03:47 orion kernel: [  108.078909] snd_hda_intel :00:1f.3: No 
response from codec, resetting bus: last cmd=0x20970500
Sep 11 20:03:48 orion kernel: [  109.091307] snd_hda_intel :00:1f.3: No 
response from codec, resetting bus: last cmd=0x20a70500
Sep 11 20:03:49 orion kernel: [  110.099662] snd_hda_intel :00:1f.3: No 
response from codec, resetting bus: last cmd=0x20b70500
Sep 11 20:03:50 orion kernel: [  111.107911] snd_hda_intel :00:1f.3: No 
response from codec, resetting bus: last cmd=0x201f0500
Sep 11 20:03:52 orion kernel: [  112.144229] snd_hda_intel :00:1f.3: No 
response from codec, resetting bus: last cmd=0x202f8100
Sep 11 20:03:53 orion kernel: [  113.152440] snd_hda_intel :00:1f.3: No 
response from codec, resetting bus: last cmd=0x202f8100
Sep 11 20:03:54 orion kernel: [  114.160509] snd_hda_intel :00:1f.3: No 
response from codec, resetting bus: last cmd=0x20170500
Sep 11 20:03:55 orion kernel: [  115.168750] snd_hda_intel :00:1f.3: No 
response from codec, resetting bus: last cmd=0x20370500
Sep 11 20:03:56 orion kernel: [  116.176862] snd_hda_intel :00:1f.3: No 
response from codec, resetting bus: last cmd=0x20470500
Sep 11 20:03:57 orion kernel: [  117.188948] snd_hda_intel :00:1f.3: No 
response from codec, resetting bus: last cmd=0x20570500
Sep 11 20:03:58 orion kernel: [  118.192973] snd_hda_intel :00:1f.3: No 
response from codec, resetting bus: last cmd=0x20670500
Sep 11 20:03:59 orion kernel: [  119.205012] snd_hda_intel :00:1f.3: No 
response from codec, resetting bus: last cmd=0x20770500
Sep 11 20:04:00 orion kernel: [  120.216980] snd_hda_intel :00:1f.3: No 
response from codec, resetting bus: last cmd=0x20870500
Sep 11 20:04:01 orion kernel: [  121.228946] snd_hda_intel :00:1f.3: No 
response from codec, resetting bus: last cmd=0x20970500
Sep 11 20:04:02 orion kernel: [  122.240854] snd_hda_intel :00:1f.3: No 
response from codec, resetting bus: last cmd=0x20a70500


--

kern.log shows :

Sep 11 20:03:34 orion kernel: [   94.967128] snd_hda_intel :00:1f.3: No 
response from codec, resetting bus: last cmd=0x20970500
Sep 11 20:03:35 orion kernel: [   95.977126] snd_hda_intel :00:1f.3: No 
response from codec, resetting bus: last cmd=0x20a70500
Sep 11 20:03:36 orion kernel: [   96.979389] snd_hda_intel :00:1f.3: No 
response from codec, resetting bus: last cmd=0x20b70500
Sep 11 20:03:37 orion kernel: [   97.985740] snd_hda_intel :00:1f.3: No 
response from codec, resetting bus: last cmd=0x201f0500
Sep 11 20:03:38 orion kernel: [   99.020209] snd_hda_intel :00:1f.3: No 
response from codec, resetting bus: last cmd=0x202f8100
Sep 11 20:03:39 orion kernel: [  100.030810] snd_hda_intel :00:1f.3: No 
response from codec, resetting bus: last cmd=0x202f8100
Sep 11 20:03:40 orion kernel: [  101.037589] snd_hda_intel :00:1f.3: No 
response from codec, resetting bus: last cmd=0x20170500
Sep 11 20:03:41 orion kernel: [  102.044399] snd_hda_intel :00:1f.3: No 
response from codec, resetting bus: last cmd=0x20370500
Sep 11 20:03:42 orion kernel: [  103.055305] snd_hda_intel :00:1f.3: No 
response from codec, resetting bus: last cmd=0x20470500
Sep 11 20:03:43 orion kernel: [  104.062316] snd_hda_intel :00:1f.3: No 
response from codec, resetting bus: last cmd=0x20570500
Sep 11 20:03:44 orion kernel: [  105.065317] snd_hda_intel :00:1f.3: No 
response from codec, resetting bus: last cmd=0x20670500
Sep 11 20:03:45 orion kernel: [  106.072545] snd_hda_intel :00:1f.3: No 
response from codec, resetting bus: last cmd=0x20770500
Sep 11 20:03:46 orion kernel: [  107.075711] snd_hda_intel :00:1f.3: No 
response from codec, resetting bus: last cmd=0x20870500
Sep 11 20:03:47 orion kernel: [  108.078909] snd_hda_intel :00:1f.3: No 
response from codec, resetting bus: last cmd=0x20970500
Sep 11 20:03:48 orion kernel: [  109.091307] snd_hda_intel :00:1f.3: No 
response from codec, resetting bus: last cmd=0x20a70500
Sep 11 20:03:49 orion kernel: [  110.099662] snd_hda_intel :00:1f.3: No 
response from codec, resetting bus: last cmd=0x20b70500
Sep 11 20:03:50 orion kernel: [  111.107911] snd_hda_intel :00:1f.3: No 
response from codec, resetting bus: last cmd=0x201f0500
Sep 11 20:03:52 orion kernel: [  112.144229] snd_hda_intel :00:1f.3: No 
response from codec, resetting bus: last cmd=0x202f8100
Sep 

[Bug 1894881] Re: [XPS 13 9300, Realtek ALC289, Speaker, Internal] Pulseaudio fails to detect card

2020-09-11 Thread Gilbertf
Just booted my machine from being off. No sound.
Messages filling kern.log and syslog.

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Title:
  [XPS 13 9300, Realtek ALC289, Speaker, Internal] Pulseaudio fails to
  detect card

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[Bug 1894881] Re: [XPS 13 9300, Realtek ALC289, Speaker, Internal] Pulseaudio fails to detect card

2020-09-11 Thread Gilbertf
syslog

** Attachment added: "syslog.gz"
   
https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1894881/+attachment/5409904/+files/syslog.gz

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Title:
  [XPS 13 9300, Realtek ALC289, Speaker, Internal] Pulseaudio fails to
  detect card

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[Bug 1894881] Re: [XPS 13 9300, Realtek ALC289, Speaker, Internal] Pulseaudio fails to detect card

2020-09-11 Thread Gilbertf
kern.log

** Attachment added: "kern.log.gz"
   
https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1894881/+attachment/5409903/+files/kern.log.gz

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Title:
  [XPS 13 9300, Realtek ALC289, Speaker, Internal] Pulseaudio fails to
  detect card

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[Bug 1894881] Re: [XPS 13 9300, Realtek ALC289, Speaker, Internal] Pulseaudio fails to detect card

2020-09-11 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: pulseaudio (Ubuntu)
   Status: New => Confirmed

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  [XPS 13 9300, Realtek ALC289, Speaker, Internal] Pulseaudio fails to
  detect card

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[Bug 1894881] Re: [XPS 13 9300, Realtek ALC289, Speaker, Internal] Pulseaudio fails to detect card

2020-09-10 Thread Gilbertf
I dont believe this to really be a bug. If I leave the sound keys alone
after boot and login and let the Pulse and soudcard be ready, no problem
hapoens. You just need to avoid using those keys just after login or at
login prompt.

Ok to close this ?

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  [XPS 13 9300, Realtek ALC289, Speaker, Internal] Pulseaudio fails to
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[Bug 1894881] Re: [XPS 13 9300, Realtek ALC289, Speaker, Internal] Pulseaudio fails to detect card

2020-09-09 Thread Gilbertf
tried to add logs but it complains about a "cant find package linux"

gf@orion:~$ apport-collect 1894881
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https://bugs.launchpad.net/bugs/1894881

Title:
  [XPS 13 9300, Realtek ALC289, Speaker, Internal] Pulseaudio fails to
  detect card

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[Bug 1894881] Re: [XPS 13 9300, Realtek ALC289, Speaker, Internal] Pulseaudio fails to detect card

2020-09-09 Thread Gilbertf
I think I found out what's happening.

When the machine boots, and the login screen is displayed
The sound is not immediatly initialized and working
If, when it's not yet ready, I press the cut volume/volume up/volume down
It puts the sound card and/or Pulse into a state where it gets stuck...

If I wait a little after login, say 5 seconds or so
The sound card finishes its initializatino thing (or Pulse, no idea)
And then I have no problem with sound

Not sure this is really a bug...

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Title:
  [XPS 13 9300, Realtek ALC289, Speaker, Internal] Pulseaudio fails to
  detect card

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[Bug 1894881] Re: [XPS 13 9300, Realtek ALC289, Speaker, Internal] Pulseaudio fails to detect card

2020-09-09 Thread Gilbertf
Reponse to Daniel Letzeisen (dtl131)

Yes, doing that helped

And not tounching the 3 buttons immediatly after login to let Pulse and
the sound card be "ready" also avoids the problem :)

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Title:
  [XPS 13 9300, Realtek ALC289, Speaker, Internal] Pulseaudio fails to
  detect card

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[Bug 1894881] Re: [XPS 13 9300, Realtek ALC289, Speaker, Internal] Pulseaudio fails to detect card

2020-09-08 Thread Daniel van Vugt
** Also affects: linux (Ubuntu)
   Importance: Undecided
   Status: New

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Title:
  [XPS 13 9300, Realtek ALC289, Speaker, Internal] Pulseaudio fails to
  detect card

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[Bug 1894881] Re: [XPS 13 9300, Realtek ALC289, Speaker, Internal] Pulseaudio fails to detect card

2020-09-08 Thread Daniel Letzeisen
Boot into the BIOS and disable the onboard audio. Save the settings and
reboot. Then, go into the BIOS again and turn the audio back on (save
and reboot). Does that help?

https://www.dell.com/support/manuals/us/en/04/xps-13-9300-laptop/xps-13-9300
-service-manual/system-setup-options?guid=guid-cc110ea9-65ed-
4ff8-bb35-7c2853ffb988=en-us

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Title:
  [XPS 13 9300, Realtek ALC289, Speaker, Internal] Pulseaudio fails to
  detect card

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[Bug 1894881] Re: [XPS 13 9300, Realtek ALC289, Speaker, Internal] Pulseaudio fails to detect card

2020-09-08 Thread Gilbertf
After reboot a few times, the sound card started to work
But rebooting again, the problem came back.

I tried reboots, and turning off then on.

Sometimes, it works. Sometimes it does not.

Could be related to the initialization of the sound card
Or when the system is rebooted or turned off and something is sent to sound card

Maybe one of those two parts have been changed in that kernel version ?

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Title:
  [XPS 13 9300, Realtek ALC289, Speaker, Internal] Pulseaudio fails to
  detect card

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